Jeep Liberty Complaints

8,882 consumer complaints on file.

#10628424August 26, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628448August 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). HOWEVER, THE AIR BAG LIGHT WAS STILL ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 158,659.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628521August 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 183,000. UPDATED 9/29/14*CN UPDATED 02/25/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628531August 26, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. THE CONTACT WAS UNABLE TO SEE THE ROAD CLEARLY BUT CONTINUED TO DRIVE HOME USING THE FOG LIGHTS ONLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE COMBINATION HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628547August 26, 2014
POWER TRAIN, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THERE HAS BEEN AN INTERMITTENT ISSUE WHERE THE CHECK ENGINE LIGHT COMES ON FOLLOWED BY THE TRACTION CONTROL LIGHT (USUALLY AFTER MAKING A LEFT HAND TURN.) WHEN THIS FIRST STARTED THE VEHICLE WAS STILL UNDER WARRANTY, AND WENT TO JEEP. THEY HAD OUR LIBERTY FOR SEVERAL DAYS AND SWAPPED OUT THE CAM AND CRANKSHAFT SENSORS TO "FIX" THIS PROBLEM. THE CAR AGAIN WAS ACTING UP WITHIN A MONTH OR SO, AND WHEN WE CALLED THE DEALER BACK TO BRING IT BACK IN THEY ADVISED US THAT THE EXTENDED WARRANTY THAT WE PAID A LOT OF MONEY FOR WAS NOW EXPIRED. I TOOK IT TO A LOCAL AUTO PARTS STORE TO HAVE THE CODES READ. IT WAS AGAIN CODE C121C, IN CONJUNCTION WITH THE CODES RELATING TO FAULTY CAM AND CRANKSHAFT SENSORS. SINCE THE SERVICE DEPARTMENT STATED THAT THEY REPLACED THE CAM AND CRANKSHAFT SENSORS. I REPLACED THE NEEDED PARTS AND THIS LASTED MAYBE 20 MILES, PRIOR TO THE LIGHTS COMING BACK ON. I ATTEMPTED TO REPLACE THEM A SECOND TIME THINKING I MAY HAVE GOTTEN A DEFECTIVE PART OR TWO, BUT IT WOUND UP BEING THE SAME END RESULT; ABOUT 10-20 MILES IN THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHTS CAME ON. THIS PREVENTED THE VEHICLE FROM SHIFTING INTO OVER DRIVE, IT PREVENTS THE VEHICLE FROM ACCELERATING AT A NORMAL SPEED, AND ABOVE 50 MPH THE WHOLE VEHICLE WILL WILDLY SHUTTER WHEN YOU LET YOUR FOOT OFF THE GAS. JEEP WILL NOT WARRANTY THE DRIVE TERRAIN EVEN THOUGH THE STATE THE VEHICLE SHOULD HAVE A 100K MILE WARRANTY ON THE DRIVE TERRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628026August 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED THE DEALER FOR SEVERAL MONTHS, BUT WAS UNABLE TO SCHEDULE A RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628055August 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628062August 25, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION
MY COMPLAINT IS WITH THE CHRYSLER RECALL N46/NHSTA 13V-252. I RECEIVED TWO (2) RECALLS -ONE LAST DEC. 2013 AND IN AUGUST 2014 FOR THE REAR STRUCTURE REINFORCEMENT. I CALLED 2JEEP/CHRYSLER DEALERS AND WAS TOLD THAT THEY WERE ONLY PROVIDED 5 TRAILER HITCHES AND HAD A WAITING LIST OF 55. I WAS TOLD TO CALL BACK IN MID-SEPTEMBER. THIS RECALL IS A JOKE. I CALLED CHRYSLER RECALL ASST. CENTER AND SPOKE WITH TAYLOR AND WAS TOLD THAT THE TRAILER HITCHES WERE STILL BEING MANUFACTURED AND THAT THE HITCHES AND SUBSEQUENT REPAIRS SHOULD BE DONE WITHIN TWO (2) YEARS. THIS IS UNACCEPTABLE. I WAS TOLD WHEN I GOT THE FIRST RECALL NOTICE TO WAIT FOR THE SECOND THAT THE PARTS WOULD BE AVAILABLE AND THEY ARE NOT. I BELIEVE CHRYSLER IS NOT ACTING IN GOOD FAITH TO ITS CUSTOMERS AND HAS NO INTENTION OF REPLACING THE RECALLED ITEMS. I BELIEVE THAT THEY ARE JUST WAITING FOR THE JEEPS IN QUESTION TO DISAPPEAR AND GO TO JUNK YARDS. THEY HAVE NO INTENTION IN FIXING THE PROBLEM. THE PROBLEM WITH THE REAR STRUCTURE REINFORCEMENT IS JUST TOO EXPENSIVE FOR THEM TO FIX. I FEEL RIGHT NOW THAT THE END RESULT OF THIS RECALL THAT ONLY 10% OF THE JEEPS IN QUESTION WILL ACTUALLY BE REPAIRED. I HAVE NEVER GONE THROUGH SUCH A LONG, DECEITFUL RECALL BEFORE. I HAVE ZERO FAITH IN CHRYSLER DOING THE RIGHT THING WITHOUT ANOTHER GOVERNMENTAL COURT ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628125August 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628143August 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628200August 25, 2014
WHEELS, STEERING
I WAS ATTEMPTING TO SLOWLY REVERSE OUT OF A PARKING SPACE WHEN I HEARD A REALLY LOUD NOISE AND MY VEHICLE JOLT. I STOPPED AND PLACED THE VEHICLE ON PARK, I GOT OUT OF MY VEHICLE AND CHECK THE OUTSIDE AND UNDER THE VEHICLE AND DID NOT SEE ANYTHING OUT OF THE NORM. HOWEVER, WHEN I AGAIN PUT THE CAR ON DRIVE, THE NOISE BECAME LOUDER AND MY VEHICLE JOLTED. I PROCEEDED TO VERY SLOWLY PARK THE CAR AGAIN AND TURN OFF. WHEN THE TOW TRUCKER DRIVER ARRIVED AND LOOKED AT THE VEHICLE, HE SAID THAT THE BALL JOINT HAD SOMEHOW HAD SEPARATED OR BROKEN OFF FROM ITS CONNECTION. HE SAID THAT IN ORDER TO TOW IT, HE WOULD HAVE TO SLOWLY MOVE IT ONTO HIS TRUCK AND IN DOING SO THE TIRE WILL COME OFF ALL TOGETHER WHICH WOULD CAUSE DAMAGE TO THE FRONT END OF THE VEHICLE. AS HE SAID, THE JEEP TITLED FORWARD AND CRACKED AND BROKE THE FRONT END PLASTIC TIRE COVER. I PROCEEDED TO GET THE VEHICLE TOWED TO MY HOUSE, THEN RESEARCHED RECALLS ON JEEPS AND FOUND OUT THAT MY CAR HAD A RECALLS ON IT. I THEN GOT MY VEHICLE TOWED TO A CHRYSLER/JEEP DEALER IN DOWNEY CA, WHERE WE WHERE TOLD THAT THEY WOULD FIX THE RECALLS BUT WOULD NOT FIX THE DAMAGE ON THE OUTSIDE OF THE VEHICLE. [XXX] THE SERVICE EMPLOYEE, SAID THAT WE SHOULD HAVE TAKEN THE CAR TO A DEALERSHIP SOONER TO GET FIX, I LET HIM KNOW THAT YES I WOULD HAVE IF I HAD KNOWN IT HAD A RECALL. THE DAMAGED THAT HAPPEN TO THE FRONT END OF THE VEHICLE WAS A DIRECT RESULT OF THE BALL JOINT RECALL AND IT SHOULD BE COVERED AND FIX BY THE CHRYSLER/JEEP DEALERSHIP WITHOUT CHARGE. IF THE BALL JOINT ISSUE WOULD OF HAPPENED WHILE IN THE STREET OR THE FREEWAY, MYSELF AND OTHERS COULD HAVE BEEN SERIOUSLY HURT OR KILLED, SO I DON'T UNDERSTAND WHY THE DEALERSHIP IS NOT WILLING TO COVER THE FULL DAMAGE OF MY VEHICLE WHEN IN REALITY IT COULD HAVE BEEN FAR WORSE AND THEY WOULD HAVE BEEN HELD ACCOUNTABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628209August 25, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE EXTERIOR LIGHTING ON THE VEHICLE FLICKERED AND BECAME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628245August 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627759August 23, 2014
SEAT BELTS
I WAS SITTING IN LINE AT THE PHARMACY MY 12 YEAR OLD SON WAS SITTING IN THE REAR DRIVERS SIDE SEAT WITH SEAT BELT ON THE SEAT BELT BEGAN TIGHTENING AS HE CHANGED POSITION AND EACH TIME HE BREATHED IT TIGHTENED AROUND HIS CHEST HE COULDN'T BREATHE AND RUSHED HIM TO THE FIRE STATION 1 BLOCK AWAY WHERE THEY CUT THE SEAT BELT, OTHER THAN BEING ABLE NOT TO BREATHE THERE WAS NO OTHER INJURY THANKS TO MY QUICK ACTION. WE TRIED TO RELEASE THE SEAT BELT AND IT WOULD NOT RELEASE. THE FRONT DRIVERS SIDE SEAT BELT STICKS AND SOMETIMES YOU GET STUCK AND HAVE TO RELEASE IT WITH A SMALL STICK LIKE OBJECT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10627671August 23, 2014
AIR BAGS
NONE OF THE RECALLS ARE BEING FIXED I HAVE BEEN TO JEEP PLACE IN CLAREMONT NH AND IN SPRINGFIELD VT AND ALL THEY CAN SAY IS WE DONT HAVE THE PARTS FOR IT NOW HOW SAFE AM I SURPOSE TO FEEL WHEN THEY SELL THESE VEC AND DONT FIX THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627372August 22, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER :13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627374August 22, 2014
FUEL/PROPULSION SYSTEM
I AM COMPLAINING BECAUSE LIKE 2 YEARS AGO A RECALL WAS ISSUED FOR MY JEEP LIBERTY 2005, DUE TO DESIGN DEFECT OF PLACING THE FUEL TANK AT THE END OF THE VEHICLE. SUPPOSED TO BE ADDRESSED BY ADDITION OF A TRAILER HITCH. I HAVE HEARD NOTHING FURTHER IN THESE 2 YEARS. NO NOTICE OF RECALL, NO NOTICE OF HOW TO GET IT WORKED ON. HOW LONG CAN THIS BE IGNORED BY CHRYSLER? DO THEY HAVE ANY INTENTION OF ABIDING BY THE DECISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627596August 22, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE. STRUCTURE ). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627598August 22, 2014
SUSPENSION, SERVICE BRAKES
I WAS IN STOP-AND-GO COMMUTE TRAFFIC TRAVELING APPROXIMATELY 15 MPH. TRAFFIC STARTED MOVING A LITTLE FASTER WHEN THE CAR IN FRONT OF ME BRAKE HARD, I PRESSED HARD ON THE BRAKE PEDAL AND MY JEEP LURCHED FORWARD BEFORE BRAKING HITTING THE CAR IN FRONT OF ME. THE ROAD WAS DRY AND THERE WERE NO SKID MARKS.THE WAY THE JEEP LURCHED FORWARD IT FELT LIKE THE BRAKE PADS WERE WORN OUT OR THE ROTORS WERE WARPED OR THE SHOCKS WERE FAULTY. WE HAD BOUGHT THE JEEP LIBERTY NEW LESS THAN ONE YEAR EARLIER. I WAS ABLE TO DRIVE THE JEEP HOME. THAT WAS A FRIDAY AND BY MONDAY MY STOMACH BECAME SO DISTENDED I COULD BARELY MOVE. I HAD BEEN IN CONTACT WITH KAISER ADVICE NURSES THROUGHOUT THE WEEKEND AND THAT MONDAY I WAS HOSPITALIZED. 2 WEEKS IN THE HOSPITAL RESULTED IN THE FIRST OF 3 SURGERIES THAT CHANGED MY LIFE AND MY FAMILIES LIFE PERMANENTLY. SURGERY 1 WAS AN ILLEOSTOMY IN JULY 2007, SURGERY 2 WAS J-POUCH SURGERY IN DECEMBER 2007. SURGERY 3 WAS ABDOMINAL RECONSTRUCTION SURGERY IN SEPTEMBER 2013. I HAVE PERMANENT NERVE DAMAGE IN MY STOMACH, PAINFUL SCAR TISSUES THROUGHOUT MY UPPER TORSO, A DEGENERATING DISC IN MY LOWER BACK AND ONGOING ABDOMINAL AND HIP PAIN. THE PHYSICAL AND EMOTIONAL TOLL THIS HAS HAD ON MY FAMILY IS TREMENDOUS. MY 2006 JEEP LIBERTY HAS BEEN DETERMINED TO BE A LEMON BY THE STATE OF CALIFORNIA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10626966August 21, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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