Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10402618May 24, 2011
SEATS
DRIVERS SEAT FRAME HAS BROKEN FROM NORMAL USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400539May 11, 2011
SEATS
THE FRONT DRIVER SEAT STARTED SQUEAKING AND THEN IT STOPPED WORKING COMPLETELY....WILL NOT MOVE FORWARD OR BACKWARD.....JUST RECEIVED AN ESTIMATE TO REPAIR THE SEAT.....$1200 (CHRISTIAN BROTHERS AUTOMOTIVE) THIS IS ABSOLUTELY RIDICULOUS....JEEP NEEDS TO HAVE A MANUAL SEAT AVAILABLE FOR REPLACEMENT OF THEIR FLAWED ELECTRONIC SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399542May 9, 2011
VEHICLE SPEED CONTROL
HAD CRUISE CONTROL ON AT 70 MPH IN NORMAL DRIVING CONDITIONS ON THE INTERSTATE (70 MPH SPEED LIMIT). PUT FOOT ON ACCELERATOR TO SPEED UP IN ORDER TO CHANGE TO LEFT LANE AND BETTER CLEAR THE TRAFFIC BEHIND ME. INITIAL ACCELERATOR PUSH YIELDED NO RESPONSE, SO I PUSHED FURTHER DOWN ON THE ACCELERATOR PEDAL. WHEN THE PEDAL REACHED THE FLOOR, ACCELERATION SHOT UP AND I TOOK MY FOOT OFF THE ACCELERATOR. CRUISE CONTROL WAS STILL ENGAGED AND I EXPECTED MY SPEED TO GO BACK TO THE SET CRUISE SPEED OF 70 MPH. I NOTICED THEN THAT THE ACCELERATION CONTINUED TO INCREASE AND I TRIED TO BREAK ONCE ON THE BREAK PEDAL. I GOT NO RESPONSE. I PUSHED HARDER ON THE BREAK AND FELT THE ACCELERATION CONTINUE TO INCREASE AND THEN SMELLED BRAKE HEAT. I PUSHED ON THE CRUISE BUTTON TO TRY TO TURN CRUISE OFF. NO RESPONSE. I FELT THE ACCELERATOR PEDAL WHICH WAS FLAT TO THE FLOOR AND TRIED TAPPING IT TO GET IT TO SPRING BACK UP. NO RESPONSE. THEN I SHIFTED INTO NEUTRAL AND SAW THE ENGINE REV TO THE REDLINE ON THE RPM GAUGE. I TOOK IT BACK INTO DRIVE AND STILL THE ACCELERATION CONTINUED AS I HELD THE BRAKE HARDER AND HARDER. KNOWING I WAS NOT DOING ANYTHING TO FIX THE PROBLEM I CALLED 911 THAT I WAS ACCELERATING OUT OF CONTROL AND I NEEDED THEIR GUIDANCE. THE 911 DISPATCHER TOLD ME TO: (1) PUT THE CAR INTO NEUTRAL AND KEEP IT THERE, (2) START PULLING OVER AS THE CAR SLOWED, (3) ENGAGE THE EMERGENCY BRAKE, (4) PULL THE CAR OVER TO THE SIDE OF THE INTERSTATE, (5) TURN THE IGNITION KEY OFF AND BRAKE TO A STOP. I ASKED THE 911 DISPATCHER TO SEND POLICE WHO CAME AND WAITED WITH ME FOR A TOW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393961April 1, 2011
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT HAD BECOME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE DEFECTIVE SEAT NEEDED TO BE REPLACED BUT THERE WERE NO PARTS AVAILABLE SINCE THE SEAT WAS ON BACKORDER. THE DEALER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE IS 170,000. UPDATED 05/05/11 *LJ UPDATED 05/13/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393971April 1, 2011
VISIBILITY
