Jeep Grand Cherokee Complaints (2011)

1,642 consumer complaints on file.

#10548766October 21, 2013
ELECTRICAL SYSTEM
APPARENTLY I AM ONE OF MANY WITH A 2011 JEEP GRAND CHEROKEE THAT WILL NOT START ON OCCASION. ALSO HAD ISSUES WITH KEY NOT LOCKING OR OPENING DOORS AND OTHER ODD ELECTRICAL ISSUES HAPPENING. FOR INSTANCE LAST NIGHT WHEN I PARKED THE CAR AND TURNED OFF THE ENGINE, I COULD HEAR SOMETHING CONTINUING TO RUN ON THE DRIVERS SIDE UNDER THE MIDDLE OF THE CAR, LIKE A FAN RUNNING ? IT RAN FOR ABOUT 1 HOUR, I STARTED AND STOPPED THE CAR A FEW TIMES, AND TURNED OFF ALL AIR/FAN ETC.,, IT FINALLY STOPPED ! I TOOK THE CAR TO THE DEALER THEY INDICATED THE UPDATES WERE NEEDED FOR THE PCM, TIPM AND WCM, THIS WAS DONE (FLASH UPDATED) COST ME $135 DEALER SAID TIPM WAS COVERED BUT NOT PCM OR WCM. HOWEVER THIS DID NOT CORRECT THE ISSUE, STILL HAVING PROBLEMS, TOOK BACK TO THE DEALER, LEFT ALL DAY, THEY NOW SAY TIPM NEEDS TO BE REPLACED. ONLY 37K MILES ON CAR, TWO YEARS OLD ! LOVE THIS JEEP - BUT WORRIED ! DEALER SAYS NEW TIPM WILL BE HERE IN 10 DAYS ? DEALER MANAGER HAS CONTACTED CHRYSLER AND THEY WILL "GOODWILL" THE TIPM - BECAUSE I AM ONLY 1K OVER WARRANTY, BUT I COVER $100 CHARGE FOR LABOR? I AM SCARED THE TIPM WILL NEVER COME ! MEANWHILE I AM STILL DRIVING THIS CAR, ITS MY ONLY VEHICLE, AND STILL MAKING PAYMENTS ON IT. FEEL LIKE I NEED TO TRADE IT IN BEFORE IT DIES !!! BUT I OWN TOO MUCH ! WORRIED THAT IT WILL GET WORSE AND WORRIED A NEW TIPM WILL NOT FIX THE PROBLEM ! HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548503October 19, 2013
SERVICE BRAKES
WHEN TRYING TO COME TO A STOP, THE BRAKE PEDAL GOES AS FAR AS ALLOWED AND VEHICLE CONTINUES TO ROLL FOR 5, 10, 15 FT. THE BRAKES OPERATE AS NORMAL AT SPEEDS, BUT WHEN YOU TRY TO STOP, IT DOESN'T HAPPEN AS EXPECTED. THE DEALERSHIP REPLACED THE MASTER CYLINDER AND POWER BRAKE BOOSTER. THEY WOULD NOT COVER THE COSTS AS IT'S OUT OF MANUFACTURER WARRANTY, LUCKILY I PURCHASED THE LIFETIME BUMPER TO BUMPER EXTENDED WARRANTY AND THEY WANTED ME TO PAY THE DEDUCTIBLE ASSOCIATED WITH THAT POLICY. I WAS NOT HAPPY WITH THAT EITHER SO I CALLED CHRYSLER DIRECTLY, THEY IN TURN CALLED THE DEALERSHIP AND TOLD ME TO TALK TO THE SERVICE MANAGER TO SEE IF HE'D WAIVE THE DEDUCTIBLE. I WAS SURPRISINGLY SUCCESSFUL AT GETTING THE DEDUCTIBLE WAIVED, BUT HE DID NOT HAVE TO. A VEHICLE WITH 43K SHOULD NOT HAVE THESE ISSUES AND I SEE THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM, THEREFORE THAT IS WHY I'M REPORTING IT. I PICKED VEHICLE UP 10/18/2013 AND IT SEEMS TO BE BRAKING NORMALLY AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548526October 19, 2013
ELECTRICAL SYSTEM
