Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10231726June 20, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENGINE REVVED VERY LOUDLY. THE VEHICLE THEN SURGED FORWARD SIX FEET. THERE WAS NO CRASH. THE VEHICLE WAS SERVICED BY THE DEALER FOR THIS FAILURE ONE YEAR EARLIER. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 10,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231429June 18, 2008
STEERING:RACK AND PINION, SUSPENSION:REAR
THE RACK AND PINION ON MY 2005 JEEP GRAND CHEROKEE IS COMPLETELY WORN OUT AND MAKES CONSIDERABLE AMOUNTS OF NOISE WHEN DECREASING IN SPEED. CAR HAS 47,000 MILES AND BEFORE MY WARRANTY WAS UP AT 36,000 I TOOK THE VEHICLE IN FOR REAR END INSPECTION AND THEY FOUND "NO PROBLEMS." THIS IS FRAUD, AND NOW I HAVE TO PAY $1350 TO HAVE THE RACK AND PINION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231004June 14, 2008
ENGINE AND ENGINE COOLING
OUR 2005 JEEP GRAND CHEROKEE LIMITED 5.7L HAS STALLED OUT THREE TIMES AFTER PURCHASING USED IN 2007. THIS HAS HAPPENED TWICE WHILE TRAVELING 65 MILES PER HOUR ON AN INTERSTATE AND ONCE WHILE BACKING OUT OF THE DRIVEWAY. EACH TIME THE VEHICLE STALLS OUT, THE ENTIRE CAR SHUTS DOWN, INCLUDING ELECTRONICS. EACH TIME THE VEHICLE HAS RESTARTED WITHOUT TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231007June 14, 2008
EXTERIOR LIGHTING
THE MULTI-FUNCTION SWITCH ON MY 2005 GRAND CHEROKEE JEEP FLICKERS ON AND OFF AT TIMES. IT CAUSES MY HEADLIGHTS ON MY VEHICLE TO GO OUT DURING NIGHT TIME DRIVING. I INITIALLY TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC AND REPAIR JAN 2008. THE PART WAS ORDERED BUT NEVER CAME IN. I TOOK IT AGAIN TO CHRYSLER JEEP DEALERSHIP FOR THE SAME CONCERN AND HAVE LEARNED THAT THE PART NEEDED TO REPAIR MY VEHICLE IS ON A NATIONAL BACK ORDER. THIS IS A NECESSARY PART FOR SAFE DRIVING AT NIGHT. HOW CAN IT BE ON BACK ORDER UNLESS IT WAS SOMETHING DEFECTIVE TO BEGIN WITH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229187May 29, 2008
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON HER VEHICLE, AND WOULD ALSO TURN OFF AND NOT BACK ON. THE INSTRUMENT PANEL LIGHTS WOULD ALSO FLICKER. ON APPROXIMATELY 6-8 OCCASIONS, THE VEHICLE WOULD NOT START. THE COMPUTER SYSTEM WAS REPLACED AND THE STARTING FAILURE WAS RESOLVED; HOWEVER, THE HEADLIGHTS STILL FLICKERED APPROXIMATELY 90% OF THE TIME THEY WERE ACTIVATED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229096May 28, 2008
TIRES:VALVE
TIRE PRESSURE SENSING VALVE STEMS. 3 OF THE 4 VALVE STEMS HAVE CRACKED AND BROKEN AROUND THE THREAD AREA OF THE CAP RESULTING IN TIRE PRESSURE LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226540May 3, 2008
VEHICLE SPEED CONTROL
I OWN A CAR WASH IN BELVIDERE, IL AND ON 4-6-08, WE HAD A CUSTOMER BRING THEIR 2005 JEEP CHEROKEE IN, WE PUT IT IN OUT TUNNEL AND RAN IT THROUGH OUR AUTOMATIC WASH IN NEUTRAL, AND AT THE END OF THE TUNNEL A DRIVER GOT IN, PUT THE JEEP IN PARK..STARTED IT, AND THE JEEP TOOK OFF RACING DOWN A DITCH AND ONTO A MAJOR STREET. THE VEHICLE CAME TO A STOP WHEN THE DRIVER CRASHED IT INTO A CEMENT LIGHT POLE. THE JEEP IS TOTALED, AND THERE WERE NO INJURIES, BUT IT CAME CLOSE TO RUNNING OVER FOUR CUSTOMERS THAT WERE STANDING, WAITING FOR THEIR CARS TO BE DONE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS SAME JEEP AN ANOTHER WASH FACILITY. THIS IS THE SECOND ONE WE HAVE HAD AT OUT SITE IN TWO YEARS. HELP!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226462May 2, 2008
STEERING
