Jeep Liberty Complaints

8,882 consumer complaints on file.

#10680897February 3, 2015
FUEL/PROPULSION SYSTEM
MY SON TOOK HIS 2005 JEEP LIBERTY IN FOR THE RECALL WHERE THEY ARE SUPPOSED TO INSTALL A TRAILER HITCH TO PREVENT THE GAS TANK FROM RUPTURING DURING A REAR END COLLISION. THEY TOLD HIM HIS FRAME HAD TOO MUCH RUST ON IT AND THAT THEY COULD NOT PUT ON THE HITCH. IT IS A NY CAR AND HE NOW LIVES IN ARKANSAS. IT IS IN NORMAL CONDITION FOR A 10 YEAR OLD CAR DRIVEN YEAR AROUND IN UPSTATE NY. I AM SURE THAT THEY HAVE NOT SEE AS MUCH RUST ON VEHICLES IN ARKANSAS SO I THINK THEY ARE ANTSY ABOUT ANY RUST AT ALL. OR, THEY ARE LOOKING FOR ANY EXCUSE NOT TO DO THE REPAIR. THE AMOUNT OF RUST JUST SPEAKS TO THE ORIGINAL DESIGN/MANUFACTURING QUALITY IF ANYTHING. IT BEEN OVER 2.5 YEARS SINCE THE RECALL WAS FIRST ANNOUNCED AND OVER A YEAR TO THE POINT THAT THEY HAD ENOUGH HITCHES. HE'S BEEN TRYING TO GET IN FOR REPAIR THE LAST 6 MONTHS. I'M SURE 3 YEARS AGO THERE WAS LESS RUST ON THE FRAME BUT IT HAS TAKEN THIS LONG TO GET IT IN. IS JEEP OFF THE HOOK BECAUSE OF RUST? SHOULDN'T JEEP BE REQUIRED TO FIX THE PROBLEM ON ALL VEHICLES THAT ARE STILL ON THE ROAD? SHOULDN'T THEY HAVE ANOTHER FIX IN PLACE FOR JEEPS THAT CAN'T ACCEPT THE "HITCH" FIX? IT APPEARS FROM WHAT I HAVE READ THAT JEEP PURPOSELY DELAYED THE RECALL SO THERE WERE FEWER VEHICLES LEFT ON THE ROAD AND NOW THEY GET TO MAKE THE CALL WHEN THERE IS TOO MUCH RUST. HOW AM I SUPPOSED TO FEEL THAT MY SON IS SAFE IF JEEP IS ALLOWED TO SAY "PASS" ON REPAIRING HIS VEHICLE. WHO ALLOWED JEEP TO DECIDE IF A VEHICLE GETS THE FIX OR NOT. WHY WAS JEEP ALLOWED TO HAVE A FIX THAT CAN'T WORK ON ALL VEHICLES STILL ON THE ROAD? I HAVE READ THERE HAVE BEEN ADDITIONAL JEEP FIRES AND DEATHS JUST IN THE LAST 6 MONTHS AND JEEP STILL HAS THE ABILITY TO REFUSE TO FIX SOME VEHICLES. HOW IS JEEP BEING HELD RESPONSIBLE FOR THESE DEATHS? WHAT OPTIONS DOES HE HAVE? PLEASE LET ME KNOW WHAT STEPS I NEED TO TAKE TO HAVE HIS JEEP FIXED CORRECTLY......UPDATED 05/14/15 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680953February 3, 2015
AIR BAGS
MONDAY WAS DRIVING HOME FROM HANIES CITY TO OCALA FL IN TRAFFIC DOING ABOUT 45 WHEN SEEN AIR BAGS LIGHT COME. I HAD TO GET UP FLORIDA TURNPIKE WERE SPEED LIMIT 70 AIR BAG LIGHT WHEN OUT FEW MINS LATER BACK ON AGAIN STAYED ON REST OF MY TRIP HOME I WAS TERRIFIC STARTED RAINING REALLY HARD WHICH MADE MY DRIVE HOME EVEN MORE TERRIFIC . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680626February 2, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE CRASH, THE VEHICLE WAS INSPECTED FOR AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT WAS UNABLE TO PROVIDE THE FULL DETAILS OF THE NHTSA CAMPAIGN NUMBER. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS REQUIRED FOR FOUR INJURED OCCUPANTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10680692February 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH UP A HILL, THE VEHICLE JERKED AND THERE WAS A BURNING ODOR PRESENT. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10680467February 2, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 55 MPH AND ATTEMPTING TO LATCH THE SEAT BELT, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A CULVERT. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE OWNER'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10680405February 1, 2015
