Jeep Liberty Complaints

8,882 consumer complaints on file.

#10715020May 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10715048May 6, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEED O METER COMES ON AND OFF SEVERAL TIMES AND NOW IT IS COMPLETELY BLANK. TOOK IT TO HAVE IT FIXED AT LEAST THREE TIMES, IT WORKED FOR A FE MILES THEN IT WENT OFF AGAIN. THE ENGINE LIGHT COMES ON EACH TIME TO INDICATE SOMETHING IS WRONG. NOW IT HAS STOPPED WORKING OVER SIX MONTHS COSTING ME SEVERAL HUNDRED DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714664May 5, 2015
ELECTRICAL SYSTEM
1) AS SPRING ARRIVED I ROLLED DOWN THE WINDOWS AND THERE IS A NOISE WHICH SOUNDS LIKE CARD BOARD FLAPPING AS WHEEL TURNS. 2) DURING THE WINTER WHILE DRIVING SLOW OVER SPEED BUMPS IT SOUNDED LIKE RUSTY SPRINGS. 3) ANOTHER ON/OFF PROBLEM - WHEN I PARK; AND TURN KEY TO OFF IT PASS OFF POSITION TO ACC POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714235May 3, 2015
STEERING
I WAS DRIVING ON HWY 620S APPROXIMATELY 65 MPH AND MY REAR END BEGAN JERKING FROM THE RIGHT TO THE LEFT AND I ALMOST ENDED UP IN THE DITCH AND I WAS VERY SCARED. RECALL L27 WAS ISSUED IN 2012 BUT JEEP WILL NOT HELP ME. I HAVE BEEN CALLING AND FOR MONTHS WITH THIS COMPLAINT AND PROBLEM I HAD BEEN HAVING BUT I WAS TOLD JEEP WOULD ONLY COVER JEEPS THAT RESIDED IN "SALT STATES". I'VE SPOKEN WITH SEVERAL CUSTOMER CARE REP'S WITH JEEP AND ON MAY2ND THAT THERE WAS ACTUALLY 3 STIPULATIONS TO THIS RECALL: 1. I NEEDED TO LIVE IN A SALT STATE 2. THE STATE WHERE MY JEEP WAS BUILT/MADE AT 3. WHAT YEAR MY JEEP WAS. I SPOKE WITH 2 REPRESENTATIVES THAT COULD NOT TELL ME WHAT STATE MY JEEP WAS BUILT/MADE IN WITH MY VIN #. I FOUND THIS STRANGE, THEY SHOULD KNOW THIS INFORMATION. THE 3RD PERSON [XXX] ON MAY 2, 2015 WAS ABLE TO INFORM ME MY JEEP WAS BUILT IN TOLDEO, OHIO AND I WAS REFERRED TO ANOTHER # [XXX]. [XXX] TOLD ME MY VIN# WAS NOT CONSIDERED A "NO OPEN RECALL". I'VE BEEN LAID OFF MY LAST 2 JOBS AND CAN'T AFFORD TO HAVE THIS REPAIRED. I'M SCARED I'M GOING TO LOSE CONTROL OF MY CAR AND END UP KILLED OR KILLING SOMEONE ELSE. PLEASE HELP ME... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714284May 3, 2015
FUEL/PROPULSION SYSTEM
CHEMICAL BURN DUE TO FUEL JETTING OUT OF THE FILL HOLE AND SPILLING ON THE OPERATOR DURING REFUELING. IT HAPPENS OFTEN IF THE OPERATOR IS NOT OVERLY CAUTIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714135May 1, 2015
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 BROKEN WINDOWS ONE IS STUCK IN DOOR ONE IS STUCK UP AND BACK SEAT IS STUCK . ALL HAVE BROKEN WITHIN A WEEK. I CANT AFFORD TO GET ALL 3 FIXED AT ONE TIME . JUST FOR THEM TO BREAK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713830April 30, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE ROLLING UP THE REAR PASSENGER SIDE WINDOW, IT SHATTERED WITHOUT WARNING. THE CONTACT ALSO HAD DIFFICULTY REMOVING THE KEY FROM THE IGNITION WHILE IN THE OFF POSITION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713576April 29, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/25/15*CN UPDATED 06/30/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713609April 29, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE WINDOW WOULD FALL DOWN INSIDE THE DOOR. ALSO, THE WINDOW FAILED TO OPEN INTERMITTENTLY. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS REPAIRED BY THE DEALER; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,112.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713514April 29, 2015
ELECTRICAL SYSTEM
IN NOV 2014 AS I WAS DELIVERING MAIL IN MY RHD JEEP LIBERTY 06, MY HEAT WAS ON AND MY BLOWER FAN "BLEW UP", BLOWING BLACK SMOKE INTO THE JEEP FROM THE VENTS AND A BURNING SMELL CAME FROM THE DASH BOARD. I TOOK THE JEEP TO MY LOCAL GARAGE IN WHICH TIME THEY TORE THE DASH APART AND FOUND IT HAD IN FACT "BLEW UP". IT NOW ONLY RUNS ON ONE SPEED (HIGH). DURING THE NEXT FEW MONTHS (WINTER) EVERY TIME I RUN MY HEATER WITH THE FAN OR THE DEFROST MY DASH BOARD GOES HAYWIRE. MEANING GAUGES SHUT DOWN, ALL ALERT LIGHTS GO ON AND/OR FLASH AND ALL BEEPS, BUZZERS AND NOISES SOUND. IT CONTINUES UNTIL I TURN THE HEAT/DEFROST OFF. I TOOK IT BACK TO THE GARAGE ON NUMEROUS OCCASIONS IN WHICH THEY RAN THE SCANNER WITH 7 CODES COMING UP. AFTER A FEW HOURS OF SITTING IT WOULD JUST RESET ITSELF AND CODES WOULD DISAPPEAR. EVERYTIME IT