Jeep Grand Cherokee Complaints (1995)

719 consumer complaints on file.

#10001294December 20, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP HAS FAILED ALONG WITH THE GAS TANK DETERIORATING. THIS HAS CAUSED THE JEEP TO BECOME INOPERATIVE. THE OWNER INDICATED THAT IT WOULD COST $1,000 DOLLARS NOT INCLUDING LABOR TO AT LEAST FIX THE TWO PROBLEMS. PLEASE DESCRIBE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001296December 20, 2002
PARKING BRAKE
CONSUMER STATES STILL HAVING THE SAME PROBLEMS AFTER RECALL HAS BEEN PERFORM ON VEHICLE RECALL 95V172000 PARKING BRAKE. PLEASE PROVIDE THE DEALER NAME, ADDRESS AND NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024171December 11, 2002
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
CONSUMER STATED THAT THE DEALER IS TAKING TO LONG TO PERFORM THE RECALL#02V053000 INADVERTENT VEHICLE MOVEMENT. JEEP LONG ISLAND CITY 718-937-3500 PLEASE PROVIDES THE ADDRESS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770625December 9, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
THIS REPORT DOCUMENTS 2 FUEL PUMP FAILURES WITHIN A ONE YEAR PERIOD OF TIME. DEALER HAS INDICATED NUMEROUS FUEL PUMP FAILURES WITH JEEP; MANUFACTURER IS NOT ACKNOWLEDGING PRODUCT DEFECT ISSUE EVEN THOUGH THEY CAN NOT KEEP THE PARTS IN STOCK OR MAKE AVAILABLE THROUGH 3RD PARTY PROVIDERS TO KEEP UP WITH THE NUMBER OF FAILURES. I AM REQUESTING THE NHTSA TO REVIEW THE NUMBER OF CONSUMER COMPLAINTS AND REQUEST A PRODUCT RECALL AND REIMBURESMENT OF EXPENSES OCCURRED TO FIX THIS EVERGROWING AND POTENTIALLY DANGEROUS PRODUCT FAILURE IN THE JEEP PRODUCT LINE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023951December 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, PARKING BRAKE
THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE APPLIED, HOWEVER THE VEHICLE JUMPED OUT OF GEAR, AND CRASHED INTO AN ELECTRICAL POLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770608December 8, 2002
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
PLEASE NOTE: MY BROTHER IN LAW ORIGINALLY PURCHASED THE JEEP FROM SAID DEALER. I IN TURN PURCHASED THE JEEP FROM HIM IN JUNE 2001. DECEMBER 8, 2002 I HAD GONE TO THE GROCERY STORE IN MY HOMETOWN OF PEARLAND, TEXAS. AFTER SHOPPING I WENT TO PUT THE GROCERIES IN THE BACK OF THE JEEP. I LIFTED THE LIFTGATE OR HATCBACK WHICHEVER THEY REFER TO IT. I THEN STARTED UNLOADING THE GROCERIES. AS I LEANED INTO THE VEHICLE TO PUT GROCERIES IN, I WAS STANDING UP AND COMING BACK OUT TO RETRIEVE MORE GROCERIES. AT THAT TIME WITHOUT ANY WARNING THE LIFTGATE JUST GAVE WAY AND IT WAS NOT A SLOW DESCEND, IT WAS AS IF THE HYDRAULICS HAD GONE OUT COMPLETELY. THEREFORE THE LIFGATE HIT ME ON THE CROWN OF MY HEAD. I WAS A LITTLE DAZED, AND I PUT MY HAND ON TOP OF MY HEAD TO FEEL FOR BIG KNOT AND WHEN I CAME DOWN WITH MY HAND IT WAS COVERED IN BLOOD. A LADY FINISHED LOADING MY GROCERIES, AND LOCKED MY VEHICLE. I WAS TAKEN INSIDE THE STORE ANY OUR CITY EMS WAS CALLED TO THE SCENE. THEY CHECKED ME OUT AND GAVE ME THE OPTION OF GOING TO THE HOSPITAL OR MY LOCAL PHYSICIAN, WHICH I CHOOSE MY DOCTOR OVER SITTING IN A WAITING ROOM FOR HOURS. UPON SEEING MY DOCTOR I WAS REQUIRED 3 STITCHES TO MY HEAD DUE TO THE INJURY. SO NOW I WILL NOT EVEN OPEN THE LIFGATE FOR FEAR I WILL BE HURT AGAIN. I DO NOT HAVE THE MONEY TO SPEND ON THE DEALERSHIP AND I FEEL THIS IS A DEFECTIN THE HYDRAULICS. THERE ARE NO WARNINGS SIGNS INDICATING SOMETHING LIKE THIS COULD HAPPEN, AND THERE IS NOTHING IN THE MANUAL THAT TELLS YOU HYRAULICS NEED TO BE CHACKED AFTER SO MANY MILES, ETC. I WOULD LIKE JEEP TO PAY TO HAVE MY VEHICLE FEIXED AND ALSO I WOULD LIKE TO BE REIMBURSED FRO DOCTORS VISIT BY THEM. I THINK THIS IS ONLY FAIR. AS WELL AS LETTING OTHERS KNOW THERE COULD BE A PROBLEM WITH THEIR VEHICLES AS WELL. THIS COULD HAVE BEEN A LOT MORE SERIOUS PROBLEM WITH AN ELDERLY OR SMALL CHILD. I CAN SAY IT SCARED ME BAD. AND I AM VERY LUCKY I WAS NOT HURT WORSE. ANY INFORMATION I CAN GET FROM YOU WOULD BE VERY MUCH APPRECIATED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8023491December 2, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD NOT START. DEALER DETERMINED THERE WAS DEBRIS IN THE FUEL TANK, BOTH TANK AND FUEL PUMP HAD TO BE REPLACED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023232November 25, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FUEL PUMP FAILED, CAUSING A DISTRACTION TO CONSUMER. DEALER NOTIFIED. TS DEALERSHIP CLEANED DIRTY FUEL TANK AND REPLACED FUEL PUMP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022966November 19, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THERE WAS A RECALL ON THE DETENT SYSTEM SHIFTER, TOOK TO DEALER THEY REPLACED SHIFTER. CONSUMER STATES' NOW ITS HARDER TO SHIFT INTO GEAR, AND FILLS LIKE SHIFTER MAY COME OFF IN YOUR HAND. CONSUMER STATES SHIFTER IS WORSE THAN IT WAS PRIOR TO RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022875November 18, 2002
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WHILE DRIVING THE REAR HATCHBACK WILL POP OPEN ON ITS OWN. CONSUMER SAYS IT COULD BE THE WIND COMING THROUGH WINDOWS FORCING HATCH OPEN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769604November 12, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
SAFETY RECALL WARNING B02 SHIFT DETENT FIX CAUSED NEW ADDITIONAL PROBLEMS. (1.) SHIFT MECHANISM BINDS, BUT DON'T APPEAR TO HAVE POSITIVE POSITION LOCK INTO PARK INDICATION. BINDING COULD BE A POSSIBLE PROBLEM FOR PEOPLE WITH DISABILITY OR LIMITED STRENGTH. (2.)SHIFT LEVER CAN BE MOVED WITH VERY LITTLE (VIRTUALLY NO) RESISTANCE FROM A REVERSE POSITION, THRU NEUTRAL, AND INTO DRIVE. AN INADVERTANT SHIFT OF SUCH MANNER COULD CAUSE DAMAGE TO TRANSMISSION. (3.)SHIFT LEVER CAN BE MOVED WITH LITTLE (VIRTUALLY NO) RESISTANCE FROM DRIVE TO NEUTRAL WHICH COULD CAUSE AN ENGINGE OVERSPEED IF INADVERTANTLY OCCURS AND IF IN CRUISE. THIS SUDDEN DISENGAGEMENT OF THE TRANSMISSION COULD ALSO CAUSE A SUDDEN SLOW DOWN WITHOUT WARNING TO FOLLOWING TRAFFIC CREATING A HIGHWAY SAFETY HAZARD. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567996October 30, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATED THE FUEL PUMP FAILED.*SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021583October 25, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE VEHICLE WILL SWITCH FROM DRIVE TO 2ND GEAR AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE ALSO THE VEHICLE WILL BE HARD TO PUT IN DRIVE. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021637October 25, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER STATES THAT THE FUEL PUMP STARTED GOING BAD AFTER DRIVING THE TRUCK FROM ATLANTA, WHEN HE WENT TO RESTART THE TRUCK IT WOULD NOT START. CONSUMER HAD AUTO TOWED TO GOOD YEAR DEALER AND WAS TOLD BY THE MECHANICS THAT HIS FUEL PUMP WAS BAD. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768496October 15, 2002
UNKNOWN OR OTHER
CHRYSLER DENIES RESPONSIBILITY FOR FAULTY SHIFT MECHANISM AND REFUSES TO COMPENSATE FOR DAMAGE AFTER RECALL HAS BEEN MADE. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#786476October 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ONE YEAR OLD ROTORS WARPED DUE TO FAULTY CALIPER CAUSING UNEVEN FRICTION AND WEAR ON THE KNUCKLE/SPINDLE, THE KNUCKLE/SPINDLE HAS DEEP GROOVES WHERE THE CALIPER IS ATTACHED, THEREFORE THE KNUCKLE/SPINDLE UNIT WOBBLES AS IT APPLIES PRESSURE TO THE PADS AND ROTORS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767823September 27, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD DEVELOPED 1-INCH CRACK AT MAIN STEM. VERY LOUD NOISE WHEN ENGINE WAS RUNNING. I WAS TOLD BY DEALER THAT A NEW MANIFOLD WOULD COST $1000 FOR PARTS & LABOR. LUCKILY, I WAS ABLE TO FIND A USED MANIFOLD AND WAS ONLY CHARGED $300 TO HAVE IT INSTALLED WITH A NEW GASKET. I DID NOT USE THIS VEHICLE OFF-ROAD AND I CAN ONLY ASSUME THAT THE WRONG METAL WAS USED TO DESIGN THIS MANIFOLD. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019648September 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT WHEN VEHICLE WAS PUT INTO DRIVE THE VEHICLE SURGED FORWARD AND RAN INTO THE HOUSE. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767663September 24, 2002
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE CANT GO PASS 30 MILES PER HOUR, IT PULLS IT SELF FORWARD WHEN PARKED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019281September 24, 2002
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER STATES THAT THE SEAT BELTS SNAPPED FROM THE METAL PART THAT ATTACHES TO THE VEHICLE BROKE WHILE THE CONSUMER WAS TRYING TO BUCKLE UP. CONTACTED DEALER.*JB CONSUMER STATED THAT THE PASSENGER SIDE SEAT BELT BROKE AT THE METAL BASE. CONSUMER CONTACTS THE MANUFACTURER, BUT THE MANUFACTURER REFUSED TO FIX IT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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