Kia Optima Complaints

7,843 consumer complaints on file.

#11365332October 20, 2020
ENGINE
STOPPED AT A GAS STATION AND WENT INSIDE TO USE BATHROOM CAME OUT TO START MY CAR ALL THE LIGHTS FLASHED BUT CAR WOULD NOT START. CAR STARTED SMOKING AND THEN WHEN HOOD WAS OPENED THERE WAS ACTUAL FLAMES COMING OUT OF HOOD OF MY CAR AND IT PROCEEDED TO BURN UNTIL FIRE DEPARTMENT CAME AND PUT IT OUT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11365368October 20, 2020
ELECTRICAL SYSTEM
MY CAR SUDDENLY EXPERIENCE MAJOR ELECTRICAL ISSUES. I DROVE MY CAR TO THE STORE AND BACK HOME. I WENT BACK TO MY CAR AND IT STARTED WITH NO PROBLEM BUT MY DASH WAS FLASHING, MY BRAKE, STEERING, CHECK ENGINE, AIRBAG, ABS, AND TRACTION'S CONTROL INDICATORS CAME ON ALL AT ONCE. I WAS NOT ABLE TO SHIFT THE CAR INTO GEAR. I USED THE PARK RELEASE SHIFT TO PUT THE CAR IN GEAR AND THE CAR HAS NO POWER STEERING. BUT IT MOVES. I TOOK IT TO THE JEFFERY KIA IN ROSEVILLE,MI AND BASICALLY WAS TOLD THAT THEY DIDN'T KNOW WHAT WAS WRONG WITH CAR. THEY ASK ME HAD MY CAR BEEN STRUCK BY LIGHTNING! YOU CAN LOOK AT THE CAR AND SEE THERE HAS BEEN NO ACCIDENTS OR LIGHTNING STRIKES TO THE CAR. THEY WANTED TO CHARGE ME EXTRA MONEY TO KEEP THE CAR JUST TO TELL ME WHAT'S WRONG WITH IT. I KNOW THIS IS A DEFECT WITH THIS VEHICLE. I SEE THE EPD RECALL ON 2018 KIA OPTIMA BUT THEY ARE SAYING IT'S ONLY FOR HYBRIDS. WHICH IS FALSE THIS HAS TO BE HAPPENING TO ALL THE KIA OPTIMA MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365376October 20, 2020
UNKNOWN OR OTHER
WHEN CAR COMES TO A STOP IT SHAKES AND IT FEELS LIKE YOUR DRIVING OVER UNEVEN PAVEMENT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365382October 20, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE HAD SERVICE LIGHT ON FOR ENGINE. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT'S OK TO DRIVE TODAY UNTIL THEY SERVICE IN THE MORNING. THEY HAD A SENSOR SHOW FOR THE HEUC. I DROVE 10 MILES APPROXIMATELY HALF ON FREEWAY AND AT FULL 65MPH THE CAR MADE A VERY LOUD ELECTRICAL NOISE AND LOST FULL DRIVE POWER. I WAS ABLE TO SAFELY AVOID GETTING HIT AT FULL FREEWAY SPEEDS IN RUSH HOUR AND ABLE TO GET ON SHOULDER AND EXIT RAMP. CAR TURNED BACK ON AND WOULD NOT EXCEED 15MPH AT THE LIGHT AND WAS TOWED TODAY DIRECTLY TO THE DEALERSHIP FOR FURTHER INQUIRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365444October 20, 2020
ENGINE
WHEN ACCELERATING, ENGINE SEEMS TO HAVE A POWER LOSS AND THEN IT CONTINUES TO ACCELERATE AGAIN AFTER A FEW SECONDS. I AM IN MOTIONG WHEN THIS HAPPENS ON THE HIGHWAY/STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365157October 19, 2020
ELECTRICAL SYSTEM
ALL 4 OF MY WINDOWS WILL NOT GO UP OR DOWN. THIS HAPPENED WITHIN WEEKS OF EACH OTHER. THERE IS NO CHEAP SOLUTION. KIA WANTS $150 DEPOSIT AND I WAS QUOTED $225 PER WINDOW. THIS IS INSANE. I AM DRIVING A CAR WHERE THE WINDOWS ARE ALL WEDGED UP WHICH IS A SAFETY HAZARD. I AM NOT THE ONLY ONE WITH THIS PROBLEM. ARE THERE ANY RECALLS FOR THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365207October 19, 2020
STEERING
