Jeep Grand Cherokee Complaints (2002)

1,476 consumer complaints on file.

#8011505June 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARP EVERY 2000 THOUSAND MILES. WHEN APPLYING BRAKES VEHICLE WILL VIBRATE UNCONTROLLABLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009366June 7, 2002
ENGINE AND ENGINE COOLING:ENGINE
A LOUD HIGH PITCHED WHIRRING NOISE IS HEARD, WHENEVER THE ENGINE IS "UNDER LOAD"(EG. WHENEVER STEP ON GAS, WHILE VEHICLE TRAVELING AT (APPX) 60 MPH). JEEP INSISTS THAT THERE IS NOTHING WRONG, BUT A PERSISTENT NOISE OF THIS TYPE THAT IS UNABLE TO BE. *TS *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762797
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011196June 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY AT VARIOUS SPEED. AFTER IT STALLS, BRAKES APPLIED, VEHICLE WILL ROLL BACK. VEHICLE WAS TAKEN TO DEALER TWICE, STATED MANUFACTURER WAS AWARE OF STALLING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761901May 14, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
2 SEPARATE OCCASIONS, AFTER A DRIVE WHEN PUTTING CAR INTO PARK, THE ENGINE RACED OUT OF CONTROL IN REVERSE. LUCKILY THE BRAKES HELD IT FROM SPEEDING IN REVERSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009577May 10, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
CONSUMER RECEIVED RECALL 01 V 374 000. CONSUMER CALLED TO MAKE AN APPOINTMENT . DEALER STATED THAT CONSUMER COULD BRING VEHICLE IN ON APRIL 5TH 2002. DEALER TOLD CONSUMER IN TWO WEEKS BRING VEHICLE IN. CONSUMER WAS UNABLE TO CONTACT DEALER. *AK ON MAY 31,2002 VEHICLE WAS REPAIRED. *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009578May 10, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER RECEIVED RECALL NOTICE 01V374000. CALLED DEALER TO MAKE AN APPOINTMENT FOR RECALL REPAIRS, WAS INFORMED BY DEALER THAT PARTS WERE NOT AVAILABLE. *AK. CONSUMER STATED THE REPAIRS HAVE SINCE BEEN MADE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565469April 29, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER RESPONDED TO A RECALL 01V37 AND WAS TOLD BY THE DEALERSHIP THAT THE FUEL TANK NEEDED TO BE REPLACED AND THE PARTS WOULD BE ORDERED. CONSUMER IS STILL WAITING. THE DEALER INFORMED CONSUMER THAT THEY HAVE NO IDEA WHEN THE PARTS WOULD BE SHIPPED THAT THERE WAS NOTHING THEY COULD DO. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008653April 25, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
AFTER RECALL 01V348000 CONCERNING EVAPORATIVE/CANISTER WAS DONE ON VEHICLE CONSUMER COULD SMELL STRONG GAS FUMES. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565272April 19, 2002
FUEL SYSTEM, GASOLINE
CONSUMER RECEIVED SAFETY RECALL NOTIFICATION RELATING TO THE FUEL FILTER AND RELATED ACCESSORIES NEEDED TO BE RECALLED AND CONTACT LOCAL DEALERSHIP TO CORRECT THE PROBLEM. AFTER SEVERAL ATTEMPTS TO HAVE VEHICLE REPAIRED, DEALERSHIP STATES THAT PART WOULD NOT BE AVAILABLE FOR ANOTHER TWO WEEKS. CONSUMER IS ALSO EXPERIENCING PROBLEMS OBTAINING RENTAL CAR AFTER PURCHASING RENTAL CAR OPTION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760911April 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAS 7500 MILES AND ALREADY HAS WARPED ROTORS. THERE IS A PULSATING FEELING ON THE STEERING WHEEL WHEN BRAKE IS APPLIED. IT IS STILL UNDER WARRANTY BUT CHANCES OF IT RE-OCCURING ARE VERY GOOD BECAUSE OF THE ROTORS THAT CHRYSLER USES. VERY DISAPPOINTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007982April 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT WHILE DRIVING VEHICLE START TO VIBRATE CAUSING THE BRAKE ROTOR TO SNAP. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007866April 17, 2002
