Jeep Liberty Complaints

8,882 consumer complaints on file.

#10308043February 9, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THE DRIVER SIDE REAR WINDOW FELL DOWN INTO THE DOOR AND IT IS NOT OPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE WINDOW REGULATOR FOR $486. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307571February 8, 2010
FUEL SYSTEM, GASOLINE
GAS SPEWS DRAMATICALLY OUT OF THE GAS TANK WHEN FILLING. A FRIEND OF MINE HAS THE SAME VEHICLE AND HIS DOES THE SAME THING. WE CANNOT FILL OUR TANKS FULL, REGARDLESS OF THE FILLING STATION. WE ESTIMATE THAT 1-2 CUPS OF GASOLINE SPEW OUT ONTO THE SIDE OF THE JEEP. IT SPEWS FAR ENOUGH TO SATURATE CLOTHING OF THE PERSON FILLING UP THE TANK. MY WIFE'S HAIRDRESSER REPORTS THE SAME PROBLEM WITH HER 2006 JEEP LIBERTY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306907February 6, 2010
VISIBILITY
TWO PREVIOUS REAR WINDOW FAILURES AND A THIRD THURSDAY FEB. 04 , 2010 . I HAVE NOT CONTACTED THE DEALER FOR THIS LATEST FAILURE , I AM OUT OF WARRANTY AND THIS IS A EXPENSIVE FIX . PARK MY VECHICLE IN FRONT OF MY HOME ALL WINDOWS UP , MY WIFE COMES HOME AND INFORMS ME MY RIGHT REAR WINDOW IS ALL THE DOWN . WINDOW WOULD NOT RIGHT IT SELF WHEN ENGAGED THE ENGINE AND THE WINDOW UP CONTROL . *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306479February 5, 2010
POWER TRAIN:DRIVELINE:DRIVESHAFT
THERE IS A PROBLEM WITH THE FRONT DRIVE SHAFT HAVE BEEN LOOKING ON INTERNET TO SEE IF CAN FIND PART AND THIS LOOKS LIKE IT HAS BEEN A PROBLEM SINCE AT LEAST 2005 WITH THESE VEHICLES I KNOW MINE HAS A RIP IN THE BOOT AND THE FRONT DRIVE SHAFT HAS A LOT OF PLAY IN IT I DON'T KNOW IF IT COULD LOCK UP AND FLIP THE VEHICLE OR NOT BUT IT REALLY CAN NOT BE ALL THE SAFE AND ALSO THE LOCKS NOT WORKING PROPERLY ON THEM THIS IS ALSO A ONGOING PROBLEM BUT MAINLY THE DRIVE SHAFT. YOU PUT IT IN FOUR WHEEL DRIVE AND IT SOUNDS LIKE YOU ARE GOING UP A HILL ON A OLD WOODEN ROLLER COASTER WOULD BEST DESCRIBE IT. THE VEHICLE IS NOT TAKEN FOUR WHEELING ONLY USED WHEN IT SNOWS AND I HAVE TO USE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306549February 5, 2010
SUSPENSION
TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE SUSPENSION BOLTS WERE LOOSE WHEN THE VEHICLE WAS PURCHASED. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE EFT AND BAF WARNING LIGHT BEING ILLUMINATED. THE DEALER ALSO ADVISED THE CONTACT TO TAKE THE VEHICLE TO A COLLISION SHOP TO FIND OUT WHY THE BOLTS WERE LOOSE AND THAT THE VEHICLE MAY HAVE BEEN INVOLVED IN A CRASH. THE CONTACT CONFIRMED THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH; YET, IT WAS PURCHASED THAT WAY. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305331February 4, 2010
SUSPENSION:FRONT
WE PURCHASED A 2003 JEEP LIBERTY ON DECEMBER 4, 2002, IN KENT, OHIO, THAT WAS MANUFACTURED IN NOVEMBER 2002. WE HAVE LIVED IN AKRON, OHIO, CONTINUOUSLY SINCE 2002. WE DRIVE THE JEEP IN THE EASTERN SUBURBS OF CLEVELAND, OHIO, VERY FREQUENTLY TO VISIT FAMILY AND TO TAKE OUR SON TO SCHOOL. OHIO IS A SALT BELT STATE, AND AKRON AND THE EASTERN SUBURBS OF CLEVELAND EXPERIENCE SIGNIFICANTLY MORE SNOWFALL DURING THE WINTER THAN OTHER AREAS OF OHIO DUE TO LAKE EFFECT. THE RIGHT FRONT UPPER CONTROL ARM ASSEMBLY BECAME LOOSE, ALMOST TO THE POINT OF FAILURE, AND WAS REPLACED ON APRIL 26, 2008, AT OUR COST OF $597.87. ON DECEMBER 17, 2007 NHTSA OPENED PRELIMINARY