POWER WINDOWS-FRONT PASSENGER SIDE REGULATOR FAILED ~JULY '09 GETTING BACK IN THE CAR FROM CHURCH PUT THE WINDOW UP HEARD LOUD SNAP AND WINDOW DROPPED, HAD TO STOP WINDOW FROM FALLING INTO DOOR PANEL BY HOLDING IT ALL THE WAY HOME UNTIL WE COULD FIGURE OUT WHAT TO DO-TAPED IT UP. DRIVER SIDE WINDOW STARTED OUT AS A MOTOR FAILING IN JAN '11 AND WHEN I WENT TO GET MY OIL CHANGED ASKED THEM NOT TO PUT WINDOW DOWN BECAUSE OF THAT (DIDN'T WANT IT TO GET STUCK IN DOWN POSITION), WINDOW GOT PUT DOWN AND THAT WAS THE START OF THE END. BY FEB '11 THE WINDOW HAD FAILED NO SNAPS BUT WILL SLIDE DOWN IF NOT HELD UP WITH SOMETHING. NOW BOTH OF MY WINDOWS ARE DONE FOR AND BEING HELD UP WITH TAPE, CAN'T AFFORD DEALERSHIP PRICING TO FIX. PASSENGER WINDOW WENT AT ~85,000 MILES WENT TO DEALERSHIP FOR PRICING TO FIX ~$300/WINDOW + LABOR @ $90/HR DRIVER WINDOW WENT AT ~160,000 MILES HAVE BEEN LOOKING FOR PARTS ONLINE AND IN JUNK YARDS... IF THE WINDOWS ARE NOT PUSHED UP ALL THE WAY AND TAPED SECURELY THEY WILL LEAK FROM THE RAIN OR WIND WILL GET IN AND CAUSE THE TRUCK TO BE UNCONTROLLABLE! I DIDN'T REALIZE THAT THERE WERE SO MANY PROBLEMS WITH THE WINDOWS, THOUGHT IT WAS A FREAK THING APPARENTLY NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390313March 15, 2011
SEATS
FILING A COMMON COMPLAINT RELATED TO A FLAW IN THE MANUFACTURING OF THE JEEP GRAND CHEROKEE FRONT SEATS. MOST OCCUR IN THE 1999-2004 MODELS. THE METAL THAT ATTACHES THE SEAT TO THE FLOOR IS FLIMSY AND HAS BROKEN. IT MAKES THE SEAT WOBBLY AND WILL LEAD TO MY LEGS HITTING THE STEERING WHEEL AND POSSIBLY CAUSE A WRECK. THIS IS A FATAL FLAW FROM JEEP/CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386839March 8, 2011
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SEAT HAD BECOME EXTREMELY WOBBLY AND UNSECURE OVER A COURSE OF TIME. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING A LEFT TURN, THE DRIVER SEAT FRACTURED AND THE CONTACT WAS SHIFTED ONTO THE PASSENGER SIDE OF THE VEHICLE WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381726February 12, 2011
SEATS
2001 JEEP GRAND CHEROKEE LIMITED 10 WAY POWER SEAT - TWICE FAILED. ONCE AT ABOUT 75000 MILES AND AGAIN AT 130000 MILES. DRIVER'S SIDE SEAT FRAME BROKEN ON 2001 GRAND CHEROKEE, CAUSING SUDDEN ABRUPT MOVEMENT OF THE SEAT, AND SHORT TERM LOSS OF VEHICLE CONTROL. FORTUNATELY, WAS ABLE TO REGAIN CONTROL OF VEHICLE WITHOUT ACCIDENT. TO DATE, I HAVE HAD TO PERFORM THE FOLLOWING REPAIRS TO THIS SEAT: 1) WELD LOWER SEAT FRAME TWICE DUE TO METAL FATIGUE FAILURE. POORLY DESIGNED; TOO THIN STOCK. 2) WELD THE SEAT BACK FRAME WHERE IT BROKE DUE TO METAL FATIGUE. AGAIN, TOO THIN MATERIAL. 3) SEAT HEATER SHORTED OUT, CAUSED SMALL BURN AREA ON THE LOWER CUSHION. I REPAIRED SAME. 4) BOTH THE BACK AND BOTTOM SEAT CUSHIONS ARE MADE OF EXPANDED FOAM RUBBER WHICH HAS DETERIORATED AND TORN IN THE SEAT FRAME AREA. THIS POORLY DESIGNED SEAT IS A SERIOUS SAFETY DEFECT, AND THERE SHOULD BE A MANDATORY RECALL. I HAVE HIT SEVERAL WEBSITES RECENTLY AND FOUND LITERALLY HUNDREDS OF COMPLAINTS ON THIS VERY SAME ISSUE. WHY HAS NOT THE SAFETY BOARD REQUIRED A RECALL? DOES SOMEONE HAVE TO DIE BEFORE ACTION IS TAKEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382016February 8, 2011
ENGINE AND ENGINE COOLING
