Jeep Liberty Complaints

8,882 consumer complaints on file.

#10897790August 22, 2016
UNKNOWN OR OTHER
RETRACTABLE ROOF BROKE WHILE DRIVING AND ALMOST FLEW OFF INTO TRAFFIC. LUCKILY THERE WAS A PASSENGER WHO WAS ABLE TO GRAP IT BEFORE IT FLEW OFF INTO TRAFFIC. A VERY BAD SAFETY ISSUE, COULD HAVE CAUSED AN ACCIDENT. TO HAVE IT REPAIRED IT IS $600. WE DID NOT HAVE IT REPAIRED. THEY WERE ABLE TO CLOSE THE ROOF AND DISCONNECT IT. I CALLED JEEP AND THEY WERE NOT VERY NICE AND ARE NOT WILLING TO HELP PAY FOR THE REPAIRS. THIS IS A SAFETY ISSUE AND SHOULD HAVE BEEN RECALLED. IF YOU LOOK IT UP ON THE INTERNET MANY PEOPLE HAVE HAD THIS PROBLEM. WHY WASN'T IT RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897487August 21, 2016
FUEL/PROPULSION SYSTEM
NHTSA RECALL NUMBER 13V-252. CHRYSLER/JEEP HAS NEVER CONTACTED ME IN REFERENCE TO THIS RECALL. WHICH SEEMS TO BE VERY SERIOUS SINCE IT APPEARS PASSENGERS IN MY VEHICLE AND MYSELF COULD BE KILLED DUE TO THIS DEFECT. ANOTHER EXAMPLE OF JEEP NOT CARING ABOUT THEIR CUSTOMERS. ONCE THEY GET THEIR MONEY THEY DON'T KNOW YOU. I AM THE ONLY OWNER OF THE VEHICLE AND I HAVE NOT MOVED SO THERE IS NO EXCUSE FOR NOT CONTACTING ME. I AM SURE THEY WILL LIE AND SAY THEY DID. IF THEY HAD I WOULD HAVE HAD THE WORK DONE SINCE IT INVOLVES LIFE AND DEATH. ALL ABOUT THE BOTTOM LINE AND NOT CARING ABOUT PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897334August 20, 2016
STRUCTURE:BODY
I HAVE A 2011 JEEP LIBERTY WITH A SKY SLIDER, THE SLIDER NO LONGER OPERATES AND IT LEAKS WATER THE DEALERSHIP SAYS IT WILL CHARGE 150 JUST TO LOOK AT BUT NOT FIX I HAVE READ THAT MANY OWNERS ARE HAVING THIS SAME ISSUE. SLIDER ROOF ALSO MAKES A LOT OF NOISE WHILE CLOSED ON HIGHWAY LIKE IT GOING TO FLY OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897038August 19, 2016
ELECTRICAL SYSTEM, ENGINE
INTERIOR LIGHTS IN DASH FLASHED ON AND OFF, RADIO WENT OFF AND CAME BACK ON. UPON STOPPING FOR TRAFFIC LIGHT ENGINE STALLED, PUT CAR IN PARK RESTARTED CAR. THIS HAPPENED TWICE TODAY(8-18-2016). INTERIOR LIGHTS FLASHING ON AND OFF HAS HAPPENED 5 OR 6 TIMES IN THE LAST 3 OR 4 DAYS, STALLING HAS ONLY HAPPENED TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897043August 19, 2016
SERVICE BRAKES, POWER TRAIN, SUSPENSION
SEVERE RUSTING OF ALL SUSPENSION COMPONENTS. RF AND LF CV JOINTS RUSTED BEYOND REPAIR. FRONT BRAKE ROTORS BEYOND REPAIR. JEEP DEALERS SAID VEHICLE HAS SEVERE RUSTING AND UNSAFE TO DRIVE. WAS TOLD MAY NOT BE WORTH REPAIRING. MOST JEEP LIBERTIES ARE COVERED UNDER A RECALL EXCEPT 2008. DEALER SAID REPAIRS WOULD BE IN THE THOUSANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896945August 18, 2016
AIR BAGS