STEERING, SUSPENSION, WHEELS
IN A PARKING LOT, STARTED TO MOVE FORWARD, GRINDING SOUND. DISCOVERED THAT THE RF WHEEL WAS OFF. CHRYSLER DEALER (BEGNAL, KINGSTON NY) DISCOVERED RF LOWER BALL JOINT BROKE -- DAMAGED RF WHEEL, BRAKE HOSE, AXLE SHAFT AND SEAL, LOWER CONTROL ARM, RF SWAY BAR END LINK, AND RF FENDER FLARE. INSPECTED LF BALL JOINT - DISCOVERED IT WAS LOOSE. REMOVED RF LOWER CONTROL ARM AND INSTALLED NEW CONTROL ARM -- INSTALLED NEW RF AND LF BALL JOINTS, INSTALLED NEW RF SWAY BAR END LINK AND RF AXLE SHAFT ASSEMBLY AND SEAL. MOUNTED AND BALANCED ONE TIRE ONTO NEW RF WHEEL AND INSTALLED AND REPLACED RF FENDER. PERFORMED 4 WHEEL ALIGNMENT. JEEP CUSTOMER SERVICE STATES THAT THIS IS NOT A RECALL REPAIR. JUST WEAR AND TEAR TO RECALL REPAIR COMPLETED IN 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680124January 31, 2015
SUSPENSION
I WOULD LIKE TO KNOW IF THE RECALL HAS BEEN DONE ON THE VEHICLE I HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680239January 31, 2015
FUEL/PROPULSION SYSTEM
WHILE PUMPING GAS, THE PUMPED CLICKED (STOPPED) AND GAS SPEWED OUT THE TANK ON VEHICLE, MY HANDS, PANTS AND SHOES. THIS HAPPENED ON MORE THAN ONE OCCASION. TODAY, 1-31-2015, GASCAP, INDICATOR LIGHT CAME ON. I TIGHTEN CAP HOWEVER, INDICATOR LIGHT STILL ON. PURCHASED A NEW GAS CAP BUT THE NEW CAP DID NOT RESOLVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680249January 31, 2015
FUEL/PROPULSION SYSTEM
I AM THE ORIGINAL OWNER OF THIS JEEP LIBERTY FIRST OF ALL AND I LOVE IT, BUT IT IS DANGEROUS! I CAN'T FILL THE GAS TANK ON MY JEEP LIBERTY WITH OUT IT SPEWING BACK OUT. THE FIRST TIME IT HAPPENED GAS WAS ALL ON THE GROUND AT THE GAS STATION. IT GOT ALL OVER MY HANDS AND PAINTS LEG AND BURNED MY SKIN. I WAS OUT OF TOWN AND DIDN'T HAVE AN EXTRA PAIR OF PANTS TO CHANGE INTO. ALL I COULD DO IS PULL OFF AT THE NEXT EXIT AND TRY TO CLEAN MY SKIN IN THE RESTROOM. NOW I HAVE TO HOLD MY EAR DOWN TO THE GAS NOZZLE TO HEAR THE TANK FILLING UP. MY HUSBAND CAN'T HEAR WELL SO I CAN'T LET HIM FUEL THE LIBERTY. OUT OF FEAR OF GAS GETTING ON OTHERS AND ON THE GROUND, I AM THE ONLY ONE THAT FUELS THE TANK. CHRYSLER WILL NOT REPLACE THE GAS TANK BECAUSE IT SHOWS NO PROBLEM UNDER MY VIN NUMBER. THIS IS A PUBLIC AND ENVIRONMENTAL SAFETY PROBLEM WITH GASOLINE ON PEOPLE AND ALL OVER THE GROUND! I NEED THIS TANK REPLACED, JUST THUNK ABOUT IT....1/2 GALLON OF GASOLINE ON THE GROUND FOR EVERY OTHER JEEP LIBERTY LIKE MINE OUT THERE. I TALKED WITH JEEP CUSTOMER SERVICE AGAIN TODAY AND WAS STILL DENIED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10680253January 31, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON DOING ABOUT 60 MPH WHEN SUDDENLY THE JEEP LIBERTY STARTED JERKING AND THE RPM NEEDLE ARM AND THE SPEEDOMETER ARM STARTED GOING CRAZY UP AND DOWN. THE LIBERTY STARTED TO SLOW DOWN SO I HAD TO PRESS ON THE GAS PEDAL TO MAINTAIN SPEED. THE SPEEDOMETER QUIT WORKING AND SO DID THE CRUISE CONTROL , THE AUTO DOOR LOCKS ALSO QUIT WORKING. THE MOTOR ALSO STARTED TO DIE WHENEVER I SLOWED DOWN OR