Jeep Grand Cherokee Complaints (2002)

1,476 consumer complaints on file.

#10004188January 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE IS PUT IN REVERSE GEAR, IT HESITATES BEFORE ENGAGING. THE DEALERSHIP CAN NOT LOCATED THE CAUSE OF THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002807January 16, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 2000 JEEP GRAND CHEROKEE AND MY DOOR LOCKS ARE NOT WORKING PROPERLY. HAS THERE BEEN ANY COMPLAINTS MADE ABOUT THIS OR IS THIS JUST SOMETHING THAT HAPPENED TO ME? WHAT SHOULD I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003944January 15, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE AT ANY SPEED AND APPLIED THE BRAKE, VEHICLE IS SHAKING FRONT AND REAR. DEALER HAS BEEN NOTIFIED AND WILL REPLACE ROTORS, BRAKE PADS, AND CALIPER. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000112December 13, 2002
FUEL SYSTEM, OTHER
FUEL EMISSION CONTROL CANISTER TICKS AND SOUNDS LIKE A LIFTER TICK - GAS MILEAGE IS 11.3 MILES TO THE GALLON. STRONG GAS ODORS CAN BE SMELLED INSIDE THE TRUCK ONCE THE GAS TANK LEVEL REACHES THE 1/2 WAY MARK. DEALERSHIP APOLOGIZES BUT SAYS THERE'S NOTHING THEY CAN DO. THE TRUCK IS 3 MONTHS OLD AND HAS 4400 MILES ON IT. HELP I LOVE MY JEEP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024184December 11, 2002
STEERING
CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL#99V312000 STEERING. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770653December 9, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
IF I ACCELERATE MODERATELY HARD AND RELEASE THE GAS PEDAL. THE PEDAL CONTINUES TO REMAIN DEPRESSED AND THE CAR CONTINUES TO ACCELERATE- ALMOST AS THOUGH THE CRUISE CONTROL'S RESUME FEATURE IS SELECTED, BUT IT ISN'T. THE DEALERSHIP WAS ABLE TO FIND AND DOCUMENT THE PROBLEM ONCE, BUT THEIR REPAIR (REPLACING A LEAKING CRUISE CONTROL SERVO) WAS NOT EFFECTIVE AS THE VEHICLE IS DOING THIS AGAIN. THE PROBLEM IS SPORADIC AND DOES NOT HAPPEN ALL OF THE TIME. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770442December 4, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING AT APPROXIMATELY 70MPH ON EXPRESSWAY, FUEL LINE BECAME DETATCHED CAUSING ENGINE TO FAIL. FUEL LINE FAILED WITHOUT WARNING AND WAS NOT A RESULT OF ANY MECHANICAL DAMAGE. FAILURE OF FUEL LINE RESULTED IN A LARGE FUEL SPILL UNDERNEATH VEHICLE WHICH HAD BEEN DRIVEN FOR PAST 15 HOURS ON A TRIP FROM FLORIDA TO ILLINOIS. WE HAD A CONCERN THAT FUEL SPILL COULD HAVE IGNITED FROM HEATED COMPONENTS OF THE VEHICLE'S UNDERCARRIAGE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023526December 2, 2002
VEHICLE SPEED CONTROL
WHILE TRAVELING ON THE HIGHWAY WITHOUR PRIOR WARNING. THE THOTTLE CABLE BECAME DISCONNECT FROM THE CABLE. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770342December 2, 2002
VEHICLE SPEED CONTROL
PUT CAR IN REVERSE TO BACK UP. CAR ACCELERATED AT HIGH SPEED (40-60 MPH) WITHOUT PUTTING FOOT ON ACCELERATOR. UNABLE TO STOP CAR DESPITE BRAKING AND PUTTING CAR INTO PARK. HIT TREES MAILBOX AND HOUSE BEFORE COMING TO A STOP IN A DITCH. CAR INVESTIGATED BY DAIMLER-CHRYSLER NO DEFECT FOUND. DT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#769962November 20, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE VEHICLE HAS BEEN IN THE SHOP, 3 TIMES FOR GRINNING-GROWLING NOISES FROM THE FRONT-END, ROUGH RIDE AND BRAKE PROBLEMS. THE TIRES WAS BALANCED TWICE AND ONE BRAKE CALIPERS WAS REPLACED ON 14 OCT. 2002.(SEVERAL PRIOR VISITS BEFORE FOR BRAKE RELATED NOISES AND VIBRATION IN FRONT FLOOR-PAN OF VEHICLE) I WAS INFORMED THAT JEEP WAS COMING OUT WITH A NEW POWER STEERING GEAR BOX TO RESOLVE THE PROBLEMS WITH THE EXISTING GEAR BOX. TODATE, THIS PROBLEM WITH THE GRINNING-GROWLING-HOWLING NOISES STILL EXIST. NO RESOLUTION WITH SERVICING DEALER. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022669November 13, 2002
