Kia Optima Complaints

7,843 consumer complaints on file.

#11302909January 29, 2020
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
BOUGHT ON 9-12-2019 WITH APPROXIMATELY 15,400+ MILES. IT NOW HAS 15,750+ MILES. IT HAS STALLED/POWERED OFF ON ME TWICE. FIRST TIME WAS OCT 7, 2019, PARKED ON THE CURB WHEN I WAS PICKING UP MY DAUGHTER FROM SCHOOL, WHEN SHE GOT IN THE CAR AND I WAS ABOUT TO DRIVE OFF FROM THE CURBSIDE AND WHEN I LIFTED MY FOOT OFF THE BRAKE AND STEPPED ON THE GAS, THE CAR WOULDN'T MOVE. I REALIZED THE POWER OFF SO I SWITCHED THE IGNITION TO OFF AND TURNED IT ON AGAIN TO START THE ENGINE AGAIN. I THOUGHT IT WAS JUST A LITTLE GLITCH. IT HAPPENED AGAIN ON OCT 26, 2019 WHEN I WAS ON THE DRIVE THRU OF TACO BELL. I WAS WAITING IN LINE AND AGAIN, WHEN I LIFTED MY FOOT OFF THE BRAKE TO MOVE FORWARD, IT WOULDN'T MOVE BECAUSE THE POWER HAD JUST SHUT OFF AGAIN. I HAD TO RESTART THE ENGINE. I COMPLAINED TO MY SON ABOUT THE CAR BUT DIDN'T DO ANYTHING ABOUT IT BECAUSE IT WAS PAST THE 7 DAY EXCHANGE OR RETURN. BUT PLANNED TO BRING IT UP ON MY SCHEDULED MAINTENANCE UNLESS IT HAPPENS AGAIN. I WAS ALWAYS CAUTIOUS AND WORRIED THAT I WILL STALL IN THE MIDDLE OF TRAFFIC OR WORSE, WHILE DRIVING. MOSTLY THE REASON WHY I'VE ONLY DRIVEN THE CAR LESS THAN 300 MILES SINCE I BOUGHT IT ABOUT 4.5 MONTHS AGO. THEN YESTERDAY MORNING, JAN 28, 2020, ON MY ERRANDS TO TWO DOCTOR APPOINTMENTS, THE PASSENGER SEATBELT SIGN WAS BEEPING AND FLASHING THE WHOLE TIME I DROVE AROUND THAT DAY, WHEN THERE WAS NOBODY WITH ME IN THE CAR. IT FINALLY STOPPED WHEN IN THE AFTERNOON WHEN I WAS CLOSE TO HOME AND AFTER I PICKED MY PRESCRIPTIONS FROM THE PHARMACY CLOSE TO MY HOUSE. NOW I AM CURIOUS AND WONDERING WHY THE NAVY MAN TRADED THIS CAR IN WHEN HE'D ONLY HAD IT FOR LA YEAR AND SPENT MONEY ON NEW BLACK RIMS AND BLACKED OUT TINTED WINDOWS. I WOULD LIKE TO HAVE AN INQUIRY ON WHAT PROBLEMS THE PREVIOUS OWNER HAD WITH THE CAR BECAUSE OF THE SHORT TIME HE OWNED IT AND DROVE IT. I'M MORE TERRIFIED TO DRIVE AFTER READING OTHER'S ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302594January 28, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE FRONT DRIVER SEAT AIR BAG AND DRIVER SIDE FRONT AND REAR CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY ALTHOUGH NO COLLISION HAD OCCURRED. THE VEHICLE WAS TOWED TO THE HOME. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302650January 28, 2020
EXTERIOR LIGHTING
