Jeep Liberty Complaints

8,882 consumer complaints on file.

#10911322October 3, 2016
SEATS
WHILE DRIVING TO WORK, THE PASSENGER HEATED SEAT CAUGHT FIRE. THE JEEP GRAND CHEROKEE ALREADY HAS A RECALL FOR THIS SAME PROBLEM UNDER NHTSA CAMPAIGN # 09V117000. I CONTACTED JEEP IN AN EFFORT TO GET THEM TO EXPAND THEIR RECALL AND THEY BASICALLY TOLD ME THEY COULDN'T DO ANYTHING. PLEASE, ASSIST ME IN INVESTIGATING THIS PROBLEM AND HAVING THE COMPANY FIX THIS PROBLEM. I'M GUESSING THE GRAND CHEROKEE, WHICH IS MORE LUXURIOUS, HAS MANY MORE VEHICLES WITH HEATED SEATS THAN THE LIBERTY THUS MORE COMPLAINTS. HAVING SAID THAT, JUST BECAUSE THERE ARE FEWER VEHICLES WITH THE PROBLEM DOESN'T MEAN THE VEHICLE IS ANY LESS HAZARDOUS THAN THE CHEROKEE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10910723September 30, 2016
SUSPENSION
WHILE BACKING OUT OF A PARKING SPOT, (LITERALLY MOVED MAYBE 2 INCHES) THE LOWER FRONT CONTROL ARM AND BALL JOINT ON THE PASSENGER SIDE BROKE SUDDENLY. FROM WHAT I HAVE FOUND DURING MY RESEARCH THERE HAVE BEEN A NUMBER OF ISSUES WITH THIS SAME PART FAILING WITHIN THE LAST YEAR. MORE SO, THERE WAS A RECALL OF THE REAR CONTROL ARM/BALL JOINT AND THE FRONT WAS RECALLED ON THE 2005 MODELS IN 2006. THERE IS CLEARLY AN ISSUE WITH THE CONTROL ARMS IN 2005-2007 LIBERTY MODELS. IT IS MY BELIEF THAT THE FRONT CONTROL ARMS SHOULD BE RECALLED. THE FAILING PART APPEARS TO HAVE CAUSED DAMAGE TO THE TIRE AS WELL AS THE TIRE APPEARS TO HAVE BEEN LEANING INWARD AND RUBBING ALONG SOMETHING ALONG THE INTERIOR, UNDERSIDE OF THE WHEEL WELL. IT IS A GOOD THING THAT THE VEHICLE WAS NOT TRAVELING AT ANY SIGNIFICANT RATE OF SPEED OR THERE COULD HAVE BEEN SIGNIFICANT DAMAGE OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910763September 30, 2016
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
SINCE I'M LIMITED TO WORD USE I'LL TRY TO KEEP IT SHORT LOSS OF POWER TO TURNS OFF AND DOESN'T WANT TO RESTART, CRUISE CONTROL, MIRRORS, HALF OF FUSE BOX, WINDOWS OFF AND ON, IGNITION STARTS ON IT'S OWN WHEN IN THE START POSITION, TRACTION LIGHT NOW COMES ON, ELECTRONIC THROTTLE CONTROL LIGHT HAS COME ON, PART TIME LIGHT STAYS ON WHEN IN 2 WD. I CAN FEEL HOW IT'S TRYING TO SWITCH BACK AND FORTH. THIS VEHICLE IS BECOMING A LEMON. I'VE CHANGED THE FUEL PUMP, CRANK AND CAM SENSORS AND ALSO CHANGED SWITCHES IN THE STEERING COLUMN. IN WHICH NONE OF FIXED THE PROBLEMS. AFTER TALKING TO THE DEALERSHIP I WAS TOLD THE WIRING HARNESS NEEDS TO BE CHANGED BUT THAT PART IS DISCONTINUED.... THE VEHICLE ISN'T 10 YEARS OR OLDER AND AFTER RESEARCHING THESE ISSUES THERE ARE MANY MANY LIBERTY OWNERS WITH THESE SAME ISSUES. HOW CAN WE FIX OUR VEHICLES IF THIS PART ISN'T AVAILABLE TO US OR THE DEALERSHIP??? JEEP HAS KNOWN ABOUT THIS PROBLEM ALL ALONE BUT DOESN'T WANT TO HAVE TO DO A RECALL ON EVERY SINCE JEEP TO FIX THIS ISSUE BUT I WILL NOT BUY ANOTHER JEEP UNLESS THEY FIX THE ISSUE.. I LOVE THE VEHICLE OTHER THAN THE PROBLEMS I'M HAVING. THIS HAPPENS AT ANY GIVEN TIME WITHOUT NOTICE AND IS BECOMING WORST. IF I LOSE POWER AND I'M DRIVING THIS COULD CAUSE AN ACCIDENT WITH LOTS OF INJURIES IF NOT DEATH. PLEASE MAKE JEEP FIX OUR VEHICLES. I CAN'T AFFORD TO BUY A NEW VEHICLE. THIS BODY IS IN GREAT SHAPE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910777September 30, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE ROLLED OVER WHILE ATTEMPTING TO MAKE A TURN. THE SEAT BELT PRETENSIONER FAILED TO TIGHTEN AND THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE COMPLETELY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE FATALITY. THE DRIVER SUFFERED FROM BROKEN RIBS AND FACIAL DEFORMATION. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 12/04/17*BF *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10910801September 30, 2016
ELECTRICAL SYSTEM
THIS HAS HAPPENED MULTIPLE TIMES, MOST RECENTLY ON SEPT. 5, 2016. THE CAR HONKS MULTIPLE TIMES AND ALL THE WINDOW WIPERS START GOING. THIS HAS OCCURED WHILE IN STAND STILL TRAFFIC ON THE HIGHWAY, ON CITY STREETS AND WHEN STOPPED AT A RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910806September 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910184September 28, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER BALL JOINTS IN THE FRONT OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909933September 27, 2016
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). A DAY AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE SPEED SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC TOOK PICTURES OF THE DIFFERENTIAL AND THE CONTACT TOOK THE PART BACK TO THE DEALER. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909641September 26, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2010 JEEP LIBERTY. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM AND MULTIPLE BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10909535September 25, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AFTER TAKING MY VEHICLE FOR RECALL ON MODULE ISSUE I START TO NOTICE PROBLEM WITH MY CAR EVERY TIME I STOP THE CAR SHUT DOWN OR BRAKE THE CAR STOP ENGINE LIGHT CAME UP TOOK IT BACK TO THE DEALERSHIP CROWLEY CHRYSLER IN BRISTOL CT I WAS CHARGE FOR DIAGNOSTIC INFORM THE CAR NEEDED SPEED SENSOR ON REAR DIFFERENTIAL IT WAS REPLACED AND ONE HOUR LATER THE CAR TURN OOF WHEN THE BRAKES WAS APPLIED I CALL SERVICE FOR THE ISSUE TO GET RESOLVED I EAS TOLD IF I BRING MY CAR IN I WOULD GET CHARGED AGAIN ALSO SERVICE SUPERVISOR DIDN'T WANT TO COMMUNICATE WITH ME ANOUT THE ISSUE I WAS ON THE HIGHWAY ALMOST CRASH WITH TWO KIDS IN MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909493September 24, 2016
AIR BAGS
I WAS DRIVING DOWN THE ROAD WHEN MY PASSENGER SIDE AIRBAG WENT OFF. APPROXIMATELY 10 SECONDS LATER MY DRIVER SIDE AIRBAG ALSO WENT OFF. I WAS DRIVING ABOUT 35 MILES AN HOUR DOWN A CITY STREET, GOING STRAIGHT, AND THERE WERE NO BUMPS IN THE ROAD. I WAS ABLE TO PULL OVER INTO A PARKING LOT AND SHUT THE VEHICLE OFF. I HAD PREVIOUSLY TAKEN MY VEHICLE IN TO THE CHRYSLER DEALERSHIP IN LAKELAND FLORIDA WHERE I LIVED UNTIL RECENTLY ATTEMPTING TO HAVE THE RECALL FIXED AND WAS TOLD THEY DID NOT HAVE PARTS AND COULDN'T GET THEM. THEY SAID THEY WOULD CALL ME IF THEY BECAME AVAILABLE. THEY NEVER CALLED AND NOW I HAD THE AIRBAGS DEPLOY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908725September 22, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