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. AFTER ATTEMPTING TO PROCEED FROM A COMPLETE STOP AND MAKING A LEFT TURN AT 5 MPH, THE VEHICLE MADE A 360 DEGREE SPIN. THE CONTACT'S WIFE PREVIOUSLY EXPERIENCED THE FAILURE ON TWO SEPARATE OCCASIONS. THE CONTACT PURCHASED FOUR NEW TIRES, BUT THE FAILURE RECURRED ON MAY 2, 2008. THE FAILURE ALWAYS OCCURS WHEN THE VEHICLE IS TURNING LEFT AT LOW SPEEDS. THE VEHICLE HAD JUST BEEN SERVICED AT THE DEALER FOR ITS 30,000 MILE MAINTENANCE AND NO FAILURES WERE IDENTIFIED AT THAT TIME. THE FAILURE MILEAGE WAS 31,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226282April 30, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
2005 JEEP GRAND CHEROKEE IDLER PULLEY BROKE RESULTING IN A NEED FOR REPLACEMENT ALONG WITH THE SERPENTINE BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226338April 30, 2008
SUSPENSION:FRONT
NO EVENTS LEAD TO FAILURE THAT CAN BE RECALLED. THE UPPER DRIVER'S SIDE BALL JOINT SEPARATED FROM THE KNUCKLE, CAUSING COMPLETE LOSS OF CONTROL, FORTUNATELY, THE CAR WAS TRAVELING AT ONLY 15 MPH. THIS WAS WITNESSED BY AN OAKLAND COUNTY (MICHIGAN-HOME OF CHRYSLER HEADQUARTERS) SHERIFF. UPON MY INVESTIGATION, I FOUND REFERENCE TO AT LEAST 4 CHRYSLER SUV PRODUCTS WITH AN UNCOMMONLY HIGH RATE OF FAILURE OF THE BALL JOINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225956April 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2005 JEEP, GRAND CHEROKEE WITH 39,000 MILES. I WAS DRIVING THE VEHICLE WHEN SUDDENLY I HAD TOTAL TRANSMISSION FAILURE. THE VEHICLE WOULD NOT MOVE WHEN APPLYING THE GAS. I COASTED THE VEHICLE OFF TO THE SIDE OF THE RODE AND APPLIED THE BRAKES TO STOP THE VEHICLE. I PUT THE VEHICLE INTO PARK AND GOT OFF THE BRAKES AND THE VEHICLE BEGAN TO ROLL FORWARD. I HAD TO APPLY THE EMERGENCY BRAKES TO STOP THE VEHICLE FROM ROLLING EVEN THOUGH IT WAS IN PARK. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225468April 23, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH, UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS OFF WHENEVER AN OBJECT TOUCHES THE IGNITION KEY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 22,200 AND FAILURE MILEAGE WAS 18,000. UPDATED 05/19/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225500April 23, 2008
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT PROPPED UP THE HYDRAULIC HOOD IN ORDER TO DISCONNECT THE BATTERY. THE HOOD CAME DOWN ABRUPTLY ONTO THE CONTACT'S HEAD AND BACK. THE CONTACT SUSTAINED HEAD INJURIES. THE CURRENT MILEAGE WAS 34,315 AND FAILURE MILEAGE WAS 34,260.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10225373April 22, 2008
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
OUR 2005 JEEP CHEROKEE HAS 16,000 MILES ON IT. I WAS STOPPED AT A STOP LIGHT. I MADE A RIGHT TURN AND IN THE MIDDLE OF MY TURN, THE LEFT FRONT WHEEL FELL OFF. I LOST MY BREAKS BUT BECAUSE I WAS GOING SO SLOW I SOON CAME TO A STOP. I CALLED LONE STAR JEEP CHRYSLER AND HAD IT TOWED TO THEM. A CHRYSLER ENGINEER CAME TO INSPECT THE VEHICLE AND DETERMINED I HAD A COLLISION. IN ESSENCE THEY SAID I WAS LYING. NO AIRBAGS WERE DEPLOYED AND I STATED THE INCIDENT EXACTLY AS IT HAPPENED. THE VEHICLE IS STILL BEING REPAIRED AND IT WILL BE AT OUR COST. THE DALLAS MORNING NEWS HAS REPORTED TODAY THAT THERE HAS BEEN A HISTORY OF THE UPPER BALL JOINTS SEPARATING IN JEEPS YET CHRYSLER REFUSES TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225403April 22, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 50-60 MPH, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE HAD TO BE TOWED TO THE DEALER AND THEY STATED THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE FAILURE HAS OCCURRED INTERMITTENTLY EVER SINCE THE VEHICLE WAS PURCHASED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 53,000 AND FAILURE MILEAGE WAS 100. UPDATED 7/3/08 *CN UPDATED 07/03/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225227April 21, 2008
