Jeep Liberty Complaints

8,882 consumer complaints on file.

#10666951December 17, 2014
STRUCTURE
LETTER FROM SENATOR REED ON BEHALF OF CONSTITUENT RE 2008 JEEP LIBERTY SKY SLIDER. *SMD THE CONSUMER STATED THE ROOF WAS FIXED UNDER WARRANTY FOUR YEARS AGO. NOW, THE CABLES ON THE ROOF NEED TO BE REPLACED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664793December 17, 2014
FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664592December 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664599December 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664666December 16, 2014
VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIPM FAILED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD DECREASE IN SPEED AND THE CRUISE CONTROL WOULD SHUT OFF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664406December 15, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664130December 14, 2014
AIR BAGS
DID NOT START IN THE MORNING, WAS COMPLETELY DEAD, CHECK THE BATTERY AND IT WAS 12.42 VOLTS,CHECK THE FUSES AND THE RELAYS (SWITCH SOME OF THEM TO SEE FOR ANY CHANGES ) AND THEY WERE OK TOO. TO KEEP THE STORY SHORT, IT WAS THE STARTER, BUT WHEN I WAS TRYING TO START THE CAR NOTICED THAT WHEN LEAVING THE KEY ON IN THE LAST CLICK PRIOR TO START POSITION, LIKE 10 SECONDS LATER THE AIRBAG LIGHT CAME ON MAKING A SOUND AND STAYS ON ALL THE TIME. WHEN I TOOK THE KEY OUT NOTICED THAT THE FUEL GAUGE MOVED TO THE FULL POSITION, PUT THE KEY AGAIN AND WENT FROM FULL TO EMPTY AND THEN START MOVING TO THE ACTUAL FUEL QUANTITY. I NOTICED THAT IF I TOOK THE KEY BEFORE THE SOUND AND LIGHT OF THE AIBAG, THE GAUGE WORKS FINE, SO WHEN I AM DRIVING AND HAVE TO STOP I TURN OFF THE CAR AND THE GAUGE MOVE TO FULL AGAIN SO I HAVE TO PUT THE KEY ON AND TOOK IT OUT BEFORE THE SOUND AND LIGHT OF THE AIRBAG CAME OUT AGAIN TO "RESET THE GAUGE TO NORMAL POSITION ". ONE OTHER THING MY POWER LOCKS DID NOT WORK WITH THE BEEPER OR WITH THE BUTTONS WHEN THE CAR IS TURN OF OFF. ONLY WORKS WHEN THE KEY IS IN THE CYLINDER AND IN THE POSITION PRIOR TO START THE ENGINE, WORKS ON BOTH THE BEEPER AND THE BUTTONS, ALL OF THIS HAPPENS IN THE SAME DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664176December 14, 2014
AIR BAGS
I TOOK MY JEEP IN TO HAVE RECALL FIXED AND THEY MESSED UP MY 4 WHEEL DRIVE AND TOLD ME THAT I HAVE TO PAY TO GET IT FIXED I DONT KNOW WHY THEY MESSED WITH IT BECAUSE ALL THEY WERE SUPPOSE TO DO WAS PUT A HITCH ON THE BACK OF MY JEEP AND REWIRE MY AIR BAG I HAVE THEM GO BACK AND FIX MY 4 WHEEL DRIVE LINKAGE IT WAS NOT MESSED UP WHEN I TOOK IT IN FOR THEM TO JUST DO MY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663507December 11, 2014
FUEL SYSTEM, GASOLINE
FOR ABOUT THE LAST 2 YEARS, EVERY TIME I FILL THE GAS TANK TO FULL I GET FUEL SPRAY. I THOUGHT IT MIGHT BE STATIONS PUMP HANDLE BUT IT HAPPENS AT ANY STATION ALL THE TIME. I ALSO RECEIVED A SAFETY RECALL FOR THE HITCH RECEIVER. I TOOK IT INTO THE DEALER AND THEY SAID NO PROBLEM. I WAS UNDER THE IMPRESSION FROM THE NOTICE THAT THE AFTERMARKET UNIT WOULD BE REPLACED WITH A FACTORY UNIT. I PURCHASED THIS VEHICLE USED WHEN IT WAS 3 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663565December 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663571December 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663584December 11, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V25200 (STRUCTURE, GASOLINE AND FUEL PROPULSION SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663725December 11, 2014
ELECTRICAL SYSTEM
I WAS DRIVING TO MY DAD'S FOR THANKSGIVING, AND ON THE PA TURNPIKE MY JEEP SUDDENLY DROPPED FROM 60MPH TO 20MPH AND UNDER THE HOOD LOOKED LIKE SMOKE. I IMMEDIATELY PULLED OVER AND POPPED THE HOOD AND NOTICED THE WHOLE DRIVER'S SIDE NEAR THE BATTERY WAS ENGULFED IN FLAMES. I IMMEDIATELY CALLED 911 BUT BECAUSE I WAS ON THE TURNPIKE THEY CAME FIRST. I HAD LEFT MY HOOD UP AND BECAUSE IT WAS RAINING THE FIRE WENT OUT. THE TURNPIKE OFFICIAL CANCELLED THE FIRE TRUCK AND WE WAITED FOR THE TOW TRUCK. THE JEEP WAS TOWED TO THE CLOSEST GARAGE TO MY HOUSE BUT THEY HAVE HAD IT OVER 2 WEEKS AND I AM CONCERNED THAT THEY MIGHT NOT KNOW HOW TO FIX IT. I SAW A SIMILAR PROBLEM ON A JEEP CHAT ROOM AND THIS GUYS JEEP WAS TOTALED BECAUSE HE HAD TO WAIT FOR THE FIRETRUCK AND THEY HAD TO PUT OUT THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663736December 11, 2014
SERVICE BRAKES
BOTH TIMES I WAS SLOWING DOWN FOR A RED LIGHT AND ALMOST REAR ENDED ANOTHER CAR. I FELT THE BRAKES FAILED AND THE CAR SEEMED TO ACCELERATE AND OR THE GAS PEDAL STUCK. I CALLED JEEP AND THEY SAID THERE WAS NO RECALL/ISSUES AND I SAW WHERE MY YEAR/MODEL WAS REPORTED TO HAVE A RECALL FOR A BRAKE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663737December 11, 2014
AIR BAGS
CHRYSLER CASE NUMBER [XXX] JEEP LIBERTYOWNER [XXX]: BROUGHT JEEP VEHICLE INTO THE DEALERSHIP (BEDARD BROTHERS MA.) IN MARCH OF THIS YEAR. VEHICLE FAILED INSPECTION (SAFETY/AIRBAG). DEALERSHIP DETERMINED THAT THE VEHICLE NEEDED A CLOCK SPRING REPLACEMENT. CHRYSLER IS UNABLE TO REPLACE THIS PART (WAITING @1 YEAR). UNABLE TO PERFORM REPAIR TO VEHICLE BECAUSE CLOCK SPRING PART IS UNAVAILABLE - CAN'T BE FOUND ANYWHERE - CHRYSLER PROCUREMENT FAILURE. CAR IS UN-DRIVABLE. THIS VEHICLE IS ONE OF FOUR HUNDRED ACROSS THE COUNTRY WAITING FOR THIS PART. RECEIVED ABSOLUTELY NO ASSISTANCE FROM CHRYSLER OR DEALERSHIP. HAD TO SCRAP CAR. LOST A LOT OF MONEY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663343December 10, 2014
STEERING, SUSPENSION, WHEELS
THE LOWER CONTROL ARM AND BALL JOINT FAILED PER F 23 RECALL OF JEEP CHRYSLER AND DAMAGED THE TIRE AND RIM WHICH HAD TO BE REPLACED. WE FILED A CLAIM WITH CHRYSLER CUSTOMER ASSISTANCE ON AUG 20, 2014 AND THEY WERE PROCESSING IT AND TOLD US THEY WOULD REIMBURSE THE $1146.83 NOT LATER THAN OCT 20, 2014. WE HAD NOT HEARD ANYTHING FROM CCASSISTANCE SO WE TELEPHONED TODAY. BRAD, THE AGENT, COULD NOT FIND ANY RECORD AND ALSO SAID THAT THE RECALL WAS COMPLETED AND THAT THERE WOULD NOT BE ANY REIMBURSEMENT TO US FOR THE REPAIRS WE HAD TO MAKE. THAT IS NOT IN ACCORD WITH THE RECALL AND FURTHERMORE, THE LOWER CONTROL ARM AND BALL JOINTS FAILED AGAIN ON AUGUST 18, 2014 AND THE SAFFORD CHRYSLER JEEP DODGE OF SPRINGFIELD VIRGINIA REPLACED THE CONTROL ARMS AND BALL JOINTS ON BOTH THE LEFT AND RIGHT SIDE UNDER A F23 RECALL WARRANTY AT NO CHARGE TO US. WE REQUEST THAT NHTSA CONTACT CHRYSLER AND REQUIRE THEM TO REIMBURSE US FOR THE $1146.83 WHICH WE PAID OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663361December 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT MENTIONED THAT THE DEALER ONLY VISUALLY INSPECTED THE REAR MOUNTING BOLTS AND FAILED TO REPLACE THEM. BOTH THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE SITUATION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658510December 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
CHRYSLER JEEP SAFETY RECALL NOTIFICATION THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. *MW THE CONSUMER STATED IT HAS BEEN OVER A YEAR SINCE SHE RECEIVED THE RECALL, AND THE PARTS WERE STILL NT AVAILABLE. RECALL# 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663371December 10, 2014
FUEL SYSTEM, GASOLINE
MY GAS TANK OVERFLOWS WONT SHUT OFF AT THE PUMP BEEN RECALLED 2 TIMES I TOOK IT IN SET THERE FOR ABOUT 2 HOURS THEY SAID THEY WOULD GET IN TOUCH WITH ME BEEN MONTHS AGAIN TWIN CITY DODGE IN LAFAYETTE SUPPOSE TO PUT A HITCH BEHIND TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663451December 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT EXPRESSED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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