Jeep Grand Cherokee Complaints (2002)

1,476 consumer complaints on file.

#8018047September 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AND APPLYING BRAKES, STEERING WHEEL WOULD VIBRATE. DEALERSHIP REPLACED FRONT ROTORS AND PADS DUE TO ROTORS WARPING. *AK JLG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766753September 5, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NEEDS TOTAL REMAKE OF TRANSMISSION AT 3500 MILES 3 MOS OLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017147August 26, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER IS BLOWING OUT OF DEFROSTER DUCKS ONTO WINDSHIELD. THIS CAUSES WATER TO BUILD UP ON WINDSHIELD, OBSTRUCTING DRIVER'S VIEW. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017127August 23, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
IN HOT WEATHER AIR CONDITIONER IS ON AND IT BLOWS OUT WATER ONTO THE WINDSHIELD.THIS IS VERY DISTRACTING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016508August 16, 2002
ELECTRICAL SYSTEM
BOTH DRIVER AND PASSENGNER GET A STATIC SHOCK UPON EXITING VEHICLE. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016286August 14, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 30 MPH VEHICLE HIT SUBWAY PULLER HEAD-ON AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016288August 14, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 30 MPH HIT SUBWAY PULLER HEAD-ON AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016292August 14, 2002
FUEL SYSTEM, GASOLINE:STORAGE
02 V 032 000/FMVSS 301/ORVR: DEALER, DELUCAS CHRYSLER PLYMOUTH JEEP IN BEDFORD, OH. PHONE# 440/232-0880 WAS UNABLE TO HONOR RECALL BECAUSE NO PARTS AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016307August 14, 2002
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING AT 45 MPH, VEHICLE STARTED TO LOSE POWER. CONSUMER COASTED TO A STOP. THERE WAS AN ORANGE GAUGE LIGHT THAT CAME ON. JEEP TOWED VEHICLE TO DEALER, AND THEY STATED IT WAS AN IGNITION COIL PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014844July 26, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING UP A HILL AND AND WITH NO WARNING VEHICLE WILL SHIFT GEARS AND VEHICLE WILL START TO ACCELERATE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764448July 19, 2002
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
THE BRAKE LIGHT CAME ON AND THEY SAID IT WAS A SENSOR. WHEN I WENT TO GET IT REPLACED THE BRAKE LIGHT STILL WAS ON. MY SERVICE ADVISOR ADVISED ME THAT HIS TECHNICIAN WAS ON THE PHONE WITH "STAR" TRYING TO FIND OUT WHAT IS THE PROBLEM. I WAS TOLD IT COULD BE THE BODY COMPUTE, BUT THEY WANT KNOW FOR SURE UNITL A WEEK OR SO. THIS WAS ON 07/16/02.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566690July 17, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER RECEIVED RECALL NOTICE 01V348000 RELATING TO THE VAPOR CANISTER VENT HOSE AND FUEL FILLER NLET CHECK VALVE. HOWEVER, CONSUMER IS HAVING SCHEDULING PROBLEMS WITH DEALERSHIP DUE TO PARTS THAT ARE NOT IN STOCK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566283June 27, 2002
FUEL SYSTEM, GASOLINE
CONSUMER RECEIVED RECALL B06, REGARDING THE DEBRIS SHIELD FOR THE ENGINE INTAKE MANIFOLD. THIS IS THE SECOND NOTICE RECEIVED ON AN UNRELATED ISSUE; CONSUMER BELIEVES THE FIRST ONE CONCERNED SOMETHING TO DO WITH THE FILLER NECK ON THE FUEL TANK. HOWEVER THE DEALER IS UNRESPONSIVE. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012705June 26, 2002
AIR BAGS:FRONTAL
VEHICLE REARENDED ANOTHER AT 55 MPH AND UPON IMPACT, NEITHER AIRBAG DEPLOYED. DAMAGE TO VEHICLE WAS 6083 DOLLARS. DEALER STATED AIRBAGS WORKED AS DESIGNED.*AK CONSUMER LISTED THAT THERE WERE 5 INJURIES. *TT
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#8012591June 25, 2002
