Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#10476983September 25, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH , THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED.THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND WAS ABLE TO RESTART AS THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462800June 22, 2012
STEERING
IN 2007 HAD WHAT IS KNOWN AS THE JEEP DEATH WOBBLE. I HAD KNOW IDEA WHAT THIS WAS UNTIL I LET THE JEEP SET FOR 4 YEARS AND THEN HAD THE STEERING BOX AND STEERING STABILIZER REPLACED. EVERYTHING WAS FINE FOR A WHILE UNTIL I HIT A SMALL BUMP IN THE ROAD IN 2012 DRIVING DOWN I-40. I WAS COMING AROUND A CURVE AND THE JEEP BEGAN TO SHAKE OUT OF CONTROL. I WAS DOING THE SPEED LIMIT WHICH IS 70. HAD TO SLAM ON BRAKES AND PULL OVER FOR THIS TO STOP. TOOK IT BACK TO THE SHOP AND WAS BASICALLY TOLD ALL JEEPS DO THIS AND NOTHING COULD BE DONE. THIS IS SO DANGEROUS AND THERE NEEDS TO BE A RECALL TO FIX THE PROBLEM. FROM WHAT I'VE READ ONLINE IT CAN BE FIXED, BUT WHY SHOULD JEEP OWNERS HAVE TO FOOT THE BILL TO BE SAFE ON THE ROAD???? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461542June 9, 2012
SUSPENSION, STEERING
DEATH WOBBLE: STEERING WHEEL AND ENTIRE FRONT OF CAR SHAKES OR OSCILLATES VERY BADLY WHEN TRAVELING BETWEEN 25 AND 50 MPH AND HITTING A BUMP OR RUT IN THE ROAD. THIS VIOLENT SHAKING CONTINUES UNTIL THE SPEED IS REDUCED. THIS INCIDENT HAS HAPPENED TO ME ABOUT 20 TIMES IN THE LAST 3 MONTHS. ACCORDING TO MANY REPORTS ON THE INTERNET, THE BAD COMPONENTS ARE THE FRONT TRACK ARM OR BAR AND THE STEERING DAMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457111May 2, 2012
ELECTRICAL SYSTEM
JEEP FIRST STALLED WHILE TRAVELING THROUGH TOWN, THEN PROGRESSED TO STALLING/SHUTTING DOWN WHILE TRAVELING AT ANY SPEED, SLOWING DOWN FOR A TRAFFIC LIGHT, OR STOPPING AT A TRAFFIC LIGHT OR STOP SIGN. THERE IS NO RHYME OR REASON AS TO WHEN IT CHOOSES TO GO ERRATIC. INSTRUMENT PANEL LIGHTS BLINK OFF AND ON, SOMETIMES REMAINING OFF FOR SEVERAL MINUTES. I HAVE REPLACED ALL THE SENSORS ON THE VEHICLE, FUEL PUMP, ALTERNATOR, ETC. BEFORE REPLACING THE FUEL PUMP I TOOK IT TO THE LOCAL JEEP DEALERSHIP WHERE I WAS EVENTUAL TOLD, ON MY THIRD VISIT THAT IT WAS A PROBLEM WITH THE WIRING HARNESS AND THAT THE WIRING HARNESS COULD NOT BE REPLACED AS THEY WERE NO LONGER AVAILABLE. THE PROBLEM IS BECOMING A DAILY PROBLEM NOW, ALONG WITH THE SKIPPING, MISSING, COMPLETELY STALLING, IT BACK FIRES. I HAVE REPLACED A TOTAL OF 3 MUFFLERS WITH THE MUFFLER SHOP REFUSING TO REPLACE ANOTHER UNTIL I HAVE THE UNDERLYING PROBLEM FIXED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448545February 20, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
CAR STALLS WITHOUT WARNING, USUALLY WITHIN 40 MINUTES OF STARTING CAR. HAPPENS AT ANY SPEED, FROM 70 ON THE HIGHWAY TO 5 MPH ON OUR ROAD. NO WARNING. INTERNET SEARCH INDICATED MANY JEEP OWNERS WITH SAME SAFETY ISSUE AND NO PERMANENT FIXES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443445January 11, 2012
STEERING