PROBLEM WITH KIA DOOR SENSOR LIGHT STAYING ON WHEN ALL DOORS ARE SHUT TIGHT. I'VE GOTTEN (3) THREE JUMPS AND PURCHASED A NEW BATTERY BECAUSE THIS SENSOR IS DRAINING MY BATTERY. WHEN THE SENSOR IS ON IT WON'T ALLOW ME TO SECURE THE CAR. IF I USE THE CLICKER IT WON'T LOCK BECAUSE THE SENSOR LIGHT IS ON. I NEVER KNOW WHEN I GO TO THE CAR IF IT WILL ACTUALLY START OR NOT. I'M TRYING TO GET THE DEALERSHIP TO UNPLUG THE SENSOR. HAD TO CALL TOW TRUCK ON: JAN 1, JAN 17 AND JAN 19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302644January 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE HOOD. THE VEHICLE LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT AND LOW OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS ADVISED TO HAVE THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V22400 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302239January 27, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURE AND UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH HEADLAMPS. THE CONTACT ALSO STATED THAT THE VEHICLE LUNGED FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO POWER KIA DEALER, (3705 MARKET ST NE, SALEM, OR 97301, (503) 585-7333) AND WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE UNINTENDED ACCELERATION RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND INFORMED THAT THE HEADLAMPS LIGHT SWITCH CAUSED THE BATTERY TO DRAIN. THE BATTERY WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,874.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302283January 27, 2020
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS HAVE CONTINUOUSLY BECOME DIMMER OVER TIME. AFTER REPLACING THE BULBS A SECOND TIME, I DETERMINED THAT IT WAS CLEARLY NOT A BULB ISSUE. THERE WAS ABSOLUTELY NO LIGHT DIRECTLY IN FRONT OF THE CAR, ONLY TO THE SIDES. THE HIGH BEAMS ARE FINE. AFTER READING ON LINE THOUSANDS OF COMPLAINTS, I TOOK MY CAR TO A DEALER. BULLDOG KIA IN ATHENS, GA TOLD ME THAT THERE WAS IN FACT A SERVICE ISSUE (SHE WOULD NOT SAY RECALL), BUT BECAUSE NOTHING IN MY HEADLIGHT ASSEMBLY WAS "BROKEN OR CRACKED" THEY COULDN'T REPLACE IT. AND SINCE I DIDN'T BUY THE BULB FROM KIA, THAT WAS THE PROBLEM. I PURCHASED THE EXACT BULB RECOMMENDED FOR THIS YEAR, MAKE AND MODEL. KIA WAS GOING TO CHARGE ME $1,000 TO REPLACE THE HEADLIGHT ASSEMBLIES. THE NEW ASSEMBLIES WOULD BE EXACTLY THE SAME AS THE ONES THAT ARE CURRENTLY BAD. NOTHING HAS BEEN CHANGED! IF YOU LOOK AT ANY KIA OPTIMA ON THE ROAD THAT IS MORE THAN 3 OR 4 YEARS OLD, YOU WILL SEE THE SAME DARK AREA IN FRONT OF THE CAR, WITH A LOT OF LIGHT SHOOTING OUT TO THE SIDES. SINCE THIS IS MY DAUGHTERS CAR FOR COLLEGE, I PURCHASED NEW HEADLIGHT ASSEMBLIES ON LINE FOR $285 AND REPLACED THEM MYSELF AND USED LED BULBS TO PREVENT THE "BURNING" OF THE CHROME PLATING INSIDE THE ASSEMBLY THAT APPARENTLY CAUSE THE OTHERS TO GO BAD. THIS IS A TREMENDOUS SAFETY HAZARD. ANYONE WHO REPLACES THE BULB THINKS THAT THEY ARE FIXING THE PROBLEM, AND THEREFORE ARE DRIVING IN INADEQUATE LIGHTING. PLEASE, PLEASE DO SOMETHING TO FORCE KIA TO RECALL AND REPLACE THESE HEADLIGHT ASSEMBLIES BEFORE NEEDLESS ACCIDENTS HAPPEN CAUSING INJURY OR DEATH. MY DAUGHTER WAS OVERWHELMED BY THE ADDITIONAL VISION THAT SHE NOW HAS WITH HER NEW LED LIGHTS. SHE ONLY TOLD ME BECAUSE SHE HAD FRIENDS THAT DIDN'T FEEL SAFE RIDING IN HER CAR AT NIGHT. SO SHE BROUGHT IT TO MY ATTENTION. I AM APPALLED THAT KIA IS AVOIDING THIS MAJOR ISSUE. PLEASE TAKE ACTION ASAP. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302203January 27, 2020
