Jeep Grand Cherokee Complaints (2006)
1,280 consumer complaints on file.
- #10946235January 18, 2017ELECTRICAL SYSTEM, STEERING
RANDOMLY, MY CAR WOULDN'T START AND I WOULD THINK THAT THE BATTERY WENT DEAD. THEN, ANOTHER JEEP OWNER TOLD ME TO PUT MY FOOT ON THE BRAKE AND JIGGLE THE SHIFTER, AND THAT IT SHOULD WORK. THIS WORKED AND AFTER ABOUT A YEAR OF UTILIZING THIS WORK AROUND, THE CAR FELT LIKE IT WAS SLIPPING IN BETWEEN GEARS AS I WAS DRIVING. IT FELT LIKE IT WAS FISHTAILING, HOWEVER I WOULD SEE THE AUTO-STEERING AND ABS LIGHTS POP UP ON THE DASHBOARD AND IT FELT LIKE THE CAR WAS LOSING CONTROL. I TOOK IT TO SEVERAL MECHANICS WHOM WOULD CHECK THE STARTER, REALIGN, DO MORE RANDOM TESTING AND THE PROBLEM PERSISTED. AFTER THOUSANDS OF DOLLARS AND HOURS SPENT TRYING TO IDENTIFY THE ISSUE, I EVENTUALLY RECEIVED A RECALL NOTICE IN THE MAIL TELLING ME THAT THERE WAS INDEED A MAJOR ISSUE, HOWEVER THE PART NEEDED TO CORRECT IT WAS UNAVAILABLE AND MORE NEEDED TO BE MANUFACTURED. IT ALSO STATED THAT I SHOULDN'T DRIVE THE VEHICLE, BUT RENT A CAR UNTIL THE PART WAS AVAILABLE AND THAT THE COST WOULD BE REIMBURSED EVENTUALLY, ONCE A PART WAS AVAILABLE TO REPAIR THE ISSUE. I COULD NOT AFFORD TO RENT A CAR FOR AN UNKNOWN AMOUNT OF TIME... AND THE PART REMAINED UNAVAILABLE FOR THE DURATION OF THE TIME THAT I OWNED IT. I TOOL IT TO A MECHANIC AT ONE POINT, EXPLAINED TO THEM ABOUT THE RECALL WHICH THEY WERE FAMILIAR WITH, AND THEY REPLACED MY STARTER, HOPING THAT THIS WOULD MAKE THE CAR "SAFER" UNTIL THE PART WAS AVAILABLE. IT DID HELP, HOWEVER DID NOT RECTIFY THE ISSUE. BY THE TIME THE PART BECAME AVAILABLE, I HAD ALREADY SPENT THOUSANDS TRYING TO FIX IT AND HAD TRADED IT IN TO A DEALERSHIP WHEN I TOOK ON A LEASE. NOW IT DOESN'T SEEM TO MATTER HOW MUCH MONEY I SPENT TRYING TO FIX THE ISSUE PRIOR TO THE PART BEING AVAILABLE AS THEY ARE ONLY WILLING TO REIMBURSE YOU FOR THE SPECIFIC RECALL ITSELF. MAYBE HAD I BEEN CALLING THEM FROM A HOSPITAL ROOM AS A RESULT OF AN ACCIDENT, THEY WOULD FEEL DIFFERENTLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10945877January 17, 2017STRUCTURE:BODY
THE TWO INTERIOR BACK DOOR HANDLES BROKE. MY TWO GRANDSONS, AGES 6 AND 9, ARE THE ONLY PEOPLE RIDING IN THE BACKSEAT AND THEY DID NOT MISTREAT THEM. THEY EACH BROKE ABOUT AT THE SAME TIME. WHEN I WAS READING ONLINE ABOUT WHAT TO DO, I SAW THAT A HUGE NUMBER OF OTHER JEEP GRAND CHEROKEES WERE HAVING THE SAME PROBLEM. IF WE WERE IN AN EMERGENCY SITUATION WHERE WE NEED TO VACATE THE VEHICLE IMMEDIATELY. THEY WOULD BE TRAPPED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10939153January 3, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED ON JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD EXPERIENCED A FAILURE RELATED TO THE RECALL. THE VIN TOOL CONFIRMS PARTS DISTRIBUTION DISCONNECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938490December 29, 2016SERVICE BRAKES, UNKNOWN OR OTHER
