Jeep Grand Cherokee Complaints (1994)

588 consumer complaints on file.

#10082084August 12, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE ENGINE'S EXHAUST MANIFOLD HAD ABOUT 2-3 CRACKS ON TOP. AS A RESULT THE EXHAUST FUMES SEEPS INTO THE PASSENGER COMPARTMENT. CONSUMER STATES HE HAS SUFFERED FROM SEVERE HEADACHES FROM THE FUMES. THE CAUSE HAS YET TO BE DETERMINED. *NM THE DEALER AND MUFFLER SHOP INDICATED THAT THE CRACKS WERE A RESULT OF EXCESSIVE VIBRATION. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO COST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081044July 14, 2004
POWER TRAIN:AXLE ASSEMBLY
ABOUT 5/6 MONTHS AGO, I NOTICED THAT MY 1994 JEEP GRAND CHEROOKEE HAD A VERY BAD HERKY-JERKY MOVEMENT WHEN YOU TRY TO MAKE A TIGHT TURN (ESPECIALLY A U-TURN). THEN VERY AUDIBLE NOISES STARTED COMING FROM THE FRONT-END UNDERCARRIAGE EVERYTIME YOU BACK-UP,..OR HIT A POTHOLE,...ESPECIALLY AT LOW SPEED. THE WORST PART HAPPENED WHEN FOR THE FIRST TIME,..WE HIT A POTHOLE AT ABOUT 55/65 MPH,....AND THE WHOLE FRONT END OF THE VEHICLE BEGAN TO SEVERELY VIBRATE AND BOUNCE UP AND DOWN. THIS HAPPENED A COUPLE OF TIMES,..AND WE WERE PLANNING ON TAKING IT TO THE MECHANIC WHEN WE NOTICED THAT THE VEHICLE WAS NOT STAYING PARKED EVEN WHEN IT'S TURNED OFF,..PUT IN PARK,..AND THE EMERGENCY BRAKE PUT ON, ESPECIALLY IF THERE IS AN ELEVATION/TILT TOWARDS EITHER END. WE HAD THE TRANSMISSION CHECKED,..THE BRAKING SYSTEM CHECKED, AND THEY WERE BOTH FINE. IT WAS FINALLY RECOMMENDED THAT WE HAVE THE AXLE CHECKED,..AND IT WAS DISCOVERED THAT THIS WAS THE PROBLEM. THE FRONT AXLE WAS CHANGED AND WE ALSO HAD TO PAY FOR A NEW LINK PIN KIT. EVERITHING WAS FINE FOR A COUPLE OF MONTHS, AND THEN IT STARTED ALL OVER AGAIN. WE TOOK IT BACK TO THE GARAGE THAT FIXED IT THE FIRST TIME, AND THE SAME PROBLEM WAS DIAGNOSED AGAIN. THE REPLACEMENT OF THE AXLE WAS FREE THIS TIME,..BUT WE HAD TO PAY FOR THE LEFT CV BOOTH,..BECAUSE THAT WAS BUSTED TOO. THAT WAS AROUND 5/11/04. THE CYCLE REPEATED ITSELF AGAIN AROUND EARLY JUNE OF 2004 AND WE TOOK THE VEHICLE BACK TO THE GARAGE AND HAD THE AXLE REPLACED AGAIN. IT'S BEEN ABOUT A MONT LATER,..AND THE CYCLE HAS BEGUN AGAIN. THERE HAS NEVER BEEN ANY LOSS OF CONTROL OR CRASHES YET TO DATE DUE TO THE VIBRATIONS OR THE AXLE BREAKING, BUT THOSE VIBRATIONS SURE ARE SCARY, ESPECIALLY AT 65MPH TO 70MPH ON THE INTERSTATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080196June 30, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE PARKED/IDLING CONSUMER SMELLED EXHAUST FUMES COMING FROM THE AIR CONDITIONER (A/C) VENTS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075079June 9, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CAR WILL NOT START. ENGINE TURNS OVER BUT DOESN'T START. THE AUTOSHOP TOLD ME THAT THE FUEL PUMP IS SHOT. I WENT ON TO SOME JEEP FORUMS AND THERE WAS A CONSIDERABLE AMOUNT OF PEOPLE THAT ALSO HAD THE SAME PROBLEM. AFTER CONTACTING THE JEEP HELP LINE, THEY BASICALLY TOLD ME THAT THE CAR IS 10 YEARS OLD AND THAT I COULD FIND ANYTHING I WANTED ON THE INTERNET, BUT FOR A JEEP 1995 THAT IS 9 YEARS OLD THEY DID SUBMIT A RECALL FOR