ENGINE
CAR TURNED OFF ON FREEWAY I 20 AND SAN AGUSTIN 11 PM 01/25/20 DALLAS TX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301929January 26, 2020
ENGINE
EXCESSIVE OIL CONSUMPTION WITH NO LEAKS VISIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301941January 26, 2020
UNKNOWN OR OTHER
THE STEREO SYSTEM MAKES BEEP SOUNDS WHEN YOU PUSH THE BUTTONS BUT THE MUSIC SOUNDS, RADIO, AND PHONE WON'T COME THROUGH SPEAKERS AT ALL. I DO KNOW THAT THE KIA SOUL HAD THIS SAME PROBLEM AND WAS RECALLED FOR IT OUR CAR HAS 95,000 MILES ON IT SO I DON'T KNOW WHY THIS HAS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302102January 26, 2020
ENGINE
I WAS DRIVING MY VEHICLE FROM LAS VEGAS TO CALIFORNIA ON THE I15 SOUTH, WHEN OUT OF NOWHERE IT FELT LIKE THE VEHICLE STAULED OUT AND STARTED HICCUPING AND STARTED LOOSING POWER VERY QUICKLY SO I PULLED OVER TO THE SIDE OF ROAD AND THE CAR DIED. I SAT THERE IN DISBELIEF, LIKE WHAT JUST HAPPENED...THEN I STARTED IT BACK UP AND IT STARTED NO PROBLEM BUT WHEN I PUT IT IN DRIVE IT STARTED HICCUPING AGAIN AND WHAT FELT LIKE MY ENGINE WAS BEING CHOKED OUT AND IT WASNT ACCELERATING AND THERE WASN'T ANY POWER. IM JUST GLAD THAT I DIDNT LOOSE CONTROL OR HAVE AN ACCIDENT FROM THIS MYSTERIOUS INCIDENT. ALTHOUGH THIS INCIDENT HAS ALREADY LOST ME A GREAT DEAL OF MONEY BECAUSE OF THE LACK OF MY WORK. THE 2 JOBS I WORK ARE BOTH TRANSPORTATION ORIENTATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301840January 25, 2020
ENGINE
WAS DRIVING MY DAUGHTER TO SCHOOL FOR THEATER PRACTICE ON A SUNDAY AND WITHIN LESS THAN 1 MINUTE OF PULLING OUT OF OUR DRIVE ALL THE LIGHTS CAME ON IN MY CAR AND IT WAS TOTALLY SEIZED, IT DIED . WE WERE IN THE MIDDLE OF TRAFFIC. ONE OF THE BUSIEST ROADS IN NASHVILLE ..AND WE HAD NO CONTROL OF THE CAR. WE WERE TERRIFIED WE WERE GOING TO GET INTO AN ACCIDENT. WE MADE A TURN AT THE LIGHT.. COASTING AND TRIED TO RESTART THE CAR IN THE MIDDLE OF ANOTHER BUSY ROAD .. WHERE WE BLOCKED A FAST FOOD DRIVE. THAT'S AS FAR AS IT WOULD GO. I TRIED TO START THE CAR BUT COULDN'T TELL IF IT WAS ON OR OFF. PUSH BUTTON IGNITION WAS NOT WORKING .. THEN SMOKED STARTED ROLLING OUT. WE JUMPED OUT AND CALLED 911 AS IT'S MY ONLY TRANSPORTATION AND BEING A SINGLE PARENT CAN'T AFFORD FOR IT TO BURN UP. IT SMELLED LIKE BURNED PLASTIC OR WIRES. THE FIRE DEPARTMENT CAME BUT THE FIRE WAS OUT. THEY COULD SMELL WHERE IT HAD BURNED AND THEY HELPED ME PUSH IT INTO A NEARBY PARKING LOT TO GET US OUT OF TURNING TRAFFIC. I HAD NO POWER STEERING AND ALL THE POWER WORKED BUT THE ENGINE WAS SEIZED.. OUT OF NO WHERE. HERE WE WERE STRANDED AND CRYING. SHE WAS CALLING SCHOOL AS TO NOT GET IN TROUBLE AND I WAS CALLING MY PARENTS FOR A RIDE.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11301596January 24, 2020
