Jeep Liberty Complaints

8,882 consumer complaints on file.

#10514308May 30, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HAVING INSPECTION DONE ON HIS VEHICLE, HE WAS NOTIFIED THAT BOTH FRONT CONTROL ARMS WERE SEPARATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 142,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514364May 30, 2013
AIR BAGS
NOTICE OF M35 RECALL RECEIVED VIA POST CARD ON 3/5/13 FROM OUR LOCAL DEALERSHIP. I HAVE CALLED THE DEALERSHIP THREE TIMES AND CHRYSLER COMPANY CUSTOMER SERVICE TWO TIMES TO SEE IF THE PART IS FINALLY IN TO FIX THE AIRBAG CIRCUIT SO IT WILL DEPLOY PROPERLY. NO ONE HAS AN EXPECTED DATE OF REPAIR. THE MOST RECENT CALLS WERE MADE TODAY SINCE OUR AIRBAG LIGHT IS NOW STARTING TO COME ON PERIODICALLY. I AM AFRAID TO DRIVE THE VEHICLE IN LIGHT OF THIS NEW DEVELOPMENT. HASN'T ENOUGH TIME PASSED FOR THE PART TO BE MANUFACTURED SINCE THE RECALL ACTUALLY CAME OUT IN JANUARY? HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514019May 29, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE HIGHWAY DRIVING BOTH REAR WINDOWS CAME CRASHING DOWN RESULTING IN ONE WINDOW BREAKING BROUGHT IT TO HAVE FIXED WAS TOLD PLASTIC CLIP THAT HOLD THE WINDOW UP FOR THE ELECTRIC MOTOR FAILED REPLACED BOTH MOTORS AND HAD WINDOW FIXED ALL FACTORY PARTS WERE USED HAPPENED AGAIN ON 3/13/2013 APPEARS THE PLASTIC CLIP KEEPS BREAKING WILL NEED TO REPLACE BOTH MOTORS AND ASSEMBLY AGAIN AT A COST OF 600$ RIGHT NOW BOTH WINDOWS BEING HELD UP BY WOODEN STAKES CANT AFFORD TO KEEP REPLACING PARTS AT NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514033May 29, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED FRO THE RECALL SERVICE REMAINED UNAVAILABLE SINCE THE EXPECTED DATE OF SERVICE IN APRIL 2013. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE THE TIME FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514065May 29, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) JANUARY 2013. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE PART NEEDED FOR RECALL SERVICE WAS NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED EXPECTANCY TIME OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL SERVICE HAD EXCEEDED A REASONABLE TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514068May 29, 2013
POWER TRAIN
I AM EXPERIENCING TORQUE CONVERTER SHUDDER AT BETWEEN 45 AND 50 MPH AT 1500RPM OR LOWER. I FIRST REPORTED THIS DEFECT WHEN THE VEHICLE HAD ABOUT 800 MILES ON IT. THE VEHICLE FEELS LIKE IT'S DRIVING OVER RAIN GROOVES OR RUMBLE STRIPS WHEN I'M EXPERIENCING THE PROBLEM. THE ISSUE IS 100% REPRODUCIBLE. THE DEALERSHIP HAS INSISTED THAT THIS IS A CONDITION THAT AFFECTS ALL JEEP LIBERTIES CALLED "EXHAUST DRONE." DURING ONE OF MY MANY SERVICE VISITS FOR ONE OF MY MANY OTHER SERVICE ISSUES, I HAD A RENTAL 2012 JEEP LIBERTY THAT DID NOT HAVE THIS PROBLEM. JEEP CUSTOMER CARE HAS BEEN UNSUCCESSFUL IN EVEN CONTACTING THE SERVICE MANAGER AT THE DEALERSHIP WHERE I BOUGHT THE VEHICLE BECAUSE HE DOES NOT RETURN THEIR CALLS. I AM CONCERNED THAT THE TORQUE CONVERTER WILL FAIL DURING REGULAR USE AND LEAVE ME EITHER STRANDED OR CAUSE AN ACCIDENT. ALSO, THE VEHICLE INTERMITTENTLY SHIFTS VERY ROUGH, AND ON SEVERAL OCCASIONS WHEN I AM STARTING THE VEHICLE IT SURGES FORWARD OR BACKWARD SUDDENLY EVEN WHEN APPLYING VERY LITTLE PRESSURE TO THE GAS PEDAL, AND THIS IS ACCOMPANIED BY A VERY LOUD KNOCKING SOUND. SOMETIMES THE VEHICLE MAKES NOISES BETWEEN 15 AND 25 MPH, WHICH I CAN ONLY DESCRIBE AS A LOUD HIGH PITCHED WHINING OR WARBLING SORT OF NOISE (LIKE A LOOSE FLYWHEEL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513808May 28, 2013
