Jeep Wagoneer Complaints

350 consumer complaints on file.

#11708332January 2, 2026
SEATS
We bought this vehicle in July. And noticed the middle seat stopped reclining forward and backward. It it stuck in the upright position. I looked online and saw a recall, (NHTSA 21V-919 / Recall Y86) concerning the second-row center 2nd row bench seat recliner pull strap, which could bind and prevent the seatback from locking upright, violating safety standards; dealers fix this by adjusting or replacing the strap mechanism. My VIN does not have this recall, but these describe the conditions of the seat, the make, model, and year of the vehicle as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708322January 2, 2026
UNKNOWN OR OTHER
I took my vehicle to an authorized dealership for an active safety recall. The dealership documented the recall as INCOMPLETED and did not perform the required repair. No explantation, repair, or reasonable timeframe was provided. The vehicle remains unrepaired despite the recall being federally mandated and required to be completed at no cost. This situation puts vehicle occupants at potential safety risk due to an unresolved safety recall. I am reporting the dealership's failure to complete the recall as required by law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708186January 1, 2026
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
VEHICLE VIBRATES AND BOUNCES AT HIGH SPEEDS KEEP BRINGING TO DEALER WHO CAN'T REPAIR. MAKES IT HARD TO CONTROL AT HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707467December 29, 2025
ELECTRICAL SYSTEM, ENGINE
Repeated failures of electrical system of Wagoneer; vehicle towed to dealer who made some repairs, only for vehicle to fail again. Batteries fully replaced, issue got worse. Safety concern as vehicle will randomly not start even when traveling. Error messages with electrical shorts, failure of entertainment system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707242December 27, 2025
ELECTRICAL SYSTEM
My air conditioning first went out in 2024 in 105 degree weather with a 3 month old baby, the dealer found the issue and fixed it. Then it went out again recently in the same type of weather and now since I am out of my warranty they are trying to charge me for the same issue, this is definitely a hazard to my health and the health of my children being that the weather can’t afford anyone with no AC. Plus they are refusing to see this as a manufacturer issue, when obviously it is. So I am complaining because this is definitely an electrical issue that could lead to other problems and the manufacturer needs to take responsibility and issue the recall because I am not the only consumer experiencing these issues. The faulty AC could lead to a fire or other serious issues that possibly cause injuries to me or my children
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706006December 18, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While making a left turn on a green left turn arrow the vehicle for no reason slammed on the brakes without any notice. Causing the car to come to a violent stop. And almost causing us to be rear ended. The violent stop caused both of us injuries to our backs and necks.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11705952December 18, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rearview and 360-degree surround camera intermittently fails or displays a blank/no image when reverse is selected. Failure behavior matches NHTSA recalls 23V-577 and 24V-436 for the same model, but this VIN is excluded from the recall population. Issue affects rear visibility and compliance with FMVSS 111. Dealer and manufacturer have been notified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704678December 12, 2025
PARKING BRAKE:ELECTRICAL, ENGINE, HYBRID PROPULSION SYSTEM
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at slow speeds, the Automatic Parking Brake erroneously activated, and the vehicle suddenly stalled. The contact shifted to park(P) and restarted the vehicle. The check engine warning light illuminated, and the engine Auto START/STOP message was displayed. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer on several occasions to be diagnosed, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling), which the contact related to the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703413December 6, 2025
UNKNOWN OR OTHER
At a busy intersection the vehicle failed to restart on the automatic start/stop did not restart the vehicle. After getting the vehicle restarted it the ebrake activated mid way through the intersection. This occurred after the dealer applied an update to fix the issue. This was worse than the first incident as the brake was applied after the vehicle started to move after getting it restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703412December 6, 2025
UNKNOWN OR OTHER
At a busy intersection the vehicle failed to restart on the automatic start/stop function. The vehicle behind almost hit us as the brake lights turned off when the pedal was released.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703156December 5, 2025
ELECTRICAL SYSTEM, POWER TRAIN
I was driving through the parking lot at my daughter’s school, and the vehicle shut off entirely when going at slow speeds. The vehicle lost all power steering, and braking was more difficult. Stopped safely, and the vehicle wouldn’t restart. Dealership confirmed it was a failure of the 48v battery system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703032December 4, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wagoneer. The contact stated that on several occasions, while driving at various speeds and continuing to accelerate, the RPM failed to respond as needed. Additionally, while slowing down the RPM failed to lower. The contact stated that the check engine warning light illuminated, or the message to check the user manual for proper oil and fuel usage was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that a system update was needed. The vehicle was repaired, but the failure reoccurred within several months. Additionally, the contact stated that while driving on several occasions at various speeds, the entire instrument cluster became inoperable, with the speedometer remaining at 0 MPH, or the message to "Depress Brake Pedal to Start Vehicle" was displayed. The vehicle was taken to the same dealer on several occasions, where it was diagnosed and determined that both batteries needed to be replaced. The vehicle was repaired, but the failure reoccurred within a month or two. The contact stated that on one occasion, the electrical cluster was replaced. The vehicle was repaired, but the failure reoccurred within a month. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701715November 26, 2025