I DO NOT HAVE ANY CHANGE OF MY VEHICLE (FRONT SIRBAG OR SEATBELT). MY JEEP LIBERTY 2003. MY SEATBELT DRIVER IS WRONG, SINCE DATE THAT I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896571August 17, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS AND ELECTRICAL SYSTEM). AN APPOINTMENT WAS SCHEDULED AND THE DEALER STATED THAT THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE CONTACT FELT OTHERWISE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UNTIL THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. THE AIR BAG WARNING LIGHT ILLUMINATED SHORTLY AFTER THE DEALER'S REPAIR. ONE DEALER INDICATED THAT THE DTC FLASHED AND THE MODULE WAS NOT REPLACED. A SECOND DEALER INDICATED THAT THE AIR BAG MODULE WAS REPLACED. ONE OF THE DEALERS CONTACTED THE MANUFACTURER TO ORDER THE PART AND THE CONTACT WAS STILL AWAITING THE REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896624August 17, 2016
AIR BAGS
I BROUGHT OUR JEEP TO THE BROOKDALE CHRYSLER JEEP FOR A OCCUPANT RESTRAIN MODULE RECALL. UPON PICKING UP THE VEHICLE WE NOTICED THE SEAT BELT LIGHT ON, SO I INFORMED THE SERVICE MANAGER. THEY WHERE NONCHALANT ABOUT IT . THEY SUGGESTED MY WIFE HAD SOMETHING ON THE SEAT WHICH SHE DID NOT. THE SOLUNTION WAS FOR ME TO PAY TO HAVE IT TAKEN OUT AND ANOTHER INSTALLED. WE ASKED ABOUT A LOANER VEHICLE AND HE STATED WE HAD TO RENT ONESPITE GOVERNMENT REQUESTS THAT THEY PROVIDE RECALL CUSTOMERS WITH A FREE LOANER. I NOW HAVE A AIR BAG LIGHT ON WHICH WAS NOT THERE BEFORE THEY INSTALLED THE OCUUPANT RESTRAINT MODULE. THIS IS A DIRECTLY RELATED PART AND BROOKDALE CHRYSLER IS LEAVING US HANGING. NO LOANERS CAR SIGNS ANY WHERE IN SIGHT (VIOLATION)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895955August 15, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 15 MPH, THERE WAS A LOUD NOISE INSIDE THE VEHICLE. THE CONTACT NOTICED THAT ALL FOUR WINDOWS DROPPED DOWN INSIDE THE DOOR PANELS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR PASSENGER DOOR WINDOW WAS REPLACED. IN ADDITION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR AND FRONT DRIVER SIDE DOOR WINDOWS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895782August 14, 2016
POWER TRAIN, VISIBILITY/WIPER
THE TRANSMISSION IS DEFECTIVE WHICH IN TURN RUINED THE TRANSFER CASE. I HAVE ANOTHER DEFECTIVE BELT TENSIONER. LAST BUT NOT LEAST I HAVE TWO MORE BROKEN WINDOW REGULATORS. JUST CHECK THE INTERNET THERE ARE ARTICLES ALL OVER ABOUT BROKEN WINDOW REGULATORS. I UNDERSTAND THEY ONLY RECALLED 2006 AND 2007 WHAT ABOUT 2002-2005 WHICH WERE BAD FIRST. ON TOP OF THAT THEY REPLACE THEM WITH THE SAME DEFECTIVE WINDOW REGULATORS SO THEY WILL BREAK AGAIN AND AGAIN. THAT WAY THE DEALERS CAN CONTINUE TO MAKE MONEY ON YOU. THE GARAGE TOLD ME THAT THE TRANSMISSION IN MY CAR WAS USED FOR ONE YEAR ON ONE MODEL AND I BELIEVE IT BECAUSE THEY HAVE TRIED ALL OVER FOR A TRANSMISSION AND CANNOT GET THE RIGHT ONE. THEY HAVE HAD THREE SENT IN AND ALL THREE WERE WRONG. THIS JUST CONFIRMS THAT THE TRANSMISSION WAS DEFECTIVE AND THEY STOP USING IT. PLUS A TRANSMISSION SHOULD LAST FAR LONGER THAN 120,000 MILES. I READ ALL THE TIME THAT TODAY CARS ARE GOOD FOR 200,000 MILES OR MORE. THIS DOES NOT INCLUDE THE OTHER DEFECTIVE PARTS ON THE JEEP: BELT TENSIONERS, LOCKS, ROOF