ENGINE
IN 2012 MY JEEP STARTED BUCKING AND JERKING,IDLE SURGING, STALLING AND HAD. HESITATION WHILE TRYING TO ACCELERATE, IT ALSO HAD SUDDEN SURGES IN CAR'S SPEED WHILE DRIVING ON THE HIGHWAY, THE ENGINE LIGHT WAS ALWAYS ON AND AT TIMES IT FELT LIKE THE BACK WHEELS WOULD SPIN BEFORE THE CAR GOT TRACTION. I WAS TOLD I NEEDED A NEW ENGINE, A NEW ENGINE WAS PUT IN IN FEB 2012 AND MY CAR HAS NEVER RUN RIGHT SINCE. I AM NOW ON MY SECOND NEW MOTOR AND STILL AM HAVING SERIOUS ISSUES WITH THE CAR. EVERYTIME ONE THING IS FIXED ANOTHER THING GOES WRONG AND IT IS A NEVER ENDING CYCLE. I WOULD NEVER BUY ANOTHER JEEP PRODUCT AGAIN. THIS IS ONLY A PART OF ALL THE PROBLEMS I HAVE EXPERIENCED WITH MY 2004 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513886May 28, 2013
AIR BAGS
I RECEIVED A RECALL NOTICE AROUND THE FIRST OF THIS YEAR REGARDING MY DEFECTIVE AIR BAG SENSOR. I CALLED AND WAS TOLD THAT THE PART WAS NOT AVAILABLE AND I WOULD BE NOTIFIED WHEN IT BECAME AVAILABLE. I CALLED AGAIN ON MAY 6, 2013 ASKING AGAIN WHETHER THE PART WAS AVAILABLE, AND AGAIN TOLD NO. NOW, IT IS GOING ON 6 MONTHS SINCE I'VE HEARD ANYTHING AND MY CAR WILL NOT PASS INSPECTION BECAUSE OF THIS. NOW I HAVE A REJECTION STICKER ON MY CAR AND I HAVE NO CAR TO GET BACK AND FORTH TO WORK AND NO ONE WILL HELP ME WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513902May 28, 2013
WHEELS
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND MOVED THE VEHICLE OFF THE ROADWAY WHERE HE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD FAILED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION AND THEY STATED THAT THE VALVE STEM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513944May 28, 2013
AIR BAGS, ELECTRICAL SYSTEM
WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT CAME ON FOR 15 SECONDS, THEN WENT OFF FOR 15 SECONDS, THEN FLASHED BACK ON AND OFF FOLLOWING THAT TIMING SEQUENCE FOR ABOUT 10 MINUTES. AFTER 10 MINUTES, THE LIGHT STAYED OFF. I CALLED CHRYSLER BECAUSE I HAD RECEIVED A RECALL NOTICE IN JANUARY 2013 ABOUT FAULTY AIR BAGS IN THIS MODEL, WHICH COULD INADVERTENTLY DEPLOY WHILE THE CAR WAS IN MOTION. THE REPRESENTATIVE TOLD ME THAT THE PART NEEDED IS A HARNESS, HOWEVER, THE PART IS NOT YET AVAILABLE. SHE TOLD ME THERE IS NOTHING I CAN DO TO FIX THE PROBLEM UNTIL THE PART IS CREATED. I WAS ALSO TOLD THAT THERE HAVE BEEN NO INCIDENTS OF AIRBAGS DEPLOYING INADVERTENTLY, BUT THERE IS A RISK IT CAN HAPPEN, THEREFORE THE RECALL. HOWEVER THIS IS EXTRAORDINARILY DANGEROUS AND THE FACT THAT CHRYSLER HAS NO DATE FOR WHEN THE PART WILL BE AVAILABLE IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513651May 27, 2013
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
EVER SINCE MY ISSUE WITH THE HEADLIGHTS AND FOGLIGHTS TURNING ON/OFF BEGAN, I HAVE A CONSTANT RELAY CLICKING NOISE TO THE LEFT SIDE OF MY STEERING WHEEL AND MY IDLING RPM'S DROPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513649May 27, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT, THE HEADLIGHTS AND FOG LIGHTS TURNED ON AND OFF EVERY COUPLE OF SECONDS. I HAVE DUPLICATED THE SCENARIO ON MULTIPLE OCCASIONS. HEADLIGHTS WORK FINE WITHOUT THE FOG LIGHTS ON. WHEN FOG LIGHTS ARE TURNED ON, HEADLIGHTS AND FOG LIGHTS TURN ON/OFF. I HAVE NOT USED FOG LIGHTS AFTER A FEW ATTEMPTS. MECHANICS CAN NOT DUPLICATE SCENARIO. THEY SAY IT MAY HAPPEN ONLY WHILE VEHICLE IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513654May 27, 2013