EVALUATION PE07-Q62 FOR 2002 -2003 JEEP LIBERTYS BASED ON COMPLAINTS OF FRONT SUSPENSION UPPER BALL JOINT SEPARATION. ON APRIL 7, 2009, CHRYSLER NOTIFIED THE NHTSA THAT '[T]HE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT [OF 2003 JEEP LIBERTYS] MAY EXPERIENCE A LOSS OF LUBRICATION WHICH CAN LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING[,]' AND AGREED TO 'CONDUCT A SAFETY RECALL TO REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES ON ALL AFFECTED VEHICLES.' ADDITIONALLY, CHRYSLER STATED THAT '[T]HE VAST MAJORITY OF THESE ALLEGED SEPARATIONS OCCURRED IN SALT BELT STATES. A REVIEW OF SOME RETURNED PARTS INDICATED COMPROMISED SEALING, LOSS OF LUBRICATION WHICH RESULTED IN CORROSION, ACCELERATED WEAR AND SEPARATION.' HOWEVER, CHRYSLER HAS REFUSED TO REIMBURSE US FOR REPLACEMENT OF THE FAILED FRONT UPPER CONTROL ARM ASSEMBLY BECAUSE IT WAS MANUFACTURED IN NOVEMBER 2002 AND NOT BETWEEN MAY 2002 AND SEPTEMBER 30, 2002, EVEN THOUGH IT IS THE SAME PART, MANUFACTURED ON THE SAME ASSEMBLY LINE WITH THE SAME MATERIALS, AND CHRYSLER ADMITTED THAT '[N]O ROOT CAUSE FOR THIS INCREASE IN THE RATE OF SEPARATION DURING THIS FIVE MONTH BUILD WINDOW IN 2002 HAS BEEN DETERMINED.' WE REQUEST THAT THE RECALL BE EXPANDED TO INCLUDE JEEP LIBERTYS MANUFACTURED IN NOVEMBER 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304633February 3, 2010
VEHICLE SPEED CONTROL
I WAS AT A COMPLETE STOP WITH MY FOOT FIRMLY ON THE BRAKE WAITING TO EXIT A PARKING LOT TO ENTER TRAFFIC, WHEN THE JEEP STARTED TO ACCELERATE INTO ONCOMING TRAFFIC. I WAS HOLDING THE BRAKE DOWN AND I COULD HEAR A GRINDING NOISE AS THE CAR CONTINUED TO ADVANCE INTO TRAFFIC. I TOOK MY FOOT FROM THE BRAKE AND PUT ON THE ACCELERATOR TO NARROWLY MISS BEING HIT BROADSIDE BY A PICKUP TRUCK. I CALLED CHRYSLER AND WAS TOLD THAT SHE HAD NEVER HEARD OF THIS HAPPENING, BUT I HAVE FOUND MANY OTHER PEOPLES' STORIES ONLINE OF THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304677February 3, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUTOMATIC WINDOWS KEEP COMING OUT OF THEIR TRACK. HAVE HAD THREE OF THE FOUR WINDOWS FIXED AND THE SAME PROBLEM OCCURRED. HAD THE SAME WINDOWS REPLACED WITH A SYSTEM INVOLVING REPLACING THE WHOLE WINDOW AND THE DEFECTED PART INSIDE OF THE DOOR. TWO OF THE THREE WINDOWS WERE FIXED FOR THE SECOND TIME OUT OF WARRANTY BUT NOW CHRYSLER IS STATING I HAVE TO PAY FOR THE AFTER MARKET TINT AND THEY WILL REIMBURSE ME PART OF THE PRICE BUT CANNOT SAY HOW MUCH UNTIL AFTER I REPLACE THE WINDOW TINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303745February 1, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP WINDOWS: JEEP CHANGED THE MOTOR/REGULATOR STYLE AND NOW YOU HAVE TO PURCHASE A NEW WINDOW TO GET YOUR ELECTRIC WINDOWS TO WORK. THIS IS A KNOWN ISSUE AND THEY WILL NOT RECALL THE MOTORS OR REGULATORS. YOU CAN CALL ANY JEEP DEALER AND THEY WILL ADMIT THAT THERE IS AN ISSUE WITH THIS AND WANT THE CONSUMER TO PAY 1/2 THE COST FOR SOMETHING THAT THEY KNOW IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303167January 29, 2010
FUEL SYSTEM, DIESEL