I HAVE REPEATEDLY TRIED TO FIND OUT WHAT IS CAUSING MY STEERING TO CONSISTENTLY WOBBLE AT 50 MPH. AFTER SEVERAL TRIPS TO MY MECHANIC, IT TURNS OUT TO BE A COMMON STEERING ISSUE WITH THE JEEP. I COULD NOT FIND A RECALL NOTICE FOR THIS SPECIFIC PROBLEM. IS THERE A WAY TO HAVE THE MANUFACTURER REPAIR IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435955November 15, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING 30 MPH AND ABOVE. THE VEHICLE WOULD OPERATE NORMAL UPON RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435135November 10, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING APPROXIMATELY 30 MPH. THE VEHICLE WOULD RESTART WITHIN A FEW MOMENTS AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO VARIOUS INDEPENDENT MECHANICS AND THE WIRING SYSTEM IN THE ENGINE WAS REPAIRED. THE FAILURE CONTINUED TO OCCUR AND THE VEHICLE WAS TAKEN BACK TO A LOCAL MECHANIC. THE WIRING SYSTEM WAS REPLACED A SECOND TIME; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435075November 9, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE JERKED FORWARD INADVERTENTLY. IN ADDITION WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY WITH THE ENGINE OFF AND WHILE IN PARK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429566October 12, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THE ENGINE FAILED TO START AFTER SEVERAL ATTEMPTS. THE BATTERY WAS JUMP STARTED AND THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE IDENTICAL MALFUNCTION. THE BCM WAS REPLACED TWICE AT DIFFERENT TIMES AND THE PROBLEM CONTINUED TO OCCUR. THE APPROXIMATE FAILURE MILEAGE WAS 58,896. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428715October 4, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY AND WITHOUT WARNING. THE DEALER REPLACED THE THROTTLE POSITION SENSOR, INJECTION COIL AND THE FRONT AND REAR PINION GASKET HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE IDLE CONTROL AIR VALVE MOTOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428076September 30, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. AFTER WAITING A PERIOD OF TWO HOURS THE ENGINE EVENTUALLY RESTARTED. IN ADDITION, THE VEHICLE VIBRATED EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427693September 28, 2011
UNKNOWN OR OTHER
I PURCHASED THIS CAR NEW, AND IN JULY OF THIS YEAR PULLING INTO A BORDER CHECK POINT, THE ENTIRE VEHICLE STARED TO SHAKE VIOLENTLY, I THOUGHT I HAD BLOWN BOTH FRONT TIRES. AFTER A CLOSE INSPECTION BY THE BORDER PATROL THEY COULD SEE NOTHING WRONG, SO I PROCEEDED TO MY DESTINATION. I HAD THE SAME VIOLENT SHAKING AT NO MATTER WHAT SPEED I WAS GOING, IT WAS A HOLIDAY WEEKEND SO I SIMPLY DROVE TO THE SIDE OF THE ROAD AND DROVE 10 MILES TO GET OFF OF THE FREEWAY. WENT TO A TRUCK STOP AND CALLED THE DEALER THEY INFORMED ME THAT IT WOULD NOT HARM THE VEHICLE AND THAT I COULD DRIVE IT INTO TOWN (APPROXIMATELY 19 MILES). IT HAS BEEN WORKED ON SEVERAL TIMES, SO FAR I HAVE HAD A COMPLETE INSPECTION, ALIGNMENT, TIRES TAKEN OFF AND REMOUNTED AND BALANCED, TWO DAYS AGO THEY PUT NEW TIRES ON. FROM ALL OF THE INFORMATION I HAVE FOUND ON THE INTERNET, ANYONE WOULD BE A LITTLE CRAZY TO BUY THIS PRODUCT. HOPEFULLY THEY GET MINE FIXED BEFORE IT KILLS SOMEONE. I NOW HAVE JEEP PRODUCT THAT HAS BEEN BRANDED WITH THE NAME OF DEATH WOBBLE. MAKES ONE REALLY FEEL SAFE. I ALSO SAW MANY ACCIDENTS CAUSED BY THIS SAME PROBLEM. WHY ARE THESE VEHICLES STILL ALLOWED ON THE HIGHWAY? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425436September 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC STOP WHEN THE ENGINE STALLED WITHOUT WARNING. UPON RESTART, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE PCM AND WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423973September 6, 2011
AIR BAGS
