Jeep Grand Cherokee Complaints (2007)

1,109 consumer complaints on file.

#11005051July 13, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
TAKATA RECALL ALL THE DASH LIGHTS COME ON FROM BATTERY,CHECK ENGINE,LOW TIRE PRESSURE, CODE READ 0411 & WELL NOT PICK UP SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002433June 30, 2017
ELECTRICAL SYSTEM
2007 JEEP 5.7L. CAR STALLS ON ACCELERATION FROM STOPS. INTERMITTENT. MOSTLY WHEN AIR IS ON. 80 DEGREES AND UP. MOSTLY AFTER CAR HAS BEEN DRIVEN, THEN PARKED A FEW MINUTES THEN THEN ACCELERATED. SO DANGEROUS. HAVE REPLACED PLUGS AND WIRES, OIL, CRANKSHAFT POSITION SENSOR,ASD RELAY FUSE. NOW WHAT? SPENT NOW $ 2000 ON FIXES. DEALER CAN'T SOLVE IT. I READ OTHERS WITH SAME CAR HAVE THE SAME. CODE B2185 IS SHOWING. CHRYSLER SHOULD BE SUED FOR KNOWING THE CAUSE AND NOT FIXING IT DUE TO THE COST. I WANT TO JOIN THE CLASS ACTION SUIT WHILE I AND MY FAMILY ARE STILL ALIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002581June 30, 2017
EXTERIOR LIGHTING
SOMETIMES WHEN DRIVING AT NIGHT WITH THE BRIGHT LIGHTS ON AND YOU PULL THE LEVER BACK TO DIM THEM TO ONCOMING TRAFFIC THE HEADLIGHTS TURN OFF TOO, LITERALLY LEAVING YOU IN THE DARK. IT HAPPENED LAST NIGHT AND HAS HAPPENED SEVERAL TIMES IN THE PAST. I FEEL THIS IS A VERY DANGEROUS AND SCARY SITUATION THAT SHOULD NEVER HAPPEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991978May 28, 2017
STRUCTURE:BODY
ADDENDUM TO COMPLAINT #10991940 FILED 5-27-17. PART NUMBER 5HS27BDXAN. SEE PHOTO BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991940May 27, 2017
STRUCTURE:BODY
USING THE GRAB BAR ON THE DRIVER'S SIDE, PLASTIC COSMETIC HOUSING MOVED AND WAS NO LONGER STABLE. UPON REMOVAL OF THE PLASTIC HOUSING, WE FOUND THE PLASTIC SUPPORT AROUND THE SCREW HAD SPLIT IN HALF, ALLOWING THE UNIT TO MOVE WHEN USED. GRAB BAR IS HEAVILY USED TO ASSIST GETTING INTO THE VEHICLE. ORDERED NEW GRAB BAR, A DODGE RAM PICKUP OWNER WAS IN JEEP PARTS DEPT, ORDERING ONE FOR HIS TRUCK. HOW MANY MORE HAVE BEEN REPLACED, NEEDS TO BE STRONGER TO SUPPORT THE WEIGHT OF A DISABLED PERSON GETTING INTO THE CAR/TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984388May 8, 2017
SUSPENSION
WHILE DRIVING CAR DEVELOPS WOBBLE. ACCELERATING OR PUTTING CAR IN NEUTRAL HAS NO EFFECT. I REPLACED FRONT ROTORS, CALIPERS AND BRAKE HOSES TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983707May 5, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
THIS IS THE THIRD TIME I RECEIVE A LETTER ON THE MAIL FROM JEEP NAMED AS "IMPORTANT SAFETY RECALL INFORMATION" STATING THAT MY CAR HAS BEEN RECALLED DUE TO A DEFECT RELATING TO MOTOR VEHICLE SAFETY, MORE SPECIFICALLY: UNINTENDED CHANGE IN IGNITION SWITCH POSITION THAT IMPLIES A SAFETY RISK. I WENT ON THE SAFECAR.GOV SITE TO CONFIRM THE STATUS OF MY RECALL AND IT SAYS THAT THERE IS A RECALL IN EFFECT ON MY CAR MODEL BUT UNFORTUNATELY JEEP DOESN'T HAVE THE PART REPLACEMENT YET. I WANT THIS PROBLEM FIXED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979857April 21, 2017
