Jeep Grand Cherokee Complaints (2005)
2,052 consumer complaints on file.
- #10221469March 17, 2008SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE APPROACHING AN INTERSECTION THE CONTACT APPLIED THE BRAKES AND THEY FAILED TO STOP THE VEHICLE WHICH CAUSED A CRASH. THE DEALER STATED THAT THEY COULD NOT DIAGNOSE THE FAILURE. A TECHNICIAN FROM THE DEALER ALSO INSPECTED THE VEHICLE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THIS FAILURE HAS OCCURRED ON TWO PREVIOUS OCCASIONS. THERE WERE NO INJURIES OR DAMAGE TO THE PROPERTY. THE FAILURE MILEAGE WAS 15432 AND THE CURRENT MILEAGE WAS 16000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218626February 20, 2008STRUCTURE:BODY:ROOF AND PILLARS, EQUIPMENT:MECHANICAL:CARRIER/RACK
WATER POURS IN THROUGH THE A PILLARS AND WHERE THE GARAGE OPENER IS. THIS ONLY HAPPENS IN THE WINTER MONTHS, WHEN THE TEMPERATURE IS REALLY COLD. THIS HAPPENED 2 OR 3 TIMES LAST WINTER (2006) AND NOW IT HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. THE PATTERN IS WHEN THE VEHICLE HAS SNOW ON ROOF AND IT GETS REALLY COLD THEN WARMS UP A LITTLE THE WATER POURS IN. THE CARPET IS SOAKED. I CAN HEAR THE ICE MOVING AROUND IN THE A PILLARS WHEN THIS HAPPENS. THE DEALER CAN'T SIMULATE THIS. THEY PUT THE VEHICLE IN A ROOM AND RUN WATER OVER IT. I THINK IT HAS SOMETHING TO DO WITH THE WATER FREEZING INSIDE AND EXPANDING THEN WHEN IT WARMS UP IT JUST POURS INSIDE THE VEHICLE. THE DEALER CHECKED THE SUNROOF AND SAID THERE WAS NO PROBLEM. I THINK IT COULD BE THE GASKETS FOR THE LUGGAGE RACK COULD BE CRACKED OR LOOSE, THUS WATER GETTING IN. I CAN'T EXPLAIN WHY IT DOESN'T DO IT WHEN IT JUST RAINS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217491February 8, 2008POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 15-55 MPH, THE VEHICLE SHOOK WHEN THE GEARS SHIFTED. IN ADDITION, THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER INSIDE THE TRANSMISSION CAUSED THE FAILURE AND THEY FOUND WATER INSIDE THE TRANSMISSION. THEY REPAIRED THE VEHICLE AS PART OF THE RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION (NHTSA CAMPAIGN ID 05V396000). APPROXIMATELY SEVEN MONTHS LATER THE FAILURE OCCURRED AGAIN. IN ADDITION, THE VEHICLE WOULD LURCH FORWARD WHEN THE VEHICLE WAS STOPPED. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED THE FAILURE. THE DEALER MADE THE REPAIR. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR MORE OCCASIONS. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED EACH FAILURE. THE FAILURE MILEAGE WAS 12,690 AND CURRENT MILEAGE 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216921February 4, 2008ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE SLOWING TO A STOP, ENGINE DIES AND VEHICLE LOSES ALL POWER STEERING AND BRAKES MAKING VEHICLE EXTREMELY UNSAFE. THIS HAS JUST BEGUN HAPPENING ON THIS VEHICLE AT APPROX. 28,000 MILES. HOWEVER, IT HAS HAPPENED TWICE IN THE PAST TWO DAYS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215297January 17, 2008ENGINE AND ENGINE COOLING
