Jeep Liberty Complaints

8,882 consumer complaints on file.

#10411640July 9, 2011
FUEL SYSTEM, GASOLINE
MY GIRLFRIENDS 2007 JEEP LIBERTY CONSISTENTLY OVER FLOWS WHEN REFUELING. I AM AN EXPERIENCED MECHANICAL ENGINEER AND AFTER RESEARCHING THIS PROBLEM I SUSPECT THIS IS A DESIGN FLAW AND A SIGNIFICANT SAFETY HAZARD. STRONGLY RECOMMEND YOU LOOK AT THIS RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410979July 8, 2011
ENGINE AND ENGINE COOLING
WHEN VEHICLE WAS STARTED THAT MORNING CHECK ENGINE LIGHT CAME ON. NO APPARENT PROBLEMS OIL AND OTHER FLUIDS OK. THE POWER STEERING AT ONE POINT THAT DAY SEEMED TO GO OUT FOR A BRIEF MOMENT BUT PROBLEM WAS NOT RECURRING. DRIVING DOWN THE HIGHWAY THAT AFTERNOON AND THE VEHICLE JUST DIED SMOKE WAS POURING FROM UNDER THE HOOD. I PULLED ONTO THE SIDE OF THE ROAD, LIQUID WAS LEAKING ALL OVER THE GROUND. CALLED A MECHANIC HE STATED IT WAS ANTIFREEZE LEAKING. COULD NOT RESTART VEHICLE, HAD IT TOWED TO MECHANIC. UPON INSPECTION I FOUND OUT THE LONG BLOCK WAS CRACKED. I BOUGHT THE JEEP A YEAR AGO USED, CURRENTLY 140,000 MILES. I AM STILL PAYING ON IT MONTHLY. IT NEEDS A NEW ENGINE AND IS CURRENTLY SITTING IN MY DRIVEWAY. I AM STILL PAYING ON IT MONTHLY. AFTER TALKING TO A FEW MECHANICS I FOUND OUT THIS IS A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR. THE RESEARCH I HAVE DONE CONFIRMS IT. I AM PAYING TO EVERY MONTH TO HAVE A BROKENDOWN VEHICLE IN MY DRIVEWAY THAT I CAN'T DRIVE AND CAN'T AFFORD TO FIX. THIS IS A PROBLEM WITH THE MANUFACTURING OF THE ENGINE WHO IS GOING TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411470July 8, 2011
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNED A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE ATTEMPTED TO BRAKE WHILE MANEUVERING THE VEHICLE TO AVOID CRASHING INTO ANOTHER VEHICLE WHICH WAS STOPPED. THE ELECTRONIC STABILITY CONTROL PREVENTED THE VEHICLE FROM SUCCESSFULLY MANEUVERING. AS A RESULT, THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. THE CONTACT SUSTAINED A BROKEN WRIST AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING YARD. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10410863July 7, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THE DRIVERS REAR WINDOW REGULATOR FAILED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES REGARDING THE FAILURE. THE DEALER REPLACED THE WINDOW REGULATOR SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE DRIVERS REAR WINDOW CONTINUED TO SLIDE INTO THE DOOR FRAME. THE CONTACT ALSO STATED THAT THE ENGINE LIGHT REMAINED ILLUMINATED, BUT THE VEHICLE DID NOT STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER FILED A REPORT AND ADVISED THE CONTACT THAT SHE WOULD RECEIVE A CALL BACK. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410450July 5, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE ON NATIONAL BACK ORDER. THE CONTACT WAS ALSO INFORMED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410501July 5, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THE FRONT PASSENGER AND DRIVER SIDE AUTOMATIC WINDOW REGULATOR FAILED. THE REAR DRIVER'S SIDE WINDOW REGULATOR ALSO FAILED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WINDOW REGULATOR WAS REPLACED FOR EACH FAILURE AT DIFFERENT TIMES. MOST RECENT THE REAR DRIVER'S SIDE WINDOW REGULATOR FAILED FOR THE SECOND TIME AND HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE ASSISTANCE FOR THE CONTINUOUS MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410519July 5, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER FAILURE OF THE MOTOR FOR THE REAR POWER WINDOWS. THE WINDOWS HAVE FAILED TWICE IN A YEAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410201July 1, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS WILL BE THE FOURTH YEAR THAT I HAVE HAD TO REPLACE THE REAR DRIVER SIDE WINDOW MECHANISM IN MY 2006 JEEP LIBERTY. EACH