ELECTRICAL SYSTEM
VEHICLE HAD AN IGNITION SWITCH RECALL (P41) WHICH WAS REPLACED BY DEALER. AFTER REPLACEMENT PART FAILED AND VEHICLE WAS TOWED TO DEALER FOR REPAIR MARCH 4, 2017. DEALER INFORMED ME THAT THE REPLACED IGNITION COIL HAD FAILED AND THEY WOULD FURTHER REPAIR AS PART OF RECALL. VEHICLE, 7 WEEKS LATER, IS STILL NOT REPAIRED. I HAVE ESCALATED MY CASE FROM THE DEALERSHIP TO JEEP NATIONAL AND VEHICLE STILL NOT REPAIRED WITH NO UPDATE. I WAS INFORMED DURING THIS PROCESS THAT MY CAR IS A "ONE-OFF", THE REPLACEMENT RECALL PART THAT WAS INTENDED FOR MY VEHICLE DOES NOT WORK IN MY VEHICLE AND THAT JEEP IS FURTHER RESEARCHING HOW TO REPAIR. I AM FILING A COMPLAINT DUE TO TIMELINESS OF REPAIR. WHILE RECALL REPAIR HAS BEEN FREE OF CHARGE, ORIGINAL PART REPLACEMENT TOOK LESS THAN ONE DAY. DEALERSHIP HAS BEEN EVALUATING RECALL PART FOR SEVEN WEEKS AND STILL DO NOT HAVE ANY INFORMATION OF WHEN VEHICLE WILL BE REPAIRED/RETURNED. JEEP ORIGINALLY OFFERED A LOANER VEHICLE WHICH I TURNED DOWN AS I WAS TOLD REPAIR WOULD BE ONLY A COUPLE OF DAYS. I HAVE NOW REQUESTED SEVERAL TIMES FOR A COMPARABLE LOANER VEHICLE WHILE JEEP IS STILL EVALUATING THE REPAIR. JEEP WILL NOT PROVIDE A LOANER VEHICLE AND I AM TOLD IT IS BECAUSE MY CAR IS NO LONGER UNDER WARRANTY. WHILE I UNDERSTAND WARRANTIES, JEEP HAS MY CAR BECAUSE OF FAILED RECALL REPLACEMENT PART AND THEY WILL NOT PUT IN ORIGINAL PART DUE TO RECALL. JEEP ALSO CLOSED OUT THE RECALL ON MY VEHICLE. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957199February 27, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE AND THE ENGINE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AFTER FEW MINUTES WHEN RESTARTED, THE VEHICLE THEN OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953824February 10, 2017
POWER TRAIN
TRAVELING ON I 95 . CAR ENGINE LIGHT CAME ON AND CAR SHIFTED INTO A GEAR THAT FELT NEUTRAL. I PUT THE HAZARD LIGHTS ON AND SLOWLY MOVED OVER. BASICALLY DOVE OFF EXIT IN NEUTRAL. ENGINE OFF AND RESTARTED. OK FOR A WHILE THEN HAPPENED AGAIN. GARAGE SAID THAT PART IS BACK ORDERED WHICH IS ALARMING TO ME. IS THIS A FREQUENT PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953951February 10, 2017
POWER TRAIN
THIS IS MY SECOND TIME IN 10 YEARS REPLACING THE GEAR SHIFT IN THE TRANSMISSION IN THIS VEHICLE.. THE GEAR SHIFT GOES OUT EVERY 5 YEARS.. IT STARTS WITH THE ENGINE LIGHT COMING ON THEN ALL THE GEARS HAVE THE CIRCLE AROUND ALL THE GEARS . FOR EXAMPLE IT LIKES LIKE I'M IN DRIVE, REVERSE, PARK AND NEUTRAL. WHEN I'M PARKED. THEN FROM THERE IF I' HAVE TO STOP OR YIELD FOR AND REASON IT'S SOMETIMES HESITANTE TO MOVE. VERY SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945131January 13, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE ISSUE WAS UNABLE TO BE DUPLICATED; HOWEVER, THE ELECTRONIC CHIP MODULE WAS REPLACED. THE VEHICLE WAS SERVICED PER A TECHNICAL SERVICE BULLETIN, BUT THE ISSUE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944064January 10, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY START, AN ABNORMAL ANTI-FREEZE ODOR WAS PRESENT INSIDE THE VEHICLE, AND THE SHIFTER WAS DIFFICULT TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944112January 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED INTO A STOP SIGN AND THE BUMPER OF THE VEHICLE DETACHED. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10938949December 31, 2016
UNKNOWN OR OTHER
REAR LIFT GATE CYLINDERS FOR THE BACK DOOR DO NOT WORK IN COLD - 50 DEGREES OR COOLER WEATHER. THEY DO NOT KEEP THE DOOR UP AND MANY TIMES THE BACK DOOR ALMOST OR DID COME CRASHING DOWN ON MY HEAD. THIS IS NOT A ONE TIME INCIDENT. THIS IS A SAFETY HAZARD WHICH COULD RESULT IN A POSSIBLE CONCUSSION, FRACTURED SKULL OR BROKEN NECK. LUCKILY THE LAST TIME SOMEONE SAW IT ALMOST CRASH ON MY HEAD WHILE UNLOADING GROCERIES THEY PICKED UP THE GATE BEFORE IT HIT MY HEAD. PRIOR INCIDENTS RESULTS IN THE DOOR HITTING MY HEAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10937742December 27, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS SHIFTED TO THE NEUTRAL POSITION BUT THE VEHICLE CONTINUED TO REV AND THE ACCELERATOR PEDAL WAS STUCK. THE VEHICLE WAS TURNED OFF AND IN WHILE IN PARK, THE ACCELERATOR PEDAL REMAINED STUCK. THE VEHICLE WAS ABLE TO RESTART AND OPERATE CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933953December 8, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY LOST ALL POWER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN COMPUTER AND THROTTLE BODY NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920299October 31, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916405October 17, 2016
ELECTRICAL SYSTEM
LEFT TURN SIGNAL REMAINS ON WITH SWITCH IN NEUTRAL POSITION AT ALL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914805October 7, 2016
VEHICLE SPEED CONTROL
I AM WRITING IN REGARDS TO A POSSIBLE NEW RECALL ON THE 2007 JEEP CHEROKEE LAREDO. THE VEHICLE HAS BEEN ACCELERATING SEVERAL TIMES NOW WHEN YOU TAKE YOUR FOOT OFF THE GAS. ON 9/22/16 THE VEHICLE WAS ACCELERATING RAPIDLY FOR 15 SECONDS EVEN WHEN I HAD MY FOOT ON THE BRAKE PADDLE TRYING TO STOP THE VEHICLE. I HAVE SOME RECORDINGS AND NEXT TIME THIS HAPPENS AGAIN I WILL BE RECORDING MORE FOOTAGE TO SHOW THAT THERE IS A PROBLEM WITH THE ACCELERATION ON THE 2007 JEEP CHEROKEE LAREDO. I WOULD LIKE TO POINT OUT THAT AFTER THE RECALL OF P41/NHTSA 14V-438 WAS COMPLETE AND THE IGNITION SWITCH WAS REPLACED I HAVE STARTED TO HAVE PROBLEMS. FIRST THE NEW PART THAT WAS REPLACED CAUSED THE SHORT IN THE VEHICLE WHICH CAUSED THE VEHICLE NOT TO START. THIS WAS FIXED ON MY COST AND NOW THE VEHICLE ACCELERATES BY ITSELF AND IT IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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