THE STALLING PROBLEM WAS ORIGINALLY REPORTED TO THE DEALERS TECHNICIANS AT 9,007 MILES. IT OCCURRED INTERMITTENTLY WHILE COASTING OR BRAKING. THEY COULD NOT REPRODUCE THE PROBLEM, INDICATING "[NO CODES] STORED; COULD NOT DUPLICATE CONDITION" ON THE REPAIR FORM, AND SENT IT HOME WITH ME. KNOWING THERE WAS NOTHING THEY WOULD DO UNTIL A STALL COULD BE DELIBERATELY DEMONSTRATED, I CONTINUED TO DRIVE IT UNTIL SEPTEMBER, WHEN THE STALLING BECAME MORE FREQUENT THAN THE NORMAL EVERY-2-MONTH AVERAGE AND NEARLY CAUSED AN ACCIDENT DUE TO THE UNEXPECTED LOSS OF POWER STEERING AND BRAKES. I AGAIN ASKED THEM TO TRACK DOWN THE PROBLEM AND REPAIR IT. THEY FINALLY DECIDED TO ATTACH THEIR CO-PILOT COMPUTER WHICH MONITORS THE JEEP'S SYSTEMS AND HAVE ME DRIVE IT FOR A WHILE. IF IT STALLED, I WAS TO PRESS A BUTTON TO CAPTURE THE PREVIOUS AND FUTURE 30 SECONDS OF VEHICLE ACTIVITY. ON TWO OCCASIONS WHILE THE CO-PILOT WAS ATTACHED, A STALL OCCURRED. I PRESSED THE CO-PILOT TRIGGER TO CAPTURE THE DATA BOTH TIMES. WHEN THEY GOT THE JEEP BACK, THEY SAID THERE WAS SOMETHING INDICATING THE ENGINE STOPPED RUNNING ON TWO OCCASIONS. CHRYSLER RECOMMENDED THEY REPLACE THE EGR VALVE AND THE PURGE SOLENOID, WHICH THEY DID. THIS MORNING IT STALLED AGAIN. I UPDATED CHRYSLER AND THE DEALER ABOUT THE INCIDENT. THE SERVICE MANAGER TOLD ME THAT CHRYSLER'S ENGINEERS HAVE INSTRUCTED THEM TO PERFORM NO SERVICE - NO REPLACEMENTS AND NO TROUBLESHOOTING - ON MY JEEP UNTIL A MECHANIC CAN DEMONSTRATE ANOTHER ENGINE STALL. PLEASE NOTE THE FOLLOWING THREAD ON JEEPFORUM.COM. I SUBMITTED THIS THREAD'S INFORMATION TO THE DEALER TECH'S, BUT I CANNOT TELL HOW MUCH GOOD IT DID. MY JEEP STILL STALLS AND CHRYSLER STILL HAS NO FIX FOR IT. THIS THREAD CALLS OUT COMMANDERS AND GRAND CHEROKEES, FROM 2005 THROUGH 2008. THIS IS AN EXTREMELY SERIOUS AND WIDE SPREAD PROBLEM, AND IT HAS "RECALL" WRITTEN ALL OVER IT. THIS PROBLEM NEEDS ATTENTION AND IT NEEDS IT NOW. HTTP://JEEPFORUM.COM/FORUM/SHOWTHREAD.PHP?T=253493. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214531January 11, 2008POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ELECTRICAL SYSTEM, INTERIOR LIGHTING