A COUPLER ON THE STEERING COLUMN IS DEFECTIVE. IT IS CAUSING THE STEERING WHEEL TO MAKE A CLICKING NOISE EVERY TIME THE WHEEL IS TURNED. IF IT IS NOW REPLACED IT CAN CAUSE THE STEERING TO MALFUNCTION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364816October 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
KIA KIRBY VENTURA HAS REMOVED (2) OR MORE ACTIVE DANGEROUS RECALLS FROM VIN# OF THE VEHICLE THAT IS UNFORTUNATELY IN MY NANE. RECALL 1, STEERING WHEEL MDPS UNIT. I HAVE A LETTER NOTIFICATION DATED APRIL 24 2017 NO RECALL#. PLUS RECALL 18V363000 AIR BAG CONTROL UNIT THAT SHOULD APPLY BUT NEVER RECEIVED RECALL NOTICE. RECALL#17V224 ENGINE STALL/FREEZE ISSUE I HAVE RECALL NOTIFICE PLUS A NOTICE FROM THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA ABT SPECIFIC RECALL THAT DOES EFFECT CAR. I MADE 2 ATTEMPTS AT KIA KIRBY VENTURA LAST YEAR, BEFORE COVID19, TO GET ENGINE RECALL FIXED CAR WAS EXPERIENCING SYMPTOMS AS DESCRIBED ALMOST CASUED SERIOUS ACCIDENTS ON FREEWAY. I WAS DENIED BY SERVICE MANAGER DAVID BODJANAC SINCE DEALERSHIP, DURING 2ND VISIT TO HAVE ENGINE RECALL FIXED, KIA KIRBY VENTURA REMOVED RECALL FROM VIN# ASKED ME WHERE DID I GET RECALL NOTICE FROM? ENGINE ISSUE NOT FIXED. FAST FORWARD TO TODAY, THURS 10/15/20 EARLY EVENING IM COMING UP TO CORNER ENGINE STALLED TWICE AS I WAS SLOWING DOWN APPROCHING, TURNING. LUCKILY I WAS DRIVING AT SLOWER RATE OF SPEED. COMING OUT OF TURN CAR ULTIMATLY MADE INTO MY PARKING LOT W/OUT CRASHING LUCKILY NO ONE WAS OUT WALKING. ENGINE CAR FROZE. LUCKILY IN FRONT OF PARKING SPACE, MANAGED TO FORCE CAR IN PARKING SPOT. NOW DISPUTING W/KIA KIRBY VENTURA, SM DAVID BODJANAC, WHO DENIED ENGINE RECALL OR ANY RECALL. KIA KIRBY VENTURA SERVICE W/UNDOUBTEDLY TELL ME ISSUE W/CAR HAS NOTHING TO DO W/ANY RECALLS. HAD I BEEN ON FWY WHICH I DRIVE ON 2, 3 TIMES A DAY OR BEEN DRIVING AT HIGHER RATE OF SPEED ON STREET AS I WAS I WOULD HAVE BEEN KILLED. KIRBY KIA VENTURA SAID THEY W/GIVE 0 FOR CAR NOT RUNNING DUE TO RECALL BUT STILL IN GOOD CONDITION FULLY LOADED. IF CAR RUNNING THEY MITE GIVE ME $5500-$6000MAX..PER KB NOT RUNNING CARS VALUE $6923- $8852 IN FAIR CONDITION /MECHANICAL ISSUES & $7851-$9790 IN GOOD CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364834October 17, 2020
ENGINE
THREE TIMES- TODAY 10/18/2020 MY CAR IS NOT LEAKING OIL BUT BURNING OIL. DANGEROUSLY LOW I HAVE TO KEEP CHECKING. NO OIL ON THE GROUND. I SMELL OR A LIGHT TO SERVICE OIL COMES ON. FIRST TIME 6/10/2020 - 2ND TIME 10/1/2020 TODAY 10/18/2020 THERE IS STILL OIL BUT VERY LOW, 2QTS WERE PUT IN ON 10/1/2020 . THE ENGINE IS BURNING OIL. I HAVE NEW SPARK PLUGS MAYBE LESS THAN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364416October 14, 2020
UNKNOWN OR OTHER
MY 2012 KIA IS SHUTTING OFF WHILE I AM DRIVING. I LIVE IN A BUSY AREA AND THAT'S VERY DANGEROUS. I JUST GOT THE CAR FROM A USED DEALERSHIP AND MY MECHANIC CANNOT FIND ANYTHING WRONG WITH THE CAR IT HAPPENED ABOUT 6 TIMES AND NOW IT WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364123October 13, 2020
