Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#866494August 1, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND VEHICLE JUST SHUT OFF. NO BRAKES OR STEERING. ALSO, ALL ELECTRICAL POWER WAS GONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866448July 31, 2000
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED PROBLEM WITH SURGING DURING OPERATION OF AIR CONDITIONING. DEALER NOTIFIED, AND INFORMED CONSUMRT THAT MANUFACTURER WAS AWARE OF PROBLEM AND STILL WAS UNABLE TO FIND A SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865665July 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE WARPING OF BRAKE ROTORS. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865066July 10, 2000
VEHICLE SPEED CONTROL
WHILE BRAKE PEDAL WAS DEPRESS TO THE FLOORBOARD VEHICLE ACCELERATED AND RAN INTO A HOUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#725143July 8, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724922July 4, 2000
POWER TRAIN:AXLE ASSEMBLY
THIS HAS BEEN AN ONGOING PROBLEM, THE REAR AXLE HAS A WHINING NOISE AT ALL SPEEDS BUT REALLY LOUD AT 50 TO 60 MPH. I'VE HAD THE DEALER WORK ON IT SIX TIMES THE ZONE MECHANIC ASSISTED THE LAST TWO TIMES AND THEN THEY WENT INTO THE FROUNT END, THERE WAS NOTHING WRONG WITH THE FROUNT AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864256June 26, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
FUEL WAS LEAKING FROM TAIL PIPE, AND FUMES ENTERED THE PASSENGER'S COMPARTMENT. DEALER REPLACED FUEL INJECTOR AND POWER CONTROL MODULE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863967June 21, 2000
VEHICLE SPEED CONTROL
WHILE BACKING OUT WITH FOOT ON BRAKES VEHICLE TOOK OFF AND WENT INTO A POLE. THIS HAS HAPPENED 4 TIMES. CONSUMER FELT LIKE A SURGE OF POWER, AND IT GOT WORSE EVERY TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#552713June 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT END OF THE VEHICLE SHIMMIED WHEN THE BRAKES ARE APPLIED DUE TO WARPED ROTORS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723804June 9, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
ON MY 2000 JEEP GRAND CHEROKEE LAREDO, STEERING HAS TO CONSTANTLY BE CORRECTED. THE VEHICLE WILL "WANDER" INTO ANOTHER LANE UNLESS YOU CONSTANTLY CORRECT THE STEERING. THE STEERING FEELS VERY DISCONNECTED. DEALER SAYS THAT THIS IS JUST THE WAY THE STEERING WORKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552510June 6, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE WAS STRUCK IN THE FRONT FENDER ON THE DRIVER'S SIDE, THE INTERIOR OF THE VEHICLE WAS FLOODED WITH GAS AND SOAKED CLOTHING IN THE REAR CARGO AREA AND THE BACK SEAT WHEN THE VEHICLE FLIPPED OVER DURING ACCIDENT EVEN THOUGH THE GAS CAP WAS INTACT POSSIBLE FUEL TANK FAILURE. YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#723668June 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHRYSLER DOES NOT WANT TO TAKE RESPONSIBILTY FOR PROBLEM OR ADMIT THAT THERE IS A PROBLEM. NO SAFETY DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862694May 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH ENGINE STALLING WHILE TRAVELING AT ANY GIVEN SPEED. VEHICLE BEEN IN / OUT OF DEALER'S SHOP ON THREE OCCASIONS, AND PROBLEM IS REOCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862302May 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCINGPROBLEM WITH LACK OF ACCELERATION AND STALLING( 4.7 V8 ENGINE). VEHICLE WOULD NOT ACCELERATE MORE THEN 20 MPH. VEHICLE BEEN IN /OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL GOES UNRESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722594May 12, 2000
