Jeep Liberty Complaints

8,882 consumer complaints on file.

#10521040June 21, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED WHILE ATTEMPTING TO ADD FUEL TO THE VEHICLE, GASOLINE SPILLED OUT OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521041June 21, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY DIESEL. THE CONTACT STATED THAT WHEN REFUELING TO CAPACITY, FUEL WOULD LEAK FROM THE VEHICLE. THE FAILURE CEASED FOR A SHORT TIME BUT LATER RECURRED. THE LEAK WOULD NOT OCCUR WHEN THE FUEL TANK WAS FIRST FILLED, BUT WOULD LEAK OVER TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 52,094 AND THE CURRENT MILEAGE WAS 63,900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521050June 21, 2013
TIRES
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE 235/70R/16. THE CONTACT STATED THAT WHILE SERVICING THE VEHICLE, THE MECHANIC NOTICED THAT THERE WAS DRY ROT ON THE FRONT AND REAR DRIVER AND PASSENGER SIDE TIRES. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE FOR THE TIRES WAS 42,000. THE FAILURE AND CURRENT MILEAGE ON THE VEHICLE WAS 114,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521094June 21, 2013
AIR BAGS
TURNED THE CAR ON AND THE AIRBAG LIGHT CAME ON. STAYED ON THE ENTIRE TIME I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521151June 21, 2013
UNKNOWN OR OTHER
RECENTLY I RECEIVED THE SAFETY RECALL N10 / NHTSA 13V-121 FOR MY JEEP LIBERTY 2008. IN JUNE 20, I MADE CONTACT WITH THE FLAGSHIP SERVICE DEPARTMENT, IN BAYAMON PUERTO RICO AT 787-620-5877. SOME FEMALE VERIFIED MY VEHICLE INFORMATION AND ONCE CONFIRMED MADE AN APPOINTMENT FOR NEXT DAY ( JUNE 21 ). AT DATE OF JUNE 21, 9:30AM ONCE IN THE SERVICE DEPARTMENT, MR [XXX] TOLD ME THAT WAS A MISTAKE, A ERROR, AND SAID "YOUR VEHICLE HASN'T PROBLEMS OR RECALLS." MY DOUBT WITH AT SOME OBSERVATIONS: THEIR QUESTION: "WHERE DID YOU BUY THE VEHICLE". ( I BOUGHT THE VEHICLE AT ROCKY MOTORS, A SMALL DEALER) AND THE PLAYVIEW OF A LONG ROW OF JEEP WRANGLER TO BE RECEIVED FOR REPAIRS BY RECALLS. I FELT DISPLACED, AND HAVE MY DOUBTS ABOUT THE INFORMATION RECEIVED. PLEASE CONFIRM AND TAKE NOTICE, WITH THIS ESTABLISHMENT, TO BE LOYAL TO THE SAFETY RELATED. AT THIS DATE, I TOOK THE TIME, I HAVE CHANCE TO GET A VEHICLE TO USE DURING THE VEHICLE RECALL REPAIRS. LATER IN AUGUST, IS LATE, THERE WILL BE NO CHANCE, I WORK AT 20 MILES FROM HOME. IF MY VEHICLE NEED IT, I NEED TO REPAIR NOW, OR THE SERVICE DEPARTMENT SHOULD PROVIDE TRANSPORTATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521152June 21, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE, WATER BEGAN TO SEEP OUT OF THE MAPLIGHTS AND DOWN BOTH A-FRAME PILLARS. PANORAMIC MOON ROOF STOPPED CLOSING ALL THE WAY AFTER A WIND STORM AND WAS OPEN ENOUGH TO CAUSE MAJOR LEAKAGE (UPWARDS OF 3 GALLONS OF WATER). I FEEL THIS IS DEFECTIVE AND COULD HAVE CAUSED A MAJOR ACCIDENT, AS TRAVELING AT HIGH RATE OF SPEED, THIS COULD HAVE RESULTED IN THE ROOF FLYING OPEN. MANUFACTURER HAS STATED IT IS NOT AN ISSUE THAT THEY PROVIDE ANY ASSISTANCE WITH, AND THE REPAIRS WILL BE OVER $7000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521160June 21, 2013
FUEL/PROPULSION SYSTEM
WHEN PUMPING GAS, IT DOES NOT AUTOMATICALLY SHUT OFF, AND THE GAS OVERFLOWS. I HAD IT LOOKED AT, AND THEY SAID THE ENTIRE GAS TANK WOULD NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520804June 20, 2013
ENGINE