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, AN ABNORMAL ODOR APPEARED UNDER THE HOOD. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATE FORWARD, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE WHO WAS MAKING A U-TURN. THE CONTACT TRIED TO GAIN CONTROL OF THE STEERING WHEEL AS THE VEHICLE WENT UP IN FLAMES. THE CONTACT MANAGED TO CRASH INTO A DITCH. THE CONTACT GOT OUT RAN TO THE OTHER SIDE OF THE VEHICLE WHERE HIS FIANC WAS UNCONSCIOUS. THE CONTACT MANAGED TO CUT THE SEATBELT IN ORDER TO RELEASE AND DRAG HER OUT THE VEHICLE. THE CONTACT WENT BACK TO RETRIEVE ITEMS BUT THE VEHICLE THEN ENGULFED IN FLAMES CAUSING AN EXPLOSION. THE AIRBAGS DEPLOYED. A POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE CONTACT FRACTURED HIS RIGHT WRIST, RIGHT ANKLE AND SUSTAINED SEVERE BURN TO HIS BODY THAT REQUIRED MEDICAL ATTENTION. THE CONTACTS FIANC WHO WAS SEATED IN THE FRONT PASSENGER SIDE SUSTAINED INJURIES TO HER LEFT LEGS, WRISTS, RIGHT FOOT AND ANKLE FRACTURED, FIRE BURNED THROUGH OUT HER BODY CAUSING HER TO LOSE HER LOWER INTESTINE. THE CONTACTS FIANC WAS IN A COMA AND IN THE HOSPITAL FOR OVER 90 DAYS. THERE WAS A VEHICLE WHO MADE A U-TURN IN FRONT PRIOR TO THE VEHICLE CATCHING ON FIRE AND IT WAS INFORMED TO THE CONTACT THAT THE DRIVER OF THAT VEHICLE DIED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. THE CONTACT MENTIONED THAT HE HAD A RECALL REPAIR PERFORMED ON HIS VEHICLE 4 MONTHS PRIOR TO THE FAILURE THAT OCCURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) APRIL 13, 2020 WHICH THE CONTACT BELIEVES CAUSED THE FAILURE THAT OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.*DT
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
1
#11364183October 13, 2020
ENGINE
RECALL INFO SHOWS IT WAS REPAIRED BUT KIA FOUND METAL SHAVINGS AGAIN IN THE ENGINE AND SO EITHER THE RECALL WAS NOT REPAIRED PROPERLY OR THE REPLACEMENT ENGINE HAS THE SAME ISSUE. I WAS GOING DOWN THE 59 FREEWAY AND ALL THE SUDDEN MY ENGINE LIGHT STARTED BLINKING SO I ATTEMPTED TO VERY OFF THE FREEWAY BUT MY CAR WOULD NOT ACCELLERATE. I HAVE HAD THIS CAR ONLY 8 MONTHS AND KIA SAID THE MOTOR HAS TO BE REPLACED. MY DAD AND MY BROTHER ARE BOTH MECHANICS SO I AM FAMILIAR WITH WHAT CAUSES METAL SHAVINGS TO BE FOUND IN THE ENGINE. I HAVE NOT DROVE THE CAR NOT NEGLECTED THE MAINTENANCE THAT WOULD CAUSE THIS PROBLEM. THERE IS A RECALL WHERE THEY FOUND METAL SHAVINGS IN THE ENGINE. I THINK IT WAS NOT REPAIRED PROPERLY. I AM REQUESTING FOR INVESTIGATION TO BE DONE ON THE WORK PERFORMED FOR THAT RECALL. AND I AM REQUESTING FOR KIA TO PAY FOR THIS 2ND REPAIR DUE TO METAL SHAVINGS FOUND AGAIN. I ALSO NEED A RENTAL CAR TO BE PAID FOR DURING THE TIME KIA STILL HAS MY VEHICLE. AT FAMILY PARKWAY KIA IN KINGWOOD, TEXAS. ALSO I GOT A CLAIM FORM MAILED TO BE TO BE PAID FOR ANY REPAIRS I PAID FOR OUT OF MY POCKET. THE KIA DEALERSHIP HAS ALL THE DOCUMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364234October 13, 2020
ELECTRICAL SYSTEM, ENGINE, WHEELS
TURNER KIA DIAGNOSIS MY VEHICLE OF OVERHEATING CONDITION REVEALED COMBUSTION GASSES GETTING INTO COOLANT. INTERNAL ISSUE ALLOWING COMBUSTION PRESSURE TO GET INTO COOLING SYSTEM WHICH IS HAMPERING COOLING EFFICIENCY AS WELL AS CAUSING AREACTION OFF COOLANT. WHEN I DROVE THE CAR HALF WAY ON THE HIGHWAY IT STARTED TO SMOKE AFTER I JUST GOT IT BACK FROM TURNER KIA AFTER FIXING WHAT THEY SAID WAS THE PROBLEM AFTER THAT I TOOK IT BACK TO TURNER KIA AND THEY DIAGNOSIS IT AS NEEDING A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363950October 12, 2020
