Jeep Grand Cherokee Complaints (2002)

1,476 consumer complaints on file.

#8005373March 12, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CONSUMER RECEIVED A RECALL LETTER FOR FUEL EMMISION CONTROL CANISTER ON JAN 10TH, 2002. CONSUMER CALLED ON MAR 11TH, 2002, AND PARTS STILL WERE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759269March 12, 2002
TIRES
VEHICLE CERTIFICATION LABEL LISTS 17" X 7.5" WHEEL RIMS & TIRES AS MINIMUM SIZE. VEHICLE FACTORY EQUIPPED WITH 16" X 7" WHEEL RIMS & TIRES. OWNERS MANUAL SAYS "WARNING! NEVER USE A TIRE SMALLER THAN THE MINIMUM TIRE SIZE LISTED...." MANUFACTURER REFUSES TO ADVISE AS TO CORRECT GVWR, TIRE PRESSURE FOR TIRES AS EQUIPED, OR TO SUPPLY CORRECT LABEL OR WHEELS & TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005165March 7, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NHTSA RECALL ID 02-V-032-000/MANUFACTURER'S RECALL A10. CONSUMER RECEIVED RECALL NOTICE IN THE BEGINNING OF JANUARY 2002, AND PARTS WERE STILL NOT AVAILABLE.*AK CONSUMER STATES THAT IT TOOK 2 MONTHS TO GET THE PARTS TO FIX THE RECALL PROBLEM, DURING THAT TIME, GAS SPLASHED EVERY TIME HE FILLED THE TANK. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004734February 28, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CONSUMER WAS SENT A RECALL NOTICE 01V348000 AT BEGINNING OF THE YEAR. CONSUMER HAS BEEN TO SEVERAL DEALERSHIPS AND HAS NOT HAD VEHICLE SERVICED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564470February 27, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE CONSUMER RECIEVED RECALL NOTICE 02V-032, THE CONSUMER ATTEMPTED TO HAVE THE RECALL COMPLETED BUT WAS TOLD THERE WERE NO PARTS AVAILABLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004684February 27, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 52 MPH AN ACCIDENT OCCURRED. UPON IMPACT, FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES TO DRIVER AND PASSENGER. *AK CHRYSLER HAS INSPECTED THE VEHICLE AND STATED THAT THERE WERE NO MANUFACTURE'S REPONSIBILITY, THEY REFUSE TO DO ANYTHING FURTHER. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8004503February 25, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
NHTSA RECALL 01V374000/ MANUFACTURER'S RECALL A06. GOT RECALL NOTICE,CALLED DEALER TO MAKE AN APPOINTMENT. DEALER STATED HAD TO ORDER PARTS. WHEN CONSUMER WENT TO DEALER,DEALER STATED PARTS WERE ON BACKORDER. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004506February 25, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NHTSA RECALL 02V032000/ MANUFACTURER'S RECALL A10. GOT RECALL NOTICE,CALLED DEALER TO MAKE AN APPOINTMENT. DEALER STATED HAD TO ORDER PARTS. WHEN CONSUMER WENT TO DEALER,DEALER STATED PARTS WERE ON BACKORDER. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758455February 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
STARTED PLACED IN DRIVE GAVE GAS AND IT WENT IN REVERSE, PLACED IN PARK, BACK TO DRIVE AND AGAIN IT WENT BACKWARDS, PLACED IN PARK, BACK TO LOW AND IT WENT AHEAD. THEN PLACED INTO DRIVE AND IT WAS OKAY. REPORTED TO MANUFACTURER AND DEALER, CHECKED SAME AND THEY STATED THAT THEY COULD NOT FIND THE PROBLEM. I WAS TOLD TO KEEP AN EYE ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004252February 20, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
GOT RECALL NOTICE. 01V348000/ MANUFACTURER'S RECALL A02. HAD RECALL DONE, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758278February 15, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PLACED A BRAND NEW 2002 GRAND CHEROKEE IN PARK ONLY TO DISCOVER IT HAD EITHER SLIPPED INTO REVERSE OR I DIDN'T CLEARLY HAVE IT IN PARK. I INFORMED THE DEALER AND THEY SAID THIS WAS NOT A PROBLEM WITH NEW JEEP GRAND CHEROKEES. IT CLEARLY IS STILL A PROBLEM. NO QUESTION IN MY MIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758252February 14, 2002
VEHICLE SPEED CONTROL
VEHICLE ACCELERATED WHILE BRAKING AT RAILROAD CROSSING, CAUSING IT TO MOVE FORWARD HITTING A MOVING TRAIN AT A NINTY DEGREE ANGLE.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#8003399February 1, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MANUFACTURER'S RECALL AO2 CONCERNING REFUEL VAPOR RECURRNG SYSTEM/FUEL FILLER INLET CHECK VALVE INSIDE OF FUEL. RANCHO JEEP 8118 CLARREMONT MESA BLVD SANDIEGO CA 92111 858 560 7100 CONTACT BRUCE. NO PARTS AVAILABLE FOR TWO NONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757432January 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I AM CONCERNED THAT JEEP HAS UNDER ENGINEERED THE BRAKE SYSTEM FOR THIS MODEL OF CAR. I HAVE THREE COLLEAGUES IN MY OFFICE WHO HAVE THE SAME MODEL AND ALL OF THEM HAVE HAD TO HAVE ROTORS RE-SURFACED OR REPLACED MORE THAN ONCE. THEY WARP REPEATEDLY. I HAVE READ CONSUMER GROUPS FORUMS ON THE INTERNET AND IT IS HAPPENING A LOT. THIS IS MY FIRST TIME TO HAVE ALL FOUR ROTORS RESURFACED AS THEY WERE ALL WARPED. I HAVE SPOKEN TO A JEEP SERVICE PERSON AND THEY KNOW OF THE PROBLEM. HOWEVER, JEEP WASHES ITS HANDS OF THE PROBLEM AFTER ONE YEAR OR 12, 000 MILES. THIS IS A DESIGN FAULT OF A VITAL SAFETY COMPONENT AND NEEDS TO BE ADDRESSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754368November 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN DRIVEWAY IN FRONT OF HOUSE. IGNITION WAS OFF. NOBODY WAS IN CAR AT TIME OF INCIDENT. TRANSMISSION SHIFTED FROM 'PARK' TO 'REVERSE' AND VEHICLE ROLLED FORWARD IN DRIVEWAY, JUMPED CURB AND RETAINING WALL, CROSSED STREET, ROLLED DOWN HILL, HIT TREE, ROLLED THROUGH FENCE AND CONTINUED UNTIL IT REACHED BOTTOM OF HILL WHERE IT ROLLED TO A STOP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#753932October 31, 2001
EQUIPMENT:OTHER:LABELS
VEHICLE CERTIFICATION LABEL STATES MINIMUM WHEEL/TIRE SIZE 17 INCHES. VEHICLE DELIVERED EQUIPPED WITH 16 INCH WHEELS AND TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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