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE CHECK LIGHT COMES ON, AND VEHICLE WILL LOSE ALL POWER. CONTACTED DEALER. THEY REPLACED MANY PARTS, BUT COULD NOT SOLVE PROBLEM. PROBLEM KEPT REOCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012619June 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES ON A DOWN HILL POSITION IT CAUSES VEHICLE TO SEVERELY VIBRATE UNCONTROLLABLE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763292June 20, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
4-11-02 WHILE ATTEMPTING TO STOP FOR LEFT TURNING VEHICLE , CAR ACCELERATED WHILE BRAKE APPLIED, NECCESSITATING DRIVER TO RUN ONTO SHOULDER TO AVOID COLLISION WITH LEFT TURNING VEHICLE.5-01-02 WHILE STOPPING TO ENTER ROADWAY FROM PARKINGLOT CAR ACCERERATED WHILE BRAKE APPLIED, CAUSING CAR TO MOVE INTO ONCOMING TRAFFIC. 6-6-02 WHILE GOING THROUGH DRIVE-THRU AT MCDONALD'S, CAR ACCELERATED WHILE BRAKE APPLIED, STOPPING WITHIN INCHES OF PRECEDING VEHICLE. 5-1-02 ADAM'S INSTALLED CO-PILOT. 6-6-02 CO-PILOT ACTIVATED AND CAR TAKEN IN FOR 3RD TIME. AGAIN TOLD COULD NOT FIND ANYTHING. REQUESTED CALL FROM CHRYSLER REP. STEVE GRIMWOOD PHONED ON 6-13-02 SAID CANNOT DUPLICATE WHAT WAS REPORTED WRONG WITH VEHICLE, SO CANNOT REPAIR. HAVE SEEN ATTY. SINCE, BUT DO NOT WANT TO DRAG THIS OUT AND AM AFRAID OF VEHICLE HARMING SOMEONE. PLEASE ADVISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011865June 14, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
CONSUMER NOTICED FLUID UNDERNEATH VEHICLE. DEALER DETERMINED THAT TRANSMISSION WAS LEAKING. VEHICLE WAS TAKEN TO DEALER 4 TIMES, SEALS WERE REPLACED, BUT TRANSMISSION STILL LEAKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011701June 13, 2002
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING LOST CONTROL OF VEHICLE AND HIT ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK CONSUMER ALSO STATES THAT THE ABS FAILED, THREE PEOPLE WERE INJURED IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#763007June 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PRIOR TO THE ACCIDENT I HAD NOTICED ON A COUPLE OF OCCASIONS THAT WHEN I TRIED TO PARK AT A SLOW SPEED, PRESSED THE BRAKE, THE CAR CONTINUED TO MOVE FORWARD. I TOOK MY FOOT OFF THE BRAKE AND REAPPLIED IT, WHICH STOPPED THE FORWARD MOVEMENT. THEN I WAS ABLE TO PARK THE CAR WITHOUT INCIDENT. ON THE DAY OF THE ACCIDENT (5/22/02), I NOTICED A CAR 40-50 YARDS IN FRONT OF ME HALF WAY INTO A RIGHT TURN. I APPLIED THE BRAKES AND THE CAR SLOWED DOWN AND WITHIN 10-15 YARDS OF THE VEHICLE IN FRONT OF ME, I REALIZED THAT THE CAR WAS MOVING FORWARD EVEN THOUGH MY FOOT WAS ON THE BRAKE. IN ORDER TO AVOID HITTING THE OTHER CAR FLUSH FROM THE REAR, I SWERVED THE JEEP TO THE LEFT AND STRUCH HIS LEFT REAR LIGHT A GLANCING BLOW. AT THAT POINT I STOPPED THE CAR BY REAPPLYING MY FOOT TO THE BRAKE. I WAS TRAVELING APPROXIMATELY 5 MPH. I TOOK THE CAR IN TO BUERGE CHRYSLER JEEP, THE BRAKES SYSTEM WAS EXAMINED BY MY SERVICE MAN WHO AGREED WITH ME THAT THE BRAKE PEDAL IS VERY SOFT AND WENT ALL THE WAY TO THE FLOOR. I ASKED HIM TO SEE IF THE BRAKE FLUID WAS LOW. HE SAID THAT CHRYSLER WOULD BRING IN AN INDEPENDANT INVESTIGATOR. ON WED. 5/29/02, I RECEIVED A CALL FROM THE INVESTIGATOR WHO SAID THAT HIS REPORT WOULD BE SUBMITTED IN 10 DAYS. I WAS TOLD THAT THE SPECIAL INVESTIGATOR SAID THE CAR COULD BE RELEASED TO ME AND THAT, IN FACT, THERE WERE NO PROBLEMS THAT HE COULD FIND. I ASKED THE SERVICE MANAGER TO REEXAMINE THE CAR AND DRIVE WITH ME, AND HE SAID THAT THE BIGGEST PROBLEM IN THESE SITUATIONS WERE A DEFECT IS INTERMITTANT AND IS NOT ALWAYS OBVIOUS. ONE OTHER INCIDENT OCCURRED WHEN I DEPRESSED THE BRAKE, IT MADE AN UNUSUAL WOOSHING SOUND WHICH I HAD NOT HEARD BEFORE AND THE BRAKE PEDAL DEPRESSED TO THE FLOOR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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