Jeep Liberty Complaints

8,882 consumer complaints on file.

#10507435April 8, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW DROPPED INTO THE PASSENGER'S SIDE DOOR PANEL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE REAR PASSENGER'S SIDE WINDOW FAILED AS WELL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 68,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507523April 8, 2013
ELECTRICAL SYSTEM, STRUCTURE
MY ROOF IS A SOFT TOP . SOME HOW IT SHORTED OUT. BURNING UP MY BATTERY, MY ROOF WILL NOT CLOSE HOW EVER IT OPENED OWN ITS ON. MY OUTLET NEVER HAVE WORKED. SO I HAVE LEEKS LEFT AND RIGHT FRONT INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507392April 7, 2013
STEERING, POWER TRAIN
FAILURE OF STEERING COLUMN ROD TO ACTUATE IGNITION SENSE SWITCH CAUSED VEHICLE NO START AND DRIVER STRANDED. ROD GOES BETWEEN KEY CYLINDER AND IGNITION SWITCH. KEY CAN STILL BE TURNED, BUT IF IGNITION SWITCH DOES NOT ACTUATE ENGINE DOES NOT START. THERE ARE NO DEALER SERVICEABLE COMPONENTS IN STEERING COLUMN. THIS LEADS TO THE ENTIRE STEERING COLUMN NEEDING REPLACEMENT FOR THE FAILURE OF A 3MM ALUMINUM CAST ROD. DEALER ESTIMATE OF $1200 FOR REPAIR. PICTURES ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507425April 7, 2013
AIR BAGS
OUR 2002 JEEP LIBERTY HAS HAD A PROBLEM WITH THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE FOR THE PAST 8 MONTHS. WE RECEIVED SAFETY RECALL M35/NHTSA 12V-527 FOR THIS PROBLEM FEB.2, 2013. THIS RECALL PROBLEM HAS NOT BEEN RESOLVED IN A REASONABLE AMOUNT OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507236April 5, 2013
WHEELS
THE CLEAR COAT IS CHIPPING/PEELING OFF THE WHEELS ON THE JEEP LIBERTY 2012 JET EDITION.....ONLY HAVE HAD THE VEHICLE FOR 6 MONTHS AND NOTICED THIS JUST RECENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507242April 5, 2013
SUSPENSION
I MADE AN APPOINTMENT ON 23 MARCH 2013 WITH THE LOCAL WILLIAMSBURG, VA CHRYSLER TO HAVE THE REAR SUSPENSION LOWER CONTROL ARMS REPLACED ON 5 APRIL 2013. I DROPPED THE JEEP LIBERTY OFF ON 4 APRIL 2013. I RECEIVED A CALL AT 0815 FROM THE DEALERSHIP STATING THAT THEY DID NOT HAVE THE PART IN AND THAT THEY WOULD HAVE TO ORDER IT AND IT COULD BE IN ON MONDAY 8 APRIL 2013. I HAD ALREADY TAKEN A DAY OFF FROM WORK TO GET THIS DONE. I WENT IN TO PICK UP THE JEEP AND SPOKE TO [XXX] AT THE WILLIAMSBURG, VA CHRYSLER/JEEP/DODGE/KIA DEALERSHIP AND WANTED TO KNOW WHY IT THEY DID NOT HAVE THE PART IN. HE STATED THAT THEY DO NOT HAVE THAT PART IN STOCK AND THAT HE WOULD NOT ORDER THE PART UNTIL THE VEHICLE WAS INSPECTED TO SEE IF IT NEEDED TO BE REPLACED. WELL DUH! IF I RECEIVED A RECALL NOTICE FROM CHRYSLER STATING THAT THE PART NEEDS TO BE REPLACED THEN THE PART SHOULD BE ORDERED AND WAITING FOR ME. THE DEALERSHIP ALREADY HAS A BAD REPUTATION WITH LOCAL MECHANICS. DEFINITELY CALLING COPRATE TO REPORT THE POOR SERVICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507240April 5, 2013
