Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#8000854December 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE WILL COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSE UNKNOWN. DEALER REPLACED A SENSOR WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000886December 18, 2001
SUSPENSION:FRONT:SHOCK ABSORBER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:REAR:SHOCK ABSORBER
STEERING COLUMN VIBRATES SEVERLY WHEN ATTEMPTING TO APPLY BRAKES AND TRAVELING AT SPEEDS ABOVE 65 MPH, DEALERSHIP HAS EXAMINED VEHICLE, AND HAS FAILED TO REMEDY PROBLEM BY REPLACING BRAKE PADS AND ROTORS. *AK DEALER RECOMMENDED REPLACING ROTORS, WHICH WERE WARPED, AND ALSO THE BRAKE PADS, CONSUMER REFUSED, ALSO LEFT FRONT AND REAR SHOCK ABSORBERS WERE LEAKING, WHICH WERE REPLACED.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755714December 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EARLY BRAKE ROTOR WARPAGE UNDER NORMAL DRIVING CONDITIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755649December 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
UPON APPLYING THE BRAKES, THE VEHICLE SHAKES EXCESSIVELY, INCLUDING THE STEERING WHEEL. ACCORDING TO THE DEALER MECHANIC'S REPORT, THE PROBLEM IS ATTRIBUTED TO WARPED ROTORS. NUMEROUS OTHER OWNERS OF THE SAME VEHICLE I ENCOUNTERED HAVE EXPERIENCED THE SAME PROBLEM AT MILEAGE BELOW 10,000 MILES. THE PROBLEM IS NOT ATTRIBUTED TO NORMAL WEAR AND TEAR OR DRIVING HABITS AS EXPRESSED BY THE DEALER, BUT RATHER TO DEFECTIVE MANUFACTURED INSTALLED ROTORS. I WAS INFORMED THAT EARLIER VERSIONS ( 1998, 1999) OF THIS VEHICLE WERE RECALLED FOR DEFECTIVE ROTORS. I AM CONCERNED OF THE SAFETY ISSUES INVOLVED DUE TO THE OPERATOR'S INABILITY TO CONTROL THE VEHICLE UPON APPLYING THE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000583December 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS BECAME WARPED/ VIBRATED WHEN PUTTING ON BRAKES. STEERING VIBRATES VERY HARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000589December 11, 2001
VEHICLE SPEED CONTROL
WHEN DRIVING AT LOW SPEED AND STARTING TO BRAKE VEHICLE WOULD LURCH FORWARD. HAD NOT HIT ANYTHING WHEN THIS HAPPENED. HAVE BEEN TO DEALERSHIP AT LEAST 3 TIMES. PROBLEM IS INTERMITTENT. VEHICLE WAS TEST DRIVEN. MECHANIC INDICATED NO PROBLEMS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899924December 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS VIBRATE WHEN APPLYING BRAKES FORM HIGH TO LOW SPEEDS. ROTORS ARE BADLY WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755340December 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROTORS AND PADS ON FRONT DISC BRAKES NEEDED TO BE REPLACED 3 TIMES IN 16,600 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899806December 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING IN RAIN OR ON WET ROADS BRAKES LOCK UP, AND IT FEELS ROUGH WHEN DEPRESSING BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755190December 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS HAVE WARPED 5 TIMES SINCE BUYING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899648November 29, 2001
SEAT BELTS
CONSUMER'S VEHICLE REARENDED ANOTHER VEHICLE WHILE DRIVING 20 MPH AND DRIVER'S SEATBELT DID NOT RESTRAIN CONSUMER. SHE HIT FACE ON STEERING WHEEL, AND SUSTAINED BREAKS IN STERNUM. DAMAGE TO VEHICLE WAS $ 1000.00. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#899650November 29, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
CONSUMER REARENDED A VEHICLE WHILE DRIVING 20 MPH AND SEATBELT DID NOT RESTRAIN HER, AND AIRBAGS DID NOT DEPLOY. CONSUMER HIT FACE ON STEERING WHEEL, AND SUFFERED BREAKS IN STERNUM. DAMAGE TO VEHICLE WAS $ 1000.00, OTHER VEHICLE WAS $ 4000.00. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#899666November 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER WAS IN FRONT OF VEHICLE WITH ENGINE RUNNING AND EMERGENCY BRAKE NOT APPLIED, VEHICLE SUDDENLY WENT FORWARD. CONSUMER ENDED UP UNDERNEATH VEHICLE, BUT WAS NOT INJURED.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899679November 29, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
AT 9,000 MILES DEFECTIVE ROTORS CAUSED STEERING WHEEL TO VIBRATE SEVERELY WHEN BRAKES WERE APPLIED, DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A RECALL.*AK CONSUMER STATED THAT MANUFACTURER SHOULD HAVE SHARED THE EXPENSE OF REPLACING FRONT AND BACK PADS/ROTORS.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755060November 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CAR WAS IDLING IN PARK AND IT SUDDENLY SLIPPED INTO REVERSE. THE DRIVER HAD BEEN OUT OF THE CAR FOR ABOUT 15 SECONDS WHEN THE VEHICLE APPARENTLY SLID INTO EITHER REVERSE OR NEUTRAL. FORTUNATELY, THE DRIVER CHASED THE CAR DOWN, JUMPED INTO THE CAR AND WAS ABLE TO MANEUVER THE CAR AWAY FROM STUDENTS WHO WERE WALKING NEARBY. OTHERWISE THERE COULD HAVE BEEN A CATASTROHPE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899578November 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES, IT CAUSED STEERING WHEEL TO VIBRATE SEVERELY. VEHICLE HAS BEEN TO DEALER'S SHOP ON FOUR OCCASIONS AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754912November 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FIRST TIME CHRYSLER REPLACED THE FRONT ROTORS FREE OF CHARGE. THE SECOND TIME I WAS TOLD THAT WAS NOT COVERED UNDER WARRENTY AND ALL THREE OF FOUR ROTORS WERE TURNED AT MY COST. THE THIRD TIME I HAD A LOCAL GARAGE TURN ALL FOUR ROTORS DUE TO WARPAGE. THE CAR NOW IS STARTING TO SHOW WARPAGE AGAIN. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN BRAKING AT 60 MPH WITH THE WARPED ROTORS. I HAVE WRITTEN A LETTER TO CHRYSLER AND THEY HAVE STATED "NOT COVERED UNDER WARRENTY AND THAT THEY HAVE NOT HEARD OF ANY PROBLEMS". CENTRAL GARAGE TOLD ME THAT THEY SEE ALOT OF JEEPS LIKE MINE WITH WARPED ROTORS. I HAVE CONTACTED OTHER JEEP GARAGES AND THEY ALL STATED THAT THEY SEE ALOT OF MY STYLE OF JEEP WITH WARPED ROTORS. THIS IS MAJOR SAFETY FEATURE ON MY CAR AND I FEEL THAT CHRYSLER SHOULD ENGINEER A SOLUTION. I SHOULDN'T HAVE TO HAVE MY BRAKES REPAIRED EVERY 5-6000 MILES TO KEEP MY CAR SAFE TO DRIVE AND SPEND $400-$500 TO DO SO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754918November 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION MAKE A NOISE WHEN YOU PUT IT IN REVERSE. SOUNDS LIKE THE TRANSMISSION HAS FALLEN OUT. WHEN YOU PUT IT BACK IN PARK AND TRY IT AGAIN IT DOESN'T DO IT UNTIL IT HAS SET FOR A WHILE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899386November 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK/ ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED. AND VEHICLE SUDDENLY WENT IN REVERSE, CONSUMER AND PASSENGER RAN AFTER VEHICLE TRYING TO STOP IT. AFTER ABOUT 80 FEET CONSUMER WAS ABLE TO JUMP INTO VEHICLE AND APPLIED BRAKE. DRIVER AND PASSENGER SUFFERED NECK AND FACIAL INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#754764November 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
MY JGC HAS HAD OFF AND ON PROBLEMS SINCE I BOUGHT IT VIRTUALLY. NOT BEING A PARTICULARLY COMPLAINT ORIENTED PERSON, I AT FIRST ATTRIBUTED THE TRANSMISSION PROBLEM ON THIS TRUCK TO THE FACT THAT I HAD NEVER OWNED A 4WD VEHICLE BEFORE. FROM THE OUTSET THIS TRUCK SHUDDERED WHEN IN A TIGHT TURN, EITHER DIRECTION. DURING THE FIRST WINTER II OWNED IT, I LEFT IT IN MY DRIVEWAY IN PARK ONLY TO COME OUT LATER TO FIND IT AT THE END OF MY DRIVE. THIS HAPPENED A NUMBER OF TIMES, ONCE STOPPING ONLY BECAUSE IT STOPPED UP AGAINST MY WIFE'S CAR. I THOUGHT I WAS CRAZY AT FIRST--NOW I WON'T LEAVE THIS VEHICLE ON A FLAT SURFACE WITHOUT THE EMERGENCY BRAKE ON. RECENTLY, THE TRUCK DEVELOPED A HUGE, AND FRIGHTENING "CLUNK" BETWEEN 2ND AND 3RD GEAR I BELIEVE. AGAIN, I DID NOT MAKE MUCH OF THIS UNTIL THE "CHECK ENGINE" LIGHT CAME ON MORE OR LESS PERMANENTLY. THE TRUCK WILL NO LONGER SHIFT INTO APPROPRIATE GEAR, HAS POOR ACCELERATION AND WORSENING GAS MILAGE, AND RUNS AT ERRATIC AT BEST RPMS. I HAVE TAKEN IT TOO THE DEALER WHO ON THE FIRST VISIT TOLD ME THEY COULDN'T REPRODUCE THE PROBLEM AND TOLD ME TO BRING IT BACK WHEN IT HAPPENED AGAIN. IT HAPPENED AGAIN ON THE WAY OUT THE LOT. I TOOK THE TRUCK BACK ABOUT A WEEK LATER AND WAS TOLD IT WOULD COST ABOUT $250 TO DIAGNOSE THE PROBLEM. A WEEK LATER, I TOOK IT BACK TO THE DEALER, ANGRY THAT I HAD FOUND MY EXACT PROBLEM ON A TECHNICAL SERVICE BULLITEN FROM CHRYSLER ITSELF. THE DEALER ALTHOGH VERY NICE BASICALLY TOLD ME I WOULD HAVE TO PAY TO HAVE THE TRANSMISSION REPLACED AT A COST OF SOME (AT LEAST) $3,000.00. I AM TAKING THE CAR BACK NEXT WEEK TO HAVE THE DEALER TEAR DOWN THE TRANSMISSION, AFTER HAVING ATTEMPTED TO SPEAK TO THE DISTRICT MANAGER, WHO MYSTERIOUSLY DISAPPEARRED UPON MY ARRIVAL. HAVING READ NOW VIRTUALLY IDENTICAL COMPLAINTS TO MINE ON THIS INTERNET SIGHT, I AM NOW TORN BETWEEN LETTING THEM REPAIR IT TO WHAT SEEMS LIKE NO AVAIL , FILING A LAWSUIT, OR TRADING THE VEHICLE IN AND LOSING A TON OF MONEY. THANK YOU FOR YOUR TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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