Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10362733October 28, 2010
VISIBILITY
BLEND AIR DOOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361710October 22, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY 2001 JEEP GRAND CHEROKEE LIMITED WITH 140,000 MILES HAS HAD AIR CONDITIONING PROBLEMS WHERE IT DOESN'T BLOW OUT COLD AIR, FOR THE LAST 3 YEARS. I DIDN'T CARE MUCH ABOUT IT AND DIDN'T PLAN TO FIX IT UNTIL I NOTICED THAT THE HEATING SYSTEM WAS DOING THE SAME THING. THE MIDDLE VENTS BLOW OUT COLD AIR AND THE PASSENGER SIDE VENTS BLOW NORMAL HOT AIR. I LIVE IN A STATE WHERE IT GETS BRUTALLY COLD OUT IN THE WINTER TIME AND OBVIOUSLY THIS NEEDS TO BE FIXED FOR COMFORT AND ALSO FOR DEFROST. COME TO FIND OUT THAT THE REPAIR IS VERY COSTLY $8-1800. AND THE MOST HORRIFYING OF ALL IS THAT AFTER THE PROBLEM IS CORRECTED, IT WILL ONLY HAPPEN AGAIN AND YOU WILL BE FORCED TO PAY TO FIX IT ALL OVER AGAIN BECAUSE OF THE PARTS CHRYSLER USES. I CAN NOT AFFORD TO FIX THIS PROBLEM OVER AND OVER AGAIN. THIS CAR DEALER IS WELL AWARE OF THIS PROBLEM AND IS IGNORING ALL COMPLAINTS AND FORCING CONSUMERS TO PAY FOR THE PROBLEM, WHEN IT IS JUST GOING TO BREAK AGAIN. THIS IS ALMOST CRIMINAL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361316October 20, 2010
SEATS
THE DRIVER SEAT ON MY 2001 GRAND CHEROKEE HAS BROKEN AT 3 OF THE 4 ATTACHMENT POINTS AND IS NOT POSING A SAFETY PROBLEM. I AM UNABLE TO FIND AVAILABLE REPLACEMENT PARTS AND HAVE NEVER ENCOUNTERED A PROBLEM LIKE THIS IN OTHER VEHICLES. THE METAL HAS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361225October 19, 2010
VISIBILITY
THE FAILURE OF THE BLENDER MOTOR HAS LEFT OUR JEEP WITHOUT A WINDSHIELD DEFROSTER/DEFOGGER. IT ONLY BLOWS COLD AIR AND DOES NOT CLEAR LEAVING VISIBILITY AT ZERO. IT DOESN'T WORK AT ALL AND NOW IT IS DANGEROUS FOR MYSELF AND FAMILY TO DRIVE IN OUR "FAMILY CAR". NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM BECAUSE THE DEALERSHIP SAID IT WOULD BE AN $800-$1500 REPAIR NOT COVERED BY EXTENDED WARRANTY THAT WE PURCHASED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10358937October 3, 2010
VEHICLE SPEED CONTROL
I WASHED MY 2001 JEEP GRAND CHEROKEE AT A COIN OPERATED CAR WASH. I CLIMBED INTO THE CAR, STARTED IT UP AND SHIFTED FROM PARK TO DRIVE. THE CAR WENT TO FULL THROTTLE INSTANTLY ON IT'S OWN. I APPLIED BRAKES BUT THAT HAD LITTLE AFFECT AND THE CAR RAPIDLY ACCELERATED OUT OF THE CAR WASH STALL TOWARD A BRICK WALL APPROX. 20 FEET AWAY. I STEERED THE CAR INTO A TREE AS I FELT IT WOULD BE A SOFTER CRASH AS OPPOSED TO A WALL. THE CAR BOUNCED OFF OF THE TREE AND CONTINUED AT FULL THROTTLE INTO THE DRIVEWAY OF THE CAR WASH AS I CONTINUED TO PUSH ON THE BRAKE PEDAL AS HARD AS I COULD. I FINALLY TURNED THE KEY OFF AND STOPPED. THIS HAPPENED VERY QUICKLY AND I WISH I WOULD HAVE REACTED SOONER. THE LEFT FRONT FENDER AND GRILL WERE DAMAGED AND I HAD THE CAR TOWED TO A REPAIR SHOP. I FEEL FORTUNATE THAT NOBODY WAS HURT AND I AM VERY INTERESTED IN FINDING THE CAUSE OF THIS . *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10357485September 25, 2010
SEATS
DRIVERS SEAT LEFT FRONT BOLT BROKE RIGHT OUT OF FRAME. SEAT NOW TIPS DANGEROUSLY BACK AND TO THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357012September 22, 2010
SEATS
