Jeep Liberty Complaints

8,882 consumer complaints on file.

#10173500November 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED RECALL # F23 WAS RECEIVED FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, THE CONTACT CALLED TO SCHEDULE THE RECALL REPAIR WITH THE SERVICE DEALER. WHEN THE VEHICLE WAS TAKEN IN FOR THE SCHEDULED SERVICE, THE DEALER INFORMED THE CONTACT, THE PARTS WERE NOT AVAILABLE. WHEN THE CONTACT RETURNED THE FOLLOWING WEEK AS REQUESTED, THE PARTS WERE STILL NOT AVAILABLE AND NO DATE COULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED. UPDATED 12/05/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173499November 14, 2006
UNKNOWN OR OTHER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 2003 JEEP LIBERTY FOR WHICH I HEARD RE: RECALL SOME MONTHS BACK. I INQUIRED AT MY DEALERSHIP IN AUG ( GREENBRIAR JEEP) AND WAS TOLD I WOULD GET A NOTICE. WELL, I DID RECEIVE NOTICE 11/12. WHEN I CALLED DEALER TODAY 11/13, I WAS TOLD THEY DID NOT HAVE PARTS, AND THE PARTS WERE ALREADY 2 WEEKS BEHIND. IF THIS IS A SAFETY ISSUE THERE SHOULD BE ENOUGH REPAIR KITS FOR ALL VEHICLES INVOLVED. IS THERE ANYWAY OF EXPEDITING THIS REPAIR? I AM VERY CONCERNED WITH THIS KIND OF DELAY WHERE SAFETY IN DRIVING THE VEHICLE IS IN QUESTION. RESPECTFULLY SUBMITTED, M. SHERMAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173505November 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED ON 11/07/06. THE SERVICE DEALER WAS CONTACTED, WHO SUGGESTED THAT THE PARTS DEPARTMENT NEEDED TO ORDER THE PART. THE PARTS DEPARTMENT EXPRESSED TO THE CONTACT THAT THE RECALL PARTS WERE ON BACK ORDER, AND IT WOULD TAKE 4 TO 5 MONTHS TO GET THE PART. THE CONTACT EXPRESSED CONCERN BECAUSE THE DEFECTIVE PART COULD CREATE A DANGEROUS SITUATION IF THE LOWER BALL JOINT FRACTURED. THE CONTACT PLANNED TO FILE A COMPLAINT WITH THE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173518November 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED # 03V460000 REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE DEALER WAS CONTACTED, WHO STATED THAT THE RECALL PART WAS UNAVAILABLE TO PERFORM THE RECALL WORK; THE MANUFACTURER HAD NOT SHIPPED OUT THE RECALL PARTS FOR OVER A MONTH. THE CONTACT WAS WAITING FOR PARTS TO ARRIVE FOR THE RECALL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173319November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE SERVICE DEALER WAS UNABLE TO MAKE RECALL REPAIRS FOR RECALL F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS, DUE TO THE MANUFACTURER REFUSING TO SEND REPLACEMENT PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173332November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER WAS RECEIVED # 03V460000 REGARDING THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL WORK, HOWEVER THE DEALER STATED THAT THEY WERE UNABLE TO PERFORM RECALL WORK ON A TIMELY MATTER DUE TO THE MANUFACTURER'S INABILITY TO RECEIVE SPARE PARTS. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE STATEMENTS MADE BY THE DEALER ADDING THAT THEY WERE AWAITING FOR 3500 BACK LOG PARTS FOR RECALL WORK. THE VEHICLE WAS CURRENTLY GOING ONTO THE 5TH WEEK OF THE WAITING LIST. UPDATED 12/15/2006 - THE REPAIRS HAVE BEEN COMPLETED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173349November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, # 06V288000, REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173345November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, # 06V288000, REGARDING THE FRONT LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173346November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, # 06V288000, REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173358November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER WAS RECEIVED, #06V288000 REGARDING THE LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173356November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE REPLACEMENT PART FOR RECALL F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS NOT AVAILABLE AT THE SERVICE DEALER. THE VEHICLE WAS ADDED TO A WAIT LIST OF 60 OTHER VEHICLES WAITING FOR THE PART. THE SERVICE DEALER WAS NOT RECEIVING THE PARTS AT 3 A WEEK AS OTHER DEALERS WERE. THE VEHICLE WAS ADDED TO OTHER WAIT LISTS. THE MANUFACTURER INFORMED THE CONTACT A REFUND WOULD NOT BE MADE IF AFTERMARKET PARTS WERE USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173387November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP IS FAILING TO PROVIDE PARTS TO DEALERS FOR A RECALL THAT WAS ISSUED ON 2002 JEEP LIBERTY'S. THEY SHOULD BE PROVIDING PARTS FOR RECALLS BEFORE THEY SEND PARTS TO THE ASSEMBLY LINES. THEY HAVE A DUTY TO PROVIDE REPAIRS TO CURRENT CUSTOMERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173406November 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE PULLED HARD TO THE RIGHT. PRIOR THE INCIDENT THE VEHICLE WAS SUBJECT TO RECALL #03V460000 WHERE THE SUSPENSION CONTROL ARM WAS REPLACED. THE CONTACT ASKED THE DEALERSHIP IF THE ALIGNMENT WAS INCLUDED IN THE RECALL AND THEY INDICATED THAT ALIGNMENT WAS PART OF THE VEHICLE'S NORMAL MAINTENANCE. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THE DEALERSHIP STATEMENT. THE CONTACT WAS CONCERN BECAUSE THE MISALIGNMENT CREATED BY THE SUSPENSION REPAIRS COULD BE THE CAUSE OF A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173416November 13, 2006
ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS, PARKING BRAKE, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
BALL JOINT FAILURE THREE TIMES. EMERGENCY BRAKE ON FIVE SPEED NEVER HAS WORKED PROPERLY. REPLACE ENGINE AT 70,000. NOW THE CARD END JOINT FOR THE FOUR-WHEEL DRIVE IS NOT WORKING CORRECTLY. MY BIGGEST COMPLAINT IS THE BALL JOINT FAILURE FOR THE THIRD TIME. THIS ISSUE ALSO CAUSES CHAIN REACTIONS IN THE TIRES I HAVE HAD THREE SETS OF TIRES WEAR UNEVEN AND I WROTE THE COMPANY THE FIRST TIME TO COMPLAIN AND GOT NO RESPONSE. I USE MY JEEP TO MAKE MY INCOME AND DO NOT TRUST IT ANY MORE. I DO NOT RECOMMEND THIS VEHICLE TO ANY ONE AND WILL NOT PASS IT ON TO ANY FAMILY MEMBER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173422November 13, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THE VEHICLE IS A 2006 JEEP LIBERTY 4X4 EQUIPPED WITH THE 2.8L CRD (DIESEL ENGINE). FROM AN INTERSECTION AT A COMPLETE STOP, I PROCEEDED TO TURN RIGHT INTO ANOTHER STREET. I ACCELERATED TO APPROXIMATELY 15 MPH WHEN THE VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT ACCELERATE. THE ENGINE BEGAN TO HESITATE AND THE VEHICLE COULD NOT GO FASTER THAN 5 MPH. IT COULD ONLY LIMP ALONG AT THIS SPEED WHILE I ATTEMPTED TO GET OFF THE ROAD. THIS CREATED A SERIOUS CONDITION FOR OTHER DRIVERS TO ATTEMPTING TO AVOID MY VEHICLE UNTIL I COULD REACH A SECTION A THAT ALLOWED ME TO PULL-OFF THE ROAD. THE VEHICLE THEN STALLED WHEN I CAME TO A COMPLETE STOP. I ATTEMPTED TO RESTART THE VEHICLE AFTER A FEW MINUTES, AND IT RAN IN A NORMAL MANNER. I SUBSEQUENTLY CONTINUED MY TRIP WITHOUT ANY OTHER INCIDENTS. THIS IS A VERY DISCONCERTING DEFECT BECAUSE IT EXHIBITS NO SIGNS THAT ALLOW THE OPERATOR TO TAKE PREVENTATIVE ACTIONS TO AVOID POSSIBLE ACCIDENT DURING ROAD USE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173202November 11, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TC CONVERTER AND TRANSMISSION FAILURE ON JEEP LIBERTY CRD DIESEL WHEN TC FAILS IT CAN CAUSE YOU TO CRASH AND LOOSE CONTROL OF THE JEEP,DC KNOWS THERE IS A PROBLEM AND DOES NOT HELP THE CUSTOMER AND THE DEALER HAS HAD MY JEEP FOR 3 WEEKS AND STILL NOT FIXED YET! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173045November 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A RECALL LETTER #06V288000 WAS RECEIVED REGARDING THE LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173054November 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL #06V288000 REGARDING SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT LETTER WAS RECEIVED ON 11/06/06. ON 11/09/06, THE DEALER WAS CONTACTED WHO DETERMINED THE CONTACT WOULD HAVE TO BE PUT ON A WAITING LIST BECAUSE THE REPLACEMENT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED THAT SAME DAY, WHO OFFERED THAT THERE COULD BE OTHER DEALERS WITH SHORTER WAITING LISTS. THE CONTACT WAS GIVEN A LIST OF OTHER DEALERS IN THE AREA. THE CONTACT EXPRESSED CONCERN BECAUSE THE RECALLED COMPONENT COULD POSE A SERIOUS RISK IF THE LOWER BALL JOINT FRACTURED. UPDATED 1/29/2007 - BALL JOINT REPLACEMENT WAS COMPLETED ON 1/7/2007. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172932November 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE HAD DIFFICULTIES ACCELERATING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED IT WAS A TRANSMISSION PROBLEM. THE CONTACT ATTEMPTED TO GET ASSISTANCE FROM THE SERVICE DEALER SEVERAL TIMES, BUT THE PARTS WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172939November 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # 03V460000 REGARDING SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED. TWO DEALERSHIPS WERE CONTACTED TO ASK IF THE ALIGNMENT AFTER PERFORMING THE BALL JOINT REPLACEMENT WAS INCLUDED. THE DEALERSHIP REPRESENTATIVES STATED THE ALIGNMENT WAS CONSIDERED VEHICLE MAINTENANCE AS SUCH WAS NOT INCLUDED IN THE RECALL REMEDY. IF THE ALIGNMENT WERE NOT PERFORMED THE TIRES WOULD RAPIDLY WEAR OFF AND ITS REPLACEMENT WOULD ALSO BE REQUIRED. THE MANUFACTURER WAS CONTACTED WHO COINCIDED WITH THE DEALERSHIPS STATEMENT. THE CONTACT CONSIDERED THE RECALL REMEDY INSUFFICIENT BECAUSE THE MISALIGNMENT WAS A CONSEQUENCE OF MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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