Jeep Grand Cherokee Complaints (1999)

1,638 consumer complaints on file.

#10520629June 19, 2013
SEATS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BRACKET FRACTURED, WHICH CAUSED THE SEAT TO WOBBLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519854June 14, 2013
EQUIPMENT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE WITH AN AFTERMARKET DRIVE WORKS TIE ROD, PART NUMBER: DE-ES3475. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE STEERING WHEEL ALSO PULLED TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHING INTO A TREE. THE VEHICLE WAS TOWED TO THE CONTACT?S HOME WHERE A MECHANIC INSPECTED THE VEHICLE. THE FAILURE WAS LOCATED AT THE FRONT DRIVER?S SIDE INNER TIE ROD TREAD, WHICH SEPARATED AND CAUSED THE NUT AND PIN TO RELEASE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE DEPARTMENT WAS CALLED AN A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 236,000. UPDATED 8/5/13 *CN THE CONSUMER STATED THE TIE ROD END HE PURCHASED FROM HIS LOCAL RETAIL STORE WAS DEFECTIVE. THE THREADS ON THE END, WERE WORN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10515343June 5, 2013
UNKNOWN OR OTHER
THE AC IN SUMMER IS COOL ON THE DRIVER AND WARM ON THE PASSENGER> IN WINTER THE DRIVER FREEZES AND THE PASSENGER GETS THE WARM AIR. JUST AFTER PURCHASING VEHICLE I CAME ACROSS ON THE WEB AN ARTICLE SHOWING THE PROBLEM AND THEIR QUICK FIX BY CUTTING AN OPENING IN THE BOX ON THE PASSENGER SIDE AND CHANGING THE DOOR. THE DEALER VERSION REPAIR WAS SHOWN WITH THE JEEP DASH COMPLETELY REMOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505374April 2, 2013
FUEL/PROPULSION SYSTEM
THE GAS TANK SKID PLATE HAS RUSTED OUT FROM UNDER THE GAS TANK, WHICH APPEARS TO BE AN ONGOING ISSUE WITH THESE VEHICLES. IS THERE A RECALL OR OTHER INVESTIGATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504720March 27, 2013
SERVICE BRAKES
FRONT LEFT AND RIGHT CALIPERS SEIZED CAUSING CALIPER, PAD AND ROTOR OVERHEATING AND BRAKE ROTOR CRACKED AND FAILED CAUSING ME TO SCRAPE A GUARD RAIL WHILE ATTEMPTING TO STOP. THIS IS THE THIRD BRAKE CALIPER RELATED FAILURE I HAVE HAD IN THE LAST 24 MONTHS. THE PREVIOUS 2 RESULTED IN MY REPLACING CALIPERS ROTORS AND PADS. JEEP IS AWARE THAT THE CALIPERS ARE DEFECTIVE AND WOULD REPLACE THEM WITH AN UPGRADED DIFFERENT TYPE BUT ONLY WHILE VEHICLE WAS UNDER WARRANTY. THERE ARE DOZENS OF REPORTS ON LINE AT VARIOUS FORUMS OF THIS EXACT SAME PROBLEM. I HAVE ORDERED THE UPGRADED CALIPER (NOW THAT I KNOW ABOUT THEM) AND WILL REPLACE THIS BUT JEEP SHOULD NOTIFY ALL OWNERS OF THIS KNOWN ISSUE SO THAT WE DO NOT CONTINUE TO REPLACE A KNOWN BAD PART WITH THE SAME KNOWN BAD PARTS. AS I CONSIDER THIS DANGEROUS A RECALL WOULD NOT BE OUT OF THE QUESTION EITHER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10502557March 12, 2013
SUSPENSION, STEERING, ENGINE
FOUR TIMES IN THE LAST YEAR, THE VEHICLE WHEN TRAVELING OVER 50MPH, DEVELOPS WHAT ONLINE RESEARCH DESCRIBES AS "DEATH WOBBLE". THE STEERING WHEEL VIBRATES SUDDENLY IN YOUR HANDS, THE FRONT END WOBBLES AND IT IS DIFFICULT TO CONTROL. SLOWING DOWN BELOW 50MPH USUALLY RESOLVES THE ISSUE...BUT THAT IS AN UNACCEPTABLE SOLUTION. SEEMS TO HAPPEN WHEN THE VEHICLE IS WARMED UP AND HAS TRAVELED 20+ MILES. A MAJOR NATIONAL TV CHANNEL HAS PRODUCED A NEWS ARTICLE ABOUT THIS WITH FILM OF THE VEHICLE DURING THE "DEATH WOBBLE". WE BELIEVE THAT CONGRESS HAS ASKED JEEP ABOUT THIS ISSUE PREVIOUSLY. THE JEEP COMPANY IN OUR TOWN SUGGESTED ROTATING TIRES AND CHECKING BRAKES. THEY CLAIM TO HAVE NEVER HEARD OF THIS ISSUE, HOWEVER THERE ARE LOTS OF ONLINE COMPLAINTS. IN ADDITION TO LOTS OF COMPLAINTS, THERE'S BEEN LOTS OF MONEY SPENT ON LOTS OF PARTS AND LABOR TO FIX THE ISSUE. EVERYONE SEEMS TO HAVE A DIFFERENT OPINION AS TO WHAT THE PROBLEM AND SOLUTION ARE. EVEN THOUGH THERE ARE ONLY 45000 MILES ON THE VEHICLE, IT CANNOT BE TRUSTED TO PROVIDE A SAFE JOURNEY. WE ARE DISAPPOINTED WITH THE COMPANY AND VEHICLE. HOPING FOR A RECALL SOON! (ON A SIDE NOTE, A NEIGHBOR OF OURS HAS ALSO EXPERIENCED THIS SAME ISSUE WITH HIS JEEP. IF WE ARE AWARE OF 2 PEOPLE WITH THE SAME ISSUE, IT HAS TO BE A MAJOR ISSUE WITH THE VEHICLE.) PLEASE HELP. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501022March 2, 2013
AIR BAGS
NO ACCIDENT REPORT TO FILE BUT THE POTENTIAL ASSOCIATED WITH THE AIR BAG LIGHT INTERMITTENTLY GOING ON/OFF WHILE DRIVING THE 1999 JEEP GCL. AFTER VIEWING SOME POSTINGS ON LINE THERE IS A DEFINITE TREND ASSOCIATED WITH THESE UNITS. EASIEST, LEAST EXPENSIVE FIX IS TO PULL FUSE FOR THE AIR BAG CONTROLS, I PUT UP WITH THE ANNOYING CHIME BUT WONDER IF THE AIR BAG WILL WORK DURING THESE INTERMITTENT FAULTS. HAVE YOU SEEN ANY REPORTS OF ACCIDENTS WITH 1999 JEEPS WITH NO AIR BAG DEPLOYMENT??? MOST APPARENT CAUSE IS THE CLOCKSPRING MECHANISM IN THE STEERING WHEEL, WHICH ONLY THE DEALER CAN REPAIR. TIME FOR A RECALL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500095February 26, 2013
SEATS
THE DRIVER SIDE FRONT SEAT TRACK ON THIS VEHICLE HAVE FAILED 5 TIMES SINCE 2004. THE FIRST TRACK WAS REPAIRED TWICE. FINALLY IN 2008 I PURCHASED A BRAND NEW TRACK FOR OVER $500 AT PARK JEEP IN BURNSVILLE, MN. THAT ONE LASTED 3 YEARS AND FAILED AND IT WAS REPAIRED ONCE. 6 MONTHS AGO IT FINAL FAILED AGAIN AND MY DRIVER SEAT BECAME A ROCKING CHAIR FOR THE 5TH TIME. I REPLACED THAT ONE WITH A USED ONE I FOUND AND AM JUST WAITING FOR THAT ONE TO COME APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491575January 6, 2013
AIR BAGS
THE AIRBAG SYSTEM STOPPED WORKING ON MY 1999 JEEP GRAND CHEROKEE AND MY WARNING LIGHT CAME ON. I'VE TAKEN IT IN TO THE DEALER AND THEY RESET THE SENSOR AND AS I DRIVE AWAY FROM THE DEALER THE WARNING LIGHT COMES BACK ON. AFTER DOING A LITTLE RESEARCH ONLINE I'VE CONCLUDED THAT THIS IS A COMMON SAFETY ISSUE IN 1999 JEEP GRAND CHEROKEES. THE MANUFACTURER NEEDS TO RESOLVE THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485345November 20, 2012
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED, INDICATING THAT THE AIR BAGS WOULD NOT DEPLOY IF THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR A DIAGNOSTIC TEST. THE CONTACT RESEARCHED THE ABS MALFUNCTION ONLINE AND NOTICED THAT THE CLOCK SPRING COULD HAVE BEEN THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483820November 9, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIANS ADVISED THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS ALSO TAKEN TO ANOTHER DEALER FOR FURTHER DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482530October 29, 2012
FUEL/PROPULSION SYSTEM
TRIED STARTING JEEP WOULDN'T STAY RUNNING KEEPS SHUTTING DOWN AFTER ABOUT 5 TO 10 SECONDS. WHEN TRY TO START AGAIN JUST CRANKS OVER AND DOESN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482292October 26, 2012
FUEL/PROPULSION SYSTEM
GAS TANK SUPOORT HAS RUSTED AWAY EXPOSING THE PLASTIC GAS TANK. THIS PROBLEM IS NOW ALLOWING THE GAS TANK TO HANG BELOW THE REAR BUMPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481212October 19, 2012
AIR BAGS, STEERING
FAULTY CLOCK SPRING CAUSED THE AIR BAG LIGHT TO COME ON AND NOT FUNCTION CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478265October 2, 2012
AIR BAGS
AIR BAG LIGHTS AND CHIME KEEP COMING ON.WAS TOLD AIR BAGS WILL NOT WORK. FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471950August 22, 2012
ENGINE
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STALLED. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 175,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471224August 17, 2012
LATCHES/LOCKS/LINKAGES
DOOR LOCKS NOT WORKING, INITIAL REAR PASSENGER LOCK MAKING A BUZZING NOISE FOLLOWED BY NOT OPENING. NOW THE FRONT PASSENGER DOOR IS BUZZING AND OPENING INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471225August 17, 2012
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR LIGHTS (BRAKE AND PARK) STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467611July 25, 2012
ELECTRICAL SYSTEM, ENGINE
INTERMITTENT STALLING PROBLEM WHEN MOVING, VERY DANGEROUS, ABOUT REAR ENDED NUMEROUS TIMES. DEALER CAN NOT FIX, JUST THROW MONEY AT IT IN PARTS HOPING TO FIX THE PROBLEM. THIS NEEDS TO BE ADDRESSED BY JEEP BEFORE SOMEONE IS KILLED!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467228July 24, 2012
ENGINE, ELECTRICAL SYSTEM
WENT OUT SHOPPING. DROVE 15 MINUTES FROM HOME. CAR RUNNING AT NORMAL OPERATING TEMPS. WENT INTO STORE FOR 10 MINUTES, ON RETURN CAR WOULD NOT START. WOULD CRANK AND TURN OVER, BUT NOT FULLY START. AFTER LETTING SIT FOR 1 HOUR, THE CAR STARTED WITH NO OTHER ACTION. WHILE TRYING TO START, ALL OTHER FUNCTIONS WORKED OK. RADIO. A/C. HEADLAMPS. ETC. CAR ALSO STARTING STALLING AFTER THE "NO-START" ISSUE BEGAN. STALLED AT ANY TEMP, ANY SPEED, HIGHWAY, AROUND TOWN. CAR STALLS, BUT STILL HAVE LIGHTS, FLASHERS ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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