I HAVE OWNED A 2001 JEEP GRAND CHEROKEE LAREDO FOR 7 YEARS AND IT HAS BEEN A GOOD CAR FOR ME. A YEAR AGO MY FRONT SEAT BROKE OFF OF THE SUPPORT BEAM AND IT IS MADE OF METAL. I ONLY WAY 180 LBS AND HAVE TAKEN PRETTY GOOD CARE OF THE CAR. AFTER RESEARCHING THIS ONLINE I HAVE COME TO FIND OUT THAT THIS HAS HAPPENED TO A LOT OF JEEPS AND THEY USED CHEAP METAL TO SAVE MONEY. I WILL BE THE FIRST TO SAY I LOVE JEEP BUT THIS IS DANGEROUS FOR ANYBODY RIDING IN ONE. I ONLY HOPE THEY DO NOT USE THIS METHOD IN NEWER MODELS. IT IS VERY DANGEROUS RIDING AROUND IN A SEAT THAT IS NOT HOOKED TO THE CAR CORRECTLY. I HAD A FRIEND WELD THE SEAT BACK TO THE SUPPORT BUT IT WAS ONLY A TEMPORARY FIX AS IT HAS BROKEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356636September 20, 2010
SEATS
THE METAL HOLDING SEAT TO FLOOR WITH BOLTS IS STRIPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355061September 12, 2010
SEATS
THE FRAME HOLDING THE DRIVER'S SEAT IS VERY FLIMSY AND HAS BROKEN IN 3 OF 4 PLACES HOLDING THE SEAT. THE 4TH LOCATION HAS NOT YET BROKEN ALL THE WAY THROUGH BUT A CRACK HAS BEGUN. THE VEHICLE IS NOT SAFELY DRIVABLE AND IS PARKED UNTIL I CAN FIND REPLACEMENT PARTS. MANY PEOPLE HAVE REPORTED THIS SAME PROBLEM. WHY HAS NOTHING BEEN DONE? THE PROBLEM STARTS AS A SQUEAK, THEN A CRACK, THEN THE SEAT IS TILTED AND ULTIMATELY THE BREAKS HAPPEN AT ALL 4 CORNERS OF THE SEAT FRAME. A CRACK AT ALL 4 CORNERS WILL ALLOW THE SEAT, AND THE DRIVER, TO FALL BACK TOO FAR TO REACH THE STEERING WHEEL AND BRAKES. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354983September 11, 2010
SEATS
MY DRIVER SEAT IS BROKE IN MY 2001 JEEP GRAND CHEROKEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354144September 7, 2010
SEATS
MY DRIVERS SIDE FRONT SEAT ON MY JEEP GRAND CHEROKEE BROKE, WE HAD IT WELDED BACK TWICE, BUT THE ENTIRE TRACK AND THE BACK OF THE SEAT ARE BROKEN. IT'S VERY UNSAFE TO DRIVE AND APPARENTLY THIS IS VERY COMMON ON THESE JEEPS. I DON'T UNDERSTAND HOW JEEP CAN MAKE A VEHICLE WITH SUCH AN UNSAFE PART. IT REALLY SHOULD BE RECALLED. I KNOW OF A POLL FOR THIS PARTICULAR DEFECT AND 1703 PEOPLE HAVE SIGNED THAT THE SAME THING HAS HAPPENED TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352462August 28, 2010
SEATS
2001 JGC DRIVER SEAT IS BROKEN. WHEN I TOOK MY JEEP IN TO HAVE REAR AXLE WORKED ON IT CAME BACK WITH THE DRIVER SEAT ROCKING BACK TO THE RIGHT AND FORWARD TO THE LEFT. THE MECHANIC SAYS HE DIDN'T DO IT BUT THAT THEY EVENTUALLY WEAR OUT LIKE THAT. I DON'T RECALL MY SEAT ROCKING BACK AND FORTH BEFORE I BROUGHT IT TO HIM. AFTER CHECKING WITH OTHER JEEP OWNERS I HAVE BEEN TOLD THEY HAVE THE SAME PROBLEM WITH THE DRIVER SEAT. IT MAKES DRIVING UNCOMFORTABLE AND I'M NOW NOTICING PROBLEMS WITH MY LOWER BACK AND HIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352540August 28, 2010
VISIBILITY, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SEATS, LATCHES/LOCKS/LINKAGES
APPROXIMATELY 5 YEARS AGO, THE HEAT STOPPED WORKING ON THE PASSENGER SIDE OF MY 2001 JEEP GRAND CHEROKEE. THEN LAST YEAR, THE HEAT AND A/C STOPPED WORKING COMPLETELY. THIS MAKES FOR VERY DANGEROUS DRIVING CONDITIONS AS VISIBILITY IS GREATLY REDUCED AT TIMES. ITS TOO COSTLY FOR ME TO REPAIR MYSELF. IT APPEARS THAT THIS IS A PROBLEM FOR MOST OF THESE VEHICLES AND I CAN'T UNDERSTAND WHY SOMETHING HASN'T BEEN DONE ABOUT IT. ALSO, THE PASSENGER SIDE SEAT HEATING ELEMENT STOPPED WORKING AFTER IT APPARENTLY SHORTED OUT, LUCKILY, NO FIRE OCCURRED. AND THE HYDRAULICS THROUGH OUT THE VEHICLE HAVE STOPPED WORKING AND I NOTICED THIS WHEN FIRST THE HOOD CAME DOWN ON MY HEAD AND THEN THE REAR WINDOW! I'VE ALSO HAD TO REPLACE THE ENGINE AND IT WAS DUE TO PROBLEMS WITH THE COOLANT/HYDRAULIC FAN...AT A PRICE TAG OF $4000.00... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352359August 27, 2010