SAFETY RECALL 2005 JEEP GRAND CHEROKEE/TRANSMISSION FLUID LEAK. VEHICLE SHAKES VIOLENTLY/SHUDDERS ON HIGHWAY &WHEN SPEEDING UP/ SLOWING DOWN. JEEP SERVICED ON 5 SEPARATE OCCASIONS FOR RECALL OVER 36 MONTHS. REPAIRED INCORRECTLY ON 1ST VISIT TO DEALER SERVICE. BROUGHT IN 4 SUBSEQUENT TIMES/APPROX. EVERY 10,000 MI- TO FIX SAME ISSUE TRANSMISSION/ FAILED TORQUE CONVERTER/SHUDDER. DEALER ARGUED NO RECALL OF THIS ITEM, DESPITE HAVING NHTSA RECALL INFO/MY VIN WAS NOTED ON RECALL. DEALER REFUSED TO WAIVE $100 POWERTRAIN WARRANTY FEE EACH TIME JEEP BROUGHT BACK. DEALER INSISTED MOPAR PARTS HAVE 9,000 MI WARRANTY/ I WOULD PAY FOR REPAIR B/C I DROVE 10,000 MI SINCE PREVIOUS REPAIR. DEALER REFUSED TO PROVIDE RENTAL CAR DESPITE 5-7 DAY S TO REPAIR. RECALL STATES A LOANER VEHICLE TO BE PROVIDED IF SCHEDULED REPAIR WOULD TAKE >1+DAYS. A LOCAL 5 STAR JEEP/CHRYSLER DEALERSHIP REFUSED TO SERVICE JEEP AFTER THEIR INITIAL RECALL REPAIR FAILED AT 10,000 MILES. I WAS TOLD TO TAKE JEEP BACK TO DEALERSHIP I LEASED IT FROM. DEALERSHIP MANAGER TOLD ME IT WAS NOT HIS PROBLEM TO FIX & 5 STAR JEEP NAME DID NOT MEAN ANYTHING TO HIM. SAID HE WAS NOT CONCERNED ABOUT RECALL. I BROUGHT JEEP TO THE LEASING DEALERSHIP- THEY REFUTED CLAIMS OF A RECALL & TOLD ME TO PAY FOR ALL REPAIRS & LOANER CAR. IT WASN'T UNTIL 4TH&5TH TIME JEEP WAS IN FOR SERVICE THAT A LOANER CAR WAS PROVIDED BECAUSE I TOLD DEALER I WAS PURSUING OHIO LEMON LAW. THE LAST TIME I BROUGHT JEEP IN FOR SERVICE OF THIS RECALL ITEM, I WAS TOLD TO GO ON A DRIVE WITH SERVICEMAN TO VERIFY PROBLEM. HE TOLD ME IT WAS TORQUE CONVERTER & NOT TO FIX IT B/C HE DIDN'T THINK THERE WOULD BE A FIRES FROM LEAK. I SHOWED HIM NHTSA RECALL. HE SAID I WOULD PAY FOR MOPAR PARTS B/C THEY WERE OUT OF WARRANTY @ 12,000 MILES. I TOLD HIM I HAD 10,000 MILES SINCE LAST SERVICE. HE SPOKE TO MANAGER & THEY SERVICED JEEP. JEEP IS AGAIN SHUDDERING/CLUNKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10210332November 29, 2007POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A BRAND NEW 2005 JEEP GRAND CHEROKEE LAREDO, WITHIN WEEKS I STARTED TO NOTICE THE UPHOLSTERY WAS NOT TREATED, IT WOULD STAIN WITH THE SLIGHTEST BIT OF CONDENSATION OR RAIN. AFTER ABOUT 8-12 MONTHS I STARTED TO FEEL IT GETTING SLUGGISH WHEN ACCELERATED BUT THE PROBLEM WAS INTERMITTENT. BROUGHT IT IN TO DEALERSHIP AND THEY SAID NO PROBLEM WAS DETECTED. THE REAL PROBLEMS STARTED AFTER I HAD THE VEHICLE 2YRS..CHECK ENGINE LIGHT WOULD COME ON, GEARS WOULD STICK, ENGINE WOULD ROAR UP TO 4.5 RPMS AND WOULD NOT ACCELERATE. THIS WOULD HAPPEN IN RUSH HOUR TRAFFIC, ON RAMPS TO THE HIGWAY, GREEN LIGHTS ETC.. I ALMOST GOT CREAMED BY AN 18 WHEELER. THE VEHICLE WOULD BUCK AND SPUTTER. IF I KEPT MY FOOT ON THE GAS IT WOULD EVENTUALLY CLUNK INTO GEAR.IT HAD BEEN TO THE DEALERSHIP 6 TIMES. AT ONE POINT THEY REPLACED THEY TRANSMISSION MODULE..THAT DID NOT FIX THE PROBLEM. IT STARTED TO GET TIRESOME, DEALERSHIP WAS CONDENSCENDING CLAIMING "THEY COULD NOT DUPLICATE THE PROBLEM." NO LUCK WITH GM'S ,SERV MGRS, AND THE CHRYSLER CORP. CHYSLER DOES NOT HONOR THEIR WARRANTIES OR CARE ABOUT THEIR CUSTOMERS. I FEARED FOR MY LIFE IN THE VEHICLE AND JUST TRADED IT IN, UPSIDE DOWN,YESTERDAY. I HAD NO FIGHT LEFT IN ME. THIS WAS THE WORST EXPERIENCE YOU COULD IMAGINE BUYING A BRAND NEW SUV. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS FATALLY INJURED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10210069November 27, 2007ELECTRICAL SYSTEM:WIRING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE AIR CONDITIONER WOULD ONLY FUNCTION PROPERLY WHEN ON A HIGH SETTING. THE REPAIR SHOP STATED THAT THE WIRE HARNESS FOR THE BLOWER MOTOR WAS MELTING AND CAUSING THE FAILURE. THE DEALER STATED THAT A NEW BLOWER AND WIRE HARNESS WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 32,600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10209585November 20, 2007ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2005 4.7 LITER V8 GRAND CHEROKEE. SINCE MY PURCHASE (TWO YEARS AGO), THE ENGINE HAS IDLED ROUGH ALMOST THE ENTIRE TIME AND COMPLETELY SHUT OFF WHILE DRIVING ABOUT 8 TIMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10208850November 13, 2007ENGINE AND ENGINE COOLING
MY 2005 JEEP GRAND CHEROKEE(4.7) WITH 58,000 MILES OVERHEATED AND STALLED AS I WAS PULLING A SMALL CARGO TRAILER. THE JEEP IS EQUIPPED WITH A TRANSMISSION COOLER AND UP UNTIL THIS INCIDENT I'VE HAD NO OVERHEATING PROBLEMS. WHEN I POPPED THE HOOD THERE WAS COOLANT EVERY WHERE. THE JEEP WAS TOWED TO SERVICE GARAGE AND WAS DIAGNOSED WITH A FAILED WATER PUMP. THE DAY I PICKED UP MY "FIXED" JEEP I NOTICED A STRANGE SOUND COMING FROM THE ENGINE ... I TOOK THE JEEP BACK TO MY SERVICE GARAGE AND THEY TOLD ME MY A/C COMPRESSOR WAS FAILING AND UPON CHECKING WITH THE LOCAL PARTS SUPPLIER, MY MECHANIC TOLD ME HE COULD NOT BUY A REPLACEMENT COMPRESSOR ... I MUST GO TO A JEEP DEALER. I DID AND WAS TOLD THERE WAS A NATIONAL BACK ORDER AND I WOULD HAVE TO WAIT AT LEAST 3 WEEKS FOR A REPLACEMENT. KEEP IN MIND THE ENGINE HAS ONE BELT, SO AT ANY TIME THE COMPRESSOR COULD FREEZE UP AND I WOULD NOT BE ABLE TO DRIVE THE VEHICLE ONCE THE BELT BROKE. I DID A LOT OF PHONE CALLING AND FOUND A COMPRESSOR IN ILLINOIS .. IT WAS DELIVERED AND INSTALLED FOR $550.00. SO, WITHIN A WEEK I SPENT OVER $900.00 FOR REPAIRS. THE JEEP WAS A DEALER DEMO, SO I WAS OUT OF WARRANTY EVEN THOUGH I BOUGHT THE JEEP WITH LESS THAN 1,000 MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10207516October 31, 2007ENGINE AND ENGINE COOLING
THIS IS THE SECOND COMPLAINT I HAVE FILED CONCERNING THIS PROBLEM. THIS IS A CONTINUAL ISSUE THAT, IF LEFT UNCORRECTED, WILL EVENTUALLY CAUSE AN ACCIDENT. MY 2005 JEEP GRAND CHEROKEE (4.7L AT) STALLS OR NEARLY STALLS WHILE COMING TO A STOP, OR ACCELERATING FROM A STOP. THE LAST REPORTED INCIDENT OCCURRED WHILE APPROACHING A STOPLIGHT. SINCE THAT INITIAL COMPLAINT, I HAVE SPENT 19 HOURS OVER 3 VISITS TO THE DEALER TRYING TO IDENTIFY THE PROBLEM. AFTER REPLACING A