TRACTION CONTROL KICKS ON FOR 5-30 SECONDS AT VARIOUS SPEEDS AND ROAD CONDITIONS. IT HAS COME ON GOING 80MPH, COME ON FROM A STOP, GOING 30 MPH ON A CITY STREET. NOT SURE IF THAT IS WHY BRAKES EXPLODED AND BROKE APART. ALL TIRES SAME SIZE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938493December 29, 2016SERVICE BRAKES
BRAKES "EXPLODED". NO PRIOR WARNING, SQUEAL, NOTHING. HAVE HAD THEM CHECKED AT DEALERSHIP ONLY A FEW MONTHS AGO. SAME SIZE TIRES. GOING DOWN CITY STREET, LOUD POPPING SOUND, THEN SHORT GRINDING SOUND. SOUNDED LIKE BACK RIGHT REAR TIRE. HAD CAR TOWED TO MECHANIC WHO STATED THAT SPRING HAD BROKEN, CAUGHT BRAKE CABLE, AND EVERYTHING CAME OFF IN PIECES "SHARDS OF METAL"
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10918907October 25, 2016ENGINE
DRIVING DOWN THE ROAD ENGINE REVVED DOWN, PULLED OVER IMMEDIATELY CALLED TOW TRUCK. TOOK INTO DEALERSHIP THEY SAID THE TIMING CHAIN HAD BROKE AND ENGINE WAS NO GOOD. REPLACING MOTOR DUE TO STILL HAVING A WARRANTY ON IT. HOPING THIS DOES NOT HAPPEN WITH THE REPLACEMENT ENGINE. I HAVE NOTICED ON FORUMS THAT HAS HAPPENED TO NUMEROUS OTHERS WONDERING WHY NO RECALL HAS BEEN ISSUED. OIL CHANGES WERE ALL ON TIME AND PLUGS AND WIRES CHANGED AT RECOMMENDED TIME. THIS SHOULD NOT HAPPEN AN ENGINE WITH 105000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10918672October 24, 2016AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TAKATA INFLATOR. I PURCHASED MY JEEP AND AFTER A FEW MONTHS I NOTICE IT KEPT GETTING STUCK IN 3RD. WOULDN'T COME OUT. THEN THE MESSAGE "TRANSMISSION OVER TEMP" WOULD POP UP. IT WOULD RANDOMLY JUST LOOSE ALL POWER AND CUT OFF AS I WOULD BE DRIVING. I HAD IT LOOKED AT. CHECKED THE CODES BC CHECK ENGINE LIGHT WOULD POP UP ALSO. MULTIPLE CODES WERE IN THE HISTORY PERTAINING TO THE ISSUE. I WAS GOING TO GET EVERYTHING FIXED UNTIL I WAS TOLD TO CONTACT JEEP FIRST BC THERE MIGHT BE SOME RECALLS THAT OTHERS WERE EXPERIENCING MY SAME PROBLEM. I WOULD OF PAID FOR IT REGARDLESS TO FIX THE PROBLEMS. IT HAD NUMEROUS RECALLS. MADE AN APPOINTMENT TO MCKINNEY DODGE IN EASLEY,SC. AFTER FIXING THE RECALLS I HAVE PAPERWORK FOR A FEW MONTHS LATER WAS DOING IT AGAIN. I WORK IN A SERVICE DEPT. SO I ASKED ONE MY TECHS IF IT WAS SAME PROBLEM AS THE RECALLS AND DID I NEED TO CALL DEALERSHIP BACK. THEY SAID YES. CALLED MCKINNEY AND THEY REFUSED TO SET ME AN APPOINTMENT AND SAID THE PROBLEMS HAD NOTHING TO DO WITH THE RECALLS THEY FIXED. AFTER HAVING SEVERAL TOWS AND STRANDED AND ALMOST WRECKING WITH MY CHILDREN IN THE CAR GOING DOWN THE HIGHWAY AND JUST DIES, I'M BEYOND FRUSTRATED AND NO ONE CAN SEEM TELL ME HOW TO FIX. AFTER READING SEVERAL REVIEWS AND RECALL INFORMATION, MY ISSUES ARE EVERYTHING WITH MY RECALLS. MY AIRBAG LIGHT GO ON AND OFF ALSO. THEY NEVER TOUCHED THAT AND IT'S ALSO A RECALL. I NEED TO KNOW WHAT I NEED TO DO BC I'M NOT WAITING FOR AN ACCIDENT OR DEATH BC THIS VEHICLE. IT'S MY ONLY CAR AND I'VE TRIED TO PAY MYSELF AND HAD RECALLS FIXED AND PROBLEM IS STILL THERE. I'VE CONTACTED A LAWYER. I WANT IT FIXED OR I WANT ANOTHER VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916194October 14, 2016UNKNOWN OR OTHER
CAUSE OF FAILURE: INTERIOR DOOR HANDLE HAS STRESS CRACKED AND IS BROKEN. THERE ARE NO SIGNS OF ABUSE, IMPACT DAMAGE OR AFTER MARKET MODIFICATIONS. **NOTE THAT THE INTERIOR DOOR HANDLE IS SERVICEABLE ONLY AS AN INTERIOR DOOR PANEL ASSEMBLY**CORRECTION: INSTALLED REPLACEMENT INTERIOR DOOR HANDLE ASSEMBLY TO CORRECT CONCERN. THIS PROBLEM STARTED WITH THE DRIVER'S SIDE INTERIOR DOOR HANDLE. THE PLASTIC CUP BEHIND THE DOOR HANDLE CRACKED AND EVENTUALLY SHATTERED LEAVING SHARDS BEHIND THAT CUT MY HAND WHEN I OPENED THE DOOR. THE REMAINING THREE DOOR HANDLES HAVE ALL DONE THE SAME THING. THIS IS A SAFETY ISSUE. EXITING THE JEEP GRAND CHEROKEE IN AN EMERGENCY SITUATION WITH THE DOOR HANDLES NOT WORKING PROPERLY WOULD BE DELAYED, OR IN THE CASE OF A CHILD, IMPOSSIBLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10910643September 29, 2016ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR RANDOMLY FLASHED. THE DEALER REPLACED THE HEAD GASKET MONTHS AGO, BUT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE DEALER INDICATED THAT A SENSOR MAY NEED TO BE REPLACED. IN ADDITION, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED AND THERE WAS A STRONG HESITATION AS IF THE VEHICLE WOULD STALL. THE DEALER ASKED THE CONTACT TO BRING THE VEHICLE BACK FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10908004September 19, 2016ENGINE
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 9 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10908059September 19, 2016AIR BAGS
TAKATA RECALL. MY CAR WAS IN A WRECK THIS PASS SEPTEMBER 17 AND THE AIR BAGS GOT DEPLOYED.MY MOTHER IN LAW WAS INJURED IN HER HEAD AND IT LOOK LIKE THE BAGS THROUGH SOME SORT OF METAL WITH WHITE POWDER.I HAVE NO CLUE IF THIS WAS NORMAL .BUT MY CAR SMELLED LIKE BURNED ..I HAS GONE TO GEEP IN 2015 TO GET ENGINE TUNE UP.AND I ASKED ABOUT TAKATA RECALL AND THEY TOLD ME THEY WERE WORKING ON IT .AND THE WOULD CALL ME BACK .WELL THEY NEVER DID. NOW THAT MY CAR SUFFERED THIS HORRIBLE ACCIDENT I WANT TO KNOW WHY THEY NEVER DID WHAT THEY WERE SUPPOSED TO DO. THE ACCIDENT HAPPEN AT AN INTERSECTION MY CAR WAS TURNING ON A GREEN LIGHT AND ANOTHER VEHICLE RUNED OVER A RED LIGHT AND HIT US. MY AIR BAGS DIPLOID AND THAT'S WEN I SAW THIS WEIRD SMELL AND STILL FEEL LIKE I HAVE SOMETHING IN EYES. I WANT TO KNOW WHAT I HAVE TO AFTER THIS AND WHAT STEPS TO TAKE .