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
I FIRST BOUGHT THE JEEP IN 2008 (USED). EVERYTHINE I WENT TO FILL THE TANK, ABOUT 1 CUP OF GAS WOULD SPILL OUT WHEN IT WAS FULL. I GOT USED TO THIS BUT NOW THE SERVICE LIGHT POPS ON AND THE GASCAP WARING APPEARS IN THE ODOMETER WINDOW. SPOKE TO MY LOCAL MECHANIC WHO SAID THAT IT WOULD COST ABOUT $1200 TO GET IT REPLACED AT MY OWN EXPENSE. THE OTHER ISSE IS THAT I HAD TO REPLACE THREE (3) REGULATORS FOR MY REAR WINDOWS (2 ON THE DRIVER SIDE AND ONE ON THE PASSENGER SIDE) IF THERE HAVE BEEN OVER 300+ COMPLAINTS ABOUT THIS, WHY HASN'T CHRYSLER RECALL THE VEHICLE TO TAKE CARE OF THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507104April 4, 2013
FUEL/PROPULSION SYSTEM
WHENEVER I FILL UP AT THE GAS STATION, THE GAS POURS OUT OF THE FILLER NECK BEFORE THE PUMP STOPS. IT HAPPENS EVERY TIME I FILL UP, NO MATTER WHAT STATION I GO TO. I NOW HAVE TO STOP SHORT OF FILLING ALL THE WAY, OTHERWISE THE GAS SPILLS ALL OVER THE SIDE OF THE TRUCK AND THE FUMES GET INTO THE INSIDE OF THE CABIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507156April 4, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE OIL WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE OIL SENSOR WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507015April 3, 2013
WHEELS, SUSPENSION
I JUST GOT OFF OF THE HIGHWAY AND WAS HEADING TO THE GAS STATION. MADE THE RIGHT TURN AND THE VEHICLE ON THE RIGHT SIDE JERKED TO THE GROUND AND HIT HARD. PUT IT IN PARK AND GOT OUT OF THE VEHICLE AND CHECKED THE TIRES TO SEE IF ONE WAS BLOWN. NOTICED FENDER ABOVE FRONT PASSENGER SIDE TIRE WAS OFF AND MY BALL JOINT ARM WAS ON THE GROUND. THE LOWER BALL JOINT CAME COMPLETELY OFF. IT WAS NOT RUSTED AND WAS WELL LUBRICATED. HAD TO PAY FOR A TOW TO HAUL IT TO MY PARENTS HOUSE. I NEED TO KNOW IF CHRYSLER IS GOING TO REPAIR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10507027April 3, 2013
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
SAME AS SOME OF THE OTHER COMPLAINTS; VEHICLE REFUSED TO START. RANDOM AT FIRST, THE WOULDN'T START AT ALL. TOWED TO DEALER AND ENTIRE STEERING COLUMN HAS TO BE REPLACED TO FIX ONE SMALL PART, WHICH IS ON BACKORDER. WILL CONTACT THE MANUFACTURER TOMORROW TO COMPLAIN, DOUBT IT WILL HELP. I HAVE SEEN MULTIPLE COMPLAINTS WITH THIS ISSUE, JEEP SHOULD DO SOMETHING ABOUT IT! $800 IN REPAIRS. LAST JEEP/CHRYSLER I WILL EVER OWN. I DON'T HAVE THE VIN RIGHT NOW, AS THE VEHICLE AND REGISTRATION ARE AT THE SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505444April 2, 2013
FUEL/PROPULSION SYSTEM
