Jeep Grand Cherokee Complaints (2011)

1,642 consumer complaints on file.

#10429875October 17, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
2011 GRAND CHEROKEE. CONSUMER STATES VEHICLE STALLED WHILE DRIVING AND ENGINE AND POWER STEERING STOPPED WORKING *TGW THE CONSUMER STATED A FEW MONTHS LATER, THE ENGINE LIGHT WENT TO HOT, THE FAN WENT INTO HIGH MODE AND THE AIR CONDITIONING UNIT WOULD NOT WORK. A LOCAL GARAGE INFORMED THE CONSUMER, THE ENGINE DID NOT OVERHEAT. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY KEPT IT FOR THREE DAYS. THE DEALER STATED THE VEHICLE HAD A FAULTY THERMOSTAT. ON JULY 26TH THE SAME OVERHEATING SCENARIO OCCURRED AGAIN, AND THE COOLING FAN WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430083October 13, 2011
AIR BAGS
OCT 5, 2011 I WAS IN AN ACCIDENT, 3 CAR PILE UP. MY HEAD HIT THE STEERING WHEEL I SUFFERED A CONCUSSION, FACIAL CONTUSION, HEMATOMA. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10427545September 27, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS MAKING A LEFT TURN AND NOTICED SHE WAS UNABLE TO SEE OUT OF THE DRIVERS-SIDE MIRRORS. THE CONTACT ALSO MENTIONED THE DRIVERS-SIDE WINDSHIELD POST OBSTRUCTED HER VIEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422976September 2, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE, LATCHES/LOCKS/LINKAGES, EQUIPMENT:MECHANICAL
2011 JEEP OVERLAND HAS A SERVICE BULLETIN 08-029-10. MY VEHICLE HAS BEENIN DEALERSHIP SIX TIMES FOR LIFTGATE NOT OPENING WHEN IT IS IN THE HEAT AND SUN IN ARIZONA. CHRYSLER ACKNOWLEDGES THIS WILL HAPPEN WHEN METAL ON HATCH. REACHES 140 DEGREES WHICH IS EQUIVALENT TO ABOUT 100 DAYS IN THE SOUTHWEST. IS THIS A SAFETY HAZARD AND WHAT OBLIGATION DOES CHRYSLER HAVE? THEY TOLD ME TO LIVE WITH IT IN THE SUMMERTIME. CHRYSLER CLAIMS NOTHING CAN BE DONE TO REPAIR NO OPENING LIFTGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422994September 2, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARD THE RIGHT WHENEVER THE BRAKES WERE APPLIED. UPON EXAMINING THE BRAKES, THE CONTACT NOTICED THAT THERE WERE SAND HOLES IN THE ROTOR CASTING ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE DID NOT REQUIRE ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 200. RUST HOLES IN FRONT BRAKE ROTOR ON RIGHT SIDE. UPDATED 10/05/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422305August 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 JEEP GRAND JEROKEE OVERLAND - TRANSMISSION SHUTTERING LUGGING DURING AUTOMATIC SHIFTING. DRIVING THE VEHICLE DURING NORMAL DRIVING CONDITIONS AT SPEEDS OF 30-40 MILES PER HOUR TRANSMISSION CONSISTENTLY SHUTTERS (ROUGH SHIFTING) CAUSING OWNER OPERATOR TO LEAVE TRANSMISSION IS MAUAL SELECTION 4TH SPEED. (GEAR SELECTION 1,2,3,4,5,D) LEAVING THE TRANSMISSION IN DRIVE HAS GENERATED RATTLING NOISES AND TRANSMISSION LUGGING (SHUTTERING) WHEN IN AUTOMATIC SELECTION "D". ACCELERATING AT THIS TIME ALSO CAUSES THE VEHICLE TO LURCH (JERK ROUGHLY). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413598July 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTOMATIC STARTER FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WIRING HARNESS UNDER THE HOOD WAS REPOSITIONED, ALLOWING THE HOOD TO CLOSE CORRECTLY AND ALLOWING THE AUTOMATIC STARTER TO FUNCTION. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE COOLANT CONDENSER WAS REPLACED. IN ADDITION, THE ELECTRONIC STABILITY CONTROL AND ENGINE MALFUNCTION LIGHTS WERE ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON FOUR OCCASIONS FOR THESE FAILURES. THE CONTACT FELT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE CONSISTENT FAILURES. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410261July 1, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE SURGED FORWARD AND THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR UNEXPECTEDLY. THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407030June 15, 2011
STRUCTURE
THIS IS FOR A 2011 JEEP GRAND CHEROKEE LAREDO (< 6 MONTHS OLD) THE JEEP HAD BEEN PARKED OUTSIDE ON A WARM DAY. I WENT TO GO OPEN THE TAILGATE, AND THE TAILGATE ONLY OPENED PART WAY BEFORE STOPPING. I THEN NUDGED THE DOOR OPEN SO IT WOULD GO ALL THE WAY AND THE GLASS ON THE TAILGATE EXPLODED, CUTTING TWO OF THE PEOPLE STANDING BEHIND THE VEHICLE. AT THAT POINT THE TAILGATE OPENED ALL THE WAY AND THE SPOILER AT THE TOP CAME OFF. I CONTACTED THE DEALERSHIP WHO SUBMITTED PICTURES TO CHRYSLER. BASED ON PICTURES ALONE, THEY STATED THAT THEY COULD NOT DETERMINE THAT IT WAS A MANUFACTURER DEFECT AND THEREFORE DENIED MY CLAIM TO COVER UNDER WARRANTY. I WAS INSTRUCTED TO CONTACT THE COMPANY CUSTOMER SERVICE LINE AND REQUEST THAT THEY SEND SOMEONE OUT TO TAKE A LOOK AT THE CAR. THEY NEVER SENT ANYONE ELSE OUT. APPARENTLY THE DISTRICT MANAGER LOOKED AT THE PICTURES AND THE DESCRIPTION OF WHAT HAPPENED AND MADE THE DECISION TO NOT COVER IT. CHRYSLER CLAIMED THEY COULDN'T OVERTURN THE DISTRICT MANAGER'S DECISION. THEY STRUNG ME ALONG FOR 2 WEEKS OVER THE PHONE TO TELL ME THIS. THERE IS REALLY NO OTHER REASON THAN A DEFECT THAT WOULD CAUSE THIS TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10405667June 8, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE PASSENGER SIDE DOOR WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE DOOR HINGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399576May 9, 2011
ELECTRICAL SYSTEM
PURCHASED 2011 JEEP GRAND CHEROKEE LAREDO NEW FROM DEALER MICK'S NORTH HILLS CHRYSLER. HAVE HAD VEHICLE IN FOR REPAIR OR REPROGRAMMING OF PASSIVE ENTRY AND PUSHBUTTON START MULTIPLE TIMES. THE PROBLEM BEGAN HAPPENING THE DAY AFTER IT WAS PURCHASED. REPAIR TOOK QUITE A WHILE AND ALSO HAD DOWNTIME WHERE VEHICLE SHUT ITSELF OFF WHEN DRIVING AT LEAST TWICE. THE ORIGINAL PROBLEM WAS CORRECTED AFTER MULTIPLE VISITS AND CALLS TO DEALER. THE PROBLEM BEGAN HAPPENING AGAIN OVER PAST COUPLE OF WEEKS WITH "KEY NOT FOUND". ONE WEEK AGO SATURDAY (4/30) THE VEHICLE WOULD NOT START USING EITHER KEY NOR WHEN REMOVING PUSH BUTTON AND ATTEMPTING TO START WITH KEY INSERTED. IT WOULD CRANK AND CRANK BUT NOT START. AFTER LEAVING SIT OVERNIGHT IT STARTED THE NEXT DAY. BUT STILL GETTING INTERMITTENT "KEY NOT FOUND". THE DEALER TOOK THE CAR IN FOR SERVICE AGAIN ON 5/2 AND THIS TIME DEALER REPLACED BATTERIES IN BOTH KEY FOBS. TWO DAYS LATER THE VEHICLE WOULD NOT START IN THE AM OR ANY OTHER REPEATED ATTEMPTS THROUGHOUT THE DAY. HAD IT TOWED TO ANOTHER DEALER FOR SERVICE AND REPAIR PENDING AS OF 5/9. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395827April 14, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. WHILE STOPPED AT THE LIGHT, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE WAS DEPRESSED. THERE WAS AN ABNORMAL INCREASE IN RPMS TO 3,000. THE CONTACT PLACED THE GEAR IN PARK, TURNED THE VEHICLE OFF AND THE ENGINE RETURNED TO NORMAL FOR A MOMENT BEFORE CONTINUING TO ACCELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE THROTTLE BODY. THE DEALER REPLACED THE ACCELERATOR PEDAL AND THE THROTTLE BODY BUT TO NO AVAIL AS THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394146April 4, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FAILURE OF TIRE PRESSURE MONITORING SYSTEM ON NEW 2011 JEEP COMPASS LIMITED. THE SYSTEM HAS FAILED AND AN AUTHORIZED CHRYSLER JEEP SERVICE CENTER HAS ATTEMPTED REPAIRS TWICE AND HAVE BEEN UNABLE TO REPAIR THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393808March 31, 2011
ELECTRICAL SYSTEM
HI, MY NAME IS [XXX]. ON JAN. 18, 2011 I PURCHASED A 2011 JEEP GRAND CHEROKEE X PACKAGE FROM GRAND PRIX JEEP AND SUBURU, FOR MY DAUGHTER, FOR HER FIRST CAR. ON MARCH 12, I WAS STOPPED AT A LIGHT, MY FOOT ON THE BRAKE, THE CAR STARTED TO REV HIGH AND THEN WAS TRYING TO ACCELERATE FORWARD, I THOUGHT THE CRUISE CONTROL WAS ON, I HAD NO IDEA WHAT THE PROBLEM WAS, BUT IT WAS SO SCARY. I HAD TO RIDE WITH MY FOOT ON THE BRAKE THE WHOLE WAY HOME. ENGINE LIGHT CAME ON AND SO DID THE ELECTRONIC THROTTLE LIGHT, WHICH LOOKS LIKE A LIGHTENING BOLT. I BROUGHT THE CAR TO THE DEALER, SPOKE WITH ETHAN. I EXPLAINED TO THEM OF THE SUDDEN ACCELERATION PROBLEM. HE SAID HE WOULD TAKE A LOOK AT IT AND LET ME KNOW THE PROBLEM. I CALLED ON MONDAY, NO ONE LOOKED AT THE CAR, STALL. TUESDAY, I CALLED AND SPOKE TO ETHAN, HE SAID HE HAD NO IDEA WHAT WAS WRONG WITH THE CAR AND HE HAD TO WAIT FOR CHRYSLER TO CALL HIM AND LET HIM KNOW WHAT TO DO, SCARY. MIRACULOUSLY WEDNESDAY HE SAID HE REPLACED THE GAS PEDAL THE SENSOR WAS BAD, AND THE CAR WAS FIXED. STILL TERRIFIED FROM TE FIRST OCCURRENCE, I TOOK THE CAR HOME. OM MARCH 24TH, 2011 IT WAS BEGINNING TO SNOW, I WAS STOPPED AT THE CORNER STOP SIGN WAITING TO MAKE A RIGHT TURN AND THE CAR SURGED FORWARD INTO THE INTERSECTION SKIDDING ONTO THE SIDEWALK JUST MISSING A PEDESTRIAN AND A UTILITY POLE. IF IT WAS MY DAUGHTER DRIVING, WHO IS A NEW DRIVER, I DON'T THINK SHE WOULD HAVE BEEN SO LUCKY AS TO MISS THE PEDESTRIAN OR THE POLE. THIS TIME I CALLED THE DEALER AND TOLD THEM I ALMOST DIED IN THE CAR, DUE TO THE SAME PROBLEM, SUDDEN ACCELERATION, ENGINE AND THROTTLE LIGHT ON. THEY ACTUALLY HAD THE NERVE TO TELL ME TO DRIVE THE CAR TO THE DEALER FOR SERVICE. I DECLINED AND TOLD THEM TO COME AND GET IT. THEY SENT A TOW TRUCK THAT DAY TO PICK UP THE CAR. I CALLED , BOTH THE SALES AND SERVICE MANAGER AND TOLD THEM THAT I ALMOST DIED TWICE IN THIS CAR AND I DO NOT WANT IT BACK. THEY BOTH ASSURED ME THEY WOULD REPLACE THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393038March 28, 2011
VEHICLE SPEED CONTROL
I PURCHASED A 2011 JEEP GRAND CHEROKEE X PACKAGE ON 1/18/2011. 2 WEEKS AFTER PURCHASING VEHICLE I WAS STOPPED AT A LIGHT, WHILE MY FOOT WAS ON THE BRAKE THE CAR SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME. CAR CONTINUED TO ACCELERATE ON ITS OWN I HAD TO RIDE THE BRAKE HOME. DEALER SAID HE NEVER HAD THIS PROBLEM BEFORE AND HAD NO CLUE WHAT TO DO SO HE HAD TO WAIT FOR CHRYSLER TO CALL HIM TO TELL HIM WHAT TO DO, SHOULD HAVE RED FLAGGED THIS ANSWER. # DAYS LATER DEALER CALLED SAID CAR WAS FIXED, IT WAS A BAD SENSOR ON THE GAS PEDAL, REPLACED, AND AGREED ME IT WAS SAFE TO DRIVE. A WEEK LATER, I WAS STOPPED AT A STOP SIGN WAITING TO MAKE A RIGHT TURN ON THE WAY HOME FROM DROPPING OFF MY KIDS AT SCHOOL, THE CAR ACCELERATED FORWARD SUDDENLY, ELECTRONIC THROTTLE LIGHT AND ENGINE LIGHT CAME ON, THE CAR ACCELERATED FORWARD SKIDDING OUT ONTO THE SIDEWALK ALMOST HITTING A POLE. DUE TO MY QUICK THINKING I AVOIDED DEATH TWICE IN THIS CAR. MY HUSBAND AND I BOUGHT THIS AS A FIRST CAR FOR MY DAUGHTER, THE THOUGHT OF A NEW DRIVER DRIVING THIS DEATHTRAP IS SCARY. I WILL NEVER PUT MYSELF OR ANYONE IN MY FAMILY IN THIS CAR, IT IS SERIOUSLY A DEATH THREAT TO DRIVERS AND PEDESTRIANS. CHRYSLER BETTER MAN UP BEFORE MORE PEOPLE LOSE THEIR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392979March 26, 2011
ELECTRICAL SYSTEM
THERE WERE ELECTRICAL FAILURES LEADING UP TO THE COMPLETE ELECTRICAL AND ENGINE SYSTEM SHUTTING DOWN WHILE DRIVING. AFTER BEING TO THE DEALER FOR SERIOUS VIBRATION AND COUNTLESS OTHER ISSUES, INCLUDING REMOTE START NEEDING COMPLETE REPLACEMENT AND TONS OF SOFTWARE UPDATES AND WAS STILL NOT FIXED!!!!!!! ELECTRICAL FAILURES STARTED WITH KEY AND KEY FOB NOT FUNCTIONING, WHICH CAUSED VEHICLE TO BE INOPERATIVE. THE MAJOR SAFETY CONCERN OCCURRED WHEN VEHICLE COMPLETELY STOPPED FUNCTIONING WHILE DRIVING 70 MPH ON I-75, DOWN THE MOUNTAINS WITH A TRAILER ON THE BACK. ALL HEADLIGHTS AND ELECTRICAL SYSTEM SHUT DOWN, POWER STEERING DISABLED, BRAKES LOCKED, ENGINE DEAD. HAZARDS WOULDN'T WORK AND THIS WAS A MAJOR SAFETY CONCERN WHEN VEHICLE IS STUCK IN THE MIDDLE OF THE ROAD, WITH NO LIGHTS AND IT WAS AFTER MIDNIGHT FOR US. WE SEE ANOTHER IDENTICAL COMPLAINT HERE FROM ANOTHER JEEP OWNER. WE HAVE AN ATTORNEY TRYING TO GO THRU THE LEMON LAW, BUT THAT MAY NOT PAN OUT. IT SEEMS LIKE A LOT OF CONSUMERS COULD/WILL BE AT SERIOUS RISK WITH THIS VEHICLE. ESPECIALLY FOR FAMILIES WITH CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382316February 10, 2011