I HAVE A 2005 JEEP LIBERTY CRD DIESEL. I BOUGHT IT USED ABOUT SIX MONTHS AGO AT 56,000 MI. FROM A PRIVATE OWNER. IT NOW HAS 86,000 MI. I BEGAN HAVING PROBLEMS STARTING A WEEK AGO. THE CAR STARTS AND RUNS FOR 30 SECONDS AND STALLS. THEN YOU CANNOT RESTART IT. THE STARTER SPINS THE ENGINE BUT IT WONT START. IF YOU OPEN THE HOOD AND PUMP THE HAND PUMP ON THE SIDE OF THE FUEL FILTER, WHICH IS MOUNTED ON THE LEFT FIRE WALL, THE CAR WILL EVENTUALLY START AND RUN. YESTERDAY, AS I WAS PUMPING THE FUEL FILTER HAND PUMP I NOTICED A DROP OF FUEL COME FROM THE CONNECTOR FOR THE FUEL HEATER ON THE SPIN ON FILTER HEAD. WHEN I TRIED TO START IT, IT STARTED RIGHT UP AS IT HAD BEFORE WHEN I PUMPED THE HAND PUMP. AS I WALKED AROUND TO SHUT THE HOOD I COULD SEE THE FUEL DRIBBLING OUT BETWEEN THE WIRES OF THE FUEL HEATER PLUG ON THE HEAD OF THE SPIN ON FILTER. HALFWAY HOME I NOTICED A STRONG SMELL OF DIESEL FUEL, OPENED THE HOOD AND SAW THAT THE LEAK WAS GETTING WORSE BECAUSE THE PLUG WAS SOAKED IN FUEL AND RUNNING THRU THE HEATER PLUG DOWN THE FIREWALL. THE DEALER (TYSON MOTORS OF JOLIET IL) DENIES THAT THERE IS ANY PROBLEM AND SAID I WILL HAVE TO PAY FOR THE REPAIR. I HAVE GONE TO WEB SITES AND THERE ARE SCORES OF PEOPLE WITH THE SAME DANGEROUS CONDITION WITH THEIR VEHICLE. MANY HAVE CAUGHT ON FIRE. SO FAR I AM TOLD THERE IS NO RECALL. I GUESS THERE ARE NOT ENOUGH PEOPLE DEAD YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303214January 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR THE 3RD TIME, THE WINDOW OF MY 2007 JEEP LIBERTY HAS STOPPED WORKING AND IS DROPPING INTO THE DOOR! IN FACT, AT THIS MOMENT, THE DRIVER SIDE FRONT AND REAR WINDOWS ARE DROPPING INTO THE DOOR AND THE MOTOR WILL NOT WORK. THE FIRST TIME IT HAPPENED TO MY DRIVER SIDE FRONT WINDOW, THE CAR WAS UNDER WARRANTY. NOW IT IS NOT AND I AM MAD!!!!! CHRYSLER JEEP NEEDS TO DO A RECALL ON THIS PROBLEM, FIX ALL WINDOWS ONCE AND FOR ALL SO WE HAVE PEACE OF MIND WHILE WE DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303256January 29, 2010
VISIBILITY
POWER WINDOW FAILED SUDDENLY IN 2007 JEEP LIBERTY. THE WINDOW CANNOT BE CLOSED AND IS A SAFETY ISSUE. AT THIS TIME, THE WINDOW HAS NOT BEEN REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303251January 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATORS KEEP BREAKING---VERY COSTLY REPAIR ONCE WARRANTY EXPIRES! WINDOWS FALL DOWN AND CANNOT BE RAISED WITHOUT SERVICE. THIS IS THE FOURTH INCIDENT. MANY OWNERS ARE IN NEED OF A PERMANENT FIX. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302908January 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP LIBERTY DIESEL WITH TRANSMISSION PROBLEMS DUE TO TORQUE CONVERTER. JEEP REPLACED THE FIRST ONE AT 28,000 MI AND I AM REPLACING THE 2ND AT 83,000 MI. I AM REPLACING IT BECAUSE BETWEEN 25 AND 45 MPH THE RPM'S CONSTANTLY VARY BY 200 TO 500 RPM AS WELL AS OCCASIONALLY A SHIFTING SHUDDER OCCURS WHICH CAN CAUSE RUPTURE OF THE TC AND SUBSEQUENTLY DESTRUCTION OF THE TRANSMISSION AT TIME OF ACCELERATION. I HAD TO DO SOMETHING TO AVOID BEING STRANDED ON A HILL SOMEWHERE. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303058January 28, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. SHE STATED THAT THE REAR DOOR WINDOW BECAME STUCK AND SHE WAS FORCED TO PHYSICALLY PULL THE WINDOW OPEN WITH HER HAND. THE LEFT FRONT AND REAR WINDOW REGULATOR ALSO FAILED WHEN SHE ROLLED THE WINDOW DOWN. THE FAILURE OCCURRED ON THREE TIMES. THE WINDOWS ALSO ROLL DOWN AUTOMATICALLY BY THEMSELVES AND WOULD NOT CLOSE. THE DEALER STATED THAT THEY WOULD REPAIR THE WINDOW FAILURES PER THE WARRANTY WHICH THERE WERE 3 REPAIRS ON THE REGULATORS. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302539January 27, 2010