TL* THE DRIVER OWNED A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED WHEN HE LOST CONSCIOUSNESS. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS KILLED DURING THE FAILURE AND THE VEHICLE WAS DESTROYED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10415591July 29, 2011
ELECTRICAL SYSTEM
MY 1998 JEEP GRAND CHEROKEE LAREDO HAS BEEN STALLING INTERMITTENTLY FOR A WHILE THIS PARTICULAR INSTANCE I WAS DRIVING ON AN INTERSTATE I WAS SLOWING DOWN WITH TRAFFIC BEHIND ME TO TURN RIGHT. AS I WAS ENTERING MY TURN THE JEEP LOST ALL POWER I DID NOT HAVE THE ABILITY TO CONTROL STEERING AND MY VEHICLE RAN OFF THE ROADWAY CRASHING INTO A DITCH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10405746June 9, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD STALL WHILE STOPPED OR DRIVING AT LOW SPEEDS. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY; HOWEVER, INTERMITTENTLY IT WOULD NOT RESTART IMMEDIATELY UNLESS THE CONTACT ALLOWED THE VEHICLE TO REMAIN TURNED OFF FOR A FEW HOURS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 184,064.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397441April 25, 2011
SEAT BELTS
1 DRIVER GETTING INTO THE DRIVERS SEAT, PREPARING TO LEAVE BY BUCKLING THE SEATBELT AND PUSHING IT FIRMLY INTO THE BUCKLE LOCK 2 THE CAUSE IS UNKNOWN AFTER MANY FAILURES, AS THE BELT SIMPLY BEGINS TO WIND BACK TO THE B-PILLAR AS IF THE DRIVER HAD JUST EXITED THE VEHICLE. NO NOISE IS MADE, NO FORCE NEEDS TO BE EXERTED ON THE BELT TO RECREATE THE FAILURE, IN WHICH RECREATION IS IMPOSSIBLE. OFTEN FAILURE MAY OCCUR AFTER AN EXTENDED AMOUNT OF DRIVING TIME. 3 UNKNOWN TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389987March 13, 2011
LATCHES/LOCKS/LINKAGES
DRIVER DOOR LATCH FAILED DUE TO SPLITTING METAL IN DOOR. DOOR OPENED AT HIGHWAY SPEED. AFTER THE EVENT I RESEARCHED THE PROBLEM AND FOUND THAT IT IS A VERY COMMON OCCURRENCE. THIS IS HIGHLY DANGEROUS AND NEED TO BE ADDRESSED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380534January 31, 2011
ELECTRICAL SYSTEM
WHILE DRIVING THE JEEP THE ENGINE WOULD JUST STOP RUNNING. IT WOULD USUALLY START AGAIN BY TURNING THE KEY BUT NOT ALWAYS. TOOK TO LOCAL JEEP DEALER & WAS TOLD IT WAS THE PCM PO351 WHICH I PAID TO REPLACE. AT 76800 MILES 02/17/2010 THE SAME PROBLEM HAPPENED & THE SAME DEALER SAID SOMETIMES THEY GET A BAD PCM & IT WAS REPLACED UNDER WARRANTY. THE JEEP IS TOWED BEHIND A MOTOR HOME & AT 78558 MILES 08/30/10 THE EXACT SAME PROBLEM HAPPENED WHILE IN THE STATE OF WA. THE JEEP DEALER THERE SAID "FOUND COIL PRIMARY STORED IN PCM" SO I PAID FOR A COIL/IGNITION 8035004 REPLACEMENT. WHILE STILL IN WA & APPROXIMATELY 200 MILES LATER THE ENGINE STOPPED RUNNING AGAIN JUST AS IT DID BEFORE. I DECIDED TO TOW IT BACK TO PHOENIX & NOT DRIVE IT UNTIL SOMEONE ELSE ATTEMPTED TO FIX THE PROBLEM. AN INDEPENDENT GARAGE ON 01/03/2011 AT 79503 MILES STATED IN PART "FOUND ENGINE WOULD STUMBLE & CODE PO351 WOULD SET WHEN IGNITION COIL HARNESS CONNECTOR IS TAMPERED WITH. REPLACE CONNECTOR. WIGGLE CONNECTOR AT PCM CAN CAUSE STUMBLE. INTERNAL DEFECT CAUSING SHUTOFF. PCM STILL UNDER WARRANTY. PART ON NATIONAL BACK ORDER" CHECKING THE INTERNET FOR SIMILAR PROBLEMS SHOWS THE SAME PROBLEM OCCURRING NUMEROUS TIMES GOING BACK MANY YEARS SO THIS IS NOT NEW A PROBLEM TO JEEP. HAVING THE ENGINE JUST QUIT RANDOMLY IS A SAFETY ISSUE & HAS BEEN GOING ON FOR TOO MANY YEARS AS EVIDENCED BY THE INTERNET INFORMATION. CURRENT MILEAGE IS 79729.. 01/31/2011 & NO PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee