Kia Optima Complaints
7,843 consumer complaints on file.
- #11374574November 13, 2020AIR BAGS
AIR BAGS DID NOT DEPLOY. VEHICLE WAS IN MOTION AND STRUCK BY ANOTHER VEHICLE.*DT*JB*DT*DT*DT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11374584November 13, 2020ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED THAT THE SIDE-VIEW MIRRORS INDEPENDENTLY MOVE INWARDS TO THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO BAYSIDE KIA OF WALDORF LOCATED AT 3188 CRAIN HWY, WALDORF, MD 20603, (301) 645-1711, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.*DT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374076November 11, 2020POWER TRAIN
THIS ISSUE HAS HAPPENED MULTIPLE TIMES TO NOT ONLY MYSELF. IT MY WIFE AS WELL. AS WE'RE DRIVING ANYWHERE ABOVE 45MPH. A WARNING DISPLAY COMES ON TELLING US TO CHECK THE HEV, TO PULL OVER, AND TURN OFF OUR VEHICLE. WE COMPLY TO THE WARNING AND WHEN RESTARTING THE VEHICLE, CHECK ENGINE LIGHT COMES ON AND THEN SAME ISSUE HAPPENS AGAIN A FEW MINUTES AFTER DRIVING. ONE OUT OF THE FOUR TIMES THAT THIS ISSUE HAS OCCURED TO US, THE VEHICLE COMPLETELY DIED ON MY WIFE DUE TO THE BATTERY NOT CHARGING. SO WHEN SHE PULLED OVER AND TRIED TO TURN THE VEHICLE BACK ON, IT WOULDN'T RESTART. CODE ON CAR IS P2600 GENERIC COOLANT PUMP CIRCUIT A OPEN. EVERYWHERE SAYS RECALL ISN'T AVAILABLE FOR OUR CAR BUT AM SEEING THAT SAME ISSUE WITH OUR YEAR, MAKE, AND MODEL IS OCCURRING. WHICH IS THE HYBRID PROPULSION SYSTEM IS BEING AFFECTED. THE VOLTAGE PROTECTION DEVICE (VPD), DESIGNED TO PROTECT THE HIGH VOLTAGE BATTERY MODULE IS BEING ACTIVATED INADVERTENTLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374127November 11, 2020EXTERIOR LIGHTING
I HAVE A 2006.5 KIA OPTIMA. I AM EXPERIENCING THE SAME PROBLEM WITH THE BRAKE LIGHT SWITCH STICKING AS OTHER KIAS CURRENTLY UNDER RECALL. MY BRAKE LIGHTS ARE ALWAYS ON. AM I OUT OF LUCK ON THIS ONE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374179November 11, 2020SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373954November 10, 2020ENGINE
I WAS DRIVING DOWN THE ROAD AND MY CAR JUST SHUT OFF AN WOULDNT START BACK.. A SHOP TOLD ME THE MOTOR WAS LOCKED UP AS WELL AS THE TIMING CHAIN WAS BROKEN. IT ONLY HAS 80,000 MILES AN SHOULD NOT HAVE A PROBLEM LIKE THIS WHAT SO EVER ALREADY!!! ONE KIA DEALERSHIP TOLD ME THAT IT WOULD BE 6-11,000 DOLLARS TO FIX IT! ANOTHER KIA DEALERSHIP SAID THAT THEY DO HAVE A RECALL ON THE MOTOR LOCKING UP AND THAT THEY MIGHT FIX IT? IF THERE'S A RECALL IT SHOULDN'T BE A MIGHT THEY SHOULD FOR SURE FIX IT I FEEL.. ALSO, I DO HAVE IT SERVICED REGULARLY LIKE IM SUPPOSED TO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374003November 10, 2020ENGINE
I'VE TAKING MY LEASES VEHICLE INTO CARSON OF KIA 3 TIMES FOR OIL LIGHT THEY REPLACED THE OIL PRESSURE SWITCH TWICE OF THE 3 TIMES WHILE DRIVING AFTER THE CARS WARMS UP I GET TICKING NOISE YOU CAN HEAR THE BETTER WHEN WHEN DRIVING NEXT TO A RETAINING WALL AT THIS I'VE FILED A COMPLAINT WITH THE MANUFACTURER AND AFTER REVIEWING THE WORK ORDER FROM THE DEALER ALL THEY OFFER ME WAS 2 MONTHS OF CAR PAYMENT WHICH I DECLINE SO I'M CONTRACTING NHTSA FOR HELP AND ADVISE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373757November 9, 2020SERVICE BRAKES, ENGINE, POWER TRAIN