THE T.I.P.M. (TOTALLY INTEGRATED POWER MODULE) ON MY JEEP GRAND CHEROKEE OVERLAND HAS MALFUNCTIONED. AFTER DOING SOME RESEARCH ONLINE THOUSANDS OF DODGE/CHRYSLER/JEEP CONSUMERS HAVE BEEN EXPERIENCING THE SAME PROBLEM WITH THE TIPM MODULE. THE PROBLEM SEEMS TO BE WITH ALL CHRYSLER BRAND SUV'S BUILT BETWEEN 2011 AND 2013. TO MAKE MATTERS WORSE THIS PARTICULAR PART IS NATIONALLY BACK ORDERED DUE TO THE LARGE VOLUME OF CONSUMERS EXPERIENCING THE SAME PROBLEM. DUE TO THE SHEAR AMOUNT OF CONSUMERS EXPERIENCING THIS PROBLEM AN INVESTIGATION BY THE NHTSA SHOULD BE LAUNCHED AND A MANUFACTURER RECALL SHOULD BE ISSUED TO PROTECT CONSUMERS FROM THE COSTS (AROUND $1200) ASSOCIATED WITH REPLACING THIS OBVIOUSLY FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548420October 18, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD NOT START AND THE HORN WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TIPM MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. .UPDATED 11-18-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548267October 17, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PART WAS ON BACK ORDER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,338. ...UPDATED 11-18-13 *BF THE CONSUMER STATED THE MANUFACTURER REFUSED ANY ASSISTANCE. UPDATED 11/25/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548182October 16, 2013
ELECTRICAL SYSTEM
JEEP WOULD NOT START I THOUGHT IT WAS THE FUEL PUMP SO I TOOK IT TO A MECHANIC. THE DIAGNOSED IT AN ALSO THOUGHT IT WAS THE PUMP. THEY CHANGED IT OUT AND I STILL HAD THE SAME ISSUE. AFTER LOOKING AT IT AGAIN THE MECHANIC TOLD ME THAT HE HAD READ UP ON A PROBLEM SEVERAL JEEPS VEHICLES WERE HAVING AND IT WAS THE SAME PROBLEM AS MY JEEP. THEY CHANGED THE IGNITION MODULE AND IT WORKS GREAT NOW. IT TOOK ABOUT A WEEK AND HALF TO GET THE PART IN DUE TO THE FACT THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. I BELIEVE THAT JEEP SHOULD RECALL ALL THE VEHICLES THAT HAVE THIS MODULE BECAUSE IT SEEMS LIKE IT IS BECOMING A BIG ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547976October 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547503October 10, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED WITHIN A FEW MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS AKIN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE FAILURE WAS CONTRIBUTED TO AN ELECTRICAL ISSUE IN WHICH THE TIPA MODULE WOULD NEED TO BE REPLACED AND THE PART WAS ORDERED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE. UPDATED 11/21/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547455October 9, 2013
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
CAR WILL CRANK BUT WILL NOT START. AFTER ABOUT 10-20 MINUTES CAR WILL START. REMOTE START IS MORE SUCCESSFUL THAN TURNING THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547311October 8, 2013
ENGINE, ELECTRICAL SYSTEM