RACK, WINDOW REGULATORS, HORN, LEAKING WINDSHIELD, RUBBER ON ROOF RACK, RUBBER ON AND AROUND DOORS, UPHOLSTERY STAINS EVEN FROM WATER, MASTER CYLINDER, REPLACING LIGHTS WAY TO OFTEN AS WELL AS FUSES, MARKS IN THE PAINT, FUEL RELAY SWITCH, AND THIS LIST IS BY NO MEANS ALL INCLUSIVE IT IS JUST WHAT I CAN REMEMBER OFF THE TOP OF MY HEAD. I HAVE CONTACTED CHRYSLER OVER THE YEARS ABOUT WINDOW REGULATORS AND THEY DON'T CARE. YOUR CAR IS NEVER SECURE WHEN A WINDOW WILL DROP WITHOUT WARNING. IT CAN OCCUR WHILE DRIVE OR EVEN WHEN YOU ARE NOT IN THE CAR. ONLY ONE WINDOW IN MY CAR GETS OPENED. WINDOWS NOT USED BREAK LEAVING YOU SUSCEPTIBLE TO THEFT AND BODILY HARM. CHRYSLER DOES NOT CARE ABOUT THE TRANSMISSION EITHER. IT IS ALL GREED. AFTER BEING BAILED OUT TWICE BY THE US TAXPAYERS IT IS TIME THEY PAY US BACK BY BEING HONEST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895428August 12, 2016
ELECTRICAL SYSTEM, ENGINE
OWN 2011 JEEP LIBERTY, PROBLEM IS THETIPM DASH LIGHTS ON, ARE ABS, TRACTION CONTROL, AIR BAG, CHECK ENGINE, BRAKES,SEATBELT,SPEEDOMETER . AT FIRST THEY RE FLASHED IT AND UP DATED SOFTWARE , WHICH ENDED UP BEING 3 TIMES,AT NO CHARGE OBVIOUSLY THEY KNOW THERES A PROBLEM , NOW THEY SAID NEED TO REPLACE TIPM 1100 $ TO REPLACE ( SO MUCH FOR NO CHARGE )AFTER REPLACEMENT,NOW THEY SAY THE ABS MODULE IS BAD UNOTHER 600$ ,DID THEY CAUSE THAT PROBLEM FROM RE-FLASHING 3 TIMES , DID RE-SEACH THERE ARE THOUSANDS @ THOUSANDS UPON THOUSAND OF COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894978August 11, 2016
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE, N46/NHTSA 13V-252. THIS INVOLVED THE FUEL TANK WHICH COULD RESULT IN A FIRE AFTER A REAR END COLLISION. THE FIX WAS SUPPOSED TO BE A TRAILER HITCH WOULD BE INSTALLED TO PROVIDE PROTECTION FOR THE REAR MOUNTED FUEL TANK. ALSO, I WAS SUPPOSED TO RECEIVE A $100 VISA CARD FOR MY TIME AND TROUBLE IN GETTING THIS DONE. AFTER I TOOK THE CAR TO THE DEALER, JOHN HIRSCH IN CAMBRIDGE MN, THEY DECLINED TO INSTALL THE TRAILER HITCH, CITING SOME RUST UNDER THE CAR PREVENTED THEM FROM DOING SO. THE JEEP IS A 14 YEAR OLD MINNESOTA CAR AND MOST WILL HAVE SOME RUST ON THE UNDERBODY. IF THEY DIDN'T INTEND TO HELP ALOT OF THE OLDER CAR OWNERS, I FEEL MY TIME WAS WASTED AND I STILL HAVE A DANGEROUS PROBLEM WITH THE VEHICLE. IS THIS CHRYSLER'S WAY OF SAVING DOLLARS ON THE RECALLS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887319August 11, 2016
SUSPENSION
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO BALL JOINT BROKE AND WHEEL KNOCKED FRONT FENDER OFF OF VEHICLE. DEALERSHIP REPLACED BALL JOINT AND LEFT FRONT WHEEL UNDER RECALL. HOWEVER, THE DEALER STATED THEY WERE NOT RESPONSIBLE FOR RE-ATTACHING FENDER. *SMD THE DEALER STATED IT WOULD COST $350 TO RE-ATTACH THE FENDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895033August 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WHILE DRIVING AT 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894855August 10, 2016