ENGINE AND ENGINE COOLING
MY 2005 JEEP GRAND CHEROKEE CAUGHT FIRE IN THE ENGINE AREA AND WAS DESTROYED..I WAS TRAVELING TO NYC FROM VERMONT ON 2/20/08...FIRE TOOK PLACE IN NEWTOWN CT........ *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224588April 15, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP AT APPROXIMATELY 5 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK IN ORDER FOR IT TO RESTART. THE FAILURE OCCURS MOST FREQUENTLY WHEN MAKING LEFT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 18,500 AND FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223784April 9, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I HAVE A 2005 JEEP GRAND CHEROKEE THAT I'VE OWNED 2 YEARS AND HAVE PUT 28,000 MILES ON IT AND MY BATTERY IS DEAD. NOT REALIZING WHAT A PAIN IT WOULD BE TO GET A NEW BATTERY I THOUGHT OH WELL. WELL UPON CONTACTING EVERY AUTO PLACE AND MULTIPLE DEALERSHIPS WITHIN A 25 MILE RADIUS I FOUND OUT THAT NO ONE CARRIES THIS MOPAR/CHRSYLER BATTERY. IT HAS TO BE SPECIAL ORDERED AND TO TOP IT OFF IT GOES FOR BETWEEN 120-150 AND THIS IS THE ONLY CHOICE FOR THIS SUV. PER THE DEALERSHIPS THE BATTERY DOES COME WITH A 72 MONTH WARRANTY AT LEAST. SO I CALL CHRYSLER TO SEE IF THEY WILL PRORATE THE BATTERY BEING I'VE ONLY THE JEEP 2 YEARS AND IT'S ONLY 3 YEARS OLD. WELL OF COURSE THEY SAY NO. WHEN YOU PURCHASE ONE OF THEIR CARS THE BATTERY IS ONLY WARRANTED FOR 36 MONTHS OR 36,000 MILES BUT IF I GO BUY THE EXACT SAME BATTERY NOW THEY WILL WARRANTY IT FOR 72 MONTHS. TO ME THIS DOES NOT SOUND ACCURATE BUT THEY REFUSE TO HELP IN ANYWAY. THEY SAID THERE IS ABSOLUTELY NOTHING THEY CAN DO. I AM NOT ASKING FOR SOMETHING FOR FREE BUT I BELIEVE THE BATTERY SHOULD BE PRORATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223079April 1, 2008
POWER TRAIN:DRIVELINE
ON SEVERAL OCCASIONS AFTER I HAVE DRIVEN MY VEHICLE IN HEAVY RAIN ON WET ROADS OR WENT THROUGH A CAR WASH THEN PARKED IT, WHEN I GO TO LEAVE THE AREA IT WILL TAKE OFF (ACCELERATE) AS SOON AS IT IS IN GEAR, MY FOOT IS NOT ON THE GAS IT JUST TAKES OFF, SOMETIMES IT WILL JUST STALL AFTER IT DOES THIS OTHER TIMES IT KEEPS RUNNING AND I AM ABLE TO CONTROL IT. FORTUNATELY I HAVE NOT HAD AN ACCIDENT BECAUSE OF THIS, BUT IT IS QUITE A SCARY EXPERIENCE. MOST RECENT EXPERIENCE WAS AFTER I HAD BEEN TO A CAR WASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222139March 24, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2005 JEEP ENGINE LIGHT COMES ON PERIODICALLY, THEY HAVE NOT BEEN ABLE TO TELL ME WHAT IS WRONG WITH IT. I HAD THE CAR INSPECTED WHILE THE LIGHT WAS ON, IT PASSED THE SAFETY INSPECTION, BUT NOT EMMISIONS.THE RAPID OIL CCHANGE CENTER DIDN'T KNOW WHAT THE EMISSION PROBLEM WAS, THEY TOLD ME I IHAD TO TAKE IT TO THE DEALER. I MADE APPOINTMNET WITH DEALER,, I DROP CAR OFF, THE DARN LIGHT IS OFF!!!! THE DEALER SAY THEY CANNOT HELP ME, MY LEASE IS UP IN TWO MONTHS,AND THAT I HAVE 6 DAYS LEFT ON THE EMMISION WARRENTY AND THERE IS NOTHING THEY CAN DO UNLESS THE LIGHT IS ON.... I KNOW THAT LIGHT WILL COME BACK ON THE 7TH DAY. I HAVE DOCUMENTATION THE LIGHT WAS ON BECAUSE THE INSPECTION WOULDN'T CLEAR A FEW DAYS BACK......I WANT THE WARRENTY EXTENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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