Jeep Patriot Complaints

3,365 consumer complaints on file.

#11678992August 7, 2025
AIR BAGS
The air bag in the drivers head rest exploded while my daughter was driving away at college, thankfully she was stopped at a red light she only had a mild concussion, this head rest exploded all on its on without warning or being in a wreck,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679051August 7, 2025
ENGINE
The contact owns a 2016 Jeep Patriot. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated; however, the check engine warning light remained illuminated. The contact stated that the engine seized. While attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to the dealer; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the vehicle was repaired under NHTSA Campaign Number 16V907000 (Engine and Engine Cooling); in 2017; however, the failure reoccurred. Additionally, the battery was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678134August 4, 2025
AIR BAGS
I reached out to the dealer about another issue with my radio by phone they helped with that situation later that day I received a text telling me about vehicle recalls. I called and made an appointment. They repaired part of the issue but had to order parts for the rest. I took my vehicle back the only light in the dash that stays on is the tire pressure light. When my son and I went to pick it back up we noticed the light on when I asked about it I was told the tech would talk to me but was gone for the day. He Jacob reached out the next day and told me it would need further inspection. I finally got in touch with a manager Mark he said the part broke when they attempted repair and this was due to the age of the car. I told him it was no issues before they touched it and I would like it fixed he told me to bring it in and they would inspect free of charge next thing I know he called and told me I was responsible for repairs. I'm not happy and don't/didn't know what to do therefore I'm reaching out here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677908August 1, 2025
POWER TRAIN
I am submitting this complaint regarding the CVT (Continuously Variable Transmission) failure in our Jeep vehicle. We have experienced intermittent transmission issues throughout our entire period of ownership. The CVT has now completely failed—the vehicle will not shift out of low gear. The RPMs surge rapidly, and although the vehicle will move at very low speeds if you ease off the accelerator, it will not reach normal driving speeds, making it unsafe and unusable for daily travel. The check engine light is on, and diagnostic codes confirm a CVT-related issue. The vehicle originally came with a lifetime powertrain warranty. We complied with the required inspection and maintenance schedule, except for the most recent inspection, which we missed due to a personal hardship. Jeep initially sent reminders for these inspections but eventually stopped, and we received no notice of the upcoming deadline. The vehicle has been regularly maintained by a trusted local repair shop. Despite this, it is now undriveable. From both our personal experience and broader consumer reports, it’s clear that these types of CVT failures are common among Jeep vehicles. Jeep has refused to honor the warranty, stating it could only be reinstated if we paid for the repairs ourselves within a specific timeframe—which has now passed. This policy places an unreasonable burden on the consumer, especially for a known and recurring mechanical issue. We believe Jeep is failing to take responsibility for a serious safety and performance defect. I respectfully ask the NHTSA to investigate this matter further and evaluate whether broader action—such as a recall—is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676959July 29, 2025
UNKNOWN OR OTHER
Jeep cvr transmission started bucking and hesitating when driving. Having problems shifting when accelerating. Worried it would quit while driving. Had it serviced and no codes came up for transmission. Still has hesitation when driving. Mechanic said it was transmission. No warning lights came up on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674989July 21, 2025
SEATS
The passenger headrest AHR has deployed a couple years ago while parked. I tried working with the dealer for the past year to get it fixed under a recall. The dealer said it was covered for a limited time but no longer is covered. I do not understand why that is. It seems this should be covered under a recall and is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673128July 13, 2025
ENGINE
So I bought this used from a previous owner check engine light has come on quite a few times and I’ve gone to two separate places and it’s the catalytic converter efficiency coming up. My mechanic did a recall research and found that this specific vehicle not the VIN number had been recalled for issues with this, I would like to get my car added to the recall. I am a single mom. This is my only mode of transportation to him from work and to get my kids I bought this used and I’m pretty sure the owner knew something was wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672806July 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2016 Jeep Patriot. The contact stated that while driving at various speeds the vehicle momentarily shut off, causing the vehicle to decelerate unintendedly. Additionally, while driving at an undisclosed speed, the transmission warning light remained illuminated. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified, but no assistance was offered. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671274July 4, 2025
SEATS
The headrest exploded while I was driving down the road, and it hit me in the back of the head
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670191June 30, 2025
ELECTRICAL SYSTEM