SEATS
2001 JEEP GRAND CHEROKEE LAREDO DRIVER SEAT IS BROKEN. SQUEAKED A LITTLE AT FIST, THEN JUST BROKE INTO PIECES. THE SEAT IS NOT EVEN ATTACHED TO THE BASE ANYMORE. VERY DANGEROUS. NO ONE HAS THE PART. DEALERSHIP SAYS THAT SEAT COMES IN INDIVIDUAL PARTS TOTALING $2300 + $99 LABOR. RIDICULOUS! TWO OF THE NEEDED PARTS ARE DISCONTINUED. RIDICULOUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351634August 24, 2010
SEATS
DRIVER SEAT HAS BROKEN, CAUSING ME TO SWAY SIDE TO SIDE WHEN TURNING. THIS SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL OF JEEP, AND COULD DEFINITELY LEAD TO A MAJOR WRECK. I JUST BOUGHT THE CAR USED. WISH I'D HAVE NOTICED THIS PROBLEM DURING THE TEST DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350101August 17, 2010
SEATS
DRIVER'S SEAT HAS BROKEN OFF THE FLOOR MOUNT IN LEFT FRONT CORNER - THE METAL SNAPPED. THE SEAT ROCKS AND IS DANGEROUS. I SEE THAT THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM - WILL JEEP FIX THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349311August 14, 2010
SEATS
I HAVE A 2001 JEEP GRAND CHEROKEE LIMITED, VIN: [XXX]. THE DRIVER SIDE SEAT BRACKETS (LEFT FRONT AND RIGHT REAR) HAVE BROKEN. I HAVE BEEN TOLD BY JEEP THAT THIS IS A COMMON PROBLEM AND IT WILL COST $900 TO REPAIR. I HAD THIS REPAIR DONE ONCE AT 50K MILES AND IT HAS HAPPENED AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349197August 13, 2010
SEATS
I HAVE A 2001 JEEP CHEROKEE AND THE DRIVERS SEAT COMPLETELY BROKE AWAY FROM THE FRAME. IT SEEMS TO ME THAT THIS SHOULD HAVE NEVER HAPPENED. I THINK THE SEAT IS MADE VERY POORLY AND IS VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347943August 7, 2010
SEATS
THE DRIVER SIDE FRONT SEAT BRACKET SIMPLY JUST BROKE. IT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347129August 3, 2010
SEATS
I OWN A 2001 JEEP GRAND CHEROKEE LAREDO, AND THE DRIVER'S SEAT MOUNT HAS BROKEN, ALLOWING THE SEAT TO BE CONNECTED TO THE FLOORBOARD BY ONLY 2 CORNERS. THE EVENTS LEADING UP TO THE FAILURE INCLUDE A NOISE COMING FROM THE SEAT WHILE SEATED IN IT, ESPECIALLY WITH WEIGHT SHIFTS DURING TURNS. THE SEAT IS NOW NOT SUPPORTED ON THE FRONT LEFT CORNER NOR THE BACK RIGHT CORNER. TO ATTEMPT TO CORRECT THE FAILURE, I HAD A FRIEND TRY TO GLUE A PLATE ON THE FRONT LEFT CORNER TO HELP STABILIZE IT AGAINST THE FLOORBOARD MOUNT, BUT THE SAME WAS NOT DONE TO THE BACK RIGHT CORNER DUE TO THE PLACEMENT OF IT. I HAVE DONE RESEARCH ONLINE INTO THE COST TO FIX THIS ISSUE, AND IT SEEMS IT WILL COST $600-$1000 TO REPLACE THE SEAT AND IT'S MOUNT. THE SEAT NOW TILTS INTO THE MIDDLE, AND THE PRESSURE OF THE SEAT ON THE SEAT BELT RECEIVER HAS NOW DESTROYED THE CENTER CONSOLE ALSO. IT IS ALSO APPARENT THAT THOUSANDS OF OTHER JEEP GRAND CHEROKEE OWNERS HAVE HAD THE SAME ISSUE. THIS IS NOT A "NORMAL" REPAIR THAT A CONSUMER SHOULD HAVE TO FACE. JEEP/CHRYSLER REFUSED TO DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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