ENGINE
I HAVE A 2015 KIA OPTIMA WITH 74,000 MILES. AS I WAS DRIVING MY VEHICLE ON A CITY STREET WHEN SUDDENLY IT STARTED SHAKING AND RELEASED BLACK SMOKE PRIOR TO ENGINE FAILURE. A VEHICLE BEHIND ME HAD TO BRAKE AND SWERVE TO MISS HITTING ME. THIS INCIDENT OCCURRED ON JANUARY 10, 2020. I RECEIVED A DIAGNOSIS FROM THE DEALERSHIP CONFIRMING THE VEHICLE HAD ENGINE FAILURE DUE TO KNOCK SENSOR AND COMPRESSION ISSUES. ALSO STATED THAT THE HEAD GASKET IS DAMAGED. I CONTACTED KIA AND INITIALLY THEY STATED IF THE ENGINE FAILURE WAS DUE TO A KNOCK SENSOR ISSUE, IT WOULD BE COVERED. AFTER WAITING NEARLY 20 DAYS KIA IS STATING THAT MY VEHICLE IS OUT OF WARRANTY. ANY ADVICE ON REMEDIES OR WHAT COULD BE DONE TO HAVE MY VEHICLE FIXED IS GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301600January 24, 2020
AIR BAGS, SUSPENSION, UNKNOWN OR OTHER
THE AIR BAG JUST CAME ON A COUPLE DAYS AGO . IT HASN'T BEEN IN AN ACCIDENT OR ANYTHING. THE SUSPENSION IS ROUGH WHEN DRIVING OVER THE SMALLEST THING IN THE ROAD. SOMETIMES IT JUST MAKES A LITTLE JUMP WHEN IT TASKED GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301278January 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
ISSUE STARTED 2 MONTHS AGO. NOTICED THAT VEHICLE ACCELERATION IS SLUGGISH. SOMETIMES I HAVE TO TAKE FOOT OFF THE ACCELERATION PEDAL THEN DEPRESS IT AGAIN IN ORDER FOR VEHICLE TO ACCELERATE. ACCELERATION IS UNRELIABLE AND DANGEROUS. ELECTRONIC STABILITY SENSOR ALSO STARTED LIGHTING UP AND CRUISE CONTROL BECAME INOPERABLE. ALSO NOTICED THAT MY TAIL LIGHTS LIT UP ON ITS OWN (AND DID NOT TURN OFF) WHILE VEHICLE IS PARKED AND FOB NOT NEAR VEHICLE, DRAINING THE BATTERY. POLICE CAME BY IN THE MIDDLE OF THE NIGHT TO REPORT THAT MY TAIL LIGHTS WERE ON. TAIL LIGHT DID NOT TURN OFF WHEN PRESSING THE FOB UNLOCK/LOCK BUTTON. HAD TO RESTART THE ENGINE, DRIVE AROUND THE BLOCK THEN TURN OFF ENGINE BEFORE THE TAIL LIGHTS CAME OFF... BUT IT TURNED BACK ON AGAIN ON ITS OWN THAT SAME NIGHT (IN THE MIDDLE OF THE NIGHT) AND HAD TO REPEAT THE PROCESS. MY BATTERY WAS DRAINED AND HAD TO REPLACE IT 3 DAYS AGO. I THOUGHT IT WAS A BATTERY PROBLEM (AND WAS INFORMED BY DEALER THAT IT WAS PROBABLY A BATTERY RELATED ISSUE) BUT PROBLEM PERSISTED. READ REVIEWS AND THIS SEEMS TO BE A RUNNING COMPLAINT WITH ISSUES ON BRAKE PEDAL STOPPER OR BRAKE SENSOR STOPPER. WILL BRING VEHICLE TO DEALER IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301309January 23, 2020
ENGINE