SOLENOID IN THE THROTTLE ASSEMBLY, THE CONDITION SEEMED TO IMPROVE, BUT HAS SINCE REGRESSED TO PRE-REPAIR STATUS. I HAVE RECEIVED NO FEEDBACK CONCERNING MY ORIGINAL COMPLAINT FROM NHTSA, NOR HAVE I BEEN NOTIFIED BY DAIMLER-CHRYSLER OF ANY DEVELOPMENTS IN CORRECTING THIS PROBLEM. RELYING ON DC'S INITIATIVE TO DETERMINE THE CAUSE AND NECESSARY REPAIR FOR THIS ISSUE SEEMS IRRESPONSIBLE SINCE THEY HAVEN'T DONE SO IN THE TWO YEARS THAT MY MODEL HAS BEEN ON THE STREET. ALSO, IF IT WERE NOT FOR THE PERSONAL INITIATIVE OF THE MECHANIC THAT REPLACED THE SOLENOID, I WOULDN'T HAVE RECEIVED ANY HELP WITH MY PROBLEM. THE DEALER POSITION WAS THAT THERE WAS NO COMPUTER REGISTERED EVENT, SO THEREFORE, THE STALLING HAD NOT OCCURRED. WHEN THEY COULD PERSONALLY OBSERVE THE EVENT, AND CAPTURE IT IN THE VEHICLE COMPUTER, THEY WOULD INVESTIGATE FURTHER TO SEE IF ANY REPAIR WAS WARRANTED. THE SURVEY BELOW ASKS ABOUT PROPERTY DAMAGE, DEATHS, AND FIRES. DO I NEED TO ACTUALLY HAVE ONE OF THESE EVENTS OCCUR TO MY FAMILY TO FLAG MY COMPLAINT FOR APPROPRIATE ACTION? KNOWING A VEHICLE STALLS WHILE BRAKING AND ACCELERATING AT HIGHWAY SPEEDS AND NOT AGGRESSIVELY DETERMINING THE CAUSE UNTIL A FATAL ACCIDENT OCCURS SEEMS IRRESPONSIBLE. HOPEFULLY, I DO NOT HEAR ABOUT THIS INEVITABLE RECALL THE SAME WAY MY FIRESTONE PATRON PAL DID. (FROM THE TOW TRUCK OPERATOR, POST-ACCIDENT). PLEASE CONTACT ME WITH THE STATUS OF THIS PROBLEM AS WELL AS INSTRUCTIONS OF HOW TO GET MY VEHICLE REPAIRED CORRECTLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10207103October 28, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE TO BE EXTREMELY CAREFUL WHEN BRAKING AS THE BRAKE PEDAL GOES TOO FAR DOWN AND IS TOO CLOSE TO THE ACCELERATOR AND IT IS VERY EASY TO PUSH ON THE ACCELERATOR WHILE BRAKING. I HAVE NEARLY RAN INTO OTHER VEHICLES OR EVEN PEOPLE IN A CROSSWALK WHILE PUSHING ON THE BRAKE. DEALER SAYS THERE ARE NO TSB'S OR ANY INTERNAL INFORMATION REGARDING THIS PROBLEM. BECAUSE I AM AWARE OFTHE PROBLEM I AM VERY CAREFUL, BUT THERE ARE TIMES WHEN YOU JUST PUSH ON THE BRAKE AND MY FOOT IS ALSO HITTING THE ACCELERATOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10207051October 27, 2007ENGINE AND ENGINE COOLING:ENGINE
2005 JEEP GRAND CHEROKEE 4.7L 4WD. ENGINE IDLES ROUGH AND STALLS WHEN BRAKES ARE APPLIED. REPORTED TO DEALERSHIPS FOR SERVICING ON MULTIPLE OCCASIONS. UNABLE TO RESOLVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10207011October 26, 2007ENGINE AND ENGINE COOLING
OUR 2005 JEEP GRAND CHEROKEE HAS STARTED CUTTING OUT OR STALLING. ENGINE JUST STOPS. MY SON WAS ALMOST IN A MAJOR COLLISION WHEN HE COULDN'T GET THE CAR OUT OF THE INTERSECTION. THANK GOD THERE WAS NO ACCIDENT. MAYBE IF MORE PEOPLE COMPLAINED - I HATE TO SEE LIVES LOST- WHAT WILL IT TAKE FOR A RECALL- JEEP REPAIR STATES RESETTING THE DRIVE TRAIN SHOULD HELP.. DOES IT???? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10204269September 27, 2007ENGINE AND ENGINE COOLING:ENGINE
