Jeep Liberty Complaints

8,882 consumer complaints on file.

#10621957August 13, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THERE WAS A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS EXTENSIVE CORROSION AND RUST. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BOTH BALL JOINTS AND THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 12E047000 (SUSPENSION ), 09V119000 (SUSPENSION), 06V288000 (SUSPENSION) AND 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622002August 13, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622030August 13, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622086August 13, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622092August 13, 2014
AIR BAGS
WHILE STOPPED AND FULLY AT COMPLETE REST, BOTH FRONT AIR BAGS SUDDENLY DEPLOYED CAUSING SCRAPES AND LACERATIONS TO DRIVER AND FRONT PASSENGER. THE M35 ORC FILTER CIRCUIT RECALL HAD BEEN PERFORMED 7 MONTHS PRIOR ON 1/11/14. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10622126August 13, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621607August 12, 2014
ELECTRICAL SYSTEM
IGNITION SWITCH TURNED OFF FOLLOWING A RIGHT HAND TURN. KEY CHAIN HAS A NUMBER OF KEYS HANGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621611August 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621742August 12, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621805August 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621870August 12, 2014
AIR BAGS, SUSPENSION, FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621470August 11, 2014
FUEL SYSTEM, GASOLINE
I RECEIVED NOTIFICATION ABOUT 4-5 MONTHS AGO OF A RECALL ON MY VEHICLES FUEL TANK SAYING THAT IN A CRASH IT MAY CATCH FIRE AND THAT A HITCH IS TO BE INSTALLED, THE NOTICE STATES I WOULD RECEIVE A FOLLOW UP CONTACT TO NOTIFY ME WHEN THESE PARTS BECAME AVAILABLE AND I HAVE HEARD NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621478August 11, 2014
SUSPENSION
WHEN ON VACATION GETTING READY TO DRIVE BACK HOME FROM NC TO NY TURNING INTO A PARKING LOT THE RIGHT FRONT BALL JOINT SNAPPED. WE HAD TO HAVE THE VEHICLE TOWED TO HAVE IT REPAIRED ONLY TO FIND OUT WHEN WE ARRIVED HOME AND I LOOKED UP ONLINE THAT THERE HAD BEEN AN PREVIOUS RECALL ON THIS THAT I WAS NEVER NOTIFIED OF. THE REPAIR TECH RIPPED THE "BETTER BRAND" MORE EXPENSIVE MOOG BRAND BOOT WHEN HE PUT IT ON AND DIDN'T TELL US. WE DIDN'T FIND OUT UNTIL ARRIVING HOME & THEN WE HAD TO TAKE IT TO ANOTHER SHOP 45 MIN AWAY TO HAVE IT REPAIRED AGAIN.. IF WE HAD BEEN NOTIFIED PREVIOUSLY WE WOULD HAVE HAD THIS TAKEN CARE OF PRIOR TO AND HAD IT FIXED THE RIGHT WAY. THANKFULLY WE WERE PULLING INTO A GAS STATION PARKING LOT AT THE TIME OF THE INCIDENT AND NOT 20 MIN LATER WHEN WE WERE DRIVING 65 MPH DOWN THE HIGHWAY OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621494August 11, 2014
POWER TRAIN
TL* THE CONTACT OWNED A 2005 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE TRANSMISSION SLIPPED AND BECAME STUCK IN THIRD GEAR. THE CONTACT NOTICED SMOKE NEAR THE REAR OF THE VEHICLE AND FLAMES RISING UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10619581August 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE FUEL TANK LEAKAGE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE WAITED FOR WEEKS, ONLY TO BE TOLD BY THE DEALER, THE PARTS WERE NOT AVAILABLE. FEARING FOR HER SAFETY, SHE TOOK CARE OF THE PROBLEM BY HAVING A TRAILER HITCH INSTALLED WHICH WOULD PROTECT THE GAS TANK. THE CONSUMER IS SEEKING REIMBURSEMENT. RECALL # 13V252000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621392August 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/22/14*LJ UPDATED 2/23/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621442August 11, 2014
AIR BAGS
I HAVE RECEIVED TWO NOTICES TO REPAIR MY CAR N46 AND M35. I'LL MAKE THIS SHORT AND BRIEF. EVERY TIME I CALL FOR AN APPOINTMENT THEY DO NOT HAVE THE PARTS AND COULD CARE LESS IF MY CAR GETS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621188August 10, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
2YEARS AGO WAS TOLD MY DAUGHTERS JEEP WAS NOT SAFE IF HIT FROM BEHIND DUE TO GAS TANK.THEY SAID THEY WOULD INSTALL A RECEIVER TO BLOCK IMPACT AREA .I KEEP GETTING THE RUN AROUND ON WHEN I CAN GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621150August 9, 2014
SUSPENSION, STEERING
WHILE DRIVING TO MY DAUGHTER'S SCHOOL ON 08/08, I HEARD A LOUD POP WHILE TURNING ONTO A MAJOR SECONDARY ROAD. THE FRONT END ON PASSENGER SIDE DROPPED ON THE TIRE AND I LOST CONTROL OF THE VEHICLE (THE STEERING WHEEL GOT SHAKY AND WOBBLY) AND I WAS FIGHTING TO MAINTAIN CONTROL OF THE VEHICLE WHICH ALMOST COST ME TO FLIP OVER. I WAS ABLE TO BRING THE VEHICLE TO A STOP IN THE MEDIUM. IN ACCESSING THE DAMAGE, MY FRONT TIRE IS PARTIALLY FLAT, MY FRONT END BUMPER IS LAYING HEAVILY ON THE WHEEL ON THE RIGHT SIDE WHICH IS CAUSING THE TRUCK TO LEAN. THE VEHICLE WAS TOWED TO MY HOME WHERE THE TOW TRUCK DRIVER ASSESS THE BALL JOINT ON THE RIGHT SIDE HAD DISMANTLED. I'M AWARE THERE IS NO RECALL FOR THIS YEAR BUT FROM THE PREVIOUS YEARS, THERE HAS BEEN RECALLS FOR THE SAME PROBLEM EXPERIENCED BY OTHER JEEP DRIVERS. I IMPLORE YOU TO INVESTIGATE THIS PROBLEM BECAUSE I ALMOST LOST MY LIFE ON YESTERDAY AND COULD HAD POSSIBLY HURT OTHERS IN THE PROCESS. I QUITE SURE CHRYSLER INC HAS BEEN RECEIVING COMPLAINTS ABOUT THIS BUT HAS FAILED TO HELP CONSUMERS. BECAUSE OF THIS, I'M WITHOUT A VEHICLE AND HAVE TO FIND OTHER MEANS OF TRANSPORTATION. PLEASE INVESTIGATE THIS BEFORE SOME ONE LOSES HIS OR HER LIFE BEHIND THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620897August 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
THIS IS CONCERNING RECALL N46/NHTSA 13V-252. WE RECEIVED THE NOTICE IN JAN. 2014 AND WERE TOLD CHRYSLER WOULD CONTACT US WHEN PARTS WERE AVAILABLE FOR THE RECALL. I CONTACTED CHRYSLER IN APRIL 2014 AND AGAIN WAS TOLD WE WOULD BE CONTACTED. AS OF TODAY, 8/8/2014 WE STILL HAVE NOT RECEIVED ANY WORD ON THE RECALL. I AM CONCERNED ABOUT THE SAFETY OF THE JEEP. CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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