THE SAME PROBLEM I AM HAVING. HE WAS VERY RUDE TO ME ALSO. IN THESE FORUMS I FOUND THAT PEOPLE THAT FILED A SMALL CLAIMS LAWSUIT AGAINST JEEP WERE PAID OUT OF COURT. SO IT SEEMS LIKE THEY KNOW ABOUT THE PROBLEM BUT ARE TRYING TO STAY AWAY FROM FIXING THE PROBLEM. MOST PEOPLE HAVE HAD TO REPLACE THE FUEL PUMP ABOUT 3 TO 4 TIMES AND IT STILL HASN'T FIXED THE PROBLEM. ALSO TO FIX THE FUEL PUMP IT COSTS ABOUT $500 PER INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065377April 29, 2004
STEERING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE WANDERED TO THE LEFT AND RIGHT. WHEN DRIVING OVER A BUMP IN THE ROAD VEHICLE JUMPED OVER TO THE NEXT LANE. CONSUMER REPLACED THE STEERING GEAR BOX AND TIRES, BUT THE PROBLEM RECURRED. THE DEALER SUGGESTED THAT THE BALL JOINTS BE REPLACED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064053March 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
94 GRAND CHEROKEE. THIS WILL BE THE FORTH TIME THAT I HAVE REPLACED THE FUEL PUMP IN MY JEEP. SAME BEHAVIOR, STALLS WITHOUT NOTICE WHILE DECELERATING OR LETTING OFF THE ACCELERATOR. IF NOT REPLACED RIGHT AWAY IT WILL NOT STAY STARTED WHEN YOU FIRST START IT FOR THE DAY. EVENTUALLY IT WILL NOT START AT ALL. I ALSO HAD TO REPLACE THE DRIVER SIDE DOOR HINGE WHICH CAME COMPLETELY OFF THE DOOR. IT WAS MAKING POPPING NOISE WHEN OPENING AND SHUTTING OF THE DOOR. HAD IT CHECK ON SEVERAL OCCASIONS AND WAS TOLD THAT JEEP HAD A PROBLEM WITH THE DOORS. EVENTUALLY THE DOOR FELL OFF. I HAVE NEVER SEEN THIS BEFORE. I WAS SHOCKED TO FIND OUT THAT A DOOR WAS $1600.00. MY BACK DOOR ON DRIVER SIDE IS POPPING AS WELL. I GUESS I DON'T OPEN AND SHUT THE BACK AS MUCH. BUT THE BODY SHOP SAID IT WILL EVENTUALLY FALL OFF. HAVE THERE BEEN ANY OTHER CONCERNS LIKE THESE TWO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063739March 23, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WOW, IT'S VERY AMAZING TO ME THAT THERE ARE SO MANY V6 GRAND JEEP CHEROKEE'S HAT HAVE CRACKED EXHAUST MANIFOLDS. WE LOVE OUR JEEP'S, WE ARE THE OWNERS OF OUR SECOND ONE. THIS IS UNDER THE JEEP WHERE THE EXHAUST AND EMISSIONS HEATS AND AND COOLS. THE JEEP SOUNDS LIKE A HOT, HOT ROD. (I'M NOT IN THAT AGE BRACKET ANYMORE). THIS MANIFOLD IS SO COMMON NOW THAT YOUR LOCAL PEP BOY'S, DAVID EARLY TIRE ETC. (SMALL SHOPS) ARE STOCKING THEM?THEY USE TO BE A FACTOR ORDER ITEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057507February 4, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING AT 15 MPH STEERING WAS NOT RESPONSIVE. CONSUMER COULD NOT CONTROL THE VEHICLE USING THE STEERING WHEEL. CONSUMER HAD TO SCRAPE DOWN A RETAINING WALL TO GET THE VEHICLE TO A STOP. CONSUMER TOOK VEHICLE TO AN INDEPENDENT SHOP, WHO DETERMINED THAT A BOLT IN THE GEAR BOX WAS LOOSE. THE BOLT WAS REPLACED. THREE YEARS LATER THE SAME THING HAPPENED. THIS TIME THE BOLT SHEARED COMPLETELY OFF. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057480February 3, 2004
STEERING:GEAR BOX:SHAFT SECTOR
CONSUMER COMPLAINED ABOUT A GEAR BOX PROBLEM. THE SCREW KEPT COMING OUT. THIS MADE IT VERY DIFFICULT TO STEER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050564January 22, 2004
TIRES
THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE TIRES CHECKED BECAUSE OF A LEAK THAT WAS DISCOVERED. THERE WAS A BUMP ON THE INSIDE ON THE PASSENGER'S STEADIER. THE CONSUMER WAS TOLD THAT THERE WAS A POSSIBILITY OF A BLOWOUT AT ANY TIME. LATER, THERE WAS A BLOWOUT BUT IT WAS ON DRIVER'S SIDE TIRE. GOODYEAR, EAGLE GA, P225/70R15. *AK THE CONSUMER FOUND OUT THE GOODYEAR DID NOT MANUFACTURER TIRES AT THAT TIME. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046666January 16, 2004
STRUCTURE
WHEN MAKING RIGHT OR LEFT TURNS IT IS DIFFICULT TO STEER AND THE STEERING WHEEL BECOMES STIFF. THE FRONT END MADE A NOISE AS IF THE FRAME WAS CRACKED OR BROKEN. AN INDEPENDENT SHOP REPLACED BALL JOINTS, UPPER AND LOWER. BUT THE PROBLEM STILL OCCURRED. *AK THERE APPEARED TO BE A FRAME FRACTURE IN THE FRAME MEMBER WHICH CAUSED THE FRAME MEMBER TO CRACK/SNAP WHEN THE STEERING WHEEL WAS TURNED. THE CONSUMER HAS SPENT 1500 DOLLARS TRYING TO CORRECT THE PROBLEM WITH NO SUCCESS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069341January 15, 2004
STEERING
THE STEERING COMPLETELY WENT OUT. ( FAILED) WILE WE WERE DRIVING. THANK GOODNESS WE WERE DRIVING SLOW. NOTE; I FOUND 2500 OTHER JEEPS ON THE WEB WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051231December 29, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR HINGE ON REAR PASSENGER DOOR OF 1994 JEEP GRAND CHEROKEE IS SEPARATING FROM DOOR. NEARLY ONE HALF OF THE DOOR HINGE IS BREAKING AWAY FROM THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051857December 19, 2003
VEHICLE SPEED CONTROL
RECALL 02V053000 CONCERNING INADVERTENT VEHICLE MOVEMENT. CONSUMER MADE AN APPOINTMENT TO GET THE RECALL REPAIRS DONE. UPON ARRIVAL, THE DEALER INFORMED THE CONSUMER THAT PARTS WERE NOT AVAILABLE. DEALER HAD NOT CONTACTED THE CONSUMER WITH ANY INFORMATION ON WHEN THE PARTS WOULD BE AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048536November 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE HIGHWAY, SMOKE EMITTED FROM UNDER THE HOOD. THIS WAS CAUSED BY AN OIL LEAK WITHIN THE ENGINE COMPARTMENT. THE DEALERSHIP REPLACED THE REAR MAIN ENGINE SEAL GASKET, THE OIL PAN GASKET AND THE OIL PRESSURE SWITCH. PLEASE PROVIDE MORE DETAILED INFORMATION. *JB 1994 JEEP GRAND CHEROKEE SUFFERED AN OIL LEAK WITHIN THE ENGINE COMPARTMENT WHICH RESULTED IN SMOKE BEING EMITTED FROM UNDERNEATH THE HOOD WHILE DRIVING ON THE HIGHWAY.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047122November 18, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
MY 1994 JEEP GRAND CHEROKEE HAS FUEL LINE PROBLEMS THAT KNOW ONE CAN SEEM TO FIX. THERE AREN'T ANY LEAKS, HOWEVER, IT JERKS AND SLIPS INTO A NEUTRAL STATE FROM TIME TO TIME. FIRST I BEGAN TO ADD EXPENSIVE FUEL CLEANERS (DIDN'T WORK), THEN I HAD IT SERVICED BY 3 DIFFERENT MECHANICS WHO ALL PERFORMED FUEL EMISSION CLEANING. CURRENTLY, IT STILL SLIPS, THEN JERKS FORWARD WITH EXTREME FORCE-ONE TIME CAUSING AN ACCIDENT. NOW THE JEEP CANNOT STAY ON WHEN IT IS STARTED, IT COMES ON AND DROPS DEAD, I HAVE TO RACE THE ENGINE TO KEEP IT FROM