Jeep Liberty Complaints

8,882 consumer complaints on file.

#11489115October 13, 2022
AIR BAGS
The contact owns a 2003 Jeep Liberty. The contact stated that while his girlfriend was driving at approximately 40 MPH, the driver's side air bag was deployed inadvertently without incident. The contact stated that the air bag warning light had been illuminated on the instrument panel. The contact's girlfriend was able to drive to her residence. The contact's girlfriend sustained pain in her left forearm and was transported to the hospital with the assistance of a friend. The dealer and the manufacturer were not notified of the failure. Upon investigation, the contact became aware that the VIN was included in NHTSA Campaign Number: 15V046000(Air Bags), which he associated with the failure. The vehicle was not diagnosed or repaired and remained in the contact's possession. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11489029October 12, 2022
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
The contact owns a 2004 Jeep Liberty. The contact stated that after making a left turn, the front driver-side wheel detached and no warning lights were illuminated. The vehicle was then towed to an independent mechanic where it was diagnosed that the lower ball joints, the upper control arms, and the axle had to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 85,439.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488016October 5, 2022
AIR BAGS
Airbag light goes on and off. Is not throwing a code on advanced scan tool. Also at times does not recognize the key has been removed from the ignition, and that appears to be a fault with the ignition key pin in the housing which Chrysler wants $1,000 or more to replace the ends tire steering column. What the hell do y'all guys even do because these problems exist all over the internet. Do y'all get kickbacks or make deals with the car companies because it seems not have to do anything with the safety of the equipment that is being sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487107September 29, 2022
ELECTRICAL SYSTEM, ENGINE
MY WINDOWS WILL NOT ROLL UP AND DOWN. IF I ROLL THEM DOWN THEY WILL NOT COME BACK UP. MY AIR CONDITIONING WENT OUT AND I HAD TO DRIVE , 45 MINUTES, HOME IN 105 DEGREE HEAT WITH NO RECOURSE . I COULD HAVE PASSED OUT! THERE WAS A RECALL ON THE WINDOWS PARTS BUT I BOUGHT MY JEEP USED AND THE RECALL ENDED BEFORE I PURCHASED IT. IF CHRYSLER DIAMLER KNOWS THAT THERE IS AN ISSUE THERE SHOULD BE NO END DATE TO THE RECALL. EVERY VEHICLE SHOULD BE REPAIRED. WHAT IF I HAD A BABY OR CHILD WITH ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483913September 11, 2022
UNKNOWN OR OTHER
The transmission doesn’t work properly. It has trouble getting into second gear, at times it doesn’t change to third gear or higher. On one occasion it briefly got stuck in overdrive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483499September 8, 2022
SUSPENSION
The contact owns a 2006 Jeep Liberty. The contact stated while exiting a parking lot and going over a small speed bump, the vehicle inadvertently lowered to the floor. The contact noticed that the ball joint had detached from the wheel. The vehicle was towed to a tire repair shop where the vehicle was diagnosed and the mechanic stated that the front suspension lower ball joint had separated from the wheel. The dealer was contacted and stated that the vehicle was not included in Manufacturer Safety Recall: F23 (Lower Ball Joints). The vehicle was not repaired. The manufacturer was contacted and stated the vehicle was not included in Manufacturer Safety Recall: F23 (Lower Ball Joints) and advised to contact the NHTSA Hotline. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481670August 28, 2022
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
While driving the vehicle the car started having various electrical problems. The wipers kept going on and off and all instrument lights kept going on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481515August 27, 2022
UNKNOWN OR OTHER
The connection "bolt" { situated under the vehicle} between the transmission Shift lever and the rod responsible for actually shifting between park, neutral,, forward and reverse transmission gears completely` rusted away.( See attached picture) causing a complete disconnect rendering the gear shift lever useless. The component is available for inspection upon request? It was shear luck that I was in slow city driving when I realized that the vehicle was damaged and not drivable. Until a final repair is made the vehicle is "dead in the water" so to speak. If this failure occurred during a trip, in an isolated place, I would have been abandoned and helpless as soon as I stopped. The fact that the "bolt" situated under the chassis was made of metal that rusted is incomprehensible to me, especially in a vehicle that is sold as suitable for "rough riding" over rocky terrain, through streams and generally roughing it. Common sense dictates that this critical part should have been constructed of sturdier stuff , not metal that rusts. The problem has not been reproduced or confirmed by a dealer or independent service center? I can't afford to have it repaired at this time. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480831August 23, 2022