YEAR, THE MECHANISM HAS FAILED WHILE MY VEHICLE WAS PARKED AND NOT RUNNING (AUGUST 2007, JUNE 2009, JULY 2010, JUNE 2011). I HAVE BEEN TOLD THERE IS A RECALL FOR SOME MODELS OF JEEP'S TO FIX THIS PROBLEM BUT NOT FOR MY VIN GROUP. I FEEL THIS IS A SAFETY ISSUE AS I CANNOT SECURE MY VEHICLE WHILE I AM AWAY AND SOMEONE WOULD BE ABLE TO GET INTO MY VEHICLE AND COULD BE WAITING FOR ME TO COME BACK. ALSO, THE INTEGRITY OF THE INTERIOR IS COMPROMISED IF AN ACCIDENT WOULD OCCUR DUE TO THE WINDOW NOT BEING UP. THE WINDOW MECHANISM HAS BEEN REPLACED EACH YEAR BUT WITH THE SAME PART. NO MODIFICATIONS HAVE BEEN DONE TO HELP ENSURE THIS PROBLEM WILL NOT HAPPEN AGAIN. I HAVE CALLED JEEP CUSTOMER SERVICE AND WAS TOLD TO USE THIS WEBSITE TO LODGE MY COMPLAINT. MY LOCAL DEALERSHIPS HAVE BEEN VERY HELPFUL WITH RESOLVING THIS PROBLEM EACH YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410148June 30, 2011
SUSPENSION:REAR
LOSS OF CONTROL: JUNE 30, 2011, 05 JEEP LIBERTY. RUSTED THROUGH LOWER CONTROL ARM ON THE LEFT SIDE. JEEP FLAT BEDDED TO DEALER FOR REPAIR AND REPLACEMENT. COULD HAVE CAUSED MORE DAMAGE IF I HAD BEEN ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410061June 30, 2011
VISIBILITY
THE CAR WAS SITTING IN THE PARKING LOT WHEN WE TRIED TO PUT THE REAR DRIVER SIDE WINDOW DOWN IT SLID DOWN AN INCH BUT DID NOT KEEP GOING. WHEN WE TRIED TO PUT THE WINDOW BACK UP, IT DID NOT MOVE BUT THE MOTOR KEPT SPINNING. IT'S A SAFETY ISSUE BECAUSE I USUALLY HAVE MY CHILD RIDING IN THE BACKSEAT AND STUFF CAN FLY INTO THE CAR AND CAUSE INJURIES. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED IT FOR AROUND $400. THEY ACKNOWLEDGED THE PROBLEM AS BEING COMMON BUT THAT THE VEHICLE WAS NOT PART OF A RECALL OR EXTENDED WARRANTY THAT WAS GIVEN TO OLDER MODELS. I CALLED THE NATIONAL CHRYSLER HOTLINE AND THEY TOLD ME THAT THEY CAN NOT ESCALATE MY ISSUE UNLESS IT OCCURRED MORE OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409873June 29, 2011
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 JEEP LIBERTY. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING SEVERAL REPLACEMENTS FOR VEHICLE INCLUDING LEFT REAR WINDOW REGULATOR. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409180June 28, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2004 JEEP LIBERTY. ON JUNE 7, 2011 THE PASSENGER REAR WINDOW JUST FELL DOWN INSIDE THE DOOR. OUR EXTENDED WARRANTY DOESN'T COVER REPLACING WINDOW REGULATORS. THAT COST $300 TO REPAIR. THEN, ON JUNE 27, 2011 THE PASSENGER FRONT WINDOW JUST FELL DOWN INSIDE THE DOOR. IT IS IN THE REPAIR SHOP AND IT WILL COST ANOTHER $300 TO BE REPAIRED. THE DRIVER SIDE WINDOW REGULATOR IS ALSO ABOUT TO BREAK. WHEN I PUT THE WINDOW DOWN THE WHOLE INSIDE DOOR PANEL EXPANDS AND THE REPAIR SHOP SAID IT'S ABOUT TO BREAK. I THINK ITS A BIG SAFETY HAZARD IF MY WINDOWS JUST FALL DOWN INSIDE THE DOOR ESPECIALLY WHEN I'M DRIVING AND HAVE SMALL CHILDREN IN THE CAR AND WEATHER CONDITIONS. ALSO, WHEN THE WINDOW FALLS INSIDE THE DOOR IT MAKES A LOUD NOISE WHICH IS A DISTRACTION FROM THE DRIVER. THERE NEEDS TO BE A RECALL BECAUSE MY REPAIR GUY SAID THAT THESE REGULATORS HAVE TO BE REPLACED QUITE OFTEN AT $300 A POP!!! I AM NOT A SATISFIED CUSTOMER WHAT SO EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408927June 26, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY 2003. REAR WINDOWS UP/DOWN MECHANIC BREAKS... POOR CONSTRUCTION.. IT BREAKS AND THE WINDOW FALL DOWN, LEAVING IT OPEN AND WITH KIDS ON THE BACK SIT ARE INSTANTLY EXPOSED WITH THE RISK OF PUTTING PARTS OF THEIR BODIES TO THE OUTSIDE OF THE CAR. THERE ARE THOUSANDS OF JEEP USERS COMPLAINING ON THE INTERNET... JEEP HAS NOT STEP UP TO RECALL THOSE DEFECTIVES REAR WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409668June 25, 2011
SUSPENSION
