Kia Optima Complaints

7,843 consumer complaints on file.

#11300734January 21, 2020
ENGINE
I WAS DRIVING THEN ALL OF A SUDDEN MY CAR CUT OFF, I CANT GET IT TO CRANK. TWO DIFFERENT PEOPLE THINK THE ENGINE HAS LOCKED UP FOR NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300833January 21, 2020
ENGINE
DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY AND THE ENGINE SEIZED GIVING ME KNOW ACCELERATION. VEHICLE WAS BROUGHT TO THE DEALERSHIP AND THEY FOUND METAL SHAVINGS IN THE ENGINE THAT MAY HAVE GOTTEN LOOSE VERY SIMILAR TO THE KIA OPTIMAS THAT WERE RECALLED BUT THE HYBRID MODEL WAS NOT RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300389January 20, 2020
ELECTRICAL SYSTEM, ENGINE
WHILE I WAS DRIVING THE CAR STOP RUNNING WHILE IN MOTION ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300398January 20, 2020
STEERING
STEERING WHEEL LOCKED CAUSING VEHICLE TO HIT CURB AND DAMAGE WHEEL WELL. VEH POSSIBLY WILL NEED NEW RIM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11300423January 20, 2020
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
HI MY CAR HAS LOT OF SAFETY ISSUES.. I TOOK MANY TIMES TO KIA DEALER IN JERSEY CITY MY CAR DOOR GETS UNLOCKED WHILE IT'S IN DRIVING MODE WHICH MAKES ME FEEL UNSAFE I TOLD SO MANY TIMES TO THE DEALERS TO FIX IT THEY DO SOME TEMPORARY THINGS IN MY CAR AND THEY LIVE ME BUT AGAIN AFTER SOME DAYS THAT PROBLEM IS ARISING AGAIN... I AM FED UP WITH THIS SITUATION AS I AM THE SECOND OWNER OF THE CAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300504January 20, 2020
AIR BAGS, ENGINE, UNKNOWN OR OTHER
THERE ARE A FEW RECALLS ON MY CAR. AN APPOINTMENT WAS SCHEDULED TO GO TO GREENWAY KIA IN LONGWOOD, FL. HOWEVER, UPON ARRIVAL THEY TRIED TO CHARGE US FOR THE DIAGNOSTICS AND STATED THAT THE RECALL IS NOT VALID WITHOUT US PAYING FOR THE DIAGNOSTICS. THEN THEY PROCEEDED TO ADVISE US THAT THE PARTS THAT WE NEEDED UNDER THE RECALL WERE NOT COVERED BY THE RECALL AND THAT WE WOULD NEED TO PAY THOUSANDS OF DOLLARS TO THEN MENTION THAT IT WOULD BE EASIER FOR THEM AND CHEAPER FOR US TO JUST BUY A NEW CAR. WE DECIDED TO LEAVE AND TRY TO DO MORE RESEARCH. I DID CALL OUR MECHANIC HE CONFIRMED THERE WERE RECALLS FOR OUR VEHICLE. I THEN CALLED ANOTHER KIA DEALER AND THEY ADVISED THERE WERE RECALLS ON OUR CAR AND THAT THERE WOULD BE NO CHARGE FOR THE DIAGNOSTICS AND/ OR REPAIRING THE CAR UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300517January 20, 2020
WHEELS
I WAS DRIVING APPROX 5-8MPH WITH 2 KIDS, PULLING INTO LIBRARY PARKING LOT. NEXT THING I KNOW I HEAR A LOUD THUMP AND FEEL MY TIRE GONE FLAT. AFTER PULLING INTO THE FIRST PARKING SPOT I GET OUT AND SMELL RUBBER. MY FRONT PASSENGER TIRE HAD POPPED. I LOOKED IN THE DRIVEWAY AREA WHERE I PULLED IN AND DIDN'T SEE ANY NAILS OR ROAD HAZARDS THAT MAY HAVE CAUSED THIS POP. THIS TIRE IS PRACTICALLY NEW. I PURCHASED BASED SOLELY ON THIS TIRE'S ADVERTISEMENT OF APPROX 60,000 MILE LIFE (OR 6 YEARS). THIS TIRE HAS ONLY GONE A TOTAL OF JUST UNDER 27,000 MILES IN 1.5 YEARS. THE OTHER TIRE (SAME BRAND, SAME DAY PURCHASED) SEEMS FINE. THERE IS STILL A LOT OF TREAD LEFT. THE POP CAME FROM THE SIDE WALL. THE CONDITIONS WERE DRY AND SUNNY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300601January 20, 2020
UNKNOWN OR OTHER
THEIR IS A CONTINUOUS SOUND COMING OUT FROM THE TOP OF THE DASH BOARD, WHEN YOU START THE ENGINE. THIS SHARP SOUND SOMETIMES OCCURS TIME TO TIME TO COURSE DISCOMFORT TO ANYONE INSIDE THE CAR. THIS SHARP SOUND OCCUR SOME TIMES AND NOT ALWAYS. BUT WHEN OCCUR IT TAKES THE FULL DAY AND DOES NOT STOP FOR TWO TO THREE DAYS. THEIR IS ALSO LOT OF COMPLAIN ABOUT THIS SOUND ON YOUTUBE WITH KIA OPTIMA CUSTOMER WITH THE SAME SOUND COMING FROM THE TOP OF THE DASH BOARD, WHEN THE ENGINE IS START. PLEASE INVESTIGATE AND REVIEW COMMENTS FROM OTHER CUSTOMERS FROM GOOGLE AND YOUTUBE REGARDING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300167January 17, 2020
ENGINE