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TRANSMISSION SHIFTED INTO 4 WHEEL DRIVE (4WD) LOW, SUDDENLY, ACCOMPANIED BY A CLUNK AND CHANGE IN VEHICLE SPEED FROM DOWNSHIFTING. LIGHTS CAME ONE IN THE DASH INDICATING LOSS OF TRACTION CONTROL AND 4WD SERVICE NEEDED. THIS EVENT CONTINUED TO HAPPEN SPORADICALLY WHILE DRIVING UNTIL WE MADE IT BACK TO THE DEALERSHIP. SINCE DOWNSHIFTING INTO 4WD LOW OCCURRED WHILE DRIVING AT NORMAL ROADWAY OPERATING SPEEDS (APPROXIMATELY 20-40 MPH) IT CERTAINLY FELT LIKE A SAFETY ISSUE, COMPOUNDED BY THE FACT THAT TRACTION CONTROL WAS LOST AS A RESULT. ONCE BACK AT THE DEALERSHIP, THE SERVICE DEPARTMENT FOUND THAT THE TRANSFER CASE HAD AN INTERNAL FAILURE. THE VEHICLE WAS IN THE SHOP FOR ABOUT 3 WEEKS AND WHILE THE TRANSFER CASE WAS REPLACED UNDER WARRANTY. DUE TO THIS NEGATIVE EXPERIENCE WITH THE VEHICLE WE NO LONGER FELT SAFE DRIVING IT, AND ENDED UP TRADING IT IN FOR ANOTHER VEHICLE JUST A FEW WEEKS AFTER GETTING IT BACK FROM THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378021January 20, 2011
STEERING
2011 JEEP GRAND CHEROKEE POWER STEERING LINES AT COOLER WERE MISSING CLAMPS. LINE CAME LOOSE, EMPTYING SYSTEM FLUID ONTO DRIVEWAY WHILE IDLING WITH LESS THAN 800 MILES TOTAL. DROVE VEHICLE TO DEALER, WHERE CLAMPS WERE DISCOVERED TO BE PRESENT, BUT NOT SLID ONTO TERMINUS POINTS AND NOT SECURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370993December 16, 2010
ELECTRICAL SYSTEM
THERE WERE (3) ELECTRICAL FAILURES LEADING UP TO THE COMPLETE ELECTRICAL AND ENGINE SYSTEM SHUTTING DOWN WHILE DRIVING. ELECTRICAL FAILURES STARTED WITH KEY AND KEY FOB NOT FUNCTIONING, WHICH CAUSED VEHICLE TO BE INOPERATIVE UNTIL WIN MODULE WAS REPLACED. THE MAJOR SAFETY CONCERN OCCURRED WHEN VEHICLE COMPLETELY STOPPED FUNCTIONING WHILE DRIVING 40 MPH. ALL HEADLIGHTS AND ELECTRICAL SYSTEM SHUT DOWN, POWER STEERING DISABLED, BRAKES LOCKED, ENGINE DEAD. HAZARDS WOULDN'T WORK AND THIS WAS A MAJOR SAFETY CONCERN WHEN VEHICLE IS STUCK IN THE MIDDLE OF THE ROAD, WITH NO LIGHTS AND IT WAS LATE IN THE EVENING AND VERY DARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371573December 15, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN
DRIVING DOWN THE STREET WHEN WHITE STEAM LIKE SMOKE COMES FROM UNDER THE HOOD. THE SMOKE BECOMES DENSE AND THERE IS A SMELL OF HOT TRANSMISSION FLUID. THE VEHICLE BEGINS TO POWER OFF AND UPON EXITING THE VEHICLE THERE IS A STRONG SMELL OF TRANSMISSION FLUID AND A LARGE POOL OF FLUID DISCHARGED UNDER THE VEHICLE. THE CAR WAS TOWED AND RETURNED TO THE DEALERSHIP. THE DEALERS TECHNICIAN REPORTED, "TECHNICIAN PERFORMED VISUAL INSPECTIONS AND CLEAN OFF OF FLUID FOUND THE TRANSMISSION COOLER LINES AT THE RADIATOR HAD DISCONNECTED DUE TO NOT BE IMPROPER CONNECTION ISSUES REINSTALLED BOTH TRANSMISSION COOLER LINES AND CLAMPED LINES, TESTED PRESSURE ON BOTH LINES. FILLED SYSTEM AND TEST DROVE AND CLEANED (DUE TO MASSIVE SPRAY FROM LINES COMING LOOSE), PULLED VEHICLE BACK INTO SHOP AND RECHECKED FLUID LEVEL AND CLEANED AREA (REPEATED THIS PROCESS SEVERAL TIMES TO BRING FLUID LEVEL TO PROPER LEVEL) FINISH CLEANING ENGINE AREA AND VERIFIED. PARTS:6 FLUID-ATF +4". MY ISSUE IS THAT I HAD JUST EXITED A HIGH SPEED, 65MPH, HIGHWAY AND IF THIS FAILURE HAD HAPPENED ON SOMETHING LESS THEN A SLOW SECONDARY ROAD WITH NO TRAFFIC, THERE COULD HAVE BEEN A SIGNIFICANT ACCIDENT OR POTENTIAL INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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