Jeep Liberty Complaints

8,882 consumer complaints on file.

#10749441August 18, 2015
STEERING
MY DAUGHTERS FRONT WHEEL BROKE LOOSE FROM HER CAR WHILE TURNING INTO A PARKING LOT. THE RIGHT FRONT WHEEL CAME OFF ABOUT 2 MONTHS PRIOR TO THE LEFT WHEEL COMING OFF. BOTH SIDES HAD BROKEN LOWER BALL JOINTS. JEEP DEALERSHIP TOLD ME THE CAR WAS NOT COVERED SINCE THERE WERE NO RECALLS FOR THIS VEHICLE. IF THIS HAD HAPPEN GOING DOWN THE INTERSTATE OR HIGHWAY IT WOULD HAVE BEEN A DISASTER. THE CAR HAD TO BE REPAIR ONSITE, BECAUSE BOTH TIMES THE WRECKER COMPANY SAID IT MAY DAMAGE THE FINDER IF MOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749501August 18, 2015
SUSPENSION, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH MAKING A RIGHT TURN, THE VEHICLE MADE A GRINDING NOISE, LUNGED FORWARD, AND STOPPED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS ON THE FRONT PASSENGER SIDE FAILED AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION), 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/5 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749521August 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN A RECALL AND THAT THE CONTACT WOULD RECEIVE A NOTICE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749584August 18, 2015
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE IN PARK, THE AIR BAG AND ENGINE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 09/28/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749631August 18, 2015
UNKNOWN OR OTHER
I BELIEVE I HAVE 6 RECALLS ON MY JEEP LIBERTY. I HAVE CONTACTED A DEALER CLOSEST TO ME ASKING FOR SERVICE ON MY VEHICLE 3 TIMES IN THE PAST 7 MONTHS. I HAVE YET TO HEAR FROM THEM TO GET ANY OF THESE RECALLS FIXED. I WANT TO KNOW WHERE I NEED TO GO AND TAKE MY VEHICLE TO GET THESE RECALLS FIXED. I HAVE NOT HAD AN ACCIDENT YET BUT AM HOLDING MY BREATH. [XXX] INCORRECT VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749004August 16, 2015
UNKNOWN OR OTHER
I HAD LEFT MY CONVERTIBLE ROOF CRACKED OPEN AS IT WAS HOT WHEN I WENT TO THE GROCERY STORE. APPROXIMATELY 6-8 INCHES OPEN. I BEGAN DRIVING HOME AND WAS TRAVELLING AT 45 MPH WHEN I HEARD THE ROOF FLIP OPEN AND WAS FLAPPING IN THE AIR. I QUICKLY REDUCED MY SPEED AND WAS ABLE TO REACH UP AND GRAB THE ROOF TO PULL IT BACK DOWN. I HELD THE ROOF DOWN BY HAND FOR THE REMAINDER OF THE DRIVE HOME UNTIL I COULD INSPECT THE EQUIPMENT. UPON CLOSER INSPECTION, THE TRACK SLIDER ON THE PASSENGER SIDE HAS BROKEN AND DOES NOT RESPOND TO THE MOTOR WHEN OPENING OR CLOSING THE SKYSLIDER CONVERTIBLE ROOF. ALSO BOTH PINS HOLDING IN THE ROOF TO THE TRACK SLIDERS HAD POPPED OUT OF THEIR MOUNTING BRACKETS. HAD I BEEN DRIVING FASTER THAN 45 MPH I'M SURE THERE WOULD HAVE BEEN MORE DAMAGE AS I HAVE READ SIMILAR COMPLAINTS HERE STATING THE SAME PROBLEM. THIS IS A MAJOR SAFETY ISSUE AND AN EXTREMELY EXPENSIVE REPAIR, BETWEEN $2,500 AND $3,500. WHAT IF THE ROOF WERE TO FLY OFF COMPLETELY AND HARM MY CHILD IN THE BACKSEAT, OR ANOTHER PERSON DRIVING NEAR ME ON THE ROAD AT THE SAME TIME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748924August 15, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AC BEGAN BLOWING HOT ASSUMING IT JUST NEEDED SERVICE TOOK TO MY MECHANIC, HE SAID THE AC LIGHT ON THE BUTTON ON THE DASH WAS ALSO NOT WORKING BUT FREON PRESSURE WAS FINE, TAKE IT TO DEALERSHIP. TOOK INTO DEALERSHIP INFORMED ME THAT IT NEEDS HVAC CONTROL THAT IT HAD GONE OUT CAUSED CLUTCH TO SEIZE AND THEN CAUSED COMPRESSOR TO HAVE A SMALL FIRE. THEY ARE RECOMMENDING REPLACEMENT OF BOTH AT 463 FOR HVAC CONTROL HEAD AND AC COMPRESSOR AT 738 FOR A GRAND TOTAL OF APPROX. 