I WAS DRIVING MY 2012 KIA OPTIMA ALONG HIGHWAY 102 WHEN IT JUST STOPPED RUNNING PULLED OFF THE HIGHWAY PUT IT IN PARK TURN THE KEY OFF TRY TO RESTART THE VEHICLE WITH NO LUCK IT WOULD NOT START HAD IT TOWED TO AN AUTOMOTIVE SHOP AND TO OUR SURPRISE THEY SAID THAT IT WAS THE MOTOR DUE TO THE CRANKSHAFT BORING AND NOT BEING CLEANED OUT PROPERLY WE TOOK VERY GOOD CARE OF THIS CAR HAD AN OIL CHANGE EVERY 3000 MILES FROM THE DEALERS GARAGE WHERE WE PURCHASED IT SHOULD BE WELL-DOCUMENTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300174January 17, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300028January 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN TAKING OFF AT A STOP LIGHT OR GETTING ONTO THE INTERSTATE (BASICALLY WHEN ACCELERATING) THE CAR FEELS LIKE IT HAS NO POWER. YOU CAN HEAR A WEIRD NOISE AND SOMETIMES YOU WILL SMELL BURNT OIL OR SOMETHING BURNT. ALSO, I HAD A RECENT OIL CHANGE AND WITHIN THE MONTH I HAD TO ADD OIL AGAIN. THERE IS NO SIGN ON MY DRIVEWAY THAT THERE IS A LEAK. PLEASE LOOK INTO THIS AS THERE ARE MULTIPLE PEOPLE WITH THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299729January 16, 2020
ENGINE
DRIVING IN HEAVIER THAN NORMAL TRAFFIC ABOUT 45 MPH. STOPPED AT A TRAFFIC LIGHT AND ENGINE CUT OFF. WAS ABLE TO RESTART, BUT WAS ONLY ABLE TO DRIVE LESS THAN HALF A MILE BEFORE THE ENGINE CUT OFF AGAIN. I COMPLETELY LOST POWER, BUT WAS ABLE TO COAST INTO A PARKING LOT. I WAITED APPROXIMATELY 10 MINUTES, ATTEMPTED TO RESTART THE CAR (SUCCESSFULLY!) AND DROVE AROUND THE PARKING LOT BEFORE TRAVELING THE REMAINING 20 MINUTES HOME. CALLED AAA AND HAD THE CAR TOWED UPON ARRIVING HOME. THE MECHANIC WAS NOT ABLE TO REPLICATE THE ISSUE AND NOTHING WAS CORRECTED. BATTERY AND ALTERNATOR WERE IN PERFECT CONDITION. CAR HAS OCCASIONALLY BEEN HESITATING WHILE STARTING OR WHILE IDLING AT TRAFFIC LIGHTS SINCE THAT EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299444January 15, 2020
VISIBILITY/WIPER, EXTERIOR LIGHTING
HEADLIGHTS VERY DIM NO MATTER WHAT BULB YOU PUT IT. CANNOT SEE MORE THAN 3FT IN FRONT OF YOU WHEN DRIVING AT NIGHT. VISITED DO NOT STAY UP FALL DOWN BLOCKING VIEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299555January 15, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER FATHER WAS DRIVING AT 70 MPH, THE VEHICLE SHUT OFF COMPLETELY WITHOUT WARNING. THE CONTACT'S FATHER STATED THAT THE VEHICLE HAD MADE ABNORMAL NOISES PRIOR TO THE FAILURE. THE CONTACT WAS ABLE TO PULL OFF TO SIDE OF THE ROAD AND HAD TO HAVE THE VEHICLE TOWED TO THEIR HOME DUE TO VEHICLE NOT RESTARTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED THAT THE CONTACT PAY FOR A TOW TO A LOCAL DEALER TO HAVE THE VEHICLE INSPECTED; THE CONTACT REFUSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 145,362.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299585January 15, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS SPOUSE WAS TRAVELING AT APPROXIMATE 35 MPH, THE VEHICLE MADE A LOUD NOISE AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT HAS REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND REPAIRS. ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS. *DT KIA WOULD REIMBURSE THE CONSUMER FOR A RENTAL CAR AND THE TOW BILL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299635January 15, 2020
ENGINE
WAS DRIVING DOWN AND SUDDENLY THE CAR STARTS TO SLOW DOWN AND EVENTUALLY CUTS OFF. FOUND OUT THE ENGINE LOCKED EVEN THOUGH I GET THE RECOMMENDED MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299353January 14, 2020
ENGINE
TOOK MY VEHICLE TO A MECHANIC BECAUSE ENGINE WAS SMOKING AND SPUTTERING. HE SAID THERES A RECALL AND THE MANUFACTURER SHOULD REPLACE ENGINE. THE DEALERSHIP IS SAYJNG THE ENGINE ISSUES ARE FROM SLUDGE AND CHANGED MY OIL. I BELIEVE THEY DIDNT DO THIS RECALL CORRECTLY SC147
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299387January 14, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER (DENNIS EAKIN KIA 5200 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A OIL CHANGE. THE VEHICLE WAS NOT REPAIRED BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298988January 13, 2020
ENGINE
DRIVING CAR ; JUST WENT DEAD , NOT THE BATTERY : NOW WON'T CRANK JUST CLICKS ; CAR HAS RECALL FOR EXCESSIVE CONNECTING ROD BEARING DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298989January 13, 2020
ENGINE
THE STARTER MELTED CAUSING THE ENGINE TO LOCK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima