Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10346121July 29, 2010
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
REPEATED FAILURE OF BLOWER FAN FOR WHICH THERE IS APPARENTLY NOT A SUITABLE FIX FROM JEEP. CURRENT FIX IS EITHER (A) PART FROM SUPPLIER OTHER THAN JEEP WHICH FAILS EVERY 6-9 MONTHS OR (B) JEEP RECOMMENDED PART WHICH REDUCED AIR VOLUME SO DRAMATICALLY THAT DEFROSTING WINDOWS IS UNSAFE. FAILURE OF THE BLOWER MOTOR IS ALSO UNSAFE DUE TO THE INABILITY TO DEFROST THE WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343634July 16, 2010
SEATS
I HAVE A 2001 JEEP GRAND CHEROKEE LAREDO AND WHILE DRIVING ON THE HIGHWAY THE DRIVERS SEAT JUST SNAPPED CAUSING ME TO FALL IN THE REAR SEAT.. I LOST CONTROL AND DROVE OFF THE RIGHT SIDE OF THE ROAD INTO THE WOODS THANKFULLY NOT HITTING ANYTHING NOR DOING ANYMORE DAMAGE TO MY VEHICLE. BUT CONTACTED MY LOCAL DEALER WHO STATED HE HAD HEARD THERE WAS A PROBLEM WITH THE SEATS BUT THERE WAS NO RECALL NOR ANYTHING HE COULD DO TO HELP MY WITH THE SITUATION. I HAD THE SEAT WELDED BACK TOGETHER BUT NOW IT IS STARTING TO BREAK ON THE OTHER SIDE AND I AM AFRAID IF IT GIVES WILL I BE AS LUCKY AS LAST TIME.. WHY IS THERE NO RECALL IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEM? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10342464July 10, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE REPEATEDLY OVERHEATS, REPAIRS ARE VERY COSTLY FOR PROBLEM NOT GETTING FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340436June 28, 2010
SEATS
THE SEAT BRACKETS ON MY DRIVER'S SEAT OF MY 2001 JEEP GRAND CHEROKEE LAREDO SNAPPED OFF WHILE I WAS DRIVING WHICH CAUSED ME TO FALL INTO MY BACK SEAT AND MADE ME VEER INTO ONCOMING TRAFFIC. I WAS ABLE TO GET CONTROL AND AVOID AN ACCIDENT. CONTACTED CHRYSLER AND THEY SHUT ME DOWN ON REPAIRING IT. THIS IS DEFINITELY A SAFETY HAZARD - WHY ISN'T THERE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340008June 25, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
THE CAR OVERHEATED AND YOU CAN HEAR THE BOILED COOLANT FLUSHING BACK INTO THE RESERVOIR AND POURING OUT THROUGH THE DRAIN. THIS I FOUND OUT WAS CAUSED DUE TO THE MALFUNCTIONING OR RATHER ELECTRICAL SHORTING OF THE ECM (ENGINE CONTROL MODULE) LOCATED IN THE HOOD NEAR THE FIREWALL BEHIND THE COOLANT RESERVOIR. THIS CAUSES A FAILURE IN THE ELECTRICAL SYSTEM SO THE FAN THAT IS SUPPOSED TO KICK ON WHEN YOU TURN ON THE AIR FAILS TO START. I ALSO RECENTLY REPLACED MY INLINE-6 DUE TO A CRACK IN THE ENGINE BLOCK CAUSING THE COOLANT TO FLOW AND MIX WITH THE OIL THEREFORE, RESULTING IN LOW LEVELS OR COOLANT IN THE RESERVE AND THE RADIATOR. IT ALSO CAUSES THE OIL LEVEL TO INCREASE DRASTICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331210May 19, 2010
SEATS
WHILE MAKING A TURN, THERE WAS A POP UNDER THE SEAT. THE BRACKET HOLDING THE SEAT HAS BROKEN NEAR THE MOUNTING BOLTS MAKING THE SEAT ROCK WHILE SITTING IN IT. I AM AFRAID THAT IF IN AN ACCIDENT THE SEAT MIGHT COME COMPLETELY LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330622May 16, 2010
SERVICE BRAKES, HYDRAULIC
2001 JEEP CHEROKEE ROTORS AND PADS HAVE BEEN REPLACED EVERY YEAR IN THE LAST 3 WE OWNED IT. THIS YEAR I WILL HAVE TO DO IT TWICE. NEVER BUY CHRYSLER AGAIN, THEY HAVE ISSUES WITH A PRODUCT AND DON'T ATTEMPT ANY SOLUTIONS TO FIX THEM. BRAKES PULSE VERY BAD, VERY BAD WHILE BRAKING AND THEY ARE FINE FOR THE FIRST 90 DAYS OF THE REPAIR BUT THEN GO BAD AGAIN. I BELIEVE WHILE BRAKING IN RAIN OR WET CONDITIONS WARPING OCCURS AND ONCE AGAIN THE VIBRATION COMES BACK. I PURCHASED HIGH PERFORMANCE ROTORS AND PADS AND AT THE SAME TIME AS FACTORY ROTORS AND PADS THE SAME THING OCCURRED AGAIN. RECOMMENDATIONS: DON'T DRIVE IN WET CONDITIONS AND GET RID OF TRUCK, THEY SAY BUY AMERICAN BUT WHY???? POOR WORKMANSHIP AND IGNORANCE OF THE DANGER THAT COULD COME OF THIS SHOWS THEY HAVE NO CONCERNS FOR THE AMERICAN CONSUMER SO WHY SHOULD I HAVE CONCERNS FOR A BUSINESS THAT IS SUPPOSE TO BE A STAPLE IN THE AMERICAN ECONOMY. OUR GOVERNMENT BAILED THEM OUT... I BAILED THEM OUT AND THIS IS THE THANKS I RECEIVED,NEW ROTORS AND PADS AT MY EXPENSE. I HOPE THEY FOLD SO THAT THE PRODUCT THE BEAR THEIR NAME TO DOES NOT INJURY OR CAUSE DEATH TO PEOPLE THAT HOLD TRUST IN THEM. MY ONLY HOPE IS THAT THEY CLOSE THE DOORS ON THIS COMPANY FOREVER SO THAT PEOPLE CAN ONCE AGAIN BE PROUD OF AMERICAN PRODUCTS. SIGNED, A VERY DISAPPOINTED AMERICAN CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329687May 10, 2010
VISIBILITY
ONLY COLD AIR COMES OUT ON PASSENGER SIDE, UNABLE TO DEFROST WINDSHIELD IN WINTER. REPAIR COST $1,000 +. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328717May 4, 2010
SEATS
DRIVER SIDE SEAT MOUNT BROKE (LOWER LEFT SIDE) AND LEFT BACK SUPPORT MOUNT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328870May 4, 2010
SEATS
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS BROKEN. THE NUTS AND BOLTS BECAME DISCONNECTED FROM THE FRAME CAUSING THE CONTACT TO FALL INTO THE REAR SEAT WHILE DRIVING AT 35 MPH. THE CONTACT CALLED THE DEALERSHIP AND THE DEALER STATED THAT THE SEAT WAS NO LONGER IN STOCK. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328498April 29, 2010
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER WANTS TO KNOW WHY HIS 2001 JEEP GRAND CHEROKEE WAS NOT INCLUDED IN THE RECALL *GR THE CONSUMER STATED THE HEATED SEATS IN HIS VEHICLE BECAME EXTREMELY HOT AND ULTIMATELY SHORTED OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327041April 22, 2010
SEATS
DRIVER'S SEAT HAS SHEARED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324912April 11, 2010
SEATS
WHILE ACCELERATING THROUGH AN INTERSECTION MY DRIVER'S SEAT BROKE FREE AND TILTED IN TO THE BACK SEATING AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324639April 9, 2010
SEATS
DRIVER SIDE SEAT BROKE IN HALF ON THE LEFT MIDDLE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323224March 31, 2010
SEATS
WHILE DRIVING DOWN THE ROAD I NOTICED THAT SEAT IN MY JEEP WAS ROCKING TO THE SIDE. CONTINUING DOWN THE ROAD I HEARD A SNAP, SO I PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT LEFT AND REAR RIGHT MOUNTS ON MY DRIVER SEAT HAD BROKE. CURRENTLY LOOKING FOR A REPLACEMENT PART, BUT FOR THE TIME BEING I TOOK THE JEEP TO A LOCAL WELDER AND HAD THE WELDER WELD THE BROKEN BRACKETS. WHILE DISCUSSING THE REPAIR THE WELDER INFORMED ME THAT THIS WASNT THE FIRST ONE HE HAS REPAIRED, HE TOO HAD TO WELD SEAT BRACKETS ON HIS JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318211March 9, 2010
SEATS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I HAVE BEEN GETTING A BURNING SMELL INSIDE MY 2001 JEEP GRAND CHEROKEE WHEN I OPERATE THE DRIVERS SEAT HEATER. I CALLED THE CHRYSLER HOTLINE TODAY TO SEE ABOUT ANY RECALLS ,THEY REPLIED NONE ON THIS VEHICLE. I TOLD THEM I WAS CONCERNED THAT IT WOULD CATCH FIRE, I GOT NO REPLY OTHER THEN THERE ARE NO CAMPAIGNSON THAT PROBLEM. I AM CONCERNED THAT IT COULD CATCH FIRE. NOW MY SEAT HEATER HAS NOT BEEN WORKING, THE LIGHT GOES ON BUT NO HEAT. PLEASE ADVISE! [XXX] I PURCHASED THIS VEHICLE LAST MONTH USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317028March 5, 2010
SEATS
MY SEAT HEATER GOT SO HOT WHILE I WAS DRIVING...I HAD TO PULL OVER AND LIFT MY LEG (IM AN AMPUTEE) OFF THE SEAT...FELT LIKE MY PANTYHOSE WERE MELTING...2001 JEEP CHEROKEE LIMITED...INSPECTOR FOUND BURNT WIRES...BUT WHEN CHRYSLER CONTACTED ME...THEY SAID MY JEEP WAS "MADE IN THE FACTORY" WHERE THEY WERE RECALLING THIS SAME ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10315506March 2, 2010
SEATS
THE DRIVER'S SIDE FRONT SEAT IN MY 2001 JEEP GRAND CHEROKEE LAREDO FAILED, WITH THE METAL SUPPORT TRACK CRACKING AND THEN BREAKING, LEAVING THE SEAT NEARLY FREE. THE SEAT HAD BEEN LOOSE FOR SEVERAL MONTHS, SINCE THE TIME I PURCHASED THE VEHICLE IN FEBRUARY OF 2009. I HAD RETURNED IT TO THE DEALER DUE TO NOISE IN THE SEAT FRAME, AND WAS TOLD IT WAS "NATURAL WEAR AND TEAR" AND WOULD NOT BE REPAIRED. I HAVE SINCE HAD THE TRACK WELDED TO REPAIR AND REINFORCE THE METAL, BUT IT DOES NEED A NEW TRACK FOR ANY PERMANENT REPAIR, WHICH CHRYSLER ESTIMATES AT $1,500. IF I HAD BEEN INVOLVED IN AN ACCIDENT WHEN THIS SEAT WAS WOBBLING, I BELIEVE IT WOULD HAVE FAILED COMPLETELY AND WOULD NOT HAVE RESTRAINED ME IN THE VEHICLE. THIS IS A VERY DANGEROUS SAFETY ISSUE, IF NOT ADDRESSED BY CHRYSLER/JEEP, WHO HAS BEEN AWARE OF THIS FOR MANY YEARS IN THE GRAND CHEROKEE, BASED ON THE NUMBER OF ONLINE COMPLAINTS I HAVE SEEN IN RECENT DAYS. MY MECHANIC ALSO TOLD ME IT WAS CLEAR THE SEAT TRACK THAT IS NOW IN THE VEHICLE WAS NOT ORIGINAL, AND WAS A REPLACEMENT PART OF THE ORIGINAL, WHICH ALSO MUST HAVE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314833February 27, 2010
SEATS
I BOUGHT A GRAND CHEROKEE LIMITED IN 2001 AND THE SEAT HEATERS (DRIVERS AND PASSENGERS) WERE BOTH REPLACED IN THE FIRST TWO YEARS BECAUSE THEY BECAME INOPERABLE. IN 2007 THE DRIVERS SIDE SEAT HEATER BECAME SO HOT IT BURNT OUT. IN 2008 THE PASSENGER SIDE DID THE SAME. THERE HAS BEEN A RECALL, BUT I HAVE BEEN TOLD BY JEEP SERVICE DEPT. THAT MY VEHICLE IS NOT INCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314502February 26, 2010
SEATS, VISIBILITY, EXTERIOR LIGHTING
REAR BRAKE AND SAFETY LIGHTS ON 2001 JEEP KEEP NOT WORKING FLAW IN WORKMANSHIP AND CONSTRUCTION OF ASSEMBLY. DRIVER SEAT COMING LOSE AT BASE BRACKETS THAT SLID THE SEAT BACK AND FORWARD. WINDOW LIFTS BREAK CONSTANTLY. BLOWER DOOR BRAKES CEASING DEFROST AND WINDOWS FOG DURING COLD DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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