Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11501587January 13, 2023
SUSPENSION
The contact owns a 2021 Jeep Wrangler. The contact stated that while his wife was driving 65 MPH, the vehicle started to violently shake after driving over a bump in the roadway. The contact stated that once the vehicle slowed down, the vehicle resumed normal operation. The vehicle was taken to the dealer where the steering dampener was replaced; however, the failure worsened after the repair. The vehicle was taken back to the dealer where it remained. The vehicle was not repaired. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500855January 9, 2023
STEERING, SUSPENSION
I was driving on a highway at between 60 & 65 mph, the wheels crossed an expansion joint in the highway and the steering started vibrating and violently and shaking from side to side. It felt like both wheels were bouncing long after I crossed the joint in the road. I almost lost control of the vehicle. I had to slow down and upon doing so the shaking abated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500846January 9, 2023
STEERING, WHEELS
Hit a small bump in the road and the steering wheel and tires began shaking violently. I tried slowing down and the vibration continued until I was below 20mph on highway. Not the first time I have experienced this. I had tires balanced, rotated and pressure checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500814January 9, 2023
SUSPENSION
The Vehicle shakes radically after going over a bump. After pulling over, the suspension normalizes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500755January 9, 2023
STEERING, SUSPENSION
When driving at high speeds and hit a bump the vehicle's front suspension starts wobbling and keeps it up till you reduce speed. Not able to drive over 60 MPH, worried the wobble may start from hitting a bump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500406January 6, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Most importantly, this occurred about 7 days AFTER the NHTSA 22V-865 recall for this issue was performed. Driving rural paved road at approximately 35 mph. Vehicle abruptly lost all motive power and went to electric only mode with a top speed of about 3-4 mph showing a red turtle icon on dash and “Service Hybrid Electrical Vehicle System” and “Service Charging System” messages. After stopping to investigate, vehicle could not be shifted out of park or moved. Vehicle required tow for repair A few hours before this occurred, vehicle experienced two short intervals of similar loss of power, both of which abated within less than a few seconds. Most concerning is that this occurred after recall 22V-865 was performed, indicating that the safety issue is unresolved by that recall or is an independent issue. Total and unanticipated loss of power creates a safety issue in our hilly and populated terrain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500218January 4, 2023
STEERING, WHEELS, SUSPENSION
On the interstate, my Jeep developed the "death wobble" causing us to have to greatly decrease speed among other drivers. This issue continued after each small bump in the road that we hit at interstate speeds, causing the vehicle to shake violently and requiring me to decrease speed repeatedly among other fast-moving traffic. It eventually required me to have to move over to the slow lane for easy road departure if needed. After an attempted repair with a steering damper at the dealer, the issue returned 1.5 weeks later, and after 2 weeks, my vehicle remains at the dealer while they try to figure out how to correct this dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500080January 4, 2023
STEERING, SUSPENSION
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at speeds exceeding 70 MPH, the vehicle started to shake and vibrate violently. After reducing the speed to 55 MPH the shaking ceased and the vehicle operated normally. The cause of the failure was not yet determined. The local dealer was notified of the failure and indicated that the failure might have been caused by a faulty steering dampener, but the part was on backorder. The manufacturer was not yet contacted. The failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499510December 30, 2022
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle stalled with the output control and collision warning lights illuminated. The contact had taken the vehicle to the dealer on numerous occasions; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was 23,915.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499414December 29, 2022
STEERING
I have a 2021 Sahara Wranger with only 11,000 miles and is only 16mths old, all stock. On November 11, 2021 is the first time experiencing the so called death wobble. I hit a divot from a recessed reflector that lines the yellow lines in the road. I was going only 55 when I only drove over two, when suddenly my steering wheel and while Jeep started shaking violently. I let my foot off the accelerator , letting the Jeep slow down to under 50 when it finally stopped. It was very frightening to me and my daughter and called the dealership immediately to report the issue and was very nervous to drive it again. After inspection at the dealership I was told they couldn’t find a problem so I took off feeling maybe it was just a freak thing. But then a month later the same thing happened, but this time I was coming down a steep grade around 60mph when there was a small divot that I ran over and again the steering wheel shacking violently and the whole Jeep shaking worse then the first time. I tried not to break and let my foot off the accelerator again, but this time the Jeep wouldn’t slow down by its self because I was going down hill. I thought I was going to loose control of the vehicle and crash. Shaking, I pulled over and called the dealership immediately. I told them I was afraid to drive the vehicle and I wanted it taken care of immediately. I had to have my husband drive it to the dealership for me, because I was to scared. After hours and hours or research on the internet, I don’t understand why this hasn’t been recalled. It is a serious safety issue and needs to be addressed. My Jeep has now been in the shop for three days, and I have not been given and information on what they are doing about it. I have read many many articles on how the dealership will just use a bandaid to fix it and it will happen again. I’m not sure if I can feel safe ever driving it again. This is a band new vehicle and everyone with this 2021 model should be contacted and told about this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499040December 27, 2022