MY SON WAS DRIVING THE CAR , WHEN HE HAD TO PULL OVER AND REALIZE THE SMOKE COMING FROM THE HOOD. WHEN HE OPENED THE HOOD THE ENGINE WAS ON FIRE. THIS CAT WAS JUST RECENTLY PURCHASED 3WEEKS PRIOR TO THE ENGINE CATCHING ON FIRE. THE CAR WAS PURCHASED THROUGH PAULDING CHRYSLER DEALERSHIP. A DOWN PAYMENT WAS MADE TOWARDS THE PURCHASE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11301154January 22, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHTS ILLUMINATED. AS THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO CALL FOR ASSISTANCE, SMOKE AND A FIRE STARTED UNDER THE HOOD. THE FIRE HAD ENGULFED THE VEHICLE AND A MAJORITY OF THE VEHICLE WAS DESTROYED BY THE TIME POLICE AND FIRE ARRIVED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE VEHICLE REMAINED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS INFORMED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BUT WAS NOT REPAIRED. THE CONTACT ALSO LINKED THE NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE CAUSE FOR THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 81,549.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11301166January 22, 2020
EXTERIOR LIGHTING
HEADLIGHTS ARE TOO DIM. USING LOW BEAM LIGHTS AT NIGHT DOES NOT ILLUMINATE THE ROAD AT ALL. HAVE REPLACED THE HEADLIGHT BULBS 3 TIMES AND IT DOES NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301175January 22, 2020
ENGINE
MY VEHICLE JUST CUT OFF IN DRIVE ON THE HIGHWAY ALL DASH LIGHTS CAME ON AND VEHICLE WILL NOT START THIS IS THE SECOND ENGINE I HAVE PURCHASED FROM KIA BEING THAT THEY INSISTED ON MY ENGINE WASN'T FALLING UNDER RECALL UNDER MY VIN NUMBER SO I HAD TO COME OUT OF POCKET FOR THE ENGINE AND LABOR . I'VE CONTACTED 1-800 KIA BUT THEY INSIST THAT I HAVE HAD A LIFE TIME WARRANTY ON MY ENGINE THAT I SHOULDN'T HAVE COME OUT OF POCKET FOR A NEW ONE THE FIRST TIME DUE TO DEFECTS I STILL HAVE YET HEARD BACK FROM KIA CONSULTANTS I AM COMING OUT OF POCKET FOR A RENTAL CAR AND AS WELL AS TOWING AND THIS WILL BE THE SECOND TIME MY ENGINE HAS FAILED WITH LESS THAN 70,000 MILES ON IT. I AM A SINGLE MOTHER AND I CAN NOT AFFORD TO PAY FOR ANOTHER ENGINE WHEN THE CAR HAS A DEFECT I'M JUST SO READY TO BE DONE WITH KIA I'M ALMOST DONE PAYING ON MY VEHICLE AND THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME AND EVE TONE IS PRACTICALLY PLAYING HOT POTATO WITH ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301225January 22, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC VISITED RESIDENCE AND AFTER INSPECTING THE VEHICLE, INFORMED HIM THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301256January 22, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
3 TIMES INTERMITTENTLY BRAKE PEDAL ON MY 2018 KIA OPTIMA FROZE AND TO IT WONT BRAKE. NO LIGHTS CAME ON DASHBOARD. I HAVE ONLY 22.000 MILES ON IT. I TOOK THE CAR TO NEAREST KIA DEALER TWICE. ACCORDING TO THEM THEY ARE UNABLE TO DUPLICATE THE PROBLEM AND COMPUTER NOT READING ANY ERROR CODES VEHICLE UNSAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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