THE HEAD CRACKING ISSUE SEEMS TO BE THE RESULT OF SEVERAL BAD CASTINGS AND I CAN ONLY SPECULATE THAT THE CAST IRON USED IN ONE LARGE BATCH MADE AROUND THE YEAR 2000 MUST HAVE BEEN OF POOR QUALITY. THE AREA BETWEEN THE NO.3 AND 4 EXHAUST PORTS IS THE HOTTEST PART OF THE HEAD AND IS SUBJECTED TO THE LARGEST TEMPERATURE FLUCTUATIONS, MAKING THAT THE AREA MOST PRONE TO CRACK. THE FIRST SIGN OF A PROBLEM IS UNEXPLAINED LOSS OF COOLANT. IF THERE ARE NO EXTERNAL COOLANT LEAKS, REMOVE THE OIL FILLER CAP AND LOOK BETWEEN THE VALVE SPRINGS OF THE NO.3 AND 4 CYLINDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376242January 11, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE ENGINE COOLING FAN BLADE SEPARATED AND BROKE INTO PIECES. THE VEHICLE WAS TAKEN TO A MECHANIC TO REPAIR THE RADIATOR AND HE FOUND THE FAILURE IN THE COOLING FAN. THE DEALER WAS CONTACTED AND INFORMED HER OF RECALL NHTSA CAMPAIGN ID NUMBER: 06V199000, ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN BUT HER VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER THAT RECALLS ARE VIN SPECIFIC AND SHE SHOULD CONTACT NHTSA FOR THE REASON. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374049January 4, 2011
SEATS
ON MY 2001 JEEP GRAND CHEROKEE LIMITED'S DRIVER SIDE FRONT SEAT, THERE ARE TWO METAL PIECES THAT LIFT THE SEAT UP IN THE BACK. THESE TWO PIECES HAVE SNAPPED OFF ON ME WHILE DRIVING DOWN THE ROAD CAUSING ME TO ALMOST WRECK MY CAR. THIS NOT BEING BAD ENOUGH, THE BACK REST PART OF THE SEAT TWISTS TO THE RIGHT CAUSING ME TO HAVE TO SIT AT AN ANGLE AND MAKING FOR A VERY AWKWARD RIDE. THESE THINGS ARE NOT RANDOM THINGS, THEY ARE HAPPENING ALOT WITH PEOPLE WHO OWN THESE JEEPS AND I BELIEVE THAT CHRYSLER SHOULD DO SOMETHING ABOUT IT BEFORE ALOT OF PEOPLE ARE SERIOUSLY HURT OR KILLED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374436January 4, 2011
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2001 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO LEFT FRONT HEATED SEAT BEING INOPERABLE *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372363December 24, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE 99-2004 JEEP GRAND CHEROKEE HAS MAJOR DEFECTS IN THE HEATING/AC SYSTEM AND CHRYSLER IS MAKING CUSTOMERS PAY FOR THERE DEFECT.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371718December 17, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING IN A MALL PARKING LOT LOOKING FOR A PARKING SPACE. I WAS TURNING THE CORNER TO GO DOWN THE NEXT AISLE AND ALL OF A SUDDEN I HAD NO CONTROL OF THE JEEP. AS I TURNED TO THE LEFT TO CONTINUE LOOKING FOR A PARK, THE JEEP WAS SPEEDING OUT OF CONTROL AND I WAS SLAMMING ON THE BRAKE WITH BOTH FEET AND THE JEEP JUST KEPT ACCELERATING! I WAS UNABLE TO STEER AWAY FROM THE VEHICLES I WAS HEADING TOWARDS. AS I WAS HEADING TOWARDS THE FIRST VEHICLE THAT I HIT, I WAS TRYING TO STEER AWAY FROM IT AND THEN THE JEEP TURNED TO THE RIGHT AND KEPT ACCELERATING. I ENDED UP HITTING FOUR OTHER VEHICLES ( 5 VEHICLES TOTAL) AND FINALLY CAME TO A COMPLETE STOP AFTER HITTING THE LAST VEHICLE. THERE IS EXTENSIVE DAMAGE TO MY JEEP AND TO THE OTHER VEHICLES INVOLVED. WE HAVE NOT HAD THE DAMAGE ACCESSED YET, SO WE DO NOT KNOW HOW MUCH THIS WILL COST TO FIX. I BELIEVE MY JEEP IS TOTALED. WE ARE THANKFUL NOBODY WAS INJURED AND THAT I AM OK, JUST SHAKEN UP A LITTLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10369663December 8, 2010
SEATS