UNKNOWN OR OTHER
IT APPEARS MY VEHICLE HAS MULTIPLE RECALLS. FORD HAS NOT CONTACTED ME FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894649August 9, 2016
ELECTRICAL SYSTEM
THE WINDOWS IN THE CAR HAVE SUDDENLY FALLEN SEVERAL TIMES SINCE THE CAR WAS PURCHASED IN 2007. THE FIRST TIME (2007)THE CAR WAS UNDER WARRANTY AND THE PROBLEM WAS ADDRESSED. ANOTHER WINDOW REGULATOR WAS REPLACE UNDER THE EXTENDED WARRANTY PERIOD. SINCE THE WARRANTY ENDED, THE WINDOWS HAVE FALLEN SEVERAL TIMES. ONCE I PAID FOR THE REPAIR SINCE THE EXTENDED WARRANTY HAD ENDED, BUT RIGHT REAR WINDOW FELL IN 2015(HAD BEEN REPAIRED THE FIRST TIME IN 2007) AND THE RIGHT FRONT FELL TODAY(2016). THE WINDOWS FELL WHILE DRIVING BOTH ON HIGHWAYS AND CITY STREETS WHICH IS A MAJOR DISTRACTION WHILE DRIVING. THE WINDOW FELL TODAY WHILE DRIVING 10 MPH AND MAKING A LEFT HAND TURN. THE WINDOW REGULATORS WERE FAULTY WHEN THE VEHICLE WAS BUILT AND THE COMPONENTS USED TO REPAIR THEM HAVE THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893915August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894116August 8, 2016
AIR BAGS
I HAVE A JEEP LIBERTY WITH 40,000 MILES ON IT THAT HAS SAFETY ISSUES. WE BOUGHT THE CAR NEW AS A SMALL SUV FOR OUR FAMILY AND IT HAS BEEN A COMPLETE PIECE OF JUNK. THE ANNIVERSARY PACKAGE THAT WE BOUGHT IS A JOKE. THE FAKE LEATHER SEAT HAVE COMPLETELY DETERIORATED WHICH WE OVERLOOKED BUT NOW THE CAR IS HAVING SAFETY ISSUES. THE AIR BAG SYSTEM IS A JOKE AND THE FAILED MODULE IS NO LONGER COVERED UNDER THE MANUFACTURERS WARRANTY NOR THE EXTENDED WARRANTY THAT THE STEALERSHIP SOLD TO US. I WILL NEVER EVER PURCHASE ANOTHER DODGE , CHRYSLER OR JEEP PRODUCT AS THEY ARE VERY UNRELIABLE VEHICLES AS WELL AS MY EXPERIENCES WITH 4 DIFFERENT DEALERSHIPS HAS BEEN BEYOND HORRIBLE. THEY EVEN LIED TO US ABOUT CHANGING OUR OIL IN THE CAR AND OFFERED A FREE OIL CHANGE TO COMPENSATE FOR THE LIE. WHAT A JOKE THEY DID NOT EVEN CHANGE OUR OIL AND SAID THEY DID. I HAVE BEEN WORKING WITH CARS FOR 20 YEARS SO I KNOW A FEW TRICKS OF THE TRADE AND I ALWAYS DO THINGS TO BE ASSURED THAT THE SAID WORK IS BEING PERFORMED. I CAN NOT BELIEVE THAT A CAR WITH 40,000 MILES ON IT NEEDS A NEW MODULE THAT IS RECALLED FOR THE SAME YEAR AS MY JEEP BUT MINE IS NOT INCLUDED IN THE RECALL, HOW HORRIBLE IS THAT. I WILL NEVER SAY ANYTHING GOOD ABOUT THESE CARS NOR WILL I EVER REFER ANYONE I KNOW TO PURCHASE SUCH A PIECE OF CRAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894183August 8, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER CONTROL ARM AND REAR LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,981.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893822August 7, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WINDOWS FALL INTO DOOR WHILE DRIVING. VEH IS OVER 7 YRS. THEREFORE JEEP WILL NOT OVER THE COST TO REPLACE FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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