TIRES, TIRES:SIDEWALL
I was driving from NY City to Boston, MA when suddenly I hear a big noise thankful to God I didn't lose control on my vehicle, I parked and notice the driver's side tire was completely deflated. I wait for several hours for help. Also one of the rear tires has big bulge on it. I check for any recalls on these tires, but there is none for this size. What can I do? The tires have only 2000-3000 miles on the car. I call Cooper customer service recalls and they were rude and did't help at all. This is a safety issue and I would like my tires to be replaced ASAP. Thank yo
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480430August 21, 2022
SUSPENSION
Was turning into a parking spot at a convenient store and my driver front lower ball joint snapped at the base it is a clean break you can hold part in back to gather without gaps. Only if I could glue it back together it would look unbroken. Just joking but yeah at least I wasn’t driving down the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479253August 14, 2022
SUSPENSION
The front lower ball joint on the passenger side broke in half which caused my tire to completely separate from the car. Luckily it happened in my driveway, but I had just gotten off the interstate going 75 mph. After replacing it, a closer inspection was done on both upper front ball joints and the driver side lower ball joint. All need replacement. It was a near miss crash, but mine and others safety is still on jeopardy because I can't afford to replace all of them. I haven’t received any recall information in the mail from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478887August 11, 2022
AIR BAGS
Airbag system failure due to clockspring malfunction. Identified by owner due to airbag system failuer warning light and repaired by Billion Chrysler, Jeep, Ram in Sioux Falls, SD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477969August 6, 2022
SERVICE BRAKES, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Can’t go over 60 miles n the brake shake The gas pedal seem to be look at I purchase it 4 $3000 at a car lot last month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477846August 5, 2022
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
The contact owns a 2003 Jeep Liberty. The contact stated that on multiple occasions while driving at various speeds, an abnormal sound was heard coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the lower ball joints failed. The vehicle was not repaired. The dealer was notified of the issue and the contact was informed that there was no recall associated with the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477474August 3, 2022
AIR BAGS, ELECTRICAL SYSTEM, STEERING
AIRBAG LIGHT ON AIRBAG MAKING NOISE DOORS AND WINDOWS UNLOCK ON ITS OWN STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474030July 15, 2022
UNKNOWN OR OTHER, SEAT BELTS, ENGINE
Transmission failure due to not being replaced when scheduled for maintenance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469246June 14, 2022
SUSPENSION
The rear lower control arms on my car are about to break. One has holes all the way through. At 40 mph, vehicle shakes in back. Issue also causes stability control to malfunction. No Jeep dealers that I can use will make appointments before 06/27 even after being shown the terrible condition of the parts. Nor do they offer a loaner car. I contacted Jeep themselves and was offered NO manner of accommodation or compensation. I drive for a living, so I can either risk my safety, or give up two weeks income, and job, waiting for Jeep and it's dealers to fix defective equipment. If Jeep and their dealers are unable/unwilling to fix dangerous recalls in a timely manner, they should either afford customer a rental car, or offer to buy the vehicle at market value. I would have accepted either, and not filed this complaint, had I been offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467822June 6, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2006 Jeep Liberty. The contact stated that the sunroof failed to close as needed. The vehicle was not taken to an independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467086June 2, 2022
SUSPENSION
Pulled into a parking lot. Heard a loud crunch and then the front of my vehicle dipped down. I put my vehicle in Park. Got out and realized that my tire was separated from my vehicle. The ball joint had completely separated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465891May 24, 2022
ELECTRICAL SYSTEM
Faulty TIPM Several electronic issues including Electronic Throttle System. Vehicle doesn't respond due to faulty TIPM Sometimes starts very rough and stalls out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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