Jeep Grand Cherokee Complaints (2007)

1,109 consumer complaints on file.

#10865065May 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED AND STOPPED. IT TOOK NUMEROUS ATTEMPTS TO GET THE VEHICLE TO START OR FOR IT TO TURN TO THE OFF POSITION. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865101May 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864877May 14, 2016
FUEL/PROPULSION SYSTEM
REAR CORNERS OF THE FUEL TANK CORRODE DUE TO DESIGN OF TANK AND TANK MOUNT, TANK PROTECTION ARMOUR. DIRT, MOISTURE, MUD, ROAD SALT, ETC GET TRAPPED IN BETWEEN STEEL TANK AND STEEL CRADLE AND TANK CORRODES. THIS CAUSES PIN HOLES IN THE TANK, AND EVENTUALLY LARGER HOLES, OR LARGER AREAS OF WEAK CORRODED METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864811May 13, 2016
FUEL/PROPULSION SYSTEM
DESIGN TRAPS CRUD BETWEEN THE SKID PLATE AND FUEL TANK. OVER TIME, REMOVES THE PAINT AND CAUSES CORROSION. HOLE IN FUEL TANK CAUSES LOSS OF FUEL. JEEP IS SELLING $1,650 REPLACEMENT TANKS AT A RATE OF 5 PER WEEK. OTHERS ARE TRYING TO REPAIR THE TANK. SEE JEEP FORUM: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RUSTED-OUT-CRD-TANK-3106977/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864524May 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864368May 11, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE THE PART AND REMEDY FOR THE RECALL REPAIR FOR LONGER THAN TWO YEARS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/16*LJ UPDATED 07/06/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864207May 10, 2016
WHEELS
I WAS DRIVING STRAIGHT AT APPROX 35 MPH ON A RURAL STREET WHEN THE FRONT LEFT TIRE PRESSURE DROPPED TO 1 PSI. AFTER INSPECTION I DISCOVERED THAT THE TIRE HAD SIDE WALL SEPARATION NEARLY AROUND THE ENTIRE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863589May 6, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863081May 4, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862744May 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862539May 2, 2016
SERVICE BRAKES, ENGINE, POWER TRAIN
I WAS DRIVING ON COUNTY ROAD ABOUT 45 MPH BATTERY LIGHT CAME ON THEN ABS LIGHT THEN MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM, ENGINE AND BRAKE LIGHT THEY STAYED ON TILL I GOT HOME THERE WAS ALSO A VERY LOW HUMMING NOISE WHEN I TURNED OFF CAR IT WOULD NOT START AGAIN. IN MORNING IT STARTED I TURNED IT OFF AND IT WILL NOT START AGAIN. BATTERY AND ENGINE LIGHT ON. 11/19/15 RECALLS FOR IGNITION SWITCH,AND REPROGRAM FINAL DRIVE CONTROLLER MODULE WERE PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862264April 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, A WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL INDICATING THAT THE FOUR WHEEL DRIVE SYSTEM NEEDED TO BE SERVICED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE DIFFERENTIAL CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853217April 4, 2016
ENGINE
ONE SATURDAY NIGHT I NEEDED TO RUN TO THE GROCERY STORE. WHEN I GOT BACK INTO MY CAR, IT WOULDN'T START. IT WAS OBVIOUSLY NOT A BATTERY PROBLEM BECAUSE THERE WAS A TERRIBLE TAPPING NOISE AND VIBRATION COMING FROM THE ENGINE. AFTER SPEAKING WITH A MECHANIC ABOUT THE CAR, I WAS TOLD IT IS PROBABLY A DROPPED VALVE SEAT. NOW, I AM LOOKING AT OVER $4000 TO SWAP AN ENGINE THAT WAS NEVER HOT-RODDED OR ABUSED. AFTER A SIMPLE SEARCH ONLINE, I FIND THAT THIS IS A VERY COMMON ISSUE FOR THE 5.7L HEMI ENGINES. SO MUCH SO THAT I HAVE NO IDEA WHY THERE ISN'T A RECALL OR CLASS ACTION SUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852569March 30, 2016
ELECTRICAL SYSTEM
THE VEHICLE TYPICALLY STALLS WHILE DRIVING AT HIGHWAY SPEEDS BUT HAS STALLED ON CITY STREETS. WHEN THE VEHICLE STALLS I AM ABLE TO TURN THE IGNITION BACK ON AND DRIVE. I HAVE HAD THE P41 / NHTSA 14V-438 RECALL AND THIS DID NOT RESOLVE THE ISSUES. IT IS STALLING EVEN MORE OFTEN NOW. I HAVE HAD THIS ISSUE FOR THE LAST 3 YEARS I HAVE OWNED THE VEHICLE. I HAVE TAKEN IT IN FOR REPAIR TO 3 DIFFERENT REPAIR SHOPS NOT INCLUDING THE RECALL AND IT IS STILL NOT FIXED. THIS IS A MAJOR SAFETY CONCERN. THE VEHICLE STALLED ONE PARTICULAR TIME AND I WAS ALMOST HIT BY A BUS ON THE HIGHWAY. WHEN THE VEHICLE STALLS YOU LOSE POWER STEERING AND I WAS LUCKY ENOUGH TO MAKE IT OUT OF THE WAY. THE CURRENT MILEAGE IS APPROXIMATELY 132,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849957March 16, 2016
