Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10862407May 1, 2016
ENGINE
I WAS DRIVING 15 TO 20 MINUTES FROM HOME AND MY CHECK ENGINE CAME ON. I IMMEDIATELY TOOK IT TO MY LOCAL GAS STATION (25 YRS RELATIONSHIP) AND THE CAR STALLED WHILE CLOSE TO THE STATION LOSING ALL STEERING POWER. THE OWNER TOOK A LOOK AND SAID GIVE ME 24HRS TO DIAGNOSE. THE NEXT DAY HE SHOWED ME WHAT HAPPENED....THE WATER-PUMP INTERNAL BEARING HAS BROKEN CAUSING THE SHAFT TO MOVE BACK AND FORTH CAUSING THE INTERNAL WATER-PUMP FLYWHEEL TO BREAK APART. THIS CAUSED THE WATER PUMP TO DUMP ALL THE COOLANT ON THE GROUND WITHIN 15 TO 20 MINUTES. FINAL DIAGNOSIS WAS THE ENGINE SEIZED DUE TO LACK OF COOLANT PUMPING THRU THE ENGINE. A NEW ENGINE WAS THE ONLY SOLUTION. I CAN UNDERSTAND THE WATER-PUMP HAVING MINOR LEAKS WITH GRADUAL LEAKAGE ...THIS WOULD HAVE BEEN CAUGHT BY THE PUDDLES UNDER THE ENGINE BUT NOT THE RAPID DRAINAGE I EXPERIENCED. I REACH OUT TO JEEP HOTLINE.... TOLD THE STORY AND WAS WILLING TO PROVIDE PHOTOS AND PHYSICAL PARTS FOR THEIR QA AND RD DEPARTMENT TO EVALUATE FOR DESIGN FLAW. THEY WERE NOT INTERESTED AND TOLD ME SORRY OUT OF WARRANTY...AND GAVE ME NO SUPPORT OR DIRECTIONS TO SEND PHOTOS OR PHYSICAL PARTS. I'M CONCERNED ABOUT OTHER DRIVERS WHO MAY EXPERIENCE THIS SITUATION WHERE DEATH AND INJURY MAY OCCUR. I TRIED TO ATTACH 5 PHOTO BELOW...LET ME KNOW IF ALL 5 CAME THRU. THANKS FOR YOUR SUPPORT. REMEMBER ALL THE FAILURE WAS INSIDE THE SEALED WATER-PUMP SO CORROSION AND POTENTIAL EXTERNAL RUST ISSUE WAS NOT A FACTOR. THANKS IN ADVANCE .......[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862065April 28, 2016
AIR BAGS
OUR 2008 JEEP GRAND CHEROKEE STRUCK AN OLDER MODEL CAR IN THE SIDE AS THE OTHER VEHICLE ROLLED THROUGH A RED LIGHT. WE WERE TRAVELING BETWEEN 40-45 MPH. THE DAMAGE TO THE FRONT OF THE VEHICLE WAS ENOUGH TO SUFFER A TOTAL LOSS, BUT THE FRONT AIRBAGS DID NOT DEPLOY. BOTH VEHICLES WERE IN MOTION ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10860490April 20, 2016
INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE VISOR BEGAN TO SMOKE PROFUSELY. THE VEHICLE WAS PULLED OVER AND INSPECTED. THE CONTACT OBSERVED SIGNS OF AN ELECTRICAL FIRE DUE TO THE COMPONENTS OF THE VISOR BEING MELTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,143. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10860046April 18, 2016
SEAT BELTS, AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WITHIN A MONTH OF OWNING THE VEHICLE. THE DEALER REPLACED THE HEATER MOTOR, FUEL PUMP, BELTS, AND THE AIR BAG AND CHECK ENGINE WARNING LIGHTS RANDOMLY FLASHED. THE DEALER REPLACED THE DRIVER SIDE SEAT BELT AND INDICATED THAT THE SERVICE ENGINE LIGHT FLASHED BECAUSE OF THE WEATHER CHANGES, WHICH WAS NOT A DIAGNOSIS. THE CONTACT EXPERIENCED THE VEHICLE BEING DIFFICULT TO START UPON TURNING THE KEY OVER. THE DEALER REPLACED AND REPROGRAMMED THE KEYS, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855471April 14, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE THROUGH THE SUN ROOF AND THE INTERIOR LIGHTS DURING RAINY WEATHER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855527April 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855169April 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854834April 11, 2016
ELECTRICAL SYSTEM
THIS IS THE SECOND RECALL IN 7 MONTHS, RECALL NO. P57/NHTSA 14V-567. THE RECALL IS FOR WIRELESS IGNITION NODE (WIN). THE ELKINS,WV. JEEP DEALER SHIP SAID THEY DO NOT HAVE THE PARTS, I AM NUMBER 8 ON THERE LIST THE LAST TIME I CHECKED. I WOULD THINK THAT THEY COULD GET THE PARTS IN THIS AMOUNT OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854878April 11, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852413March 30, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851350March 24, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WARNING LIGHT FLICKERED. THE WINDSHIELD WIPERS RANDOMLY ACTIVATED AND THE INSTRUMENT PANEL GAUGES RANDOMLY FLASHED WITHOUT WARNING. THE DEALER REPLACED THE IGNITION SWITCH; HOWEVER, THE FOUR WHEEL DRIVE WARNING LIGHT CONTINUED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851418March 24, 2016
ELECTRICAL SYSTEM, STEERING, ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE VEHICLE SHUT DOWN AND THE STEERING WHEEL LOCKED UP. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE OIL LIGHT ILLUMINATED. IN EACH CASE, THE VEHICLE RESTARTED AFTER A WHILE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED. THE DEALER REPLACED THE SOLENOID AND THE HARNESS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 86,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851177March 23, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845893March 10, 2016
UNKNOWN OR OTHER
MY SUV WAS PARKED IN MY DRIVEWAY. I OPENED THE LIFTGATE AND SLIGHTLY LEANED IN TO LOOK FOR AN ITEM. THE PASSENGER SIDE STRUT THEN FORCIBLY EXPELLED, WHAT APPEARED TO BE, A WHITEISH GAS/LIQUID MIXTURE. THE LIFTGATE IMMEDIATELY CAME RIGHT DOWN, HITTING ME IN THE TOP OF THE HEAD VERY HARD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10840307March 7, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE IT WAS DIAGNOSED THAT THE TIPM AND FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837931February 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836956February 18, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND STARTED NEEDED TO BE REPLACED.. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,935. UPDATED 04/20/16*LJ UPDATED 04/28/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836958February 18, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND THE STARTER HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,400....UPDATED 04/26/16 *BF *JS THE CONSUMER STATED THE IGNITION KEY KEPT GETTING STUCK IN THE ACCESSORY POSITION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836639February 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/22/16*LJ CONSUMER STATED BRUNSWICK AUTO MART COMPLETED THE P57 RECALL ON 3/2/16, THEY ALSO COMPLETED THE P73 RECALL ON 3/2/16*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824787February 8, 2016
ELECTRICAL SYSTEM, ENGINE
WHEN STATIONARY THE CAR OFTEN DOES NOT START, JIGGLING AROUND BATTERY WILL SOMETIMES START, ALSO WHEN IN MOTION THE CAR HAS STALLED, THIS OCCURRED IN BUSY CITY ROAD. WE HAVE BEEN TO THE DEALERS SERVICE SHOPS TO RECEIVE RECALL FIX AND INSPECTIONS 3 TIMES AND THEY SAY NOTHING IS WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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