FOR THE PAST TWO MONTHS EVERYTIME I FILL MY FUEL TANK IT OVERFLOWS DRAMATICALLY. WHILE FILLING THE TANK I ALWAYS FOLLOW THE PRESCRIBED SAFETY MEASURES - I DO NOT PUT ANYTHING UNDER THE HANDLE THAT MECHANICALLY HOLDS THE NOZZLE OPEN, I DO NOT TRY TO FILL THE TANK TO THE VERY BRIM AND I PLACE THE NOZZLE BELLOWS DIRECTLY ON THE FILL TUBE. DESPITE THIS THE TANK CONSISTENTLY OVERFLOWS DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND. MOST OF THE TIME THE INSTANT THE NOZZLE BELLOWS IS SEPARATED FROM THE FILL TUBE (AFTER THE NOZZLE CLICKS SIGNALING THE TANK IS AT THE SAFE FILL POINT) THE GAS "BURPS" OUT A DISTANCE OF UP TO A FOOT WHICH INITIALLY LANDED ON ME. THIS IS OBVIOUSLY A SAFETY CONCERN TO THE INDIVIDUAL PUMPING GAS AS WELL AS AN ENVIRONMENTAL CONCERN. THE JEEP SERVICE REPRESENTATIVE INFORMED ME THAT A NEW GAS TANK IS REQUIRED TO REPLACE THE FILL TUBE CHECK VALVE WHICH HE INFORMED ME IS AN INTEGRAL PART OF THE TANK. I RESEARCHED ON THE INTERNET TO SEE IF THIS IS A COMMON PROBLEM AND I FOUND THAT FOR SEVERAL YEARS PEOPLE HAVE BEEN EXPERIENCING THE SAME PROBLEM. SOME PEOPLE EVEN PUT A VIDEO OF THIS HAPPENING ON YOUTUBE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505241April 1, 2013
VISIBILITY/WIPER, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKED, THE REAR DRIVER'S SIDE WINDOW DROPPED INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE WINDOW REGULATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, WHILE REFUELING THE VEHICLE FUEL SPEWED OUT OF THE FILLER NECK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505249April 1, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
4 INCIDENTS IN 10 YEARS: $350.+ EACH TO REPAIR. REAR PASSENGER WINDOW FALLS INSIDE DOOR WHILE DRIVING, STARTLES DRIVER. LONG STANDING KNOWN PROBLEM JEEP REFUSES TO ADMIT/CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505157March 31, 2013
POWER TRAIN
THE CHECK ENGINE LIGHT APPEARED, AND I HAD THE CODE RUN WHICH STATED THE PROBLEM BEING THE TORQUE CLUTCH CONVERTER (TCC) SOLENOID CIRCUIT. UPON RESEARCHING POSSIBLE SOLUTIONS AND COST FOR REPAIR, I NOTICED MANY OTHERS WITH THIS MODEL VEHICLE HAD THE SAME PROBLEM APPEAR. SINCE NO RECALLS WERE AVAILABLE, I HAD THE TCC REPLACED AT THE RECOMMENDATION OF MY RESEARCH AND THE OPINION OF THE LOCAL SHOP WHO SAID THE PROBLEM WAS NOT ELECTRICAL. AT THIS POINT, THE NEW TCC HAS BEEN REPLACED FOR APPROXIMATELY TWO MONTHS AND THE CHECK ENGINE LIGHT HAS NOT REAPPEARED. HOWEVER, EVER SINCE THE LIGHT ORIGINALLY CAME ON, I HAVE NOTICED THE ACCELERATION AND IDLE HAVE BEEN VERY STRANGE. WHILE THE VEHICLE DOES NOT STALL, IT DOES MAKE ODD NOISES WHEN 1) DRIVING AT SPEEDS AROUND 1-30 MPH, 2) DRIVING AT LOW SPEEDS UP AN INCLINE, AND 3) WHEN MOVING IN REVERSE INITIALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505158March 31, 2013