I HAVE TAKEN MY 2005 JEEP GRAND CHEROKEE INTO THE DEALERSHIP 3 TIMES FOR ROUGH IDLE AND STALLING ISSUES. THEY INFORMED MY THAT IT WAS THE SPARK PLUGS AND NEEDED A THROTTLE BODY CLEANING. SO I PAID TO HAVE THOSE THINGS DONE. THEN, 2 DAYS AFTER THE SERVICE WAS PERFORMED, I WAS DRIVING AND MY VEHICLE SHUT OFF. I WAS IN THE MIDDLE OF TRAFFIC AND LOST ABILITY TO STEER AND BRAKE. LUCKILY I WAS ABLE TO SAFELY MOVE ON THE SHOULDER AND AVOID A COLLISION. I HAVE DONE QUITE A BIT OF RESEARCH ONLINE ABOUT THIS PROBLEM, AND THERE ARE MANY PEOPLE WHO HAVE THE SAME PROBLEM WITH THEIR 4.7 GC AND COMMANDERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10203460September 19, 2007SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VEHICLE SPEED CONTROL
WHILE TRYING TO STOP, WHILE MY FOOT WAS ON THE BRAKE PEDAL, THE ENGINE STARTED RACING AND WAS NOT ABLE TO STOP, I ENDED UP HITTING THE CAR IN FRONT OF ME, 2 CAR PASSENGERS WENT TO THE HOSPITAL WITH MINOR INJURIES. CONTACTED JEEP AND CAR WAS CHECKED BY FACTORY EXPERT AT LOCAL DEALER , NOTHING DEFECTIVE WAS FOUND WITH BRAKES . THIS HAS HAPPENED 2 TIMES BEFORE THIS ACCIDENT. FORTUNATELY, I WAS ABLE TO STOP. ALSO I HAD TO REPLACE ALL 4 ROTORS WITH LESS THAN 18,000 MILES, COMPLAINED TO JEEP AND WAS TOLD THAT ROTORS ARE NORMAL WEAR AND TEAR ITEM AND HOW LONG THEY LAST DEPENDS ON YOUR DRIVING HABITS. I JUST HEARD ON TV THAT THERE IS A RECALL FOR BRAKE FAILURE, CONTACTED JEEP AND WAS TOLD NO, THERE IS NO RECALL AT THIS TIME. PLEASE LET ME KNOW IF THERE IS A RECALL ON 05 JEEP GRAND CHEROKEE FOR BRAKE FAILURE. EQ-10203460-4200. DATE RECEIVED 12/12/07 *JB NEW JERSEY POLICE REPORT. UPDATED 12/12/07 *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10203293September 18, 2007VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DRIVERS SIDE WINDOW ON 2005 JEEP GRAND CHEROKEE ON FIRST OCCASION, MAY 2007 CAME OUT OF POWER WINDOW TRACK, WEDGED BETWEEN MIRROR AND DOOR FRAME AND THE PRESSURE RESULTED IN SPIDER CRACKED THROUGHOUT WINDOW. THIS IS A HAZARD DUE TO POTENTIAL WINDOW EXPLODING ONTO DRIVER WHILE IN TRANSIT. ALSO INABILITY TO CLOSE WINDOW DURING INCLEMENT WEATHER COULD RESULT IN TRAFFIC CRASH. INITIAL REPAIR RESULTED IN WINDOW MOTOR ALSO NEEDING TO BE REPLACED, MOTOR WARRANTED BY CHRYSLER, BUT LABOR WAS CHARGE TO CUSTOMER. SECOND OCCASION SEPTEMBER 16,2007, SAME DRIVERS SIDE DOOR WINDOW CAME OUT OF POWER WINDOW TRACK AND WEDGED BETWEEN MIRROR AND DOOR FRAME. THIS TIME WINDOW DID NOT CRACK, HOWEVER, CHRYSLER DEALER WOULD NOT COVER UNDER WARRANTY, CHARGING CUSTOMER. STORY CHRYSLER JEEP, ADVISED WINDOW TRACK PARTS TO REPAIR THE MOLDING