ELECTRICAL SYSTEM
On 2/11/2025 while at a stop light the vehicle stalled and I had to restart the vehicle when the light turned green. An hour later it happened again. At that point my husband and I took my Wagoneer to the dealership. They determined the vehicle needed a new battery. Then on 2/13/2025 I went to my vehicle in the garage and it had "bricked out". I could not start it at all. I had to have a tow truck bring the vehicle back to the dealership and they again replaced the battery. On 11/26/2025 again while at a stop light the vehicle stalled and I had to restart the vehicle when the light turned green. A little while later on the same day I was at a stop light and I felt the vehicle start to stall, but the light turned green so I stepped firmly on the gas and the vehicle hesitantly went forward. This issue is recurring despite the dealership's efforts to address it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701469November 25, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Speedometer read zero while driving on the interstate and RPMs felt as if they were off. New electrical cluster and new battery by Jeep have already been replaced claiming it would resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701408November 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wagoneer. The contact stated that the vehicle was parked in the garage for approximately 8 days, and upon returning to the vehicle, the contact noticed that the battery was fully drained. The contact was able to jumpstart the vehicle with assistance. The vehicle was taken to the dealer, where it was confirmed that it was a common issue for the battery to become drained, needing to be charged after the vehicle was parked and unused for several days. The dealer advised the contact to have a jump starter handy. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701390November 25, 2025
ENGINE, ELECTRICAL SYSTEM
Hi, I need to bring my 2022 Wagoneer back in for service. I was just in the shop a few days ago for a persistent check engine light, and the issue has returned. The check engine light came back on four days after I picked up the vehicle. This morning the vehicle stalled twice at a complete stop. The front headlights flickered and the engine shut off, but the electronics inside stayed on. I had to press the Start button to restart the engine. I also received a “Start/Stop Unavailable” message. Because this is now a repeat failure, combined with a safety-related stall, I need the vehicle fully rechecked for: ESS/Start-Stop system malfunction Auxiliary battery condition Battery current sensor BMS/charging system PCM software updates Any TSBs related to stalling or ESS on the 2022 Wagoneer Please document this as a repeat repair attempt, and if needed, I would like this escalated to a Stellantis Case Manager since the issue is safety-related and occurred immediately after a previous repair. Please let me know the earliest available appointment. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700562November 20, 2025
POWER TRAIN
On November 17, 2025, my vehicle engine overheated and shutdown while my wife was driving and left my wife and school aged daughter stranded on the side of the road. Took vehicle to dealership and they identified the Thermostat to be faulty and needing replaced. on March 27, 2025, NHTSA issued a Technical Service Bulletin (09-006-25) and a Rapid Service Update (25-047) to Dealerships advising them of the issues nationwide with faulty Thermostats. I would like to request this be a recalled item for 2022-2024 Jeep Wagoneers to replace the faulty thermostats. There is nothing safe about driving a vehicle that shuts down on the road while driving and leaving people stranded on busy roads and highways, especially when they know it is an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700082November 18, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
I was driving down the road at 35 MPH when the Service Electric Power Steering (EPS) Message On Instrument Cluster came on. Then when I stopped the brakes were hard to deploy. I tried to reset it by turning it off and on. I had just replaced the backup batter several months back so i don't think that is it. i called the Dealership and told them I talked to Stellantis and they gave me the star online publication case number S2523000053 Rev A. on how to fix it. They said it would be several days and i would need to have it towed on my own. This a systemic problem with these vehicles I have had to pay for a recall because they said it didn't to apply to a Canadian vehicle even though it was made in Detroit. I bought it with a few thousand miles on it and have had nothing but trouble with it and a dealership that always says I would have to pay since it was Canadian. Either the screen is going black or some kind of warning on the dash it seems like every other month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699071November 12, 2025
POWER TRAIN, ENGINE
The Wagoneer with 20,000 miles very suddenly started to overheat, then quickly redlined on the dash board. Car shut down at dark night intersection. Needed to be towed to dealer. Dealer diagnosed that the ENGINE needs to be replaced. WTF. Waiting for Jeep Claims rep to contact me. Case # 94698805. No word on ETA of replacement engine. Expecting a long term rental car. NOT HAPPY I'm financing at $800 per month car in shop for who knows how long. Dealer claims they have 2 other Wagoneers on the lot with same engine verdict. Is there a BUY BACK policy available? lol.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698907November 12, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
For the past five months, the vehicle has stalled nearly every other day, including while backing out of driveways or parking spaces and when slowing to stop. Each time, the engine suddenly shuts off without warning, the transmission automatically shifts into Park, and the emergency brake engages. An engine warning light appears with a “battery fault” message. The repeated engine shutdowns and automatic braking create a serious safety risk, particularly when backing into traffic or stopping at intersections. In several instances, the vehicle would not restart for several minutes, leaving it disabled in the roadway. The vehicle has been taken twice to the authorized Jeep dealership in Stonecrest, Georgia, but the service department was unable to reproduce or correct the issue. The problem persists, and the “battery fault” light continues to appear intermittently. Component or System: Engine and electrical system (battery and power management) Availability for Inspection: Vehicle available upon request
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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