Jeep Liberty Complaints

8,882 consumer complaints on file.

#10250388December 1, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ACCIDENTALLY LOWERED THE REAR DRIVER'S SIDE WINDOW. SHE ATTEMPTED TO CLOSE THE WINDOW, BUT WAS UNSUCCESSFUL. SHE PULLED OVER TO THE SIDE OF THE ROAD TO PHYSICALLY PUSH THE WINDOW BACK UP; HOWEVER, THE WINDOW FELL INTO THE DOOR. THE VEHICLE WAS DRIVEN IN COLD WEATHER WITH THE WINDOW DOWN AND THE CONTACT'S TODDLER IN THE BACK SEAT. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC AT HER RESIDENCE AND SHE WAS INFORMED THAT THE REGULATOR NEEDED TO BE REPLACED. THE DEALER HAS NOT BEEN NOTIFIED. THE MANUFACTURER ADVISED HER TO CALL THE SENIOR DEPARTMENT, BUT SHE RECEIVED NO ASSISTANCE. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,975.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250118November 29, 2008
VISIBILITY
THE BLOWER SWITCH ON THE DASH FOR HEAT ,DEFROST,AIR, ETC. FAILED AND ONLY WORKS ON THE HIGHEST SETTING. THIS IS ODD BECAUSE, THREE DIFFERENT MODELS OF CHRYSLER IN MY FAMILY THIS ALL HAPPEN TO. JEEP, LIBERTY, JEEP, WRANGLER, AND DODGE, CARAVAN. I WOULD SAY THIS IS A ISSUE BUT NO ANSWERS FROM CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250095November 28, 2008
FUEL SYSTEM, GASOLINE
WHEN FUELING OUR 2005 JEEP LIBERTY LIMITED 2WD THE FUEL SPRAYS OUT OF THE FILLER NECK ON THE GROUND AND DOWN THE SIDE OF THE VEHICLE. THIS HAS HAPPENED AT SEVERAL DIFFERENT GAS STATIONS AT DIFFERENT TIMES OF THE DAY WITH THE FUEL BEING DISCHARGED BY HAND AND IN THE AUTOMATIC MODE ON THE FUELING NOZZLE. IT HAS HAPPENED TO ME AND MY WIFE ON AT LEAST 4 DIFFERENT LOCATIONS/INSTANCES. THE VEHICLE WILL BE TAKEN TO THE DEALERSHIP GREENBRIER CHRYSLER JEEP IN CHESAPEAKE VIRGINIA WHEN THE CURRENT FULL FUEL TANK IS AT 1/4 TANK SO IT CAN BE INSPECTED. THIS PROBLEM IS VERY DANGEROUS AS THE FIRST TWO TIMES IT HAPPENED THE FUEL SPRAYED ALL THE WAY TO THE PUMP NOT TO MENTION UP MY ARM AND ON MY FACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249953November 26, 2008
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:MECHANICAL
ENGINE DAMAGED BY SLUDGE, ENGINE STOPPED WORKING WHILE DRIVING ON HIGHWAY AT 60MPH. ENGINE IS COVERED UNDER 70K MILE POWERTRAIN WARRANTY. NUMEROUS CONVERSATIONS WITH CHRYSLER WHO REFUSED TO COVER ENGINE UNDER WARRANTY. CHRYSLER WILL NOT IMPOSE THE WARRANTY, REFUSES RECEIPT FOR MAINTENANCE, AND REFUSES TO PUT DENIAL IN WRITING. ENGINE SHOULD BE COVERED UNDER POWERTRAIN WARRANTY, CHRYSLER REFUSES TO HONOR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249643November 24, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 10 MPH IN REVERSE, THE CONTACT HEARD A LOUD NOISE AND THEN THE FRONT PASSENGER TIRE COLLAPSED. THE DEALER STATED THAT THE UPPER BALL JOINTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE LOCAL REPAIR SHOP AND THE UPPER BALL JOINTS ARE CURRENTLY BEING REPAIRED. THE MANUFACTURER WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR BECAUSE THERE WERE NO RECALLS AVAILABLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249430November 20, 2008
STEERING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE BRAKES, VEHICLE SPEED CONTROL, AND STEERING LOCKED UP, BUT THE VEHICLE MAINTAINED ITS SPEED. THE VEHICLE DID NOT STALL. THE CONTACT SHIFTED INTO PARK AND SKID OFF THE ROAD. THE FAILURE OCCURRED AT LEAST THREE TIMES ON NOVEMBER 19, 2008. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT FIND ANY FAILURES. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249438November 20, 2008
ENGINE AND ENGINE COOLING:ENGINE
JEEP LIBERTY HAS PROBLEM WITH ENGINE MISFIRE RESULTING IN A DANGEROUS CONDITION IF YOU ARE DRIVING. THE ENGINE WILL BUCK WILDLY. HAVE TAKEN TO DEALER 5 TIMES. APPEARS TO FIX PROBLEM, BUT RETURNS WITHOUT FAIL AFTER A FEW THOUSAND MILES. I HAVE SEEN MANY OF THE SAME COMPLAINTS ON VARIOUS WEB SITES (GOOGLE "ENGINE MISFIRE JEEP LIBERTY 2002 3.7). CODES FROM CAR COMPUTER ARE P0354 AND P0304 INDICATING FAILURE IN COIL AND ENGINE MISFIRE. REPLACE COIL AND SPARK PLUGS PROBLEM KEEPS RETURNING. I HAVE SEEN MANY OTHERS WITH SAME PROBLEM ALTHOUGH THE LAST DIGIT OF THE ODB CODES COULD BE DIFFERENT. I BELIEVE THERE IS A SERIOUS DEFECT IN THE MANUFACTURING OF THE VEHICLE CAUSING THE PROBLEM. IF YOU WERE IN AN ACCIDENT AVOIDANCE SITUATION, THIS PROBLEM COULD CAUSE A CRASH AND DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249358November 19, 2008
VISIBILITY