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, STEERING
The contact owns a 2023 Jeep Wrangler. The contact stated while driving approximately 45 MPH, the vehicle was swaying from side to side. The dealer was notified of the failure and informed the contact that the steering was operating as designed. The dealer also informed the contact that the electronic control module that communicated with the steering box and the steering wheel could override intended steering. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498881December 26, 2022
ENGINE, UNKNOWN OR OTHER
I was driving approximately 30-35 mph when my vehicle engine no longer would accelerate. On the dashboard, the "D" to signify I was in drive was flashing in red, as opposed to being lit in white as usual. There was another warning light flashing in red, which was a lightning bolt with the characters ) ( around it. My car was dinging an alert sound. I was able to turn my flashers on and coast over to the side of the road. There was a significant safety concern considering I was in a city with cars driving around me, and had they not slowed, may have struck my vehicle because it decelerated so quickly. I attempted to push on the gas to accelerate, and nothing happened. After pulling over, I turned the vehicle off and back on again, and the problem was no longer there. Following this, my engine over-revs when I accelerate (3,500 + rpm to increase my speed by 10-15 mph with normal to light touch on the gas). I have noticed a jerkiness to acceleration and shifting of gears since this occurred also. Another issue is I will turn my car on and the engine will rev up to 2,000 + rpms without me touching the gas to accelerate. It will idle around 2,000 rpms until I drive or turn it off. I purchased this Jeep brand new. I see on Consumer Report there will be recalls in January 2023 on Jeep Wranglers 4xe manufactured a few months prior to the one I purchased with the same issue that I am having. I brought it in to the Jeep dealership where I purchased it. They ran diagnostics but said they were unable to find any issues. They took it for a test drive and were also unable to decipher anything wrong with it. This is a safety concern because if I am driving on the interstate or highway at appropriate speeds and my engine stops working like this again, I may be struck or cause an accident that could cause myself or others harm. The fact that 2021-2023 Jeep wrangler 4xe's manufactured prior to mine are going to be recalled in January with this same issue is concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498857December 26, 2022
SUSPENSION
Death wobble on highway when you go over a bridge or pavement seam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498751December 24, 2022
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Engine turned off and vehicle came to an abrupt stop. Battery level showed less than 1% on the 4xe at the time of the stoppage. I was driving about 25 mph when it occurred. Placed the vehicle into park, pressed brakes and restarted vehicle. Went to dealership to complain and they said they could not replicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498739December 24, 2022
STEERING, SUSPENSION
At highway speeds after hitting a pothole, small bump, or bridge transition the vehicle begins to shake violently. The steering wheel, and all front end suspension components will shake violently until the vehicle is slowed back down below 40 miles per hour. This has happened multiple times. Looking online this has been encountered by other motorists and is commonly known as the “Jeep Death Wobble.” This is extremely unsafe because it could cause the driver to lose control of the vehicle. It can also cause an accident because once it happens the driver has to immediately slow down to 40. When this happens in the passing lane/multi lane highway with other vehicles behind it could cause a pile up accident. The driver can’t anticipate when it will happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498486December 22, 2022
VISIBILITY/WIPER
Windshield defroster does not defrost the edges of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498416December 21, 2022
STEERING, SUSPENSION, WHEELS
Recently experienced the "death wobble" on a high speed highway. My entire car started wobbling and seemed like I lost balance in all 4 wheels. Dealership claimed it was a defective steering wheel damper, in which is the steering stabilizer. This is so dangerous, especially going at a high speed on the freeway. This can potentially cause a huge accident. Please help recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498102December 19, 2022
ENGINE, SUSPENSION
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 50 MPH, the vehicle was shaking. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498099December 19, 2022
ENGINE
The contact owns a 2022 Jeep Wrangler. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498095December 19, 2022
ENGINE
The contact owns a 2022 Jeep Wrangler. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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