1200 FOR REPAIRS. THIS HVAC SYSTEM HAS BEEN KNOWN TO CATCH FIRE IN THE PASSENGER AREA AND HAS BEEN RECALLED BUT THEY KEEP TELLING ME THAT MY VEHICLE VIN DOES NOT MATCH THE ONES THAT HAVE BEEN RECALLED. THIS COULD HAVE RESULTED IN A DANGEROUS VEHICLE FIRE AND THIS IS MY FAMILY VEHICLE THAT MY 20YR OLD AND 10 YEAR OLD SON OFTEN RIDE IN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10748728August 14, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE THE VEHICLE WAS AT THE DEALER TO BE SERVICED UNDER A MANUFACTURER TOW HITCH RECALL, THE TECHNICIAN STATED THAT THE RECALL REMEDY COULD NOT BE PERFORMED DUE TO SEVERE CORROSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,753.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748447August 13, 2015
ENGINE
THE ENGINE WAS MAINTAINED WITH PERIODIC SYNTHETIC OIL & FILTER CHANGES. THE ENGINE RAN FLAWLESSLY. THE PLUGS AND WIRES WERE PREMIUM. THE ENGINE BEGAN TO VIBRATE WHEN THE KEY WAS TURNED. THIS OCCURRED AFTER SHOPPING ON THE WAY HOME. THERE WAS NO LOSS OF POWER OR OTHER ANOMALY PRIOR TO THIS CATASTROPHIC FAILURE. THE SHOP I BROUGHT IT TO TESTED THE COMPUTER AND FUEL PUMP ALL OK. THERE ARE NUMEROUS COMPLAINTS AND ENGINE RE-MANUFACTURERS ARE POSTING COMMENTS THAT THE ENGINE DESIGN IS FLAWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748505August 13, 2015
STRUCTURE:BODY
DRIVING ON THE INTERSTATE NEAR FORT WORTH THE LEFT REAR WINDOW JUST FELL DOWN THE DOOR. IT DISTRACTED ME AND I ALMOST CRASHED INTO A GUARDRAIL BECAUSE OF THE SUDDEN PRESSURE CHANGE IN THE CAR. I SORTA PANICKED SINCE THE BABY IN THE BACK SEAT BEGAN CRYING SINCE THE WINDOW WAS ON HER SIDE IN THE BACK SEAT. AFTER CONTACTING SEVERAL JEEP OWNERS, I HAVE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE WINDOWS ON JEEPS AND IT HAS ALREADY HAPPENED TO THE RIGHT SIDE WINDOW LAST YEAR. I USED A ZIP TIE TO KEEP THE WINDOW UP. I SAW A YOUTUBE VIDIO ON HOW TO DO THIS. SINCE THE RIGHT SIDE WINDOW HAS A ZIP TIE HOLDING IT UP I NO LONGER USE THAT WINDOW. I THINK THAT JEEP SHOULD CONSIDER RECALLING THIS PROBLEM SINCE EVENTUALLY SOMEONE IS GOING TO GET HURT BECAUSE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748138August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748174August 12, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748233August 12, 2015
VISIBILITY
AFTER PUTTING MY FRONT DRIVER SIDE WINDOW DOWN COMPLETELY, IT WILL NOT GO BACK UP. THE MOTOR RUNS, IT MAKES A SOUND, BUT WINDOW DOES NOT MOVE. I WAS FORCED TO LEAVE MY CAR PARKED IN A MEDICAL CENTER PARKING GARAGE DURING MY WORK SHIFT 4:00PM TO 12:00AM. OF COURSE, IT WAS COMPLETELY UNSAFE FOR ME, A YOUNG FEMALE, TO RETURN TO MY OPEN CAR AND HAD TO BE ESCORTED BY A SECURITY OFFICER. I THEN DROVE THE 25 FREEWAY MILES HOME COMPLETELY EXPOSED TO THE ELEMENTS. HAVING GOOGLED THE MALFUNCTION, I LEARNED THAT THIS IS A VERY COMMON ISSUE WITH THE 2006 JEEP LIBERTY AND IS VERY EXPENSIVE TO REPAIR. I AM ASTOUNDED TO ALSO LEARN THAT CHRYSLER DID NOT ISSUE A RECALL ON THIS MECHANICAL FAILURE. AS A COLLEGE STUDENT, I AM NOT FINANCIALLY ABLE TO INCUR THIS EXPENSE, NOR DO I THINK I SHOULD BE REQUIRED TO, AND AM ASKING THAT CHRYSLER PERFORM REPAIRS ON ALL FOUR WINDOWS AT NOT COST TO ME. PLEASE ADVISE. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748265August 12, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT AN AFTERMARKET TOW HITCH WAS PREVIOUSLY INSTALLED ON THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER REFUSED TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748038August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS)HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748114August 12, 2015
UNKNOWN OR OTHER
WIFE WAS GETTING GAS, WENT TO START THE VEHICLE AND IT WOULD NOT START, BATTERY IS GOOD, KEY TURNS ON AND EVERYTHING POWERS UP. BENCH TESTED THE STARTER AND IT IS FINE, IT JUST WONT START. HAVE CHECKED ONLINE AND THERE ARE SEVERAL THOUSAND OWNERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747749August 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE RECALL REMEDY WAS PERFORMED; HOWEVER, THE OCCUPANT RESTRAINT MODULE ALSO FAILED AND WAS NOT INCLUDED IN THE RECALL REMEDY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747764August 11, 2015
VEHICLE SPEED CONTROL, ENGINE
ON JULY 23, 2015, WHILE DRIVING ON THE INTERSTATE HIGHWAY, AT APPROXIMATELY 55 MILES/HOUR, THE ODOMETER, SPEEDOMETER AND CRUISE CONTROL SIMULTANEOUSLY STOPPED WORKING FOR NO APPARENTLY KNOWN REASON. WHEN ARRIVING AT MY DESTINATION IN ANOTHER STATE, (APPROX. 60 MILES), I RESEARCHED THE INTERNET FOR POTENTIAL PROBLEMS. A NUMBER OF OTHER 2002 JEEP LIBERTY OWNERS HAD EXPERIENCED SIMILAR PROBLEMS. ADDITIONALLY, SEVERAL OWNERS HAD EXPERIENCED ENGINE STALLING WHEN BRAKING AT A STOPLIGHT OR INTERSECTION. ON JULY 28, 2015, WHEN TRAVELING ON AN INTERSTATE HIGHWAY, I PULLED OFF TO THE SAFETY LANE TO TAKE A TELEPHONE CALL. WHILE I WAS SLOWLY PUSHING ON THE BRAKE PEDAL TO MOVE SAFELY TO CURB LANE, THE ENGINE STOPPED WORKING, AS DID MY STEERING. QUICK THINKING - HAVING READ PRIOR OWNERS' COMMENTS - TOLD ME TO PUT THE CAR IN NEUTRAL AND TURN THE IGNITION KEY ON. THAT WORKED! I GOT THE CAR SAFELY TO THE SIDE LANE. I AM IN THE PROCESS OF GETTING PROBLEMS CORRECTED; HOWEVER, OTHER OWNERS HAVE STATED THAT THE PROBLEM OF STALLING PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747852August 11, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER BECAME INOPERABLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SPEEDOMETER AND REAR CENTER DIFFERENTIAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE SPEEDOMETER SENSOR WAS REPLACED SIX TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747336August 10, 2015
POWER TRAIN
FROM THE FIRST DAY I BOUGHT THE VEHICLE I HAD PROBLEMS WITH TRANSMISSION. VEHICLE ROLLS BACK WHILE I GEAR. I HAVE TAKEN IT BACK THREE TIMES BUT IT STILL ISN'T FIXED. THREE TIMES I HAVE ROLLED BACK WHILE STOPPING AT A LIGHT WHILE IN DRIVE. THIS IS S AUTOMATIC SO ONE WOULD NOT BE EXPECTING TO ROLL BACKWARDS. EACH TIME. I AALMOST HIT A VEHICLE BEHIND ME. IVE BEEN TOLD BY OTHER OWNERS THAT THEY HAVE EXPE RIENCED THE SAME. DEALER SAYS IT IS NORMAL!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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