POWER TRAIN
EXCESSIVE ENGINE OIL CONSUMPTION. THE ENGINE USES 1 FULL QUART OF OIL EACH 500 MILES. IT IS A POLLUTION ISSUE AS WELL AS AN ENGINE ISSUES. CAR ONLY HAS 113,000 MILES. I CALLED KIA AND THE DEALER REPAIR DEPT. SAID THE RECALLS FOR ENGINE FAILURE ONLY COVERS BEARING WEAR AND NOT EXCESSIVE OIL CONSUMPTION. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363973October 12, 2020
ENGINE
I HAD BEEN HOME FROM WORK FOR ABOUT AN HOUR, GOT IN MY CAR TO GO RUN SOME ERRANDS, STARTED IT, AND IT HAD A KNOCKING NOISE COMING FROM THE ENGINE. I IMMEDIATELY SHUT IT OFF AND HAD IT TOWED TO THE DEALERSHIP THE NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364026October 12, 2020
ENGINE
I WAS DRIVING ON THE HIGH AT AT ABOUT 65 MILES A HOUR AND MY CAR SHUT OFF COMPLETELY AND WOULDN'T START. I CALLED A TOW TRUCK AND GOT IT TOWED TO A KIA DEALERSHIP. THEY GOT BACK TO ME ABOUT TWO WEEKS LATER AND SAID MY ENGINE WAS BLOW BUT IT WAS ON RECALL BUT MY CARFAX ONLY HAVE ONE OIL CHANGE DONE SINCE I BOUT THE CAR. I PROVIDED THEM WITH UP TO DATE SERVICE RECORDS AND I TOLD THEM THE LAST TWO OIL CHANGES I DID WERE ON MY OWN. THEY JUST GOT BACK TO ME AND SAID I DIDN'T QUALIFY FOR THE RECALL IF IT'S A RECALL I THINK IT SHOULD BE FIXED I'M 19 YEARS OLD AND I STILL OWE 12000 ON THE CAR AND IT'S MY FIRST CAR I EVER BOUGHT ON MY OWN AND MY ONLY WAY OF TRANSPORTATION. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363528October 9, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE HORN WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE CONTACT CONTACTED TAYLOR KIA OF LIMA LOCATED AT 2100 N CABLE RD, LIMA, OH 45805, (567) 712-6604) WHO WERE UNABLE TO RETRIEVE A DIAGNOSTIC FAULT CODE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363314October 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
IT BEGAN WHEN WE WOULD TRY TO START THE CAR IT SEEMED TO HAVE BATTERY ISSUES AND HAVE TROUBLE STARTING, AND FINALLY THE BATTERY DID DRAIN BUT ISN'T HOLDING CHARGE BUT TOOK IT IN TO GET CHECKED AND BATTERY IS FINE. THE HEADLIGHTS WILL RANDOMLY SHUT OFF WHILE DRIVING AT NIGHT LIKE IF THE SENSOR WERE IN THE DAY TIME. NOW THE ENGINE LIGHT HAS CAME ON WHILE DRIVING IT AND WHEN YOU HIT THE GAS IT JERKS THE CAR AFTER 20 MPH. THIS HAPPENS ON AND OFF WHERE IT WILL BE FINE THEN SUDDENLY START DOING IT ALL OVER AGAIN EVERYTHING ALSO HAPPENS IN DIFFERENT OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363376October 8, 2020
STRUCTURE:BODY
PAINT IS FLAKING AND EXPOSING BARE METAL ON HOOD AND ALONG WINDSHIELD UPRIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363388October 8, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CLUSTER STARTED BLINKING OUT WHILE DRIVING THEN EVENTUALLY GOES OUT COMPLETELY. AT THE START OF THE PROBLEM IT WOULD GO OUT AT TIMES THEN POP BACK ON FOR ABOUT TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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