VISIBILITY
I HAVE A 2006 JEEP LIBERTY AND I HAVE REPLACED ALL 4 WINDOW REGULATORS/MOTORS. THE DEALERSHIP STATES THAT THEY ARE A PROBLEM WITH THE LIBERATES AND ARE KNOWN TO REPEATEDLY BREAK WITH NORMAL USE. THE FIRST TIME THEY BROKE WAS ONLY ONE YEAR AND 6,000 MILES. THE SECOND TIME WAS SIX MONTHS LATER ON A ROAD TRIP. I HAD TO GET THEM REPAIRED OUT OF STATE. AFTER THREE YEARS AND HAVING THEM ALL REPLACED, THE DRIVER SIDE WINDOW WAS STILL HANGING AND WAS REPAIRED AGAIN. NOW AT THE PRESENT TIME 1/27/2010 AND 19,000 MILES THE DRIVER SIDE WINDOW COMPONENTS ARE BROKEN AGAIN AND WILL NEED TO BE TAKED IN FOR ANOTHER REPAIR. THIS PART SHOULD BE RECALLED AND FIXED. THIS HAS CAUSED A GREAT AMOUNT OF ECONOMIC STRESS FOR MYSELF AND MANY OTHER JEEP OWNERS WHO ARE FORCED TO KEEP HANDING OVER MONEY TO JEEP FOR A PART THAT THEY KNOW IS DEFECTIVE.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302605January 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE BRAKING THE VEHICLE WILL COME TO A COMPLETE STOP AND WHILE HAVING HIS FOOT ON THE BRAKE THE VEHICLE WILL SURGE FORWARD. THIS HAS OCCURRED SEVERAL TIMES SINCE HE PURCHASED THE VEHICLE. THE DEALER WAS CONTACTED AND THE DEALER STATED THAT HAVE NEVER HEARD OF THIS FAILURE. THE CONTACTED STATED HE HAS PREVIOUSLY REPORTED THE FAILURE TO THE DEALER. THERE HAVE BEEN NO REPAIRS TO THE VEHICLE. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY THE DEALER . THE FAILURE MILEAGE WAS 18000 AND CURRENT MILEAGE WAS 49000. UPDATED 4/7/2010 *CN UPDATED 06/04/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302279January 26, 2010
FUEL SYSTEM, GASOLINE
ANOTHER 2005 JEEP LIBERTY SPORT MODEL THAT STARTED "BURPING" ABOUT A PINT OF FUEL OUT OF THE FILL WHEN PUMPING GAS AND THE TANK GETS TO THE FULL LEVEL. THIS VEHICLE DID NOT DO THIS FOR THE FIRST YEARS OF OWNERSHIP. THIS HAPPENS AT ANY STATION AND DURING ANY WEATHER. THE ONLY WAY AROUND THIS IS TO GUESS HOW MUCH FUEL THE VEHICLE IS GOING TO NEED BASED ON THE FUEL GAUGE READING AND SLOW THE FILL PROCESS DOWN TO A CRAWL WHEN NEARING WHAT YOU THINK IS NEARLY FULL. THIS IS REALLY A SAFETY PROBLEM FOR BOTH PERSONAL INJURY AND FIRE. UNFORTUNATELY, WITH THE VEHICLE OUT OF WARRANTY, THE MANUFACTURER WILL NOT BE DOING ANYTHING ABOUT THIS UNLESS FORCED INTO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302134January 25, 2010
STEERING
WE HAVE A 2002 JEEP LIBERTY. THE STEERING WHEEL LOCKS UP, AND THE KEY WILL NOT TURN SO THE CAR WON'T START. THIS HAS BEEN HAPPENING MORE AND MORE LATELY, AND IT SEEMS LIKE THERE ARE SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302204January 25, 2010
AIR BAGS:FRONTAL
AT APPROXIMATELY 8 P.M. MY BOYFRIEND AND I WERE TRAVELING AT APPROXIMATELY 45-50 MPH WHEN THE FRONT OF MY 2002 JEEP LIBERTY STRUCK THE FRONT WHEEL OF ANOTHER DRIVERS VEHICLE AS THEY PULLED OUT AND NEGLECTED TO YIELD THE RIGHT OF WAY. THERE WAS EXTENSIVE DAMAGE TO BOTH VEHICLES WHICH NEEDED TO BE TOWED AWAY. WE WENT TO THE HOSPITAL WITH WHIPLASH, KNEE, CHEST, SHOULDER, AND BACK INJURIES. THE OTHER DRIVER WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE. MANY PEOPLE WERE CURIOUS AS TO WHY OUR AIRBAGS DID NOT DEPLOY. I THINK IF THEY HAD DEPLOYED IT MAY HAVE PREVENTED SOME OF THE INJURIES THAT WERE CAUSED DO TO THIS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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