ENGINE SEIZED WHILE DRIVING AND WOULDNT START.I BOUGHT A NEW BATTERY AND TRIED TO START IT AND IT ALMOST CAUGHT ON FIRE.I HAD IT TOWED TO A KIA DEALER AND THEY REPLACED THE ENGINE AND THE TURBO SYSTEM WHICH HAD A RECALL ON IT IN 2016THAT WAS FOR THE KNOCK SENSORSYSTEM ON 2018/
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373782November 9, 2020ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON A ROAD WITH MY LITTLE COUSIN. ALL MY FUNCTION LIGHTS CAME ON AND AND MY CAR BEGAN TO STALL AND SLOW DOWN SO STARTED TO PRESS ON THE GAS FOR ACCELERATION A BLOCK DOWN THE WAY WE STARTED SMELLING SMOKE I PANICKED TRYING TO GET OVER AND RAN UP ON THE CURVE AND CAME OFF IT PULLED TO A SAFE SPOT AND ME AND MY COUSIN BOTH EXIT THE VEHICLE QUICKLY WHEN WE GOT OUT MY IT WAS SMOKING REALLY BAD MY COUSIN NOTICED THAT IT WAS ON FIRE UNDERNEATH THE CAR SO I LOOKED AND IT WAS ON FIRE SOMETHING FELL TO THE GROUND ON FIRE UNDERNEATH THE CAR.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11373638November 8, 2020TIRES, TIRES:SIDEWALL
ON NOVEMBER 7 WHILE DRIVING ON A FREEWAY IN SC I HAD A CATOSTROPHIC FAILURE IN MY FRONT LEFT TIRE AT 55 MILES PER HOUR. FORTUNATELY I WAS ABLE TO EXIT SAFELY AND GET MY VEHICLE OFF THE ROAD. THE TIRE WAS FILLED TO MANUFACTURER PSI AND WAS DRIVEN ONLY 13,151 MILES. THE SIDEWALL WAS BLOWN OUT. I DID NOT HIT ANYTHING TO CAUSE THIS FAILURE THE TIRE IS A KUMHO 215 R17 94 V. MY VEHICLE IS A 2018 KIA OPTIMA S. I BELIEVE I SHOULD HAVE A FULL REPLACEMENT FOR THIS FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373686November 8, 2020STRUCTURE:BODY
REAR DRIVERS SIDE DOOR HANDLE FELL OFF, LOOKING ON THE INTERNET THIS SEEMS TO BE A HUGE PROBLEM WITH THIS 2016 KIA OPTIMA AND VEHICLES. THIS IS A SAFETY ISSUE AND NEEDS TO BE DEALT WITH. THE PART IS MADE WITH CHEAP PLASTIC. YOU CAN TELL IT IS MADE TO FAIL. I WAS JUST GOING TO LOAD GROCERIES BACK SEAT WHEN HANDLE FELL OFF. NOW CAN NOT USE THAT DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373547November 7, 2020ELECTRICAL SYSTEM, STEERING
ABOUT A MONTH AGO MY TRACTION CONTROL LIGHT CAME ON AND I WOULD LOSE POWER STEERING. FOR A BRIEF PERIOD OF TIME MAYBE A DAY OR TWO THE LIGHT WENT OUT AND I REGAINED STEERING. SINCE THEN IT HAS COME BACK ON AGAIN AND I HAVE HAD NO POWER STEERING SINCE THIS PERIOD I KNOW THERE IS AN ACTIVE RECALL ON CERTAIN ASPECTS OF THIS AND BELIEVE THIS IS PART OF IT, HOWEVER I AM TOLD THAT MY PROBLEM IS NOT PART OF THE RECALL AND THAT I NEED TO PAY TO HAVE THE SAFETY ISSUE FIXED ON MY OWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373549November 7, 2020ELECTRICAL SYSTEM, STEERING