UNKNOWN OR OTHER
REPORTED BY INSURANCE COMPANY FOR JANE T EPSTEIN (AMEX ASSURANCE, CLAIMS ADJUSTER - KENDA GERBERS PH# 800.872.5246 X5575). PLEASE CONTACT JANE DIRECTLY FOR ANY MISSING/QUESTIONABLE INFO. SHE CAN BE REACHED AT LISTED PH#S AFTER 05.14.00. SHE HAS CONTACTED LOCAL CHRYSLER DEALERSHIP BUT HAS NOT RECEIVED ANY RESPONSE. DEFECT CAUSED DAMAGE TO VEHICLE ($7516.17) AND HER RESIDENCE GARAGE. THANK YOU FOR YOUR TIME - KENDA L GERBERS, AMEX ASSURANCE CLAIMS ADJUSTER. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#722505May 10, 2000
VEHICLE SPEED CONTROL
CAR WAS IN REVERSE AND LURCHED FORWARD. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#722456May 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, ENGINE STOPS AND LOCKS THE STEERING WHEEL RESULTING NO CONTROL ON THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721983April 26, 2000
AIR BAGS
CLOCK SPRING ASSEMBLY IS MOUNTED BETWEEN STEERING COLUMN AND STEERING WHEEL TO PROVIDE THE ELECTRICAL CONNECTION BETWEEN THE STEERING COLUMN AND STEERING WHEEL FOR STEERING WHEEL MOUNTED SWITCHES AND THE AIRBAG. TOOK THE VEHICLE TO THE DEALER WHERE PURCHASED TO HAVE A SCRAPING NOISE WITHIN THE STEERING COLUMN FIXED THAT HAS EXISTED SINCE THE VEHICLE WAS PURCHASED NEW. DEALER INFORMED ME THAT THE CLOCKSPRING MECHANISM NEEDED TO BE REPLACED AS IT WAS BROKEN. CLOCK SPRING PROVIDES ELECTRICAL INTERCONNECTION TO THE HORN (WHICH WORKS FINE), THE CRUISE CONTROL SWITCHES (WHICH WORK FINE), STEREO CONTROLS (WHICH WORK FINE) AND THE AIRBAG. THREE OF THE FOUR SYSTEMS WORKED PROPERLY AS VERIFIED THROUGH DAILY USE WHILE DRIVING. THE ONLY SYSTEM THAT CANNOT BE TESTED BY THE DRIVER IS THE AIRBAG SYSTEM. THE COMPUTER FOR THE SRS IS SUPPOSED TO MONITOR ALL SYSTEM COMPONENTS FOR PROPER OPERATION (INCLUDING THE INITIATOR MECHANISM FOR THE DRIVER SIDE AIRBAG) AND PROVIDE A FAILURE NOTIFICATION TO THE DRIVER VIA A FLASHING AIRBAG WARNING LIGHT ON THE INSTRUMENT PANEL. NO INDICATION OF SYSTEM FAILURE WAS EVER PROVIDED BY A FLASHING WARNING LIGHT. DEALER WOULD NOT PROVIDE DETAILS AS TO WHAT PORTION OF THE CLOCKSPRING MECHANISM FAILED, BUT SINCE THREE OF THE FOUR SYSTEMS THAT ARE CONNECTED VIA THE CLOCKSPRING WORKED PROPERLY, I HAVE TO ASSUME THE AIRBAG SYSTEM CONNECTION HAD FAILED. IT IS MY OPINION THAT THIS INCIDENT NEEDS FURTHER INVESTIGATION, SINCE THE OBVIOUS RESULT COULD BE FAILURE OF THE DRIVER SIDE AIRBAG TO DEPLOY AS REQUIRED IN A COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551879April 14, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721243April 10, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS AUTOMOBILE SHUTS OFF THE ENGINE WHILE DRIVING. THERE ARE NO MECHANICAL INDICATORS OF THE PROBLEM. THIS IS THE 3RD TIME THAT THE CAR HAS SIMPLY SHUT OFF WHILE DRIVING. THIS IS A VERY DANGEROUS OCCURRENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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