REAR WINDOW REGULATOR HAD TO BE REPLACED TWICE. THE REPAIR FACILITY NO LONGER WILL REPAIR/REPLACE THE REGULATOR, SINCE THE DEALER NO LONGER WILL ACCEPT RESPONSIBILITY AND REFUSES TO WARRANTY THE REGULATOR. THE REGULATOR OBVIOUSLY IS A MANUFACTURE DEFECT, BUT CHRSYLER/JEEP IS NOT BEING HELD RESPONSIBLE, THEREFORE CONTINUES TO CHARGE THE CONSUMER FOR NEW REPLACEMENTS. THE FIRST REPLACEMENT WAS IN 2006, THE SECOND IN 2007, AND IS CURRENTLY HELD IN PLACE BY WIRE. I CANNOT AFFORD TO CONTINUE REPLACING A DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249081November 18, 2008
STRUCTURE:FRAME AND MEMBERS
REPEATED WINDOW REGULATOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248969November 17, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED CORROSION IN THE FRONT UPPER BALL JOINTS. THE VEHICLE WAS NOT REPAIRED AT THAT TIME; HOWEVER, THE LOWER FRONT BALL JOINTS WERE REPLACED EIGHT MONTHS AGO ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 01/07/09. *LJ UPDATED 01/08/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248880November 15, 2008
AIR BAGS
CRASH INTO POLE FAILED TO ACTIVATE AIR BAGS. CAR TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10248803November 14, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 25 TO 30 MPH, THE VEHICLE VEERED TO THE LEFT. THE BALL JOINTS FAILED AND CAUSED THE TIRES TO FLATTEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. HE FILED AN INCIDENT REPORT WITH CHRYSLER. HE HAS PICTURES OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249231November 13, 2008
AIR BAGS
2002 JEEP LIBERTY. CONSUMER AIR BAGS DEPLOYED WHILE TRAVELING 5 MPH. *NJ THE AIR BAGS DEPLOYED FOR NO REASON. THE CONSUMER RECEIVED ABRASIONS TO HIS ARM. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10248745November 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
2003 JEEP LIBERTY (FREEDOM EDITION) POWER TRAIN CONTROL MODULE HAS FAILED TWICE FIRST TIME - JUNE 2007 IT WAS REPLACED BY THE DEALER NOVEMBER 2008 IT NEEDS TO BE REPLACED AGAIN. IT IS NOT COVERED BY THE MANUFACTURERS WARRANTY AND THE WARRANTY ON THE PART WAS UP JUNE 2008. SHOULD THIS HAVE TO BE REPLACED TWICE IN A YEAR AND A HALF? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247822November 6, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
A BAD GRINDING SOUND AT 40MPH 2008 JEEP LIBERTY HAS 800 MILES ON IT HAD TO FIX TORQUE CONVERTER ON IT DID NOT FIX THE PROBLEM, SERVICE REP. IS TEST DRIVING IT TO SEE WHAT'S DOING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247875November 6, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH UPHILL IN RAINY WEATHER CONDITIONS, THE VEHICLE PULLED EXCESSIVELY TO THE RIGHT WITHOUT ASSISTANCE. THE VEHICLE THEN FISHTAILED UNCONTROLLABLY ACROSS THE ROAD INTO A DITCH. THERE WERE NO WARNINGS OR INJURIES. THE VEHICLE SUSTAINED DAMAGES. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE REAR PASSENGER SIDE TIRE WAS DAMAGED AND REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 42,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247738November 5, 2008
SEAT BELTS
THE VEHICLE IN QUESTION IS A 2004 JEEP LIBERTY COLUMBIA EDITION. AS NOTED IN EARLIER COMPLAINT REPORTS, THE DRIVER SIDE SEAT BELT LATCH BECOMES STUCK IN THE OPEN POSITION AND HAS TO BE PRIED OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247806November 5, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, SEAT BELTS, POWER TRAIN, LATCHES/LOCKS/LINKAGES, INTERIOR LIGHTING
2002 JEEP LIBERTY LIMITED. I HAVE REPLACED THE ENGINE, REBUILT THE 4 -WHEEL DRIVE SHAFT, REPLACED THE A/C CONDENSER AND COIL, AND NOW THE RADIO, DOME LIGHTS, POWER LOCKS ARE BROKEN. THE BLOWER MOTOR RESISTOR HAS BEEN REPLACED BUT NOW THE BLOWER MOTOR IS BROKEN. WHAT A LEMON FROM DAY ONE. LATCHES ON HATCH NOT WORKING CORRECTLY, MOLD SMELL FROM A/C. IT IS SOMETHING ALL THE TIME WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247684November 4, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED FOR 15 MINUTES WITH THE EMERGENCY BRAKE APPLIED, IT SPONTANEOUSLY ROLLED THIRTY FEET AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO OCCUPANTS IN THE VEHICLE AT THE TIME. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILED INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247512November 3, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 18 MPH, THE CONTACT HEARD LOUD NOISES AND THEN LOST CONTROL OF THE VEHICLE. SHE HAD TO CONTINUE TO APPLY HER BRAKES IN ORDER TO STOP THE VEHICLE. A CERTIFIED MECHANIC DIAGNOSED THE VEHICLE AS HAVING BALL JOINT FAILURE. THE CONTACT FOUND TWO RECALLS REGARDING THE BALL JOINTS FOR HER YEAR, MAKE, AND MODEL VEHICLE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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