JEEP GRAND CHEROKEE STARTED HAVING A SLIGHT MISS IN EARLY JULY. THEN JEEP WOULD NOT START. WAITED 2 MINUTES THEN JEEP STARTED. HAD JEEP SERVICED INCLUDING NEW SPARK PLUGS FROM CHRYSLER. STILL HAD MISS AT IDLE. DROVE JEEP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. STILL HAD MISS. SITTING IN HEAVY TRAFFIC JEEP STALLED AND CAUSED A TRAFFIC BACKUP. WAITED FOR A COUPLE OF MINUTES THEN JEEP STARTED.TOOK JEEP TO THE JEEP DEALER IN AUG. DEALER DID SOFTWARE UPGRADE. STILL HAD ROUGH IDLE AND HARD TO START. TOOK JEEP IN AGAIN. THEY SAID TO ORDER A TIPM. DEALER SAID IT WOULD BE AT LEAST SEVERAL WEEKS TO GET THE PART AND TO PARK THE JEEP DUE TO THE STALLING OUT SITUATION. WROTE AN EMAIL TO THE JEEP CEO. JEEP RESPONDED. THE TIPM WAS REPLACED IN EARLY SEPT. STALLING IS GONE BUT THE ROUGH IDLE IS NOW BACK. THIS ISSUES COULD BE VERY DANGEROUS. CONSIDERING HOW JEEPS ARE USED (OFF ROAD, LONG TRIPS) ONE COULD EASILY BE STRANDED OR WORSE. GIVEN THE NUMBER OF COMPLAINTS AND THE LONG PERIOD OF TIME TO GET A PART IT WOULD SEEM LIKE A RECALL IS IN ORDER. IT APPEARS THAT THE PART IS NO LONGER MANUFACTURED DUE TO A BANKRUPTCY OF THE OEM. THERE ARE THOUSANDS OF US HAVING THIS PROBLEM AND WE NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547131October 7, 2013
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
TIPM- I WENT TO START MY JEEP THIS MORNING THAT FELT LIKE A WEAK START UP, IT THEN HICCUPED AND DIED. THINKING IT MAYBE JUST A ONE TIME INCIDENT, TRIED AGAIN, WITH THE RESULT OF THE STARTER JUST CRANKING FOR ABOUT 5-6 SECONDS. THIS REPEATED MULTIPLE MORE TIMES BEFORE I CALLED A TOW TRUCK TO TAKE TO A LOCAL MECHANIC. IT WAS DIAGNOSED WITH BAD FUEL PUMPS, AND THE COST TO REPLACE WAS $1600. THIS PROMPTED ME TO CALL THE DEALERSHIP AND ASK IF THAT'S EVEN POSSIBLE. AFTER EXPLAINING THE ISSUE AT HAND, THE SERVICE MANAGER TOLD ME THAT HE DOESN'T BELIEVE THE ISSUE TO BE CAUSED BY FAULTY PUMPS, BUT FROM THE TIPM. THIS IS OBVIOUSLY NOT THE FIRST TIME HE HAS HEARD OF THIS ISSUE. I THEN DID SOME RESEARCH ON THE WEB AND FOUND THIS TO BE A PRETTY PREVALENT ISSUE AMONGST OWNERS OF THIS YEAR, MAKE, AND MODEL. WHEN I CALLED HIM BACK TO SEE IF THE BACKORDER ISSUES WERE TRUE, HE TOLD ME IT WOULD TAKE AROUND THREE WEEKS TO GET THE PART. I IMMEDIATELY ASKED FOR THE JEEP CORPORATE NUMBER, CALLED THEM, AND BEGAN TO SPEAK TO A GUY ABOUT IT THERE. HE TOLD ME THAT THE PRODUCTION RATE WAS ONE PER 7 DAYS... AND THAT COUPLED WITH THERE ARE TONS OF THESE CASES OUT THERE IS WHY IT WAS GOING TO TAKE A WHILE TO GET THE PART. HE WENT ON TO TELL ME THAT SOUNDS CRAZY, BUT ITS JUST HOW FAST, (OR SLOW) THEY ARE PRODUCING THEM. I ASKED IF THE NEW PRODUCT WAS A REPLICA OF THE ORIGINAL AND HE SAID THIS IS A SOLUTION FOR THE PREVIOUS ONE AND WOULD FIX THE PROBLEM, NOT JUST A BANDAID. HE ADVISED ME TO HAVE IT FIXED AND HOPE THE RECALL COMES AND I WOULD BE ELIGIBLE FOR A REIMBURSEMENT. WITH THE PRICE OF THIS FIX BEING SO HIGH AND THE AMOUNT OF PEOPLE AFFECTED, THIS HAS TO BE RECALLED. PLEASE HAVE ANYONE HAVING THIS ISSUE FILE A COMPLAINT HERE. THIS CUSTOMER SERVICE REP TOLD ME THERE JUST HASN'T BEEN ENOUGH FORMAL COMPLAINTS ABOUT IT TO VALIDATE A RECALL.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546927October 6, 2013
SUSPENSION
THE 1ST TIME THIS HAPPENED WAS ABOUT A YEAR AGO THEN NOW AT 25K MILES CLUNKING SOUND FROM REAR END THE DEALER IS REPLACING THE SHOCKS AND SHOCK MOUNTS FOR THE 2ND TIME.. NO REASON WHY BUT I AM NOW OUT OF WARRANTY AM I GOING HAVE TO PAY FOR THIS WHEN IT HAPPENS AGAIN THIS IS A SAFETY ISSUE!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546828October 5, 2013
ELECTRICAL SYSTEM
VEHICLE WILL NOT START. APPARENTLY ALL OF THE 2011 SUV JEEP GRAND CHEROKEES HAVE THE ISSUE WITH THE TIPM. THE PART WILL COST ME OVER A THOUSAND DOLLARS TO REPAIR AND THE PART IS ON BACKORDER. IN THE MEANTIME, I HAVE NO TRANSPORTATION TO GET TO WORK. I HAVE BAD KNEES AND A BAD BACK AND CANNOT CONTINUE TAKING THE BUS. I AM A TEACHER AND HAVE BEEN LATE GETTING TO SCHOOL FOR THE PAST 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546829October 5, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
RECENTLY HAVING ISSUES WHILE TRYING TO START MY 2011 JEEP GC. THE ENGINE WILL TURN OVER BUT WILL NOT START THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT COMES ON. THIS HAS BEEN HAPPENING INTERMITTENTLY AND BECOMING MORE FREQUENT. IN DOING RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH THIS MODEL AND THE REPLACEMENT PART IS NOT ONLY COSTLY, BUT ON BO FOR A UNDISCLOSED TIME FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546633October 3, 2013
ELECTRICAL SYSTEM, ENGINE
THE REMOTE START ON THE JEEP STARTS BUT DOES NOT RUN. I WAS TOLD THE TIPM WAS BAD IN IT AND CUTS OFF FUEL TO THE JEEP AND ALSO CAUSES THE AR BAGS NOT TO WORK, ALSO CONTROLS ALOT OF OTHER ELECTRICAL PARTS ON THE JEEP. I FEEL JEEP SHOULD HAVE ALREADY HAD A RECALL ON THIS PART AS THEY KNOW THERE ARE NUMEROUS PROBLEMS ANAD THEY ARE PUTTING PEOPLE IN DANGER WHILE DRIVING. I UNDERTAND THERE ARE SO MANY BAD THEY ARE ON BACK ORDER FOR "SEVERAL MONTHS". THIS IS NOT FAIR TO THE CONSUMER TO BE PLACED IN THIS KIND OF DANGER, NOR NOT BE ABLE TO GET THE PART FOR OVER SEVERAL MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546394October 1, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THERE SEEMS TO BE THOUSANDS OF CASES ON THE INTERNET LIKE MINE. THE CAR WON'T START WHEN COLD. TO GET IT TO START, YOU HAVE TO TRY AND TRY PUSHING THE STARTER BUTTON. EVENTUALLY, IT WILL START AFTER 10-25 TIMES. I'M TOLD THIS IS CAUSED BY A DEFECTIVE TIPM (COMPUTER). I'M TOLD THAT EVENTUALLY THE CAR WON'T START AT ALL. I SEE THIS AS A SAFETY ISSUE, AS IF YOU CAN'T GET YOUR CAR STARTED YOU CAN GET INTO A LOT OF TROUBLE IF YOU ARE IN HARM'S WAY. THERE ARE THOUSANDS OF ISSUES LIKE THIS. THE REPLACEMENT PART IS NOT EVEN AVAILABLE. CHRYSLER TOLD ME IT WOULD TAKE 3 WEEKS TO EVEN GET THE REPLACEMENT COMPUTER. THAT MEANS THAT THE CAR IS ESSENTIALLY NOT USABLE FOR AT A MINIMUM 3 WEEKS. THIS CAR NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546200September 30, 2013
ELECTRICAL SYSTEM
2011 JEEP GRAND CHEROKEE. I HAVE BEEN WAITING SINCE JULY FOR TIPM REPLACEMENT . (WENT OUT @ 17,000 MILES) VEHICLE DIFFICULT TO START. WAS TOLD BY DEALERSHIP TO KEEP TRYING TO DRIVE UNTIL THE PART BECAME AVAILABLE. HOWEVER, DURING THIS TIME THE VEHICLE STARTED STALLING IN TRAFFIC AND WHILE DRIVING, MAKING THIS A VERY UNSAFE SITUATION! CAR IS PARKED NOW AND DEALER ESTIMATES 4-6 WKS UNTIL TIPM WILL BECOME AVAILABLE DUE TO BACKORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545663September 27, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X2. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT NOTIFIED THE DEALER AND WAS ADVISED TO ALLOW THE VEHICLE TO DIE. THE ENGINE DIED AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS HAVING A TIPM MODULE MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PART REPLACED. THE DEALER STATED THAT THE PART NEEDED TO COMPLETE THE REPAIRS WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 18,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545452September 26, 2013
ENGINE
THE VEHICLE STALLED WHILE DRIVING ON NY HIGHWAY GOING APPROXIMATELY 45 MPH. I PANICKED SINCE I HAD MY KIDS IN THE VEHICLE. BUT THE WORST THING IS THAT IT TOOK ME AROUND 30 MINUTES TO START THE VEHICLE AFTER THE FACT. WE WERE STUCK IN THE MIDDLE OF THE HIGHWAY BLOCKING TRAFFIC. EVER SINCE THEN, I HAVE BEEN HAVING ISSUES WITH STARTING ENGINE. IT WILL TAKE ME ABOUT 15-30 MINUTES TO START THIS, TOOK THE VEHICLE TO A DEALERSHIP AND I WAS ADVISED THAT THE BATTERY WAS BAD. WE HAVE OWNED OTHER BRANDS BUT, THIS IS MERE 3 YEAR OLD VEHICLE! REPLACED THE BATTERY BUT, WAS HAVING SAME ISSUES FOR ABOUT A MONTH. I WAS HOPING IT WILL GO AWAY UNTIL A COUPLE OF DAYS AGO I WAS UNSUCCESSFUL IN STARTING THE ENGINE! I HAD TO MISS WORK AND HAVE THE VEHICLE TOWED TO A DEALERSHIP. AS SOON AS I DESCRIBED THE ISSUES, A SERVICE MANAGER TOLD ME THAT ITS "TIPM" AND THEY ARE BACK ORDERED FOR 5-6 WEEKS. I JUST CAN NOT AFFORD TO COMMUTE WITHOUT A VEHICLE AND CERTAINLY DO NOT WANT REPEAT WITH MY FAMILY IN THE VEHICLE. I AM STILL WAITING TO HEAR BACK FROM THE DEALERSHIP. DID CHRYSLER RECALL 2011 GRAND CHEROKEE 4X4? I HAVE 6 MORE MONTHS UNTIL THE LEASE ENDS AND DON'T KNOW WHAT TO DO. I CERTAINLY WOULDN'T WANT TO PAY FOR ANYTHING ON THE VEHICLE SINCE THIS IS MANUFACTURER'S PROBLEMS. PLEASE ADVISE *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545350September 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE DEPRESSED THE START BUTTON, BUT THE VEHICLE FAILED TO START. HE HAD TO DEPRESS THE BUTTON SEVERAL TIMES BEFORE IT WOULD RESPOND. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE TOTAL INTEGRATED POWER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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