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10907469September 18, 2016AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
TAKATA RECALL: I WAS IN AN ACCIDENT WITH MY 2006 GRAND CHEROKEE. THE ACCIDENT WAS DUE TO THE IGNITION SWITCH AND THE VEHICLE POWERING DOWN WHILE IN DRIVE, OR IN USE. INJURIES WERE SUFFERED DUE TO THE AIRBAG'S NONE DEPLOYMENT. AFTER TAKING THE VEHICLE TO THE DEALER AND ATTEMPTING TO HAVE TWO RECALLS REPLACED, I WAS TOLD THERE PRESENTLY WAS NO AVAILABLE FIX, OR REPLACEMENT FOR RECALL P41. THE VEHICLE WAS SERVICED IN 2015 AT FITZPATRICK'S CHRYSLER JEEP (430 E MAIN STREET, ANSONIA, CT 06401 (203) 734-3318) FOR RECALLS P41(IGNITION SWITCH) & N23(POWERTRAIN TRANSFER CASE ELECTRICAL SYSTEM). IN JANUARY OF 2012 WITH 37K ON THE VEHICLE THERE WAS THE FIRST OF TWO ACCIDENTS THAT RELATE TO RECALL P41. THIS ACCIDENT WAS DUE TO UNRESPONSIVE BRAKING AND STEERING, WHICH WAS CAUSED BY THE IGNITION SWITCH MOVING FROM THE ON POSITION TO THE OFF POSITION WHILE THE VEHICLE WAS IN DRIVE, OR IN USE. THIS ACCIDENT HAPPENED WHEN ATTEMPTING TO STOP THE VEHICLE (RTE. 80 EAST HAVEN, CT) I NOTICED THE VEHICLE WAS UNRESPONSIVE. I USED BOTH FEET AND HANDS TO APPLY THE BREAKS, WHILE SIMULTANEOUSLY WRAPPING BOTH HANDS AROUND THE LOWER HALF OF THE STEERING WHEEL AND PULLING UPWARD WITH MY BICEPS TO APPLY ADDITIONAL DOWNWARD MOMENTUM TO THE BREAK PEDAL, BUT STILL I COULD NOT STOP THE VEHICLE. INJURIES WERE SUSTAINED AND OUT POCKET COSTS FOR THIS ACCIDENT TOTAL OVER $7000 DOLLARS. THE SECOND ACCIDENT HAPPENED IN 2016. NOT REALIZING THE VEHICLE WAS OFF WHILE ATTEMPTING TO BRING THE VEHICLE TO A FULL STOP ON THE HIGHWAY (RTE.15 NO HAVEN, CT.), I HAD A COLLISION. THE FORCE OF THE IMPACT SLAMMED MY FACE INTO THE STEERING WHEEL. I WAS DAZED AND CONFUSED, WONDERING, WHY HADN'T THE AIRBAGS DEPLOYED. THIS IS THE SECOND INCIDENT I'VE HAD WITH THIS VEHICLE THAT WAS DIRECTLY RELATED TO THE IGNITION SWITCH. AND, IN BOTH ACCIDENTS AIRBAGS WERE NEVER DEPLOYED. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10907313September 17, 2016UNKNOWN OR OTHER
AFTER HAVIN MY IGNITION LOCK CYCLINDER REPLACED TODAY . TELLING ME THIS WOULD FIX THE ISSUE OF MY LOSS OF POWER AND LIGHTS ETC . IT HAS NOT I ALKOST RAN OFF THE ROAD BECAUSE I LOST ALL CONTROL OF POWER AND LIGHTS . NO POERR STEERING ETC NEED TO FIX THIS ISSUE SOON BECAUSE I AM LOOKING IN TO GETTING A LAWYER I AM SICK OF THIS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906317September 14, 2016ENGINE
THE FAULTY VALVE SEATS FAILED AND DESTROYED MY ENGINE WHICH LEFT ME STRANDED WHILE TRAVELING OUT OF TOWN. ENGINEERS KNOW THE DESIGN WAS FAULTY AS REVISION TO ADDRESS THIS SITUATION WERE MADE IN 2008 TO CORRECT THE PROBLEM FOR THE NEWER MODELS. A RECALL SHOULD BE ISSUED FOR THE EARLIER MODELS TO HAVE THE REVISED SEATS INSTALLED. THIS IS NEGLIGENT AND WILL HURT THE CHRYSLER NAME IF NOT ADDRESSED SOON. I HAD JUST PULLED OF THE HIGHWAY TO REFUEL WITH NO INDICATION OF ANY PROBLEMS. THE JEEP WOULD NOT RESTART AFTER FILLING THE TANK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10901994August 27, 2016SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