CHILD SEAT:HANDLE (INFANT)
CONSUMER STATES, VEHICLE IS MISSING THE CHILD SEAT ANCHOR SYSTEM AND LATCH. DEALER HAS BEEN NOTIFIED. PLEASE SUPPLY DOCUMENT IN YOUR POSSESSION AND PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568079October 30, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE VEHICLE EXPERIENCED THE SYMPTOMS OF RECALL 02V032 WHICH CAUSED IT TO SMEEL OF GAS EVERYTIME THE VEHICLE WAS DRIVEN,THE VEHICLE COULD NOT BE REPAIRED IMMEDIATELY BECAUSE THE DEALER HAD NO PARTS AVAILABLE, THE CONSUMER HAS TO PAY TO RENT A CAR WHILE HIS VEHICLE WAS BEING REPAIRED AND IS REQUESTING REIMBURSEMENT FOR THE RENTAL CAR. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768769October 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CAR VIBRATES WHEN BRAKES APPLIED AT HIGHWAY SPEEDS, IS ALSO CAUSING UNEVEN FEATHERING/WEAR ON FRONT TIRES. I CONTACTED MURPHY MOTOR SERVICE DEPT AND WAS ADVISED THAT CHRYSLER KNOWS THE CALIPER WARP IN THIS MODEL OF CHEROKEE AND BOTH THE CALIPERS AND ROTORS WILL NEED TO BE REPLACED. THERE IS NO RECALL ON THIS AS YET BUT PARTS ARE BACKED ORDERED COUNTRY WIDE 6000 PARTS IN ALL. THIS SHOULD BE A RECALL AND CHRYSLER NEEDS TO GET THIS PART AVAILABE NOW TO AVOID FURTHER DAMAGE OR ACCIDENTS DUE TO THIS FAILURE. I HAVE BEEN READING OTHER COMPLAINTS ON THIS MODEL OF JEEP AND SINCE 1995 THEY HAVE HAD REPEATED BRAKE PROBLEMS WHICH GO UNADDRESSED AND COSTING OWNERS A LOT OF MONEY TO FIX OR GET TO THE PROBLEMS. CHRYSLER OBVIOUSLY IS NOT RESPONDING DELIBERTLY. SOMEONE NEEDS TO INVESTIGATE THE BRAKE PROBLEMS WITH JEEP GRAND CHEROKEE OVER THE PAST 7 YEARS AND FIND OUT WHY THEY CAN NOT BE FIXED ONCE AND FOR ALL. THE CONSUMER IS NOT BEING INFORMED OF THE POTENTIAL BRAKE PROBLEMS AND THUS CAN NOT MAKE AND INFORMED DECISION WHEN PURCHASING A NEW VEHICLE . IN THE END MONEY OUT OF CONSUMERS POCEKTS AND NO PROTECTION FROM FRAUD BY THE MANUFACTURER. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021259October 21, 2002
TIRES:TREAD/BELT
CONSUMER STATES THAT WHILE DRIVING HEARD A LOUD NOISE, PULLED OVER THE FRONT RIGHT PASSENGER SIDE TIRE TREAD SEPARATED. ORGINIAL EQUIPMENT. TS TIRE SIZE 225/75R16 AND DOT#M671EKWR1601. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768257October 8, 2002
SEATS
DRIVERS SEAT BROKE LOOSE FROM MOUNTING AND TILTED BACK ON ONE SIDE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567647September 27, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING A FUEL TANK BLOCKER BRACKET. CONSUMER HAS TAKEN THE VEHICLE TO THE LOCAL DEALERSHIP TO HAVE THE RECALL WORK REPAIRED. THE WORK WAS NOT PERFORMED BECAUSE CONSUMER HAS AN AFTER MARKET TRAILER HITCH ON THE VEHICLE WHICH PREVENTS THEM FROM BEING ABLE TO INSTALL THE BRACKET. THE CHOICES GIVEN TO CONSUMER WAS TO EITHER HAVE THE HITCH REMOVED OR TO LIVE WITH THE PROBLEM. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567592September 24, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER STATES SAFETY RECALL 02V032 REGARDING THE FUEL TANK BLOCKER BRACKET CANNOT BE PERFORMED ON VEHICLE DUE TO THE TYPE OF HITCH INSTALLED ON THE VEHICLE. DEALERSHIP AND MANUFACTURER NOT WILLING TO DO ANYTHING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767473September 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WARPED BRAKE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018309September 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN DRIVING DOWN A HILLSTEERING WHEEL WILL VIBRATE WHEN BRAKES ARE APPLIED.CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018326September 10, 2002
SEATS
MATERIAL ON SEAT CREATES A STATIC CHARGE THAT IS DISCHARGED WHEN CONSUMER TOUCHES OUTSIDE OF VEHICLE, SUCH AS DOOR, FUEL TANK, ETC,. THIS MAY IGNITE A FIRE. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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