ELECTRICAL SYSTEM
WHILE DRIVING WITH THE AC ON AND WITHOUT STOPPING, THE BATTERY INDICATOR LIGHT TURNED ON. THE BATTERY LIGHT WENT OUT WHEN VEHICLE WAS STOPPED AND/OR IDLING. ALL INFORMATION STEERS TOWARDS THE PCM MODULE AND NOT THE BATTERY OR ALTERNATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513578May 26, 2013
FUEL SYSTEM, GASOLINE
THE GAS TANK SPEWS OUT FUEL WHEN YOU LET IT FILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513580May 26, 2013
FUEL/PROPULSION SYSTEM
GAS SPILLS OUT OF THE TANK WHEN YOU ALLOW IT TO USE OUT SHUT-OFF OF THE GAS PUMP. WE PAID $1885.82 FOR A NEW GAS TANK. NOW OUR 2ND 2006 LIBERTY IS DOING THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513555May 25, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE SIXTH TIME ONE OF THE WINDOWS HAS GOTTEN STUCK ALL THE WAY DOWN. I HAVE A CHILD, AND CANNOT DRIVE WITH OPEN WINDOWS. NOT ONLY AM I WORRIED ABOUT THEFT, BUT I DON'T WANT ANYTHING FLYING INTO THE CAR WHILE DRIVING. IT IS SATURDAY, AND I WON'T BE ABLE TO GET IN TOUCH WITH THE DEALERSHIP UNTIL TUESDAY, DUE TO THE MEMORIAL DAY WEEKEND. I WILL MORRE THAN LIKELY HAVE TO MISS WORK BECAUSE I CAN'T DRIVE ON THE FREEWAY WITH A WINDOW DOWN, AND I HAVE TO PARK IN AN AREA THAT IS NOT GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513423May 24, 2013
AIR BAGS
RECEIVED RECALL NOTICE M35/NHTSA 12V-527 IN JANUARY. CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 24 AND WAS TOLD THE PART WAS STILL NOT AVAILABLE. THEY STILL DON'T KNOW WHEN IT WILL BE. WHEN ASKED WHAT CHRYSLER SUGGESTS A PERSON SHOULD DO IF THIS IS THEIR PRIMARY MEANS OF TRANSPORTATION, AND IT IS CLEARLY UNSAFE TO DRIVE IF THE AIR BAG COULD DEPLOY UNEXPECTEDLY. I WAS TOLD THAT CHRYSLER HAS NO SUGGESTIONS, AND THAT THERE HAVE BEEN NO ACCIDENTS OR INJURIES CAUSED BY THE DEFECT COVERED IN THE RECALL. AFTER READING REPORTS ON THIS WEBSITE, IT WOULD APPEAR AS IF THAT IS NOT TRUE INFORMATION. AIRBAG LIGHT STAYS ON WHILE VEHICLE IS RUNNING. NO FAILURE AS OF THE FILING OF THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513322May 23, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER WAS 12V527000 (AIR BAGS) AND HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICED SINCE JANUARY 2013. THE PART NEEDED TO SERVICE THE VEHICLE REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL DEFECT. ..UPDATED 07-05-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512971May 21, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE ATTEMPTED TO BRAKE TO AVOID A CRASH. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE FRONT PASSENGER'S SIDE OF ANOTHER VEHICLE. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAG) BUT HAD NOT BEEN SERVICED PER THE RECALL PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 113,000. ...UPDATED 07-10-13 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10513039May 21, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE WINDOWS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE REGULATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED AND THE APPROXIMATE FAILURE MILEAGE WAS 4,174. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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