WAS BACK ORDERED FOR 3 WEEKS. DEALERSHIP GLUED OLD TRACK MOLDING INTO PLACE SO IT WOULD NOT SLIP OUT OF PLACE CAUSING THIS POWER WINDOW ISSUE. ( VEHICLE HAS 51,031 MILES ) ADDITIONALLY, AC/ HEAT CONTROL BLOWER RESISTOR AND WIRING MELTED ON PLUG IN BEHIND GLOVE COMPARTMENT OF VEHICLE. THIS RESULTED IN BLOWER MOTOR ONLY WORKING ON HIGH. MAY BE A FIRE HAZARD WITH THIS VEHICLE.... AGAIN DEALER WOULD NOT WARRANTY WORK DUE TO 51,031 MILES ON VEHICLE THIS 2.5 YEARS OLD VEHICLE HAS SIGNIFICANT SAFETY ISSUES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10203376September 18, 2007ENGINE AND ENGINE COOLING
2005 JEEP GRAND CHEROKEE HAS ENGINE FAILURE WHEN THERE IS A RAPID DECLINE IN ENGINE RPM. MOST OFTEN WHEN GETTING OFF OF THE FREEWAY AND COASTING TO AN INTERSECTION, OR WHEN MAKING A TURN IN AN INTERSECTION AND LIFTING OFF THE GAS PEDAL. ENGINE DIES AND THE VEHICLE SHUTS DOWN CAUSING A LOSS IN POWER STEERING AND ALL POWER. THIS CAUSES VEHICLE TO NOT BE UNDER CONTROL AND VEER INTO UNDESIRED LANES, CURBS, AND VARIOUS LOCATIONS DUE TO HAVING SUDDEN LOSS OF POWER STEERING AND ENGINE POWER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10203089September 15, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
I BOUGHT THE JEEP CHEROKEE LAREDO IN JUNE 2005 AND I HAVE EXPERIENCED SEVERAL EVENTS WITH THE INSTRUMENT PANEL LIGHTING SYSTEM AND GAUGES. THE PANEL GOES ON AND OFF UNTIL THE ENGINE AND / OR AIR CONDITIONS SHUT OFF. AT ONE POINT THE BATTERY NEEDED TO BE REPLACED. IT HAS BEEN VERY STRESSFUL HAVING THIS CONDITION OCCURRING WHILE DRIVING OR AT A TRAFFIC LIGHT. BOTH DEALER AND CHRYSLER HAVE IMPROVISED SOME REPAIRS (6 TIMES) THAT HAD NOT RESOLVED THE PROBLEM. I HAVE DECIDED TO FILE LEGAL ACTION AGAINST THE DEALER AND CHRYSLER AFTER SEEING IN THE NHTSA COMPLAINT DATABASE THAT THIS IS A WIDESPREAD AND SYSTEMIC PROBLEM WITH THIS MODEL. IF YOU WANT TO JOIN THE EFFORT TO PURSUE ACTIONS USING THE "LEMON" OR ANY APPLICABLE LAW REQUEST A COMPLAINT RESEARCH OF THIS COMPLAINT RECORD TO HAVE ACCESS TO MY PHONE AND E-MAIL ADDRESS. HAVING A JOINT EFFORT WILL RESULT IN LOUDER AND MORE EFFECTIVE RESULTS TO DEFEND OUR RIGHTS AS CONSUMERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10203046September 14, 2007ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE SUV IS RUNNING ON THE ROAD AND / OR ON FULL STOP THE DASHBOARD LIGHTS TURN ON AND OFF SEVERAL TIMES WITHIN SECONDS, RPMS DECREASES, ENGINE STOPS AND AIR CONDITIONING TURN ON AND OFF. THIS CONDITIONS HAVE OCCURRED ALL AT THE SAME TIME OR IN COMBINATIONS. IN ONE OCCASION THE BATTERY WENT DEAD IN MIDDLE OF THE ROAD. THE DEALERSHIP HAS NOT BEEN ABLE TO FIND THE SOURCE OF THE PROBLEM. THE PROBLEM MAY OCCUR IN BUSY TRAFFIC POSING RISK OF CAR ACCIDENT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0