THE REAR TRAIL ARM RUSTED THROUGH AND FRACTURED MAKING THE JEEP NEARLY IMPOSSIBLE TO CONTROL. I HAD TO CALL A TOW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408810June 24, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE POWER WINDOW STUCK MIDWAY AND I COULD NOT OPEN THE DOOR, THE REGULATOR CABLE HUNG UP WITH DOOR LATCH, HAD TO REPLACE THE REGULATOR ASSEMBLY. GLAD I DID NOT HAVE TO MAKE AN EMERGENCY EXIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408645June 23, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE ACTUATOR ON THE FRONT DRIVER SIDE WINDOW MALFUNCTIONED. THE WINDOW BECAME STUCK SHUT AND WOULD OPEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WHERE THE FAILURE WAS CONFIRMED. THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408472June 22, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW REGULATOR BECAME INOPERABLE AND WAS REPLACED THREE TIMES BY AN AUTHORIZED DEALER. IN ADDITION, THE REAR DRIVERS SIDE WINDOW REGULATOR WAS REPLACED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN MOTION OR STATIONARY. THE MANUFACTURER WAS NOTIFIED OF THE REPEATED FAILURES. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408417June 21, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A JEEP LIBERTY RENEGADE 4X4 WITH ONLY 38,000 MILES ON IT. I WAS DRIVING ON THE QUICKWAY (HWY 17 IN MIDDLETOWN, NY) WHEN MY CAR DROPPED DEAD IN THE ROAD WITH NO INDICATIONS OF ANYTHING WRONG WITH IT. IT HAD GAS IN IT, IT'S FLUIDS WERE ALL CHANGED, ETC. I FOUND OUT LATER THAT THE SPRING BROKE CAUSING THE ROCKER ARM TO DROP OUT THEREFORE CAUSING MAJOR DAMAGE TO MY VEHICLE. HAD I BEEN DRIVING IN THE PASSING LANE OR MIDDLE LANE OF THE QUICKWAY, MY SON AND I WOULD HAVE BEEN DEAD PARTICULARLY IF A SEMI WAS BEHIND US OR A MAJOR CRASH IF IN EITHER LANES. FORTUNATELY, I WAS IN THE FAR RIGHT LANE AND COULD COAST OVER TO THE RIGHT SIDE OF THE ROAD TO RELATIVE SAFETY. HOW CAN THIS HAPPEN IN A CAR WITH ONLY 38,000 MILES ON IT? THIS, IN MY OPINION IS A SAFETY DEFECT IN THE VEHICLE. CHRYSLER SHOULD BE FORCED TO RECALL THESE CARS AND FIX THEM. I CALLED THE DEALER JUST RECENTLY AND WAS TOLD THAT CHRYSLER WOULD PAY FOR PART OF THE REPAIRS IF I HAD THE OIL CHANGE RECEIPTS. MY HUSBAND DOES ALL THE MAINTENANCE ON THE VEHICLE, FOR THE MOST PART, HE DIDN'T KEEP THE RECEIPTS. ALSO, THERE ARE MAJOR COMPLAINTS ON THE INTERNET ABOUT THIS HAPPENING AND THE DEALERSHIPS ALSO KNOW ABOUT THIS DEFECT IN THE 3.7 AND 4.7 ENGINES FROM 2002 TO, I BELIEVE, 2007. SO, I AM SURE THAT CHRYSLER KNOWS ABOUT THIS. I AM READY TO TAKE THIS INFORMATION AND HEAD TO THE LOCAL NEWSPAPERS TO GET THEM TO PUT OUT THIS INFORMATION AND TO PUT PRESSURE ON CHRYSLER AND THE DEALERSHIPS. MY JEEP HAS BEEN SITTING IN THE DRIVEWAY SINCE DEC 8TH, 2010 BECAUSE I DO NOT HAVE THE MONEY TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407467June 20, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY JEEP LIBERTY 2006 HAS HUGE WINDOW ISSUES- ALREADY HAVE HAD 2 REGULATORS REPLACED AND WORKING ON THE THIRD- JEEP SAYS THEY WILL ONLY FIX THE WINDOW LIFT PLATE, BUT IT'S THE WHOLE REGULATOR THAT'S BAD AND THEY REFUSE TO FIX IT- IF I HAVE IT FIXED, IT'S OVER $300 PER WINDOW, AND CHARGED ME A $90 DIAGNOSTIC FEE TO TELL ME THIS- WHEN IS A RECALL GOING TO BE ISSUED? NOT A SAFETY ISSUE?! TELL THAT TO THOSE OF US WITH SMALL CHILDREN IN THE BACK SEAT AND A WINDOW FALLS DOWN @ 55 MPH! JEEP NEEDS TO REPLACE ALL FOUR WINDOW REGULATORS AND AT THEIR COST, NOT MINE! AND NOT JUST THE LIFT PLATES! IT'S ONLY GOOD BUISNESS, ESPECIALLY WHEN I'VE ALREADY PAID OVER $20,000 TO JEEP FOR THIS LIBERTY AND NOW CAN'T EVEN DRIVE IT BECAUSE MY WINDOWS ARE CRAHING DOWN! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407562June 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CAN SHIFT FROM DRIVE TO REVERSE AND DRIVE TO PARK WITH OUT PRESSING THE BRAKE PEDAL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty