Jeep Liberty Complaints

8,882 consumer complaints on file.

#10671997January 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672019January 12, 2015
AIR BAGS
AIR BAG LIGHT HAS BEEN REPEATEDLY TURNING ON AND OFF. THERE'S ALSO A BURNING SMELL WHEN IT COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671527January 10, 2015
AIR BAGS
TWO VEHICLES TRAVELING NORTH BOUND ON A HIGHWAY WITH A SPEED LIMIT POSTING OF 50MPH. WE WERE HIT ON THE PASS. SIDE FRONT FENDER, SENDING US HEAD-ON INTO A CONCRETE BARRIER, SENDING US AIR BORN AND SPUN AROUND, COMING DOWNWARD, LANDING NOSE FIRST BACK ONTO THE HIGHWAY, STRIKING THE OTHER VEHICLE UPON LANDING, AND SLID ANOTHER 100 YARDS INTO THE RIGHT SIDE EMERGENCY LANE OF THE HIGHWAY. PASS. WAS CUT OUT OF THE VEHICLE BY EMS. BOTH OCCUPANTS TAKEN TO HOSP. ONE OF THE SEVERAL INJURIES WAS A LACERATION TO THE NECK OF THE PASS. FROM THE SEATBELT, LEAVING A PERMANENT SCAR. NONE OF THE AIRBAGS DEPLOYED! PASS. ALSO RECEIVED CERVICAL AND LUMBAR INJURIES AND BRUISED LEFT KNEE. DRIVER RECEIVED RIGHT & LEFT SHOULDER, RIGHT UPPER & LOWER QUADRANT, AND NECK TRAUMA. BOTH OCCUPANTS ARE HAVING CONTINUOUS HEADACHES TO DATE. BOTH OCCUPANTS HAVE BEEN FIRE & RESCUE FOR OVER 35 YEARS EACH, THE AIRBAGS SHOULD HAVE GONE OFF! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10671555January 10, 2015
FUEL/PROPULSION SYSTEM
WHILE REFUELING THE VEHICLE, THE AUTO GASOLINE SHUTOFF FAILED TO WORK AND GAS SPILLED ALL OVER THE VEHICLE AND GROUND. THIS HAS HAPPENED SEVERAL TIMES AND APPEARS TO BE A DEFECT. OUR CHRYSLER TOWN & COUNTRY WORKS FINE AT THE SAME GAS STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671272January 9, 2015
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM THE POWER STEERING PUMP. THERE WAS ALSO FLUID LEAKING AND THE PRESSURIZED HOSES WERE RUBBING TOGETHER. THE FAILURE RECURRED ON MULTIPLE OCCASIONS AND THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671434January 9, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/17/15*LJ THE CONSUMER STATED THE PART WAS INSTALLED ON FEB 19, 2015. UPDATED 03/23/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670904January 8, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THIS COMPLAINT IN REGARDS TO THE BLOWER MOTOR. I CONTACTED CHRYSLER ABOUT THE BLOWER MOTOR ON MY JEEP BECAUSE THIS IS THE SECOND TIME I'VE HAD A PROBLEM WITH IT. THE FIRST TIME WAS TAKEN CARE OF BECAUSE IT WAS STILL UNDER WARRANTY AFTER MY PURCHASE IN 2014. BUT IT HAS GONE OUT AGAIN. THIS TIME THE BLOWER MOTOR HAD GOTTEN SO HOT THAT IT MELTED THE WIRE CASING OF THE WIRES. THIS COULD HAVE CAUSED A FIRE. THE COMPANY SAID THAT SINCE IT'S NOT UNDER WARRANTY IT'S NOT THERE PROBLEM. I FEEL THAT SOMEONE SHOULD LOOK INTO THE PROBLEM WITH THE BLOWER MOTORS. I HAD ALSO CONTACTED THE DEALERSHIP BECAUSE THERE HAD BEEN A RECALL ON TRAILER HITCH. WHILE I WAS ON THE PHONE WITH THEM I ASKED ABOUT THE BLOWER MOTOR. THEY SAID THAT THERE WASN'T A RECALL ON IT. BUT THE PERSON I SPOKE TO HAD SAID HE HAS THE SAME VEHICLE AND THE SAME THING HAPPENED TO HIM AND THAT HE HAD TO PAY FOR THE REPAIRS. THIS IS AN OBVIOUS PROBLEM WITH THIS MODEL BLOWER MOTOR AND CHRYSLER SHOULD TAKE IT SERIOUSLY BEFORE SOMEONE GETS INJURED OR KILLED BECAUSE IT STARTS A FIRE. I WAS JUST LUCKY ENOUGH THAT MINE DIDN'T CATCH FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670973January 8, 2015
ELECTRICAL SYSTEM
VEHICLE WAS PARKED AND TURNED OFF. CAR ALARM SOUNDED DUE TO LOUD VIBRATION NOISE NEARBY. WHEN WENT OUT TO CAR TO RESET, THE DASH LIGHT INDICATED REAR GATE LIFT OPEN. CHECKED GATE AND IT WAS SECURELY LATCHED, AS WAS THE WINDOW. RESET ALARM AND WENT BACK INSIDE. I WAS NOTIFIED AGAIN THAT ALARM WAS SOUNDING AND HAD TO TURN THE ALARM OFF COMPLETELY. KEPT GETTING WARNING THAT GATE LIFT WAS OPEN WHICH IT WAS NOT. INTERIOR DOME LIGHT KEPT COMING ON. STARTED CAR AND SHUT IT OFF AFTER SEVERAL MINUTES..GATE LIFT INDICATOR STILL SHOWING UP. FINALLY GAVE UP AND IGNORED IT AFTER HAVING OPENED AND SHUT GATE AND SEPARATE WINDOW LATCHES SEVERAL TIMES. THE LIGHT FINALLY WENT OUT AFTER SEVERAL HOURS...NEITHER THE GATE OR THE WINDOW WERE EVER FOUND TO NOT HAVE BEEN SECURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671143January 8, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670602January 7, 2015
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-03-15 *BF THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. UPDATED 02/18/15*JB ...UPDATED 05/14/15 *BF UPDATED 05/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670614January 7, 2015
FUEL SYSTEM, GASOLINE
HELLO I HAVE AN 2002 JEEP LIBERTY AND I HAVE A RECALL ABOUT THE FUEL TANK ON MY VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. THE RECALL WAS ON DEC 11 2013 AND I RECEIVED THE NOTICE IN JAN 2013. I CALLED THE DEALERSHIP AND STATED CALL BACK WHEN I GET THE 2ND NOTICE WHICH WAS IN JULY 2013. I CALLED AND THEY SAID THEY WILL ORDER THE PART. TO THIS DATE I HAVEN'T HEARD FROM THEM. I DIDN'T REALIZE THAT THE RECALL WOULD TAKE THIS LONG CAN YOU HELP ME PLEASE. I DID SUBMIT A COMPLAINT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BUT HAVEN'T HEARD FROM ANYONE BACK....UPDATED 05/14/15 *BF *TR UPDATED 9/13/2013*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670779January 7, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670825January 7, 2015
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
COOLANT LEAK- TOOK TO CARMAX SERVICE IN HILLSIDE,IL FOR DIAGNOSIS INFORMED THAT THE COOLANT WAS LEAKING FROM WATER PUMP. SERVICE CONSULTANT INFORMED ME THAT HE SPOKE TO A GUY FROM JACK PHELAN DEALERSHIP IN COUNTRYSIDE, IL AND WAS INFORMED THAT BY SEARCHING MY VIN NUMBER IN THERE DATABASE THAT THERE IS A RECALL ON THE WATER PUMP FOR MY 2010 JEEP LIBERTY. STATES THAT COOLANT LEAKS FROM WEEP HOLE IN WATER PUMP, WAS THEN INFORMED THAT I CAN BRING MY VEHICLE IN TO BE SERVICE AT NO CHARGE BECAUSE OF THIS RECALL. COULD NOT FIND ANY INFO ONLINE OR NHTSA WEBSITE SO THAT'S WHY I AM FILING A COMPLAINT SO A RECALL CAN BE ADMINISTERED TO INFORM OTHER JEEP LIBERTY OWNERS OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670504January 6, 2015
VEHICLE SPEED CONTROL, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
MAKING A LEFT TURN ONTO A MAJOR ROUTE AT 30 MPH WHEN ALL OF A SUDDEN THE VEHICLE TAKES OFF ON IT'S OWN AND BEGINS TO SWERVE PICKING UP SPEED WHILE BOTH MY FEET ARE OFF OF THE PEDALS. IT HITS ONE CONCRETE WALL ON A BRIDGE AND PROCEEDS TO CROSS YELLOW LINE PICKING UP MORE SPEED BEFORE SMASHING STRAIGHT INTO OTHER CONCRETE WALL. IT'S THE ONLY THING THAT STOPPED THIS VEHICLE FROM CONTINUING ON. AIR BAGS WENT OFF AND SPLIT EXPELLING STRANGE ODOR. A JEEP DEALER COMMENTED THAT EITHER A SENSOR WENT OR ACCELERATOR PEDAL HAD STUCK. I COULD NOT STRAIGHTEN THE VEHICLE OUT BY STEERING AT ALL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10670161January 5, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. UPDATED 02/18/15*LJ THE VEHICLE WAS REPAIRED. UPDATED 02/19/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670253January 5, 2015
STEERING:COLUMN
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670302January 5, 2015
SUSPENSION, STEERING, ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE HAVING MAINTENANCE PERFORMED BY THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT AND REAR CONTROL ARMS AND BALL JOINTS WERE CORRODED. IN ADDITION, THE CONTACT MENTIONED THAT THE POWER STEERING AND GASKET VALVE COVERS HAD TO BE REPLACED MULTIPLE TIMES FOR A RECURRING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670319January 5, 2015
FUEL SYSTEM, GASOLINE
WHILE FUELING UP AT THE PUMP, THE GAS STATIONS PUMPS AUTOMATIC SHUT OFF IS TRIGGERED VARIOUS TIMES WHILE FILLING, RESULTING IN GASOLINE OVERFLOWING ON THE SIDE OF THE VEHICLE AND RESULTING IN A PUDDLE ON THE FLOOR. THIS IS A BIG CONCERN AS THERE MIGHT BE A RISK OF FIRE/EXPLOSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670326January 5, 2015
SEAT BELTS
2002 JEEP LIBERTY SEAT BELT: DRIVERS SIDE SEAT BELT BUCKLE DOESN'T LATCH DUE TO RELEASE BUTTON STUCK IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670324January 5, 2015
ELECTRICAL SYSTEM
2002 JEEP LIBERTY ELECTRICAL ISSUE: INTERIOR LIGHTS FLICKER ON AND THEN OFF. VERY DISTRACTING WHILE DRIVING AT NIGHT AND IT ALSO HAPPENS WHEN VEHICLE IS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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