INTERMITTENT PROBLEM. WHEN STARTING CAR, WIPERS COME ON AND TURN SIGNALS FAIL TO WORK. THE ONLY WAY TO GET WIPERS TO STOP IS TO PULL THE FUSE. TURN SIGNALS REMAIN INOPERABLE. THIS PROBLEM HAS BEEN ONGOING FOR OVER 2 YEARS. HAVE TAKEN VEHICLE TO DEALER MULTIPLE TIMES. DEALER CLAIMS THEY CANNOT LOCATE A PROBLEM; HOWEVER, THERE CLEARLY IS A PROBLEM. DO NOT FEEL SAFE DRIVING CAR WITH WIPERS GOING AND NO TURN SIGNALS. WE HAVE ALSO HAD ISSUES WITH INTERIOR LIGHTS REMAINING ON. VERY DISTRACTING TO DRIVER AT NIGHT. AGAIN, TOOK VEHICLE TO DEALER AND THEY CANNOT FIND A PROBLEM. PLEASE HELP ISSUE OCCURS WHILE VEHICLE IS STATIONARY AND IN MOTION. WE DRIVE CITY AND HIGHWAY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908419September 21, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND THE TRANSMISSION MADE A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 37,000. UPDATED 01/10/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908568September 21, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER BALL JOINTS ON BOTH FRONT SIDES OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908559September 21, 2016
STRUCTURE:BODY
TOOK VEHICLE IN FOR N46 RECALL. THEY STATED THAT THERE WAS LEVEL 5 CORROSION, CANNOT COMPLETE THE RECALL. AFTER REVIEWING THE INFORMATION AND REVIEWING CHRYSLERS DETAILED WORK INSTRUCTIONS FOR THE FIX WITH PICTURES OF THE VARIOUS LEVELS OF CORROSION (SEE PAGE 8 IN RCRIT-13V252), THINGS DIDN'T MAKE MUCH SENSE. I CALLED THE DEALER BACK AND THEY STATED THE THREADS NOT THE FRAME HAD LEVEL 5 CORROSION. FURTHER IN ON PAGE 10-11 IT TALKS ABOUT REPLACING THESE STUDS IF THEY ARE CORRODED. THEY OFFERED NO REMEDY FOR THE SITUATION OR CORRECTION NEEDED TO PREPARE THE THREADED STUD, THEIR INSTRUCTIONS SAY TO REPLACE ANYWAY. I'M LEFT WITH AN UNSAFE VEHICLE TO TRANSPORT MY FAMILY IN. ATTACHED ARE THEIR DETAILED INSTRUCTIONS AS WELL AS A PICTURE OF THE AREA IN QUESTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908349September 21, 2016
SUSPENSION
THE UPPER AND LOWER BALL JOINTS ARE MAKING NOISES AND SEPARATING AND YOU'VE HAD THIS PROBLEM WITH A FEW 2003 JEEP LIBERTY'S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908074September 20, 2016
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS DRIVING ON THE INTERSTATE AND SEVERAL WARNING LIGHTS APPEARED ON THE DASH BOARD. I TOOK THE VEHICLE TO THE LOCAL REPAIR SHOP AND FOUND OUT THAT THE AIRBAG CLOCKSPRING WAS NO LONGER OPERATIONAL. IN ADDITION, THE ANTI LOCK BRAKE FEATURE, CRUISE CONTROL, AND AIRBAG ARE NO LONGER OPERATIONAL. I HAVE BEEN LOOKING FOR THIS PART FOR QUITE SOME TIME AND IT IS NOT AVAILABLE IN MOST CASES. THE ORIGINAL COST FOR THE CLOCKSPRING RANGED FROM $80 TO $130 DEPENDING ON THE DEALER. I HAVE BEEN ABLE TO FIND ONE CLOCKSPRING AND THE DEALER WANTED $650 FOR THE PART PLUS INSTALLATION, AND HE ONLY HAD ONE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907570September 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907989September 19, 2016
POWER TRAIN
SHIFTER MOVES FREELY BETWEEN PARK-REVERSE-NEUTRAL-DRIVE-2ND-1ST GEARS. THIS HAPPENS WHEN THE VEHICLE IS TURNED ON AND OFF; AND WITH OR WITHOUT A KEY IN THE IGNITION. IF THE SHIFTER IS BUMPED WHILE DRIVING DOWN THE ROAD, THE VEHICLE CAN BE THROWN INTO REVERSE AND/OR PARK. WHEN I CONTACTED THE JEEP DEALER IN SPRINGFIELD MISSOURI, I WAS TOLD THAT JEEP HAS SINCE REDESIGNED THE SHIFTER CONTROL AND THE ENTIRE ASSEMBLY MUST BE REPLACED. COST FOR THE ENTIRE ASSEMBLE IS APPROXIMATELY $480 PLUS LABOR. IF THE PROBLEM IS SO APPARENT THAT IT CAN BE FOUND THOUSANDS OF TIMES USING GOOGLE, AND IF THE MANUFACTURER HAS SINCE REDESIGNED THE ENTIRE SHIFTER CONTROL SYSTEM; THEN ONE WOULD THINK THAT THEY SHOULD HAVE ISSUED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907196September 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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