Kia Optima Complaints

7,843 consumer complaints on file.

#11277353October 31, 2019
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE COASTED TO THE SIDE OF THE ROAD. ON ONE OCCASION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260, (770) 968-3400); HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11277377October 31, 2019
POWER TRAIN
CAR ENGINE DIED AND LOST POWER ON HIGHWAY PUTTING ME AT RISK OF GETTING INTO AN ACCIDENT. I HAD TO PULL OVER ON SHOULDER QUICKLY AND THEN BLEW OUT A TIRE A I RAN OVER A UNAVOIDABLE OBJECT ON THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277438October 31, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
HELLO I AM NOT SURE IF THIS IS THE CORRECT PLACE TO SEEK INFORMATION OR FILE AN COMPLIANT ABOUT WHAT I THINK IS A DEFECT IN KIA MOTORS PAINT ON THIS MODELS THAT WAS PAINTED WITH WHITE. WHILE DRIVING I SEEN PAINT START TO FLY OFF MY HOOD OF CAR. MY CAR IS KEPT INSIDE SO THIS SHOULD NOT BE HAPPENING. I CONTACTED KIA MOTORS AND REP STATED THEY ARE AWARE OF ISSUE BUT CANT PAINT ALL CARS WITH FLAKING OR PEELING PAINT. I ASKED IF THEIR IS A KNOWN ISSUE OR PROBLEM WITH MODEL AND YEAR WHY WOULD YOU NOT OFFER SOME TYPE OF REIMBURSE/ ASSISTANCE OR RECALL TO CORRECT. SHE STATED TO HOLD AND CAME BACK TO SAY HER BOSS SAID THE COMPANY WOULD GO BROKE. AFTER THE CONVERSATION PHONE HUNG UP. I HAVE CALLED LEFT MESSAGE WITH LIVE PERSON THAT SAY THEY WOULD CALL BACK AND NO ONE HAS. IN LOOKING FOR THE NUMBER TO CONTACT KIA MOTORS. I RAN ACROSS A FORUM THAT OTHER HAVE CONTACTED KIA MOTOR ABOUT SAME ISSUE. CAN/WILL YOU HELP WITH THIS. THE PROBLEM /ISSUE IS WITH KIA MOTORS WHITE PEARL PAINT ON 2011-2016 CARS AND TRUCKS. THEY ALL ARE PEELING INF=G FLAKING IN THE SAIME AREA. TOP BACK TRUNK, DRIVER SIDE BACK QUARTER AND HOOD. THE LINK IF YOU WOULD LOOK INTO IS (1) HTTPS://KIA-MOTORS.PISSEDCONSUMER.COM/2013-KIA-OPTIMA-SX-PAINT-CHIPPING-AND-FLAKING-OFF-201802151190418/2.HTML (2)HTTPS://KIA-MOTORS.PISSEDCONSUMER.COM/2013-KIA-OPTIMA-SX-PAINT-CHIPPING-AND-FLAKING-OFF-201802151190418/3.HTML (3)HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/OPTIMA/PAINT-PROBLEMS.PHP (4)HTTPS://3DBODYWORKS.COM/PENNSYLVANIA-CAN-FIX-PEELING-SNOW-WHITE-PEARL-HYUNDAI-CHEVROLET-TOYOTA-KIA/ (5)HTTPS://WWW.COMPLAINTSBOARD.COM/COMPLAINTS/KIA-MOTORS-BAD-PAINT-C644680.HTML THANK YOU FOR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277045October 30, 2019
VEHICLE SPEED CONTROL
DRIVING ON THE EXPRESSWAY THE VEHICLE WAS SLOW TO ACCELERATE INTO TRAFFIC HAD TO PUSH THE GAS TO THE FLOOR TO GET VEHICLE TO MOVE ALMOST HIT IN THE REAR. CAME TO A STOP LIGHT ONCE GREEN PRESSED ON THE GAS THE CAR WENT TO 25MPH JERKED AND WOULD NOT ACCELERATE OVER 25MPH. SOMEONE CAN BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277086October 30, 2019
UNKNOWN OR OTHER