SHUTTING BACK DOWN. IN 2001 I HAD A TRANSMISSION OVERHAUL THEREFORE IT CANNOT BE A TRANSMISSION PROBLEM. THE "COOLANT SENSOR IS BAD" SIGNAL STAYS ON THE COMPUTER, I WENT TO REPLACE IT, HOWEVER, JEEP EAGLE AND THE REST OF THE AUTOPARTS BUSINESSES HAVE A DIFFERENT MODEL SENSOR THAT DOESN'T APPEAR TO BE THE SAME AS THE ONE IN MY JEEP, THEIR REPLY IS "I DON'T KNOW WHY THEY LOOK DIFFERENT, IT MUST BE THE WRONG ONE." THE REAR LAMP FAILURE LIGHT IS ALSO ON YET THERE ARE NO BAD LIGHTS IN THE REAR, AND I CHECKED EVERY LAST ONE OF THEM. DURING THE SUMMER THERE IS WATER LEAKING FROM UNDER THE DASH BOARD ONTO DRIVER AND THE PASSENGERS FEET. WHAT I WOULD LIKE TO KNOW IS WHETHER THESE ISSUES ARE ONLY MY PROBLEM OR THE MANUFACTURER? *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10047761November 4, 2003
POWER TRAIN:AXLE ASSEMBLY
VEHICLE FIRE ORIGINATING FROM PLASTIC GAS TANK.*MR THE CONSUMER NOTICED A SMALL LEAK ON THE RIGHT REAR TIRE. THE TIRE WAS CHANGED WITH THE COMPACT SPARE AND THE CONSUMER PROCEEDED ABOUT 35 MILES TO HAVE THE TIRE REPAIRED. THE CONSUMER WAS MAKING A TURN WHEN HE NOTICED A CLOUD OF SMOKE COMING FROM THE VEHICLE. WHEN HE PULLED OVER HE SAW THAT THE VEHICLE WAS ON FIRE AT THE REAR AXLE. AXLE OIL WAS POURING OUT AND COVERED THE PLASTIC FUEL TANK WHICH WAS ALSO IN FLAMES. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TOWED TO A DEALER FOR TEMPORARY REPAIR. THE CONSUMER WAS TOLD THAT THE PROBLEM WAS CAUSED BY USING THE COMPACT SPARE WITH A SMALLER DIAMETER ON A ALL TIME FOUR WHEEL DRIVE VEHICLE. BOTH THE FRONT A REAR AXLES WERE SO HOT THAT THE COVER GASKETS MELTED. THE MANUFACTURER DENIED ANY RESPONSIBILITY. THE 1996 JEEP GRAND CHEROKEE WAS RECALLED (RECALL # 757) FOR A SIMILAR PROBLEM AND THE CONSUMER BELIEVES THE SCOPE OF THE RECALL NEEDS TO BE EXTENDED TO INCLUDE OTHER YEARS. THE SPARE TIRE USED CAUSED FRICTION BETWEEN THE BOTH FRONT AND REAR DIFFERENTIALS, RESULTING IN FLUID LOSS AND A SPARK WHICH STARTED THE FIRE. *PH *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10044687October 24, 2003
PARKING BRAKE
AFTER THE PARKING THE VEHICLE WITH THE EMERGENCY BRAKE ON A FLAT SURFACE. THE PARKING BRAKE DISENGAGED, WHICH CAUSING THE VEHICLE TO ROLL BACK INTO THE INTERSECTION. DEALERSHIP WILL BE NOTIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025262July 1, 2003
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
VISCOUS COUPLING FAILED (SEIZED) IN NP 249 TRANSFER CASE INSTALLED IN 1994 JEEP GRAND CHEROKEE LIMITED W/FULL-TIME 4WD WITH ONLY 56K MILES ON VEHICLE. RESEARCH ON INTERNET REVEALED THIS TO BE A VERY COMMON PROBLEM. VEHICLE HARD TO CONTROL AT HIGHWAY SPEEDS WHILE TURNING DUE TO LOCK-UP OF FRONT AND REAR AXLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024506June 19, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE BACKING OUT OF A PARKING SPOT DRIVER HEARD A LOUD "POP" NOISE. DRIVER GOT OUT TO SEE WHAT IT WAS. THERE WAS A BOLT UNDER THE VEHICLE. BOLT BROKE OFF THAT CONTROLS THE STEERING WHICH CAUSED VEHICLE TO LOSE POWER STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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