Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10715713May 11, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), THE VEHICLE FAILED TO SHIFT GEARS OR GO INTO FOUR WHEEL DRIVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715449May 9, 2015
AIR BAGS
HAVE HAD AIR BAG RECALL FOR OVER A YEAR PART IS NEVER AVAILABLE HAVE CHECK WITH DEALER 5 TIMES RECALL R-06/NHTSA15V-046 AIR BAG LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714419May 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/17/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714017May 1, 2015
AIR BAGS
THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED SIMULTANEOUSLY WHILE THE 2003 JEEP GRAND CHEROKEE WAS TRAVELING ON A PAVED HIGHWAY. THIS UNEXPECTED DEPLOYMENT OCCURRED WITHOUT THE JEEP CHEROKEE SUFFERING ANY FORM OF IMPACT WHATSOEVER. THE MENTIONED UNEXPECTED DEPLOYMENT RESULTED IN INJURIES TO THE FRONT PASSENGER SIDE OCCUPANT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10713633April 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706013April 16, 2015
AIR BAGS
I GOT A RECALL NOTIFICATION ABOUT THE ORC MODULE ON MY JEEP. THIS IS THE THIRD TIME I HAVE TAKEN MY JEEP INTO JACKSON DODGE IN ENID, OKLAHOMA. I HAVE SPENT TIME, AND FUEL TO TAKE THIS INTO MY DEALERSHIP, AND THEY DON'T HAVE THE PART. EACH TIME I WAS TOLD THE PARTS ARE NOT AVAILABLE. I WANT TO FILE A COMPLAINT THAT IT IS A WAIST OF MY TIME AND MONEY IN FUEL TO DRIVE THE 35 MILES INTO MY DEALERSHIP JUST TO BE TOLD, THAT THE PARTS TO FIX THIS ARE STILL NOT AVAILABLE. I NEED TO KNOW, ARE YOU EVER GOING TO MAKE THESE PARTS AVAILABLE TO MY DEALERSHIP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706084April 16, 2015
AIR BAGS, TIRES, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V054000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER EXPERIENCED A PROBLEM WITH THE RADIATOR, HEAT SENSOR, BRAKES AND TIRES. UPDATED 07/28/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705372April 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704632April 9, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE ALTERNATOR, THE FUEL PUMP, THE OXYGEN 2 SENSOR, AND THE CAM SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703344April 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701979March 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701999March 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN THE CONSUMER DONATED THE VEHICLE TO CHARITY. UPDATED 9/18/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701474March 24, 2015
AIR BAGS, SEATS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 09V117000 (SEATS), AND 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701478March 24, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK EXPOSED UNDER THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701226March 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695379March 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694814March 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694923March 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694671March 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693337March 10, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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