MY KIA OPTIMA SUDDENLY STARTED TO HAVE ISSUES WITH NO STARTING THE CAR RIGHT AWAY. I CHANGED THE BATTERY, AND THE ISSUE IS STILL PRESENT. I RAN A DIAGNOSTIC TEST AND NO CODE WAS DETECTED. I STARTED TO READY ONLINE AND IT SAID IT COULD HAVE BEEN A RECALL ISSUE SINCE MANY KIA OPTIMA OWNERS ARE EXPERIENCING THIS ISSUE. A FRIEND OF MINE WHO IS A MECHANIC SAID HE'S NEVER SEEN ANYTHING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276897October 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
KIA ISSUED A RECALL FOR THE ENGINE BURNING CYLINDERS CAUSING FOREIGN OBJECTS TO GET INTO THE OIL CYCLE, AND CAUSING THE CAR TO STALL OUT. SO MY WIFE WAS DRIVING THE CAR ALONG THE HIGHWAY GOING 70MPH AND THE CAR COMPLETELY STALLED OUT AND COULD'VE RESULTED IN A SERIOUS WRECK, AND IF IT WOULD'VE THEY WOULD HAVE BEEN SUED. SO MY CAR WON'T RUN NOW, AND I GET IT TOWED TO THE DEALERSHIP AFTER I SEE THIS RECALL ABOUT THE ENGINE. THE DEALERSHIP TEST THE ENGINE AND TELL ME THE ENGINE IS FINE, BUT MY TURBO IS ACTUALLY BURNING METAL AND CAUSING FOREIGN OBJECTS TO GET INTO MY OIL CYCLE. SINCE IT'S NOT THE ENGINE THEY ARE REFUSING TO FIX IT. THE SAME EXACT THING THE RECALL IS CALLING FOR IS WHAT IS GOING ON IN MY CAR BUT IN A DIFFERENT PART. THEY ARE REFUSING TO GO IT AND WANT ME TO PAY OVER $2,500 TO HAVE IT FIXED WHEN IT'S A SERIOUS MALFUNCTION ON THEIR PART. IF MY WIFE WOULD'VE WRECKED I'M SURE THEY WOULD BE BEGGING TO FIX IT SO THEY DIDN'T GET SUED! THIS IS NOT RIGHT WHAT IS GOING ON, AND I'M VERY UNHAPPY. IF IT WAS A CONSUMER PROBLEM IT WOULD BE NO BIG DEAL BUT THERE IS A RECALL GOING ON THAT IS HAPPENING TO MY VEHICLE THAT THEY ARE REFUSING TO FIX BECAUSE THEY SAY THE ENGINE TEST OUT FINE! WELL THE FOREIGN OBJECT IS STILL GETTING INTO MY OIL CYCLE AND COULD'VE LEAD TO A SERIOUS WRECK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271491October 28, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS ON I 95 YESTERDAY IN THE EVENING HEADING HOME AND ALL OF SUDDEN MY CAR WENT TO SHAKING IN THE ENGINE LIGHT WAS BLINKING ON AND OFF I PULLED OVER TO THE SIDE OF THE ROAD TO STOP THE CAR AS I PULLED OVER ON THE SIDE OF THE ROAD I SAT IN THE CAR WHILE THE CAR WAS STILL RUNNING PART IN THE CAR CUT OFF BY ITSELF END IT ALL THE SUDDEN STARTED MAKING A KNOCKING SOUND ONCE I TURN THE CAR BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271640October 28, 2019
AIR BAGS
I WAS IN AN ACCIDENT I WAS AT A STOPLIGHT AND I WAS HIT FROM BEHIND 1/3 CAR HIT THE SECOND CAR IN THE SECOND CAR HIT ME STOPPED AT A LIGHT IN THE AIRBAG DID NOT DEPLOY I HAVE A TRAUMATIC BRAIN INJURY FROM IT THE CAR HAS ALREADY BEEN FIXED FROM THE ACCIDENT AND NOW IS AT KIA OF CANTON BECAUSE IT'S THROUGH A RIDE WHICH IS A RECALL BUT FROM THE ACCIDENT I AM NOW UNABLE TO WORK OR DO ANYTHING
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11271027October 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR FLASHED AND THE VEHICLE LOST POWER. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271038October 25, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
RECENTLY I HAVE BEEN HAVING ISSUES WITH MY VEHICLE IT WILL CUT OFF WHILE DRIVING THE AND I AM UNABLE TO APPLY THE BRAKES, JUST LAST NIGHT WHILE DRIVING THE VEHICLE IT STALLED OUT AND STARTED GOING SLOWLY I COULD NOT APPLY BRAKES TO THE CAR AND IT STARTED SMOKING FROM THE DASH AND THE ENGINE WITH NO OTHER CURRENT CONDITIONS I HAD TO THROW THE CAR IN PARK WITH OUT BEING ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE THIS ALMOST CAUSED AN ACCIDENT AND ALMOST COST ME MY LIFE I NOTICED FROM OTHER COMPLAINTS OTHERS ARE HAVING THE SAME ISSUES WITH NO CURRENT SOLUTION OR PROBLEM THIS IS VERY WEIRD
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11271071October 25, 2019
ENGINE
I HAD THE RECALL COMPLETED IN DEC 26, 2018 MARCH 2ND 2019 THE CAR WENT INTO LIMP MODE AND I FOLLOWED THE INSTRUCTION PER KIA MOTOR GROUP TO HAVE IT TOWED TO THE NEAREST KIA DEALER I WAS TOLD IT WAS A WIRING HARNESS 'KNOCK APRIL 19, 2019 I PICKED UP MY CAR ONLY TO GET IT A FEW MILES AND THEN RETURNED IT DUE TO THE CHECK ENGINE LIGHT STARTED BLINKING AGAIN AND IT WENT INTO LIMP MODE I WAS TOLD THEY HAD ORDERED THE WRONG WIRING HARNESS AND WOULD ORDER THE CORRECT ONE. MAY 3, 2019 PICKED UP MY CAR AND IT SEEMED TO BE OK UNTIL MAY 14TH CHECK ENGINE LIGHT CAME ON AND WENT INTO LIMP MODE SO RETURNED TO BOB MOORE KIA AUG 1, 2019 PICKED UP MY CAR AND THIS TIME THEY SAID THEY CHANGED THE KNOCK SENSOR. MY CAR WAS GOOD UNTIL OCT 17, 2019 AGAIN CHECK ENGINE LIGHT CAME ON AND IT WENT INTO LIMP MODE, MY CARE AGAIN IS A BOB MOORE KIA. I HAVE A CASE WITH KIA MOTOR, THEY HAVE ASSIGNED ME A PERSON NAMED MELISSA AND SHE HAS ALL BUT TOLD ME TO DEAL WITH SOMEONE TO TRADE OR REPORT AS A LEMON, SHE ASKED ME WHAT I WANTED AND WHEN I SAID TO HELP ME GET THIS TRADED WITHOUT BEING UPSIDE DOWN SINCE WAS IN SHOP AND WILL NEVER GET WHAT I SHOULD FOR IT AND SHE SAID IT IS UP TO ME TO DEAL WITH A DEALER. I ALSO CALLED KIA REPAIR DEPARTMENT 10/25/19 AND WAS TOLD THEY ARE PUTTING MY CAR ON THE BACK BURNER AND IT SEEMS THAT THEY ARE NOT IN ANY HURRY TO HELP ME GET IT FIXED, THE ONLY THING I CAN SAY IS I DO HAVE A LOANER TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271088October 25, 2019
ENGINE
I WAS TRAVELING DOWN E 470 IN COLORADO WITH MY GRANDCHILDREN WHEN MY CAR SUDDENLY CEASED UP AND BLEW A ROD GOING 70 MPH. A CAR ALMOST HIT ME FROM BEHIND AND LUCKILY I WAS ABLE TO GET OVER SO I DIDN'T CAUSE ANY MORE DAMAGE TO ME MY FAMILY OR ANYONE ELSE. MY CAR HAD OIL AND HAD BEEN CHANGE JUST RECENTLY. I AM SEEING THAT THIS IS A PROBLEM WITH THESE CARS. JUST WANTED TO REPORT THAT THIS HAS HAPPENED TO ME ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271129October 25, 2019
AIR BAGS, STRUCTURE:BODY
I WAS REAR ENDED ON THE FREEWAY. TRAFFIC CAME TO A COMPLETE STOP, BUT THE CAR BEHIND ME WAS GOING 40-50MPH AND DID NOT STOP IN TIME AND REAR ENDED ME AND PUSHED ME INTO THE VEHICLE IN FRONT OF ME. MY AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11270865October 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). BEV SMITH KIA (5655 US-1, FORT PIERCE, FL 34982, (772) 465-8589) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO A MAIN FUSE UNDER THE VEHICLE THAT BLEW OUT. SOUTH DADE KIA OF MIAMI (17120 S DIXIE HWY, MIAMI, FL 33157, (786) 673-8136) AND KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260, (770) 968-3400) WERE CONTACTED AND STATED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270408October 23, 2019