I HAVE HEARD THIS IS A VERY COMMON PROBLEM WITH THE 3.7 JEEP MOTORS. FROM WHAT THE MECHANICS HAVE TOLD ME IS THE LIFTERS POP LOOSE IN THE HEAD AND THE ENGINE SOUNDS LIKE IT HAS BLOWN. THE LIFTER RATTLES AROUND IN THE CYLINDER HEAD MAKING ALL KINDS OF NOISE. MY FIRST ONE WAS IN I THINK 2007 ON PASSENGER SIDE AND THE LIFTER JUMPED. TO REPLACE THE BROKEN PARTS WAS OVER 600.00 AND MY SECOND ONE ON THE DRIVERS SIDE DESTROYED EVERYTHING IN THE CYLINDER HEAD. THE VEHICLE IS SITTING RIGHT NOW BECAUSE I DON'T HAVE THE MONEY TO FIX IT SO I DON'T KNOW IF THERE WAS EXTERNAL DAMAGE DONE AS WELL. THIS IS A VERY COMMON PROBLEM ON ALL OF THE JEEP BLOGS WITH THE 3.7 MOTOR IN MY 2003 JEEP LIBERTY AND SHOULD BE RECALLED TO FIX THE PROBLEM FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520853June 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V5270000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520907June 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) LETTER WAS RECEIVED SEVERAL MONTHS AGO AND THE REPAIR HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE AIR BAG FAILURE BUT WAS CONCERNED THE AIR BAG MIGHT DEPLOY. THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520890June 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520915June 20, 2013
AIR BAGS, POWER TRAIN, STRUCTURE, ENGINE
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AFTER RUNNING FOR A SHORT TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THE WATER PUMP HAD FAILED. THE CONTACT INQUIRED ABOUT NHTSA RECALL CAMPAIGN ID NUMBER: 13V121000 (AIR BAGS, POWER TRAIN AND STRUCTURE) BUT WAS INFORMED THAT THE ENGINE DAMAGE WAS NOT RELATED. THE FAILURE AND CURRENT MILEAGES WERE 87,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520920June 20, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT FUEL SPILLED TO THE GROUND WHEN THE FUEL TANK WAS FILLED. THE CONTACT ALSO STATED THAT THE FUEL TANK WAS NOT FILLED TO CAPACITY TO PREVENT THE FUEL FROM SPILLING. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATED FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520956June 20, 2013
AIR BAGS
THE AIR BAG LIGHT ON MY DASH WOULD COME ON AND OFF WHILE DRIVING AT ALL TIMES. I HAD IT LOOKED AT IN NOVEMBER 2012, THE DEALERSHIP WAS NOT SURE WHY THEY WERE LIGHTING UP WAS WHAT I WAS TOLD SO THE DEALERSHIP REPLACED 2 OF MY FRONT AIR BAG SENSORS CHARGING ME OVER $200. I RECEIVED A NOTICE ABOUT THE AIR BAG SENSOR RECALL AFTERWARDS IN JANUARY 2013. I STOPPED TODAY ( JUNE 20, 2013) TO CHECK ON GETTING IT FIXED AND THE DEALERSHIP HAD NO KNOWLEDGE OF WHEN THEY WILL GET THE PARTS FOR THIS RECALL. THIS IS THE 3RD DEALERSHIP I HAVE STOPPED AT ABOUT THE RECALLED PART AND FIXING IT. ALL I AM EVER TOLD IS THEY DON'T KNOW WHEN THE PARTS WILL COME IN AND TO CALL JEEP CORPORATE AND ASK THEM QUESTIONS I HAVE. OVER 6 MONTHS AGO NOW JEEP GAVE ME A NOTICE OF CONCERN ABOUT THIS RECALL OF THE AIR BAGS POSSIBLY DEPLOYING, I HAVE HAD ISSUES WITH MY AIR BAG SENSORS AND FEEL IT IS VERY RISKY TO CONTINUE DRIVING MY JEEP. I SPOKE WITH JEEP CORPORATE IN MARCH AND SHE SAID TO EXPECT THE PARTS TO BE RELEASED BY LATE APRIL. WELL THAT HAS NOT HAPPENED. WHAT IS THE REQUIRED TIME FRAME FOR AN AUTO MAKER TO NOTIFY OWNERS OF A RECALL AND THEN FIX IT? I FEEL THIS TIME FRAME ---- 6 MONTHS --- IS VERY UNREASONABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520594June 19, 2013
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY 2008 JEEP LIBERTY JUST AS THE AUTOMATIC SHUTOFF ENGAGES THE GAS COMES OUT OF THE FILL PIPE AND DOWN THE SIDE OF MY VEHICLE. IT DOES NOT MATTER WHERE I FILL UP THIS ALWAYS HAPPENS. I WAS BEGINNING TO THINK I WAS THE ONLY ONE WITH THIS PROBLEM BUT I SEE THERE ARE OTHERS. IN MY OPINION I FEEL THAT JEEP SHOULD CHECK THIS PROBLEM WITHOUT COST TO THE OWNERS AS A GESTURE OF GOOD PUBLIC RELATIONS. MY JEEP WAS PURCHASED IN NOVEMBER 2012 AS A PRE-OWNED VEHICLE FROM A JEEP DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520617June 19, 2013