I am writing to formally express my deep concern and frustration regarding the persistent electrical issues with my 2017 Jeep Patriot, which I purchased in November 2018 with approximately 18,000 miles. Just two days after purchasing, I began experiencing electrical malfunctions. I returned to the selling dealership, who claimed they found no issue but performed a tune-up. Over the years, the problems persisted, and despite numerous visits to authorized dealerships, I was repeatedly given temporary repairs with no permanent resolution. Eventually, a recall was issued, but by that time, I was told the vehicle was no longer under warranty — despite the fact that I had reported the issue early and consistently. I have spent thousands of dollars trying to resolve these electrical faults, with no lasting fix. Most recently, I brought the vehicle to a trusted dealership who confirmed an electrical issue, but informed me the required part has been discontinued. I have also learned that many other Jeep Patriot owners have experienced similar electrical issues. Some have returned or sold their vehicles due to the same defects. This pattern suggests a systemic problem with this model, and it is unacceptable that a vehicle this recent is no longer serviceable due to lack of parts and ongoing defects. I have contacted Chrysler support multiple times, but I have received no meaningful resolution. At one point, I was told to use an aftermarket part, which carries no warranty and no guarantee of compatibility. This is not a safe or acceptable option for a manufacturer-supported vehicle. At this point, I am requesting the following: A full investigation into the recurring electrical issues on my vehicle; Chrysler’s support in covering the cost of repairs or offering an alternative solution (e.g., buyback, reimbursement, or replacement assistance); Written clarification on why this part has been discontinued and what Chrysler’s policy is on supporting vehicles in this situat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670225June 30, 2025
ENGINE
The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668975June 24, 2025
ENGINE, UNKNOWN OR OTHER
I received an alert on my insurance portal, that my vehicle type ( Jeep Patriot 2016) had a recall, S89 for the camshaft and crankshaft sensors . I noticed that my vehicle has the same issues that is caused by this recall. My vehicle has been stalling and the check engine light when off recently. I had it looked at and the obd reader displayed that there were misfires displaying in the cylinder and issues connected to the camshaft and crank shaft sensor at. I called the recall line but they stated it wasn’t associated with my specific car but I feel like my vehicle should be included in this recall due to the exact issue I am experiencing that is listed in the recall. My vin is [XXX] . I feel I should be included and the issues are causing potential safety risks when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664719June 3, 2025
TIRES, TIRES:SIDEWALL
215/55/r18 Well, JD bar ride in South Charleston, West Virginia off a lot in a car without an inspection sticker too bad front tires bad brakes, bad rotors, bad harness, bad ignition had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664282June 2, 2025
AIR BAGS
I have and airbag check light on on my dashboard. I tested the code and it corresponds to B1B06 (Driver Airbag Squib 2 circuit Open). This matches a recall done on previously. NHTSA Recall Number 16V-288, in which my vehicle was MISSED from the recall!! Now that my vehicle is indicating the problem JEEP refuses to fix the problem. Although this was supposed to be fixed during the appropriate recall time. I called Jeep on May 26, 2025 and the associate told me that is the problem comes from the recall, the dealer will fix it. The dealer says they are not going to fix it because it is a closed recall. I called Jeep again, and they are not clear about fixing it. They clearly failed to include my vehicle in the recall and now I have the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664286June 2, 2025
AIR BAGS
The contact owns a 2011 Jeep Patriot. The contact that upon starting the vehicle, the air bag warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V288000 (AIR BAGS). The vehicle was not repaired. The contact referenced the recall as a possible cause for the failure; however, the VIN nor the model vehicle was included. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663852May 30, 2025
FUEL/PROPULSION SYSTEM
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662788May 23, 2025
UNKNOWN OR OTHER
The 2014 Jeep Patriot includes an Active Head Restraint (AHR) that deploys during a rear end collision. On 5/22/2025 The driver's side AHR deployed in my 2014 Jeep Patriot while the vehicle was moving at approximately 5 miles per hour in a parking lot, when there was no collision. The malfunction caused the AHR to move forward and hit the driver in the head (which did result in a headache and sore neck for the driver). The AHR on the front passenger's side did not deploy, which indicates that this was a malfunction limited to the driver's side AHR. I have been advised by my local Jeep dealership that this is not a "covered" malfunction and will cost approximately $500 to replace the AHR, "assuming they can get the part in stock." I was further advised that the warranty for this part was extended, but if it didn't malfunction within the covered period, then the owner is responsible for any later malfunction because it was "not a recall."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662657May 22, 2025
SERVICE BRAKES
I changed my brakes, and caliper myself because it was time for my brakes, and the caliper was hard to get off, so I replaced it. It felt like my brakes were still sticking, I took it to three repair shops and they couldn’t figure out what was wrong. Finally I took it to a repair shop because my brakes were making noise by this time. They replaced the pads, rotors, and caliper. When I picked it up from the shop and was driving home I smelled a burning smell and pulled over and my car was on fire. I had to put it out before it spread to the rest of my car. They had to replace the brake line and now it’s okay. I didn’t have any warning lights on my dash go off, I have receipts for the repair shops and parts. This is definitely a safety concern because if I would have associated that smell with the new brakes and didn’t pull over, it could have been a lot worse. Ignore the receipt for the ford brakes, I couldn’t delete it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11660974May 14, 2025
SERVICE BRAKES
Brakes are locking up to a point that it feels like the car is in lower gear. It feels like the car is pulling back when you exhilarate. The rotor is turns bright red and you can smell the burning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657241April 28, 2025
ENGINE
The contact owns a 2015 Jeep Patriot. The contact stated while driving 30 MPH, there was a loud knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to Customer Satisfaction Program: S18: (Engine Oil Consumption); however, the vehicle was not included in the program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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