STEERING
THE STEERING IS MAKING A VIBRATING, CLICKING NOISE. IT DOES THIS WHILE DRIVING, TURNING EVEN IF THE VEHICLE IS OFF AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270423October 23, 2019
AIR BAGS
AIR BAG LIGHT ALL OF SUDDEN,AFTER JUST STARTING UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270488October 23, 2019
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 30 MPH, A WARNING INDICATOR ILLUMINATED, ADVISING THE CONTACT TO DISCONTINUE DRIVING THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE INDICATORS TO TURN OFF. IN ADDITION, WHILE ATTEMPTING TO COME TO A STOP, THE VEHICLE SHOOK AND HESITATED TO STOP APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO ARCHER KIA (LOCATED AT 11614 SOUTHWEST FWY, HOUSTON, TX 77031, 888-879-5194) WHERE REPAIRS WERE MADE TO THE HYDRAULICS. THE SPECIFIC PARTS WERE NOT IDENTIFIED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO JOE MEYERS KIA (LOCATED AT 16484 NW FWY, HOUSTON, TX 77040, 713-587-9940) WHERE THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 13386178. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270520October 23, 2019
ENGINE
I WAS DRIVING DOWN A NEIGHBORHOOD ROAD AND THE CAR QUIT WORKING, ALL THE LIGHTS ON THE DASH POPPED UP AND THE CAR WOULD NOT START ANYMORE AFTERWARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270249October 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED ONE PINT OF OIL EVERY ONE THOUSAND MILES. THE CONTACT TOOK THE VEHICLE TO WALMART FOR AN OIL CHANGE AND WAS INFORMED THAT THERE WAS VERY LITTLE OIL ON THE DIPSTICK. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON (5281 US-76, PENDLETON, SC 29670, (864) 328-0542) THREE TIMES WHERE THEY TOPPED OFF THE OIL AND ADDED MORE OIL. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK AFTER ONE THOUSAND MILES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AFTER THE ONE THOUSAND MILES WAS TRAVELED AND IT WAS DISCOVERED THAT THE OIL WAS LOW ONE HALF OF A QUART. THE DEALER ADVISED THE CONTACT TO REPEAT THE SAME PROCEDURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE RESULT WAS THE SAME. IN ADDITION, THE CONTACT STATED THAT AN ENGINE COMPRESSION AND OTHER UNKNOWN TESTS WERE COMPLETED AND THE INFORMATION WAS SENT TO KIA SUPPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269844October 21, 2019
ENGINE
DURING A NORMAL DRIVE HOME THE ENTIRE CAR JUST STOPPED IN THE MIDDLE OF TRAFFIC. LEAVING ME STRANDED IN THE MIDDLE OF THE STREET. THE CAR WAS IN MOTION WHEN IT CUT OFF. LUCKILY I WAS ABLE TO GET IT TO STOP BEFORE THINGS GOT ANY WORSE. IT APPEARED THAT THE ENGINE HAD LOCKED UP. I HAD TO GET A TOW TRUCK TO TAKE IT TO A REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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