FUEL SYSTEM, GASOLINE
RECEIVED 2 RECALL NOTICES #02V032000 & 01V374000 FOR FUEL REPAIRS. HAD CONTACTED THE DEALERSHIP & INFORMED NO PARTS AVAILABLE FOR THIS REPAIR. WOULD NOTIFY WHEN PARTS ARE AVAILABLE. HAS BEEN 3 MONTHS. NLM *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564975April 5, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER RECEIVED SAFETY RECALL NOTIFICATION RELATING TO THE FUEL LINES AND FITTINGS. RECALL COMPONENT REPAIRS CANNOT BE DONE DUE TO LACK OF PARTS. CONSUMER IS UPSET THAT HE CANNOT FILL TANK WITHOUT THE FUEL GUSHING OUT ALL OVER THE SIDE OF THE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760314April 5, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
STARTED VEHICLE AND IT WOULD NOT MOVE, PUT BACK INTO PARK, THEN INTO REVERSE AND IT STILL WOULD NOT MOVE, PUT INTO PARK, COULD NOT GET IT OUT OF PARK, SHUT VEHICLE OFF AND STARTED PUT BACK IN REVERSE ANDIT WAS OKAY, CONTACTED DEALER, DEALER CALLED ME BACK, STATED JEEP WOULD REPLACE THE TRANSMISSION. THIS IS WHERE WE STAND NOW. *AKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006099March 21, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
RECEIVED RECALL NOTICE 02V032000/ MANUFACTURER'S RECALL 10. DEALER CHECKED VEHICLE, BUT TOLD CONSUMER DID NOT HAVE PARTS, AND DIDN'TKNOW WHEN PARTS WILL BE IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759562March 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
BACKED OUT OF PARKING PLACE, PUT IT IN DRIVE AND IT WOULD NOT MOVE, SHUT VEHICLE OFF STARTED ,PUT BACK INTO DRIVE AND IT WAS OKAY. VEHICLE WAS REPORTED BEFORE TO YOUR OFFICE LAST MONTH WITH TRANSMISSIION PROBLEMS. THIS TIME CONTACTED MANUFACTURER . DEALER HAD IT FIVE DAYS COULD FIND NOTHING WRONG, HE STATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005777March 15, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER HAD RECEIVED RECALL 02V032000 FOR FUEL TANK ASSEMBLY, DEALERSHIP HAD NO PARTS AVAILABLE. FIELDS JEEP, ADDRESS 670 FRONTATE ROAD STE 847 446 5100 DONNA REPLACED PART OF FUEL ASSEMBLY.*AK DEALER STATED ON SEVERAL OCCASIONS THAT CONSUMER WOULD BE INFORMED WHEN PARTS WERE IN, HOWEVER, CONSUMER HAS NEVER RECEIVED NOTIFICATION TO THIS DATE, CONSUMER RECEIVED ANOTHER RECALL NOTICE, BUT RECALL REPAIRS WERE NEVER PERFORMED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005663March 14, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL 02 V 032 000/FMVSS 301/ORVR: DEALER: DELUCA CHRYSLER PLYMOUTH JEEP INC; BEDFORD, OH; PHONE# 440/232-0880 WAS UNABLE TO HONOR RECALL DUE TO NO PARTS BEING AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005625March 13, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
NHTSA RECALL 02 V 032 000 / MANUFACTURER'S RECALL A10/FMVSS 301/ORVR: CONSUMER UNABLE TO GET DEALER: JIM RIEHL'S CHRYSLER, JEEP; WARREN, MI; PHONE# 580/979-8700)TO HONOR RECALL DUE TO NO PARTS AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005575March 13, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NHTSA RECALL 02-V-032-000/ MANUFACTURER'S RECALL A10. VEHICLE WAS TAKEN FOR RECALL REPAIRS, AND PARTS WERE NOT AVAILABLE. THERE WAS A CONCERN OF HOW LONG THE WAIT WOULD BE TO GET THE NECESSARY PARTS, COULD IGNITE A FIRE .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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