FRONT SEAT OF 2001 JEEP GRAND CHEROKEE IS UNSAFE. HEARD FROM NUMEROUS OTHER JEEP DRIVERS THAT THIS IS A PROBLEM WITH THIS MODEL YEAR. DRIVING ALONG AND ALL OF A SUDDEN THE CHAIR BREAKS AND BECOMES UNSTEADY. CAUSING ME TO HAVE TO TRY AND PULL OF THE ROAD. THE CHAIR WILL NOW RECLINE WHEN YOU ACCELERATE AND FLOW FORWARD UPON BREAKING - WHICH HAS ITS IMPACT ON GAS/BREAK PEDALS WHEN APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367933November 27, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE PASSENGER SIDE HEATER DOES NOT BLOW HOT AIR. IT WILL NOT DEFROST THE WINDSHIELD ON THE PASSENGER SIDE AND THEREFORE CAUSES A SAFETY HAZARD BY LIMITING SIGHT OF THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365723November 15, 2010
SEATS
I WAS BACKING UP IN A PARKING LOT. THE DRIVER SIDE SEAT SNAPPED LOSE AND I HIT TWO CEMENT BARACADES. BADLY DENTING MY REAR DOOR. LUCKY THERE WAS NOT A PERSON STANDING THERE, I WAS AT A COLLEGE. THE SEAT HAD BEEN ROCKING A BIT. WHEN I LOOKED AT IT THE SEAT MOUNT THE REAR PIVOT POINT HAD COMPLETELY BROKEN OFF BOTH SIDES. THE MOUNTS HOLDING THE SEAT TO THE MOUNT WERE ALSO BROKEN. THIS SEEM TO HAPPEN A LOT AND I COULD NOT FINE A JUNK YARD REPLACEMENT.. DEALERS WANTED $700-$1200 FOR THE REPAIR. I TOOK THE SEAT OUT AND HAD IT WELDED. I CAN NO LONGER USE THE HORIZONTAL OR VERTICAL SEAT ADJUSTMENT BUT IT TILTS AND GOES BACK AND FORTH. I HAVE NOT TRIED TO FIX THE BACK DOOR YET. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10365485November 12, 2010
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SEAT SUDDENLY BECAME WARM. THE FUSE BEGAN TO MALFUNCTION. THE SEAT WARMER NO LONGER FUNCTIONED AT ALL. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER IN REFERENCE TO RECALL 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365282November 10, 2010
SEATS
OWNER OF 2001 JEEP GR CHEROKEE LAREDO. I WISH TO FILE THIS COMPLAINT ABOUT THE DRIVER'S SEAT. STARTED OUT WITH AN ANNOYING SQUEAK AND SOME POPPING ON ENTRANCE, EXIT, ACCELERATION, AND BRAKING OF VEHICLE. WITHIN 1 MTH OF NOTICING THIS PROBLEM THE FRONT BOLT BROKE AWAY FROM THE SEAT FRAME AND METAL THEN IT WENT TO THE BACK RIGHT BOLT. I HAVE ATTEMPTED TO GET THIS WELDED AND WAS TOLD IT WAS TOO INVOLVED, I TRIED SEARCHING THE JUNK YARDS FOR A USED SEAT AND APPARENTLY THESE SEATS ARE HARD TO COME BY, AND HAVE ALSO SPOKE WITH THE DEALERSHIP IN REGARDS TO GETTING THIS FIXED AND I WAS QUOTED A PRICE BUT TOLD NO GUARANTEE WITH THE REPAIR AND THE PART WAS ON A BACKORDER. TO DATE I HAVE NOT BEEN ABLE TO FIND THE REPLACEMENT OR FIX CAUSING ME NOT TO PASS INSPECTION (WHEN THE INSPECTOR GOT IN TO CHECK SOMETHING ELSE HE WOUND UP IN MY SON'S CAR SEAT.). I HAVE HAD TO PUT WOODEN BLOCKS UNDERNEATH BUT IT STILL ROCKS BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363980November 4, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE LEFT REAR BRAKE LIGHT DOES NOT WORK WHEN THE HEADLIGHTS ARE ON. THERE IS AN ISSUE WITH ONE OF THE CONTACTS IN THE BRAKE LIGHT ASSEMBLY. THIS HAS BEEN AN ONGOING ISSUE AND HAS OCCURRED MULTIPLE TIMES. YOU HAVE TO BEND THE CONTACT BACK OUT SO IT MAKES CONTACT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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