Jeep Grand Cherokee Complaints (1997)

991 consumer complaints on file.

#10360434October 14, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER SIDE BECAME WET FROM THE AIR CONDITIONER. THE FAILURE OCCURRED ON THE REAR PASSENGER SIDE. THE CONTACT COULD NOT REMEMBER WHAT WAS DONE TO REMEDY THE FAILURE IN 1997. THE FAILURE OCCURRED AGAIN SUMMER 2009 AS THERE WAS WATER BUILD UP ON THE FRONT PASSENGER SIDE WHERE THE AIR CONDITIONER WAS IN USE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359709October 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS TRAVELING 35 MPH WHEN HE NOTICED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358608October 1, 2010
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEAD LIGHT DIMMER SWITCH WAS REPLACED THREE TIMES SINCE HE OWNED THE VEHICLE. HE STATED THAT THE SWITCH COULD MALFUNCTION AND POTENTIALLY CAUSE A FIRE TO OCCUR . HE ALSO STATED THAT WHILE DRIVING ON THE HIGHWAY THE LIGHTS WOULD SHUT ON AND OFF. THE FAILURE HAD OCCURRED SINCE HE OWNED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY ARE AWARE OF FAILURE AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE FAILURE AND CURRENT MILEAGES WERE 143,000. UPDATED 01/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348118August 9, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN STALLING WHEN THE ENGINE WAS HOT. THERE WERE NO PRIOR WARNINGS; HOWEVER, WHEN THE ENGINE REACHED 210 DEGREES IT STALLED. IF THE CONTACT PLACED THE VEHICLE IN THE PARK POSITION AND TRIED TO START THE VEHICLE IT WOULD TURN BACK ON. SEVERAL MECHANICS HAD PERFORMED DIAGNOSTIC TEST AND WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE POWER STEERING AND BRAKES ALSO FAILED WHENEVER THE VEHICLE STALLED. THE FAILURE MILEAGE WAS 135000. THE CURRENT MILEAGE WAS 138836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346829August 2, 2010
FUEL SYSTEM, GASOLINE
MY 97 JEEP CHEROKEE KEEPS STALLING OUT. I'VE REPLACED MANY PARTS AND NO ONE KNOWS WHY IT DOES IT. IT WILL STALL GOING SLOW, FAST, DOESN'T MATTER. IT HAPPENS EVERYTIME I DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342306July 9, 2010
ELECTRICAL SYSTEM
1997 JEEP GRAND CHEROKEE 4.0L INTERMITTENTLY STALLS. PROLONGED DIAGNOSIS APPEARS TO BE PROBLEM WITH PCM AND DEFECTIVE HARNESS CONNECTORS CAUSING MISDIAGNOSIS FROM REPAIR FACILITIES TO INEFFECTIVELY REPLACE OTHER COMPONENTS AT GREAT EXPENSE. STALLING WHILING OPERATING VEHICLE RESULTS IN BACKFIRES AND AT TIMES LOSS OF POWER STEERING ETC AND POTENTIALLY CONTROL OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334090June 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. WHILE TRAVELING AT 40 MPH, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE DEALER REPLACED A COMPUTER CHIP YET THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330211May 12, 2010
TIRES
I HAD A UNIROYAL TIRE EXPLODE INSIDE THE VEHICLE. THE TIRE WAS BEING USED AS A SPARE INSIDE A 97 JEEP GRAND CHEROKEE. WHEN IT EXPLODED IT BENT THE REAR HATCH HINGES OUT 2 INCHES AND SHREDDED ALL THE PLASTIC TRIM PIECES CAUSING OVER TWO THOUSAND DOLLARS IN DAMAGES. THANK GOD THERE WASN'T ANYONE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319038March 11, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED A FUEL LEAK AFTER THE VEHICLE WAS PARKED FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR DIAGNOSTIC TESTING. THE TECHNICIAN RECOMMENDED THAT THE FUEL TANK NOT BE CONSUMED TO THE FULL CAPACITY AND THAT THE FUEL LEAK WAS NOT HAZARDOUS. THE FUEL TANK PERIODICALLY LEAKED WITHOUT BEING FILLED TO THE FULL CAPACITY LEVEL. THE FAILURE MILEAGE WAS 1,880. THE CURRENT MILEAGE WAS 80,000. UPDATED 04/20/2010. *LJ UPDATED 09/22/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310554February 15, 2010
ELECTRICAL SYSTEM
1997 JEEP GRAND CHEROKEE 4.0 LITRE ENGINE WITH INTERMITTENT STALLING PROBLEMS. MOST ELECTRICAL SENSORS INCLUDING THE COMPUTER HAVE BEEN REPLACED. NUMEROUS JEEP OWNERS HAVE HAD THIS PROBLEM BUT JEEP IGNORES IT. SEE: HTTP://FORUMS.CNET.COM/5208-7811_102-0.HTML?THREADID=248386&TAG=FORUM-W;FORUMS06 THERE ARE MORE THAN 550 POST ADDRESSING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301903January 22, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. SHE STATED THAT UPON STARTING THE VEHICLE, IT STALLED SEVERAL TIMES BEFORE IT WOULD START. WHILE DRIVING AT SPEEDS OVER 5 MPH OUT OF HER DRIVEWAY, THE VEHICLE STALLED. WHILE DRIVING AT HIGHER SPEEDS RANGING FROM 35 MPH AND HIGHER, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER WAS CONTACTED AND THE CRANKSHAFT SENSOR WAS REPLACED. THE FAILURE PERSISTED. TO DATE, NO FURTHER REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298252January 5, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS; THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 174,00. THE CURRENT MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298196January 4, 2010
