Jeep Liberty Complaints

8,882 consumer complaints on file.

#10005801February 13, 2003
TIRES
RIGHT REAR TIRE BLEW OUT. SIDEWALL DESTROYED. NO PUNCTURE MARKS/ROAD HAZARDS FOUND. 6700MI ON TIRE. INFLATED TO MANF. RECOMMENDED AIR PRESSURE (WAS JUST SERVICED THAT MORNING- TIRES DID NOT NEED AIR.) TRAVELING AT 35-40MPH. GOODYEAR WOULD NOT HONOR WARRANTY ON TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005657February 11, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
FAILURE OF AIRBAG TO DEPLOY AND DRIVER SIDE SEAT BELT TO LOCK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005665February 11, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
MY DAUGHTER'S 2002 JEEP LIBERTY'S DRIVER'S SIDE FRONT TIE ROD ASSEMBLY SHEERED IN HALF CAUSING MY DAUGHTER TO HIT ANOTHER VEHICLE. MY DAUGHTER ALSO SUSTAINED A CLOSED HEAD INJURY AS A RESULT OF THE INCIDENT. THIS INCIDENT OCCURED THUSDAY FEBRUARY 6, 2003. HER LEASED 2002 LIBERTY WILL BE 1 YEAR OLD MAY 2003.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005485February 7, 2003
TIRES, TIRES:SIDEWALL
WHILE TRAVELING ON THE FREEWAY HAD A DRIVERS REAR TIRE BLOW-OUT ON THE INTERIOR SIDEWALL. ALL TIRES WERE INFLATED TO MANUFACTURERS RECOMMENDED AIR PRESSURE. THE TIRE HAD 7,500 MILES ON IT! GOODYEAR WOULD NOT HONOR THE WARRANTY ON THE TIRE. NO FOREIGN OBJECT WAS FOUND, THE SIDE WALL RUBBER IS PROTRUDING. THE TIRE WAS A GOODYEAR WRANGLER SR-A P235/70R16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005247February 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT, TIRES:TREAD/BELT
PURCHASED 4/02 AND BY 7/02 WITH APPROX. 6,000K EXPERIENCED HARD DOWNSHIFTING WHEN STOPPING AS WELL AS BETWEEN GEARS. DEALER SERVICE "REMOVED BURRS FROM DRIVESHAFT". RETURNED FOR SERVICE 8/02 WITH SAME PROBLEM. AGAIN "REMOVED BURRS FROM DRIVESHAFT". ON 3RD VISIT IN 9/02 I WAS TOLD THEY COULDN'T REPAIR ANYTHING AND THAT" THE VEHICLE HAD A PROGRAMMABLE TRANSMISSION AND IT'S MEMORY WAS LIKELY RESPONDING TO A PREVIOUS SIMILAR DRIVING SESSION"...HENCE THE GEAR SLAMMING! RETURNED 4TH TIME 2 WEEKS LATER AND THIS TIME WAS TOLD THERE WERE NO RECALLS ON THE COMPLAINT AND THE DEALER WOULD FILE A COMPLAINT ON MY BEHALF TO DAIMLER/CHRYSLER AND I'D BE CONTACTED WHEN THEY HEARD SOMETHING. I HAVE NOT HEARD FROM ANYONE EVEN AFTER SENDING MY OWN COMPLAINT LETTER TO D/C IN 11/02. HAVE ALSO EXPERIENCED MANY INCIDENTS OF REAR TIRES SLIPPING AND FISHTAILING IN VARIOUS ROAD/WEATHER CONDITIONS AS WELL AS CONSTANT RIGHT PULL AND HAVE TO FIGHT STEERING WHEEL TO DRIVE STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005910February 4, 2003
TIRES
RIGHT REAR TIRE BLOWOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003564January 28, 2003
AIR BAGS
A HEAD ON COLLISION INVOLVING A 2002 JEEP LIBERTY (VEHICLE IN QUESTION) AND A LATE MODEL HONDA CIVIC, BOTH VEHICLES MOVING AT APPROX. 20 MPH. COLLISION RESULTED IN FRONT END DAMAGE OF BOTH VEHICLES. JEEP LIBERTY FRONT DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003275January 23, 2003
SERVICE BRAKES, AIR:DISC:PADS, STEERING, TIRES, SERVICE BRAKES, AIR:DISC:ROTOR
BRAKE FAILURE 18K MILES , FRONT END JUMPING ,SHAKING WHEN GOING 50MPH AND OVER, CAR SLIDES, FISH TALES EXCESSIVELY IN WET WEATHER, HAD 1 SPIN OUT NO ONE HURT, TIRES BALD 19K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004504January 23, 2003
VEHICLE SPEED CONTROL
WHEN MAKING A RIGHT TURN STEEERING WHEEL LOCKS AND ENGINE SHUTS DOWN. DEALER NOTIFIED, AND SAID SPEED SENSOR NEEDS REPLACING. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004189January 21, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE TRAVELING AT 75 MPH CONSUMER STATES THE PANEL UNDER THE STEERING WHEEL FELL ONTO THE DRIVERS FEET. CONSUMER STATES TOOK TO DEALER AND DEALER STATED THE KNEE BOLSTER PACKING PLATE FELL OFF. CAUSE IS UNKNOWN. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003061January 20, 2003
STEERING, AIR BAGS, SUSPENSION