COME TO A STOP AT A STOP SIGN OR RED LIGHTS. WHERE ITS DANGEROUS IS WHEN I AM SLOWING DOWN TO MAKE A TURN AND GOING IN TO IT OR HALF WAY IN TO IT THE MOTOR DIES AND I LOSE THE POWER STEERING. IT TAKES ALOT OF STRENGTH TO COMPLETE THE TURN SAFELY. I TOOK THE LIBERTY TO A REPAIR SHOP WHERE THEY HOOKED IT TO A ANALYZE MACHINE. IT SAID THE SPEED SENSOR WAS BAD, I HAD IT REPLACED BUT IT DIDN'T FIX ANYTHING. I TOOK IT TO THE DEALER WHERE I BOUGHT IT, THEY TOLD ME IT COULD BE HUNDREDS OF DOLLARS JUST TO TRY TO FIND OUT WHAT IS WRONG WITH IT. RECENTLY I CHECKED IN THE INTERNET AND SAW THAT THERE ARE HUNDREDS OF OTHER 2002 JEEP LIBERTY OWNERS HAVING THE SAME PROBLEM. SPEEDOMETER QUITS WORKING, MOTOR DIED WHEN YOU SLOWDOWN, AND REPLACING THE SPEED SENSOR DOESN'T FIX ANYTHING. ITS DANGEROUS BECAUSE YOU CAN CRASH WHEN MAKING A TURN AND THE MOTOR DIES AND YOU LOSE YOUR STEERING. I KNOW I HAVE HAD SOME CLOSE CALLS. I HOPE YOU WILL CHECK IN TO THIS PROBLEM. JUST CHECK IN THE INTERNET AND YOU WILL SEE ALOT OF PEOPLE HAVE IT WITH THERE 2002 JEEP LIBERTYS. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680279January 31, 2015
FUEL/PROPULSION SYSTEM
FUEL TANK OVERFLOWS WHEN FILLING CAUSING GASOLINE SPILLAGE ON GROUND AND PERSON FILLING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679900January 30, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I NOTICED THE LIGHT FLASHING ON AND OFF WHILE DRIVING INTO TOWN, IT WAS A CLOUDY DAY AND THE LIGHTS HAD COME ON AUTOMATICALLY, IT HAS HAPPENED SEVERAL TIMES SINCE THIS AND I AM CONCERNED ABOUT A SHORT IN THE SYSTEM WHICH COULD CAUSE A FIRE AND DO A LOT OF DAMAGE TO VEHICLE OR MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679935January 30, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE DRIVER SWERVED TO THE RIGHT TO AVOID HITTING A DEER. AS A RESULT, THE AIR BAGS DEPLOYED INDEPENDENTLY IMPAIRING THE DRIVER'S VISION AND CRASHED INTO A GUARD RAIL. THE DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 8/6/15*CN UPDATED 9/20/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10680018January 30, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679650January 29, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM) WAS RECEIVED IN JANUARY OF 2014. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART COULD BE PROVIDED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/14/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/26/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679663January 29, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679686January 29, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART FOR REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679730January 29, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED CHEMICAL BURNS TO THE FACE AND ARMS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,646.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10679530January 28, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679522January 28, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING ON THE PASSENGER'S SIDE OF THE VEHICLE AND THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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