FUEL SYSTEM, GASOLINE
FILLING UP THE FUEL TANK, THE AUTOMATIC FUEL DISPENSER DOES NOT STOP ALLOWING FUEL TO SPURT OUT. I LOSE ABOUT 1/4 -1/2 GALLON EVERY TIME. I SLOW FILL TO HELP ALLEVIATE, BUT IT DOESN'T ALWAYS WORK. CONSISTENT FUEL SPILLS ON THE PAVEMENT AND SIDE OF VEHICLE. ALSO GAS SMELL INSIDE VEHICLE AFTER FILLING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520619June 19, 2013
SEAT BELTS
BOTH DRIVER AND PASSENGER FRONT SEAT BELT LOCKING MECHANISM FAILED WITHIN TWO WEEKS OF EACH OTHER. THEY WOULD NOT LATCH BECAUSE THE RELEASE BUTTON STAYED IN THE RELEASE POSITION. THE ONLY WAY TO MAKE IT WORK WAS TO MANUALLY PULL THE BUTTON UP TO THE PRE-LOCK POSITION AND INSERT THE BELT LOCKING CLIP. I RECENTLY ORDERED TWO REPLACEMENT UNITS AT A COST OF $185.00. I LOOKED FOR USED ONES BUT SINCE JUST ABOUT EVERY JEEP IN THE SALVAGE YARDS ACROSS AMERICA WERE OUT BASED ON NEED. I HOPE THESE NEW ONES LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520607June 19, 2013
FUEL SYSTEM, DIESEL
2005 JEEP LIBERTY DIESEL. FUEL/WATER SEPARATOR LEAKS FUEL THROUGH THE HEATER ELECTRICAL LINES. KNOWN FIRE HAZARD THAT JEEP/CHRYSLER HAS NOT RECALLED. RAW FUEL RUNS OUT THE LIVE ELECTRICAL HEATER LINES. ENGINE WAS STALLING ON STARTUP. ODBII CODE CAME ON AFTER A MONTH OF THIS "FUEL LEAK SEVERE". IT WAS LOOSING PRIME WHILE SITTING DUE TO AIR LEAKING IN. FOUND FUEL LEAK ON PRE-HEATER CONNECTOR TO FUEL WATER SEPARATOR HOUSING. FOUND SOME BURNT AND MELTED PLASTIC WHERE CONNECTOR WAS. I FOUND NUMEROUS INCIDENTS OF THIS ON-LINE. I FOUND A PLETHORA OF INFO ON THIS AND THERE WEREN'T MANY OF THESE VEHICLES SOLD. IT SEEMS LIKE A SERIOUS ISSUE. CHRYSLER OBVIOUSLY KNOWS ABOUT THEIR MISTAKE, WHEN I CALLED THEM THEY WERE ABLE TO SELL ME A NEW SEPARATOR WITH AN UPDATED FUEL HEATER CONNECTION, FIXING THE KNOWN ISSUE. WITH NEW SEPARATOR, NO ISSUES. SHOULD BE RECALL. STALLING OUT ON HIGHWAY SPEEDS AND LOSING POWER. COULD HAVE BEEN A SERIOUS ACCIDENT. CHRYSLER TECHS COULDN'T FIX THE ISSUE WHEN I BROUGHT IT IN FOR REPAIR AND I SPENT OVER A $1000 ON OTHER REPAIRS THEY THOUGHT WERE CAUSING THE ISSUE BEFORE I FOUND THE INFO ONLINE ABOUT THE SEPARATOR ISSUE AND WE FOUND THE MELTED HEATER CONNECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520613June 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND THE DEALER WERE MADE AWARE OF THE RECALL NOTICE AND STATED THAT THE PART NEEDED TO CORRECT THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520615June 19, 2013
AIR BAGS, SUSPENSION, FUEL SYSTEM, GASOLINE
THERE ARE CURRENTLY 3 RECALLS ON MY LIBERTY. I HAVE MADE MULTIPLE ATTEMPTS TO GET SERVICE FOR THESE RECALLS FROM BCP JEEP DEALER IN SMYRNA, DELAWARE TO NO AVAIL. I AM TOLD OVER AND OVER THAT THE PARTS ARE ON BACK ORDER AND WE'LL CONTACT YOU WHEN THEY ARE AVAILABLE. I HAVE A RECALL ON MY AIR BAGS-THEY MAY DEPLOY DRIVING DOWN THE ROAD. MY AIR BAG LIGHT HAS BEEN BLINKING FOR YEARS, WHICH IS A SYMPTOM OF THIS RECALL. I ALSO HAVE A PART ON MY SUSPENSION THAT MAY BREAK DUE TO RUST. THAT RECALL IS 11 YEARS OLD AND STILL NOT FIXED. NOW I HAVE A RECALL ON THE FUEL TANK, WHICH MAY BURST INTO A BALL OF FLAMES IN A FENDER BENDER. I AM CURRENTLY DRIVING A DEATH TRAP AND CANNOT JUST GO TRADE THIS VEHICLE IN. I WANT JEEP TO TAKE RESPONSIBILITY FOR THESE RECALLS AND FIX THEM. I AM SICK AND TIRED OF THEM GIVING ME THE RUN AROUND. I CANNOT GIVE YOU EXACT DATES OF WHEN I CONTACTED BCP. I HAVE CALLED THEM MANY TIMES OVER THE YEARS. I ALSO TRIED TO CONTACT THE JEEP DEALER IN DOVER, DELAWARE AND SPOKE TO A VERY RUDE INDIVIDUAL WHO WAS NO HELP TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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