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL THE GAS TANK, IF I LEAVE THE GAS PUMP AUTO FILL LEVER ON THEN GAS WILL SPEW OUT INSTEAD OF THE GAS LEVER STOPPING. AT FIRST, I THOUGHT IT WAS THE LEVER MALFUNCTIONING, BUT AFTER HAVING THE SAME PROBLEM RECUR AT DIFFERENT GAS STATIONS AND PUMPS, I KNEW IT WAS MY VEHICLE. I HAVE NOT HAD IT INSPECTED BUT HAVE FOUND A SIMILAR PROBLEM EXISTS WITH OTHERS OWNING THE SAME VEHICLE MODEL. THIS IS OBVIOUSLY NOT SAFE WHEN GAS POURS OUT ONTO THE VEHICLE, GROUND, AND OPERATOR, AS WELL AS A MALFUNCTION THAT COSTS EXTRA MONEY. I HAVE LEARNED NOT TO PUMP A FULL TANK OF GAS INTO THE TANK AND THUS AVOID THE PROBLEM, BUT I AM CONCERNED THIS PROBLEM COULD CAUSE DECREASED GAS MILEAGE OR OTHER ISSUES WITHIN THE FUELING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505027March 30, 2013
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT COMES ON RANDOMLY. I AM AWARE OF AN INVESTIGATION THAT IS UNDERWAY CONCERNING RANDOM AIRBAG DEPLOYMENT AFTER A THE LIGHT ILLUMINATES. I FELT I NEEDED TO REPORT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505110March 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, EXTERIOR LIGHTING
I WAS LEAVING FROM WORK GOING ABOUT 45 MPH, I SMELLED ELECTRICAL COMPONENTS BURNING,BEFORE I COULD PULL THE JEEP OVER TO THE SIDE OF THE ROAD IT SHUT OFF UNEXPECTEDLY LEAVING ME WITH NO POWER STEERING AND NO POWER BRAKES,I NEARLY LOST CONTROL OF THE JEEP,BY THE TIME I GOT TO THE SIDE OF THE ROAD THE SMOKE HAD FILLED THE CABIN,THE SMOKE WAS COMING FROM FRONT DRIVERS SIDE DASH. NOW I HAVE NO HEADLIGHTS,WIPERS,DOOR LOCKS, RADIO,ALARM,INT LIGHTS,SPEEDOMETER,ENGINE LIGHT IS NOW ON. MECHANIC INVESTIGATED AND FOUND THAT THE BCM HAS A LARGE BURN HOLE IN IT THE SIZE OF A SILVER DOLLAR,I WAS VERY GLAD THAT MY DAUGHTER WAS NOT IN THE JEEP WITH ME THAT DAY,, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504908March 29, 2013
FUEL/PROPULSION SYSTEM
IT STARTED BACKING FUEL OUT OF THE FILLER TUBE ALMOST EVERYTIME AS THE FUEL TANK APPROACHED A FULL LEVEL. AT FIRST IT STARTED INTERMITTENTLY BUT LATELY, IT DOES EVERY TIME WHICH RESULTS IN A FUEL SPILL ON THE GROUND, DOWN THE SIDE OF THE VEHICLE, AND ON ME, IF I'M NOT PAYING ATTENTION. IT SEEMS DANGEROUS. THE SAME THING HAPPENED ON MY 07 CHRYSLER ASPEN AND CHRYSLER ANSWERED THE PROBLEM WITH A RECALL AND EXTENDED WARRANTY ON THAT ITEM. IT HAS WORKED PERFECTLY SINCE THEN. I'VE TALKED TO THE DEALER AND THEY DON'T SEEM TO KNOW THE ANSWER...EVEN THOUGH IT SEEMS LIKELY TO ME THAT IT IS THE SAME PROBLEM AS THE CHRYSLER (MAYBE THE SAME SYSTEM AS THE CHRYSLER). IF THEY SEEMED MORE POSITIVE ABOUT THE REPAIR, I WOULD PAY TO HAVE IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504911March 29, 2013
FUEL/PROPULSION SYSTEM
I'M HAVING THE SAME PROBLEM AS MOST OF EVERYONE ELSE WHEN FILLING UP WITH GAS. IT'S HAPPENED A FEW TIMES, I THOUGHT THAT IT WAS THE PUMP OR GAS STATION, BUT NOW REALIZED IT IS THE CAR. IT HAPPENED TODAY WHICH WAS THE WORST INCIDENT YET, GASOLINE SPILLING ALL OVER THE CAR, CAUSING ME TO CHECK ONLINE IF THIS WAS NORMAL. WE ALSO HAVE A 2008 AND RECEIVED A NOTICE TO GO TO DEALERSHIP FOR REPAIR, BUT WHAT ABOUT MY 2009??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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