ABOUT A MONTH AND A HALF AGO MY TRACTION CONTROL LIGHT CAME ON AND I LOST POWER STEERING. FOR A BRIEF PERIOD OF TIME THAT DAY THE LIGHT WENT OFF AND I REGAINED POWER STEERING. LATER THAT SAME DAY THE TRACTION CONTROL LIGHT REAPPEARED AND HAS BEEN ON SINCE CAUSING ME TO LOSE POWER STEERING. I HAVE SPOKEN WITH THE MANUFACTURER AND THEY CLAIM THAT THIS PROBLEM DOES NOT FALL UNDER ANY RECALL THEREFORE THEY ARE NOT RESPONSIBLE FOR ANYTHING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373615November 7, 2020ENGINE
I WAS DRIVING DOWN I-4 DOWNTOWN ORLANDO WHEN MY CAR SHUT COMPLETELY OFF. I WAS TOLD MY TIMING CHAIN WAS BROKEN. ONLY HAD THIS CAR A YEAR. JUST GOT A OIL CHANGE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373422November 6, 2020UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11373237November 5, 2020SERVICE BRAKES, ENGINE, SUSPENSION
TRYING TO AVOID ANOTHER VEHICLE APPROACHING ME IN A HEAD ON COLLISION, MY ENGINE BEGAN TO STALL, BRAKES LOCKED UP WHICH CAUSED SUSPENSION ISSUES OF THE VEHICLE. DUE TO THIS, THE VEHICLE WAS COMPLETELY TOTALED AND GLOBAL LENDING SERVICES IS CONSISTENTLY REPORTING IT AS A REPOSSESSION. BOTH VEHICLES WERE IN MOTION AND IT WAS ON A LA HWY.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11373240November 5, 2020ENGINE
2 DAYS AGO I LEFT WORK AND MY ENGINE STARTED KNOCKING. I DIDN'T MAKE IT OUT OF THE PARKING LOT. I TOOK IT TO MY MECHANIC WHO SAID I NEEDED A NEW MOTOR. THERE WERE NO WARNING SIGNS BEFORE THIS. I HAVEN'T NOTICED ANY OTHER NOISE AND NO WARNING LIGHTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373251November 5, 2020ENGINE, POWER TRAIN, SUSPENSION
18V363 17220 IT HAS MADE A LOUD CLANKING/KNOCKING NOISE. IT STALLED THEN COMPLETLY DIED ONCE I GOT OFF THE MAIN HIGHWAY AND WOULDNT CRANK AGAIN. IT USES AN AWFUL LOT OF OIL. UPON FIRST OIL CHANGE IT HAD SHARDS OF METAL IN IT. THE PLACE I GOT THE VEHICLE FROM SAYS THEY PUT NEW MOTOR IN IT AMONG OTHER THINGS BUT I HAVENT SEEN IN CHANGE IN THINGS OTHER THAN IT DOESNT SMOKE UNDER THE HOOD WHILE IDLING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11372805November 3, 2020AIR BAGS, VISIBILITY/WIPER, EXTERIOR LIGHTING
MY LOW BEAM LIGHTS HAVE NO VISIBILITY AND I HAVE BEEN RESEARCHING ONLINE USED HEADLIGHT ASSEMBLY BECAUSE IT COSTS $400 FOR BOTH SIDES THAT I DONT HAVE I REPLACED MY LOW AND HIGH BEAM BULBS THE HIGH BEAMS WORK JUST FINE BUT AS I WAS DOING RESEARCH A HIGH PERCENTAGE OF THIS MAKE AND MODEL HAVE THE SAME REOCCURRING PROBLEM I SEEN WHERE THEY HAVE RECALLED 2011 AND UP FOR THIS PROBLEM BUT I GUESS DECIDED TO NOT WORRY ABOUT THE OLDER MODELS I CAN UNDERSTAND THAT BUT THAT IS MY ONLY MEANS OF TRANSPORTATION FOR WORK AND MY DAUGHTERS NOW IT IS GETTING DARKER EARLIER AND I CAN'T AFFORD TO DRIVE AROUND WITH MY BRIGHT LIGHTS ON AND THE AIR BAG LIGHT WILL NOT GO OFF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11372820November 3, 2020SERVICE BRAKES
WHEN I REVERSE MY CAR OUT OF MY PARKING SPOT IT STOPS LIKE MY BRAKES LOCKS. I HAVE TO PRESS THE GAS A LITTLE FOR IT TO GO. ALSO MY BRAKES OR WHEEL IS MAKING A GRINDING NOISE ON THE PASSENGER SIDE BUT MY BRAKES LOOKS GOOD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0