RAINS NOW THE DASH BOARD DOES THE SAME THING. I HAVE HAD 2 GARAGES AND SEVERAL DIFFERENT MECHANICS LOOK AT IT AND CAN'T FIGURE OUT THE PROBLEM. ON APRIL 25 I CALLED CHRYSLER TO GET MY JEEP IN FOR THE N46 RECALL AND ASKED ABOUT THE ELECTRICAL ISSUE AND EXPLAINED THE SITUATION. I TOLD HER IT WAS A KNOWN PROBLEM IN THE JEEP LIBERTYS. HER RESPONSE TO ME WAS "IN THE LAST 25 YRS I'VE WORKED HERE, I HAVE NEVER HEARD OF THIS PROBLEM." SO I SAID I'D LIKE IT LOOKED AT WHILE ITS THERE FOR THE RECALL ISSUE. HER RESPONSE AGAIN WAS " YOU NEED TO TAKE IT BACK TO THE GARAGE THAT LOOKED AT IT THE FIRST TIME, AND YOU DO KNOW THAT WE AUTOMATICALLY CHARGE $98 AN HOUR FOR DIAGNOSTIC CHECKS." I WAS LOOKING OVER MY PAPER SENT IN THE MAIL TO ME ABOUT THE N46 RECALL TODAY AND FOUND AT THE BOTTOM OF THE PAPER IT READS............"ASK YOUR DEALER ABOUT THE FOLLOWING NOTIFICATION. OUR RECORDS INDICATE THAT YOUR VEHICLE ALSO REQUIRES REPAIR FOR NOTIFICATION G03" I GOOGLE SEARCHED JEEP LIBERTY 06 RECALL G03 AND FOUND.........THIS IS A BLOWER FAN ISSUE. AND CHRYSLER WON'T EVEN LOOK AT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713571April 29, 2015
SUSPENSION
READ STABILIZER BAR RUSTED IN TWO WHILE DRIVING. REAR END SHIFTED TO ONE SIDE MAKING DRIVING IMPOSSIBLE. IF THIS HAPPENED AT A FASTER SPEED IT MIGHT HAVE CREATED A WRECK. THERE ARE RECALLS FOR THIS PROBLEM BUT MY JEEP BASED ON THE VIN NUMBER, IS NOT APART OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713572April 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LIGHT POLE AND A TREE. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE AND THE FIRE DEPARTMENT WERE NOTIFIED. THE DRIVER SUFFERED A HEAD CONCUSSION AND NINE FRACTURED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10713273April 28, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
WHEN FILLING GAS TANK FUEL GUSHES FROM FUEL FILL TUBE BEFORE FUEL FILLING NOZZLE SHUTS OFF, HAPPENS EVERY TIME UNLESS YOU MANUALLY FILL FUEL TANK VERY SLOWLY. OUTTEN MOTORS IN (HAMBURG, PA) TOLD ME FUEL ROLL OVER VALVE IS BAD, FUEL TANK REPLACEMENT REQUIRED, COST WOULD BE $1051.73. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713377April 28, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR SEAT BELT BUCKLES FOR THE PASSENGER, DRIVER, AND THE MIDDLE SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BUCKLES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. IN ADDITION, THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V04600 (AIR BAG) WAS RECEIVED IN JANUARY OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713374April 28, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713026April 27, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 5 MPH AND MAKING A TURN, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE FRONT PASSENGER SIDE LOWER BALL JOINT DETACHED COMPLETELY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND REMAINED AT THAT LOCATION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713092April 27, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SELECTOR FAILED TO MOVE INTO THE DRIVE POSITION. THE CONTACT HAD TO APPLY FORCE TO THE GEAR LEVER IN ORDER TO SHIFT THE VEHICLE INTO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713102April 27, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713087April 27, 2015
INTERIOR LIGHTING, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS WATER BUILT UP IN THE DOME LIGHT WHICH ALLOWED WATER TO LEAK INTO THE VEHICLE. THE VEHICLE STARTED TO SMELL LIKE MOLD FROM WATER ENTERING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712894April 26, 2015
SEAT BELTS
BOTH FRONT SEAT BELTS CONTINUALLY UNLATCH BY THEMSELVES. ALSO, THEY ARE HARD TO GET LATCHED. THE VEHICLE CURRENTLY HAS LESS THAN 50,000 MILES AND HAD ONLY APPROXIMATELY 25,000 WHEN THE SEAT BELTS FIRST STARTED MALFUNCTIONING, SO THEY HAVEN'T BEEN USED THAT MUCH. I CALLED THE DEALERSHIP TO COMPLAIN BUT THEY SAID THE SEAT BELTS WILL COST $60 EACH WITHOUT INSTALLATION. IT'S SAD THAT SUCH A PREVALENT AND SERIOUS ISSUE SUCH AS THIS ISN'T CURRENTLY BEING RECALLED. MAYBE IT'LL TAKE A FEW PEOPLE BEING SERIOUSLY INJURED FOR JEEP (CHRYSLER) TO PERFORM THIS RECALL...... BUT THEN AGAIN, THEY'LL PROBABLY JUST SAY THE PERSON SIMPLY WASN'T WEARING THEIR SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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