SEATS
DRIVER'S SEAT BROKE, METAL SNAPPED WHERE ATTACHED TO TRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292921November 19, 2009
FUEL SYSTEM, OTHER
I NOTICED I WAS FILLING MY TANK MORE THEN I SHOULD HAVE . THEN THE SMELL OF GAS WAS VERY STRONG WHEN I TOOK THE CAR FOR A RECALL ON THE GAS TANK? I TOLD THEM TO PLEASE CHECK FOR LEAKS THAT WAS IN 2008 THEY SAID NOTHING WAS WRONG AND WHAT THEY FIXED WILL STOP ANY LEAKS . WELL DRIVING WITH MY KIDS IN THE CAR WE WERE AT A RED LIGHT AND THE SMELL WAS SOOO STRONG I GOT OUT TO CHECK THE PROBLEM THE CAR BEHIND ME CAME OVER AND SAID IF HE CAN HELP AND ALSO NOTICED THE STRONG SMELL AT WHICH HE ADVISED ME NOT TO DRIVE THIS VEHICLE IT IS A HAZARD TO MY FAMILY AND THE PUBLIC SO THEIR WAS A MECHANIC SHOP DOWN THE STREET AO I LEFT IT THEIR THEY CHECK IT THE DAY AFTER AND SAID THIS HAS SOMETHING TO DUE WITH THE DEALER AND TRY TO CONTACT THEM BECAUSE IT WOULD COST ME 360. AND SEE IF MAYBE CHRYSLER HAS ANY RECALLS ON THIS VEHICLE I DID CONTACT CHRYSLER AND TOLD THEM EVERYTHING BUT THEY SAID THEY HAVE NOTHING TO DUE WITH THIS AND IF THEIR WAS AN ACCIDENT OR FIRE THAT WOULD HAVE CAUSED HARM THEN THEY WOULD SEND A INVESTIGATION UNIT BUT FOR KNOW THAT'S REALLY MY PROBLEM .. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292501November 17, 2009
FUEL SYSTEM, GASOLINE
CANNOT FILL FUEL TANK TO TOP ( WHEN PUMP AUTOMATICALLY SHUTS OFF) WITHOUT HAVING FUEL LEAK FROM TOP OF TANK FOR ABOUT 30 MINUTES. HAVE REPLACED FUEL TANK MODULE AND GASKET. DEALER CAN FIND NO REASON FOR PROBLEM. HAPPENS AT EACH FUEL FILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289065October 20, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO/TSI. SINCE THE DATE OF PURCHASE THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE TECHNICIANS COULD NOT LOCATE ANY DIAGNOSTIC ERROR CODES, OR DUPLICATE THE FAILURES. HE WAS IN THE HE PROCESS OF TAKING THE VEHICLE BACK TOT HE DEALER AND CONTACTING THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286372October 5, 2009
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH HE REAR-ENDED ANOTHER VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED, AND NONE OF THE AIR BAGS DEPLOYED. CONSEQUENTLY HE SUSTAINED MAJOR INJURIES TO HIS NECK, CHEST AND LEGS. THE VEHICLE WAS TOWED TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS REPAIRED ACCORDING TO RECALL# 97V080000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE) IN 1997. A TECHNICIAN FROM THE DEALER WAS IN THE PROCESS OF DETERMINING THE CAUSE OF THE FAILURE. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 140000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10278509July 28, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE IDLING OR DRIVING AT LOW SPEEDS, THE VEHICLE SHUTS OFF. A DIAGNOSTIC WAS PERFORMED AND THE DEALER PROVIDED THE CONTACT WITH A LIST OF POTENTIAL ISSUES AND PARTS THAT NEEDED REPLACING. THE CONTACT STATED THAT MOST OF THOSE PARTS WERE ALREADY REPLACED; THEREFORE, THEY COULD NOT BE THE SOURCE OF THE FAILURE. THE DEALER WOULD NOT TEST DRIVE THE VEHICLE DUE TO ITS AGE. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO ANOTHER DEALER, BUT SHE WOULD HAVE TO PAY FOR ANOTHER DIAGNOSTIC. THE FAILURE MILEAGE WAS 136,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277002July 16, 2009
ELECTRICAL SYSTEM:SOFTWARE
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE ALSO LOST ALL POWER AND ELECTRICITY. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXPERIENCING COMPUTER SOFTWARE ISSUES. THEY WERE AWARE OF THE FAILURES, BUT THERE WAS NO REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261517March 11, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 65-70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HESITATED AND VIBRATED. SUDDENLY, THE VEHICLE STALLED WITHOUT WARNING AND THE RPM'S DECREASED EXCESSIVELY LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE RESTARTED AFTER 15 MINUTES AND THEN RESUMED OPERATION; HOWEVER, THE PERFORMANCE WAS POOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO THE PRIMARY CONTROL MODULE (PCM). THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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