MY IGNITION SWITCHED OFF DISABLING MOSTLY EVERYTHING ON THE VEHICLE. THIS WAS ALL WHILE DOING 75 MPH ON THE INTERSTATE. I LOVE JEEP BUT THEY TO GET THIS FIXED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10895530August 13, 2016UNKNOWN OR OTHER
MY JEEP GRAND CHEROKEE LAREDO 2006 HAS ALL INTERIOR DOORS' HANDLES BRAKING TO THE POINT THERE ARE 2 DOORS ALREADY THAT WE CAN NOT GET OUT OF THE CAR WITHOUT ANYONE OPENING IT FROM THE OUTSIDE. THIS IS A MAJOR PROBLEM FOR PEOPLE WITH KIDS AND FOR EVERYONE. IT IS A SAFETY ISSUE. WE ARE ALMOST GETTING TO THE POINT OF NOT BEING ABLE TO OPEN THE DOOR FROM THE INSIDE. THE INTERIOR DOOR HANDLES ARE MADE OF SOME TYPE OF PLASTIC THAT ARE BRAKING BY THEMSELVES. WE NEED HELP IMMEDIATELY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10893068August 4, 2016ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS ADVISED BY LARRY H MILLER IN ALBUQUERQUE NM THAT MY RECALL WAS FIXED AND THAT I WOULD NEED TO PAY FOR A DIAGNOSTIC TO SEE WHY THE " SERVICE 4WHEEL DRIVE SYSTEM" LIGHT WAS STILL ON EVEN THOUGH I HAD BEEN THERE 2 TIMES IN PAST AND ISSUE WAS SAID TO BE RESOLVED BY A SYSTEM UPDATE. I LEFT THE DEALERSHIP AFTER I WAS TOLD IT WAS ABOUT 280$ THAT I WOULD HAVE TO PAY TO GET THE ISSUE FIXED-
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884622July 13, 2016ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DOORS FAILED TO OPEN FROM INSIDE THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883743July 9, 2016SEAT BELTS
BOTH FRONT SEATBELTS STOPPING ALLOWING THE BUCKLE TO BE LATCHED WITH INSERTING THE LATCH UNLESS I DEPRESS THE RELEASE BUTTON. AFTER A FEW MONTHS THE PASSENGER SEAT BELT LIGHT BEGAN ILLUMINATING AND CHIMING BUT THE BUCKLE WAS LATCHED. IF I MOVED THE LATCH WITHIN THE BUCKLE AT A CERTAIN ANGLE IT WOULD STOP BUT I'D HAVE TO HOLD IT THERE CAUSING A SAFETY ISSUE WHILE DRIVING OR HAVE THE PASSENGER DO THIS TASK. WHEN I AM STOPPED THE CHIMING STOPS BUT THE LIGHT STAY ON. THE CHIMING RESTARTS ONCE THE VEHICLE IS IN MOTION. I LOOKED UP SEATBELT REPLACEMENTS AND THE DEALER CHARGES ABOUT $200 EACH FOR JUST THE BUCKLES. I WAS AMAZED THAT THIS IS NOT A RECALL AFTER RESEARCHING AND SEEING HUNDREDS OF POSTS JUST LIKE THIS ONE. HOW CAN THIS BE PETITIONED FOR A RECALL? DOES SOMEONE REALLY NEED TO BE KILLED BEFORE WE USE SOME COMMON SENSE HERE? PLEASE HELP. MOST PEOPLE DON'T HAVE $500 PLUS TO SPEND ON SOMETHING THAT IS CLEARLY A MANUFACTURER FLAW. COMMON JEEP/CHRYSLER TIME TO STEP UP AND DO THE RIGHT THING!! POSSIBLY FIRST AND LAST JEEP I BUY IF NO SOLUTION...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883688July 8, 2016UNKNOWN OR OTHER
I WAS NOTIFIED NOV 2014 THAT MY IGNITION SWITCH WAS DEFECTIVE. I RECEIVED 3 SUBSEQUENT NOTICES BUT COULD NOT GET THE DEALERSHIP TO RESPOND TO MY REQUESTS FOR SERVICE. FINALLY IN FEB 2016 THE DEALERSHIP ADVISED THAT THEY HAD THE PARTS AND WOULD DO THE WORK. ORIGINALLY WE HAD 3 WORKING IGNITION KEYS. AFTER THE RECALL WORK WAS COMPLETE WE ONLY HAD 1 USABLE KEY. WHEN WE WENT BACK TO THE DEALERSHIP WITH THE OTHER 2 KEYS THEY CHARGED $109.95 TO PROGRAM A "MANUAL KEY" . I WAS STUCK WITH THE BILL AND A SECOND ELECTRONIC KEY THAT STILL DOESN'T WORK. THEY SAID I WOULD HAVE TO BUY ANOTHER ELECTRONIC KEY (ONE WITH PANIC BUTTON, DOOR OPEN/ LOCK AND TRUNK LOCK). THIS REPLACEMENT WOULD RUN BETWEEN $200 - $400.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0