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THE FOLLOWING EVENTS HAPPENED OVER A PERIOD OF 2 WEEKS. WHEN IN MOTION ON HIGHWAY, INSTRUMENT PANEL LOST POWER, THEN CAME BACK ON AND ALL CONTROL PANEL LIGHTS LIT UP, THEN WENT OFF. WHILE IN MOTION ON HIGHWAY, INSTRUMENT PANEL WENT BLANK--CYCLED ON AND OFF SEVERAL TIMES THEN RETURNED TO NORMAL. WHEN ENGINE WAS OFF, IGNITION WAS OFF AND KEY WAS OUT OF IGNITION, LIGHTS WERE TURNED OFF, HEADLIGHTS TURNED ON AND OFF TWICE FOR NO REASON. WHILE DRIVING ON HIGHWAY ON SLIGHT INCLINE, ENGINE LOST POWER FOR A FEW SECONDS THEN RETURNED TO NORMAL. VEHICLE HAS BEEN TO A CERTIFIED JEEP REPAIR SHOP AND THEY COULD NOT FIND THE PROBLEM. (SEE ATTACHED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849759March 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE ONLY OCCURRED AFTER THE RECALL REMEDY WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS; HOWEVER, THE DEALER WAS UNABLE TO PRODUCE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846485March 14, 2016
ELECTRICAL SYSTEM, ENGINE
VEHICLE HAS BEEN TO DEALERSHIP FOUR TIMES FOR THE SAME PROBLEM. AFTER DRIVING LONGER THAN 10-15 MINUTES TURNING THE JEEP OFF AND TRYING TO RESTART WITHIN 5-10 MINUTES IT WON'T START. LET IT SIT FOR MINIMUM OF 20 MINUTES WILL START. THE RELAYS GET VERY WARM BUT AFTER COOLING, THE CAR STARTS. DEALERSHIP HAS ZINGED US FOR A NEW STARTER, IT DIDN'T NEED, A NEW PCM, IT DIDN'T NEED. TESTING MY OWN THEORY 3 CONSECUTIVE TIMES IN ONE DAY, DROVE THE VEHICLE AT LEAST 30 MINUTES. TURNED OFF AND ATTEMPTED TO RESTART (AS YOU WOULD A QUICK TRIP TO THE STORE) AND NOTHING BUT WAITING EACH TIME, CAR STARTS AFTER COOLING. PICKED UP THE JEEP TWO DAYS AGO FROM DEALERSHIP WHO HAD IT 18 DAYS TRYING TO FIX IT (3RD TIME)AND THE FIRST TRIP THAT DAY RESULTED IN ANOTHER OCCURRENCE OF THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846241March 12, 2016
ENGINE
THE VEHICLE STALLS A VARIOUS SPEEDS, BUT TYPICALLY WHILE DRIVING AT HIGHWAY SPEEDS. MY DAILY COMMUTE IS ABOUT 32 MILES EACH WAY AND I TYPICALLY EXPERIENCE THE VEHICLE SHUTTING OFF ONCE PER DAY. WHEN THE VEHICLE DOES STALL I HAVE BEEN ABLE TO PLACE THE VEHICLE IN NEUTRAL, TURN THE IGNITION OFF, THEN RESTART BY TURNING THE IGNITION BACK ON AND PUTTING THE VEHICLE BACK IN DRIVE. I DID HAVE THE VEHICLE SERVICED FOR RECALL P41 / NHTSA 14V-438 WHICH WAS TO RESOLVE ISSUES WITH LOSS OF POWER DURING DRIVING BUT NO SIGNIFICANT CHANGES HAVE BEEN NOTICED SINCE THE REPAIR. THIS ISSUE HAS BEEN OCCURRING FOR ABOUT THE LAST THREE YEARS WITH INCREASING FREQUENCY. IT HAS BEEN TAKEN IN FOR REPAIR MULTIPLE TIMES, BESIDE THE RECALL REPAIR, WHILE UNDER WARRANTY BUT NEVER FIXED. THIS ISSUE IS A MAJOR SAFETY CONCERN FOR MYSELF AND FAMILY AS THERE ARE TIMES WHEN THE VEHICLE STALLS WHILE ENTERING ONTO THE HIGHWAY OR DURING HIGHWAY TRAVEL. WHEN THE VEHICLE STALLS IT LOOSES POWER STEERING SO CONTROL AND SPEED PUT OURSELVES AND OTHERS AT DANGER. THE DATE AND MILEAGE MENTIONED BELOW IS THE LAST TIME THE STALL OCCURRED AND NOT REFLECTIVE OF ALL THE OCCURRENCES WHEN THE VEHICLE STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845506March 10, 2016
AIR BAGS
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT ILLUMINATED AND PARTS NOT AVAILABLE FOR REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839474March 8, 2016
ELECTRICAL SYSTEM
2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH RECALL NOTICE ISSUES. *LD THE CONSUMER STATED SHE EVENTUALLY HAD TO GO TO ANOTHER DEALER, TO GET THE VEHICLE FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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