Jeep Grand Cherokee Complaints (2011)

1,642 consumer complaints on file.

• #10365968November 8, 2010
  POWER TRAIN, VEHICLE SPEED CONTROL

  WHEN DRIVING BETWEEN 0 TO 5 MILES PER HOUR I PRESSED ON THE ACCELERATOR PEDAL WHILE THE AUTO WAS EITHER ON LEVEL SURFACE OR AT THE BEGINNING OF A SMALL INCLINE THE AUTO DID NOT MOVE FORWARD. THEN I SHIFTED THE AUTO INTO REVERSE AND STEPPED ON THE ACCELERATOR PEDAL AND THE AUTO DID NOT MOVE BACKWARDS. I THEN TURNED THE AUTO OFF WITH THE AUTO SHIFTED INTO PARK. THEN I RESTARTED THE AUTO AND SHIFTED INTO DRIVE AND PRESSED ON THE ACCELERATOR PEDAL AND THE AUTO DID MOVE FORWARD. THE SAME DAY I BROUGHT THE AUTO INTO THE JEEP DEALER WHOM I LEASED THE AUTO FROM JUST FIVE DAYS EARLIER, TO IDENTIFY AND FIX THE DEFECT CAUSING THE AFOREMENTIONED PROBLEM. ON MONDAY 11/8/10 THE DEALER INFORMED ME THE VEHICLE IS OPERATING AS DESIGNED AND THEY FOUND NOTHING WRONG WITH IT, AND THEY RETURNED THE VEHICLE TO ME. I AM CONCERNED THAT THE DEFECT WHICH CAUSED THE AFOREMENTIONED PROBLEM ON 11/6/10 COULD CAUSE REOCCURRENCE(S) OF THE AFOREMENTIONED PROBLEM (EVEN AT HIGHER SPEEDS)

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10357248September 23, 2010
  ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE TRAVELING 55 MPH THE CONTACT NOTICED A HIGH PITCH SOUND COMING FROM THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE CONTACT NOTICED THE FAILURE SINCE THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 1300.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0