I LOST CONTROL OF THE VEHICLE TWO DAYS AFTER PURCHASE IN THE RAIN WHILE TRYING TO MAKE A RIGHT HAND TURN. THE VEHICLE WENT STRAIGHT THROUGH THE INTERSECTION, UP AND OVER THE CURB AND INTO SOMEONES FRONT YARD. REPORTED TO THE DEALERSHIP. TWO MONTHS LATER I HAD MY SECOND EXPERIENCE THAT ALSO HAPPENED IN THE RAIN. I WAS TRYING TO COME TO A STOP AT A STOP SIGN AND COULD NOT STOP THE CAR. AT THIS TIME I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING FOUND. THE SERVICE DIRECTOR AT THE TIME REFERRED TO IT AS OPERATOR ERROR AND THOUGHT THAT I WOULD GET USED TO THE VEHICLE. THEN SEVEN MONTHS LATER ON JANUARY 1, 2003, I LOST CONTROL OF THE VEHICLE ON THE BELTWAY TRYING TO AVOID SOMETHING IN THE ROAD. IT WAS RAINING. I WAS GOING THE SPEED LIMIT (55 MPH) AND MY CAR STARTED TO SPIN AND ENDED UP GOING SOUTHBOUND IN THE NORTHBOUND LANES AND FINALLY CRASHED INTO A CONCRETE DIVIDING WALL. THE AIR BAGS DID NOT DEPLOY. I FEEL VERY FORTUNATE TO BE ALIVE AND THAT NO ONE ELSE WAS HURT. THE CAR WAS TAKEN TO THE DEALERSHIP AND IT IS CURRENTLY UNDER INVESTIGATION FOR POSSIBLE DEFECTS. I FEEL THAT I AM UNABLE TO DRIVE THIS UNSAFE VEHICLE. I HAVE ALSO NOTICED THAT THE VEHICLE HAS A TENDENCY TO PULL TO THE RIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004160January 17, 2003
AIR BAGS
THE CONSUMER WAS TRAVELING ABOUT 35MPH ON THE HIGHWAY AND ANOTHER VEHICLE HIT HIM FROM BEHIND. THE DUAL AIRBAG DIDN'T DEPLOY AT ALL. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10002873January 17, 2003
AIR BAGS
DRIVER SIDE AIRBAG DID NOT DEPLOY DURING FRONTAL OFF-SET COLLISION, ONLY PASS. SIDE DID. FAULTS WERE FOUND IN DRIVER SIDE SEATBELT TENSIONER AND OPEN CIRCUIT FAULTS ALSO FOUND. CHRYSLER IS NOT COOPERATING WITH OUR SAFETY FAILURE AND IS MAINTAINING THAT ONLY 1 AIRBAG WAS SUPPOSED TO DEPLOY, THIS WAS STATED IN A LETTER WHICH ALSO DENIED THE FAULTS THAT HAD BEEN ALREADY FOUND. CHRYSLER WILL NOT RETURN OUR PHONE CALLS AT THIS TIME AND THE LETTER SOUNDS LIKE A COVER-UP. THE ONLY ASSISTANCE WE ARE RECEIVING ABOUT THIS MAJOR SAFETY DEFECT HAS BEEN FROM OUR DEALERSHIP WHO IS ALSO TRYING TO CONTACT THE CHRYSLER REP FOR US.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10002785January 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLES AUTOMATIC TRANSMISSION FAILED AND HAD TO BE REPLACED, THEN REPLACEMENT TRANSMISSION HAD A LEAKY FACTORY SEAL AND AGAIN HAD TO BE FIXED. VEHICLE PULLS TO RIGHT AS ALL OTHER LIBERTYS DO AND NOW WHEN THE BRAKE IS APPLIED, THE RIGHT FRONT MARKER LIGHT COMES ON. DEALERSHIP SAID IT WAS UHAULS FAULT UHAUL SAYS IT IS CHRYSLERS FAULT. VEHICLE IS A TOTAL DISSAPPOINTMENT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004051January 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, VEHICLE SHUTS OFF. DEALER STATES THAT VEHICLE NEEDS A NEW FUEL INJECTOR PUMP. VEHICLE HAS BEEN REPAIRED FIVE TIMES FOR THE SAME PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004053January 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING BETWEEN 40 TO 50 MPH THE ENTIRE VEHICLE VIBRATES. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002636January 13, 2003
POWER TRAIN:AXLE ASSEMBLY
PURCHASED A BRAND NEW 2002 JEEP LIBERTY IN MARCH, 2002. AT 8K, WHILE DRIVING AT 50 MPH, REAR END BEGAN FISHTAILING CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS OCCURED ON DEC. 16TH, 2002. WE STILL DO NOT HAVE THE VEHICLE. A REPRESENTATIVE FROM JEEP INSPECTED VEHICLE AND STATED THAT "REAR AXLE WAS NEVER PROPERLY WELDED TO VEHICLE." THIS OCCURED ON THE ASSEMBLY LINE AT THE FACTORY. WE DO NOT FEEL VEHICLE IS SAFE AT THIS POINT.THE STRUCTURAL INTEGRITY IS SERIOUS COMPROMISED. WE'RE CONCERNED OTHER 2002 JEEP LIBERTY'S MAY HAVE THIS PROBLEM.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10000891January 9, 2003
AIR BAGS
DRIVER SIDE AIRBAG FAILED TO DEPLOY HOWEVER THE PASSENGERSIDE DID. COLLISION OCCURED ON THE FRONT DRIVER SIDE CAUSING ABOUT $9500 IN DAMAGE. SCAN TEST COMPLETED AND THE INVESTIGATOR FOR CHRYSLER FOUND 3 FAULTS IN THE SQUIB 1 AND SQUIB 2 MODULES, ALSO SAID THAT THE SEATBELT TENSIONER SENSOR CREATED A FAULT WHICH TO THE COMPUTER NOT TO DEPLOY THE BAG. THE BELT WAS FASTENED AT TIME OF CRASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10002344January 8, 2003
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE FUEL TANK CRACK CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001813January 2, 2003
AIR BAGS